Motability Scheme at John Grose Ford Woodbridge
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Ipswich Road
Woodbridge IP12 4BY
GB
Phone Number
Call John Grose Ford Woodbridge on 01394 383333
01394 383333
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Shaun Cox
- Jack Keeling
- Stuart Morgan
- Ryan Goldsmith
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Hannah Tozer
- Nadine Thompson
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Ford Woodbridge
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
John Grose Ford Woodbridge
At John Grose Ford in Woodbridge our friendly team of Motability specialists are on hand to help you every step of the way with ordering and collecting your New Ford.
John Grose Ford Woodbridge can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact John Grose Ford Woodbridge on 01394383333 to make an appointment with our Motability specialist.
Reviews at John Grose Ford Woodbridge
- Rating 5.0Oct 14, 2024Made you feel very welcome and was very happy with the service will definitely go back.Response from John Grose Ford WoodbridgeOct 16, 2024Good Afternoon. It’s wonderful to hear that you had a great experience with us here at John Grose. Thank you so much for supporting us with a 5 star review. We hope to welcome you back again in the future! Best wishes, John Grose Customer Service.
- Rating 5.0Apr 28, 2024Jack was amazing explained very detail and step so I knew exactly what was happening, nothing was too difficult and he was very calmingResponse from John Grose Ford WoodbridgeApr 29, 2024Good Morning. Thank you for taking the time to share your positive review. We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with Jack, here at John Grose! Please do let us know if you require any further assistance. Best wishes, John Grose Customer Service.
- Rating 5.0Feb 16, 2024Wonderful service great communication- Hannah and the team are so efficient and make everything smooth and effortless
Will always wish to use Woodbridge John Grose for this reason
Highly recommendedResponse from John Grose Ford WoodbridgeFeb 16, 2024Good Afternoon. Thank you for your great 5-star review. We are so pleased to hear that you received a polite and friendly service, and were happy with the communication. If you have any further questions, please do not hesitate to get in touch. Best wishes, John Grose Customer Service. - Rating 5.0Jan 12, 2024Fantastic service from the time our car was stolen until collection of our new car.Response from John Grose Ford WoodbridgeJan 15, 2024Good Morning. Thank you for trusting us with your service, we are glad you had a good experience. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Dec 11, 2023Fantastic Service.Response from John Grose Ford WoodbridgeDec 13, 2023Good Morning. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Sep 19, 2023Shaun at John Grose Woodbridge was fantastic he looked after me from time I 1st went to test drive to ordering he also kept me informed of the progress and yesterday at pick up day he was brilliant he showed me round told me all I needed to know so a HUGE HUGE thank you to Ford but to Him personallyResponse from John Grose Ford WoodbridgeSep 20, 2023Good Morning. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to Shaun. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
- Rating 5.0Sep 19, 2023Excellent customer service as per normal, everyone very polite. You know you will always get first class service.Response from John Grose Ford WoodbridgeSep 20, 2023Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Aug 24, 2023Excellent service. The car was picked up and returned to my home address which was wonderful. I love the fact that you can see what is done on video and have paperwork too. All members of staff were helpful and the driver was polite and friendly. Would recommend to anyone.Response from John Grose Ford WoodbridgeAug 24, 2023Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Aug 20, 2023Pleased with the service I received in Woodbridge. Patient and thorough staff.Response from John Grose Ford WoodbridgeAug 21, 2023Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 28, 2023Great service very well doneResponse from John Grose Ford WoodbridgeJul 28, 2023Good Afternoon. Thank you for trusting us with your service, we are glad you had a good experience. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Jun 28, 2023Shaun Cox has been excellent he arrange a test drive of the vehicle I wanted he went through all that I needed and has been very helpful in ensuring I was happy so full marks for him and the team at Woodbridge John Grose FordResponse from John Grose Ford WoodbridgeJun 28, 2023Good Afternoon. Thank you for your great 5-star review. We are so pleased to hear that you received a polite and friendly service, and were happy with the communication. If you have any further questions, please do not hesitate to get in touch. Best wishes, John Grose Customer Service.
- Rating 5.0Jun 25, 2023I've been a customer at John grose woodbridge for some 10 years +
And I can honestly say I've never had a ' bad ' experience
Always 5* serviceResponse from John Grose Ford WoodbridgeJun 27, 2023Good Morning. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service. - Rating 5.0May 23, 2023Superb service fantastic communication I can't thank them enough excelled themselvesResponse from John Grose Ford WoodbridgeMay 23, 2023Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Mar 7, 20235* service
Been using John grose woodbridge for some 10+ yearsResponse from John Grose Ford WoodbridgeMar 7, 2023Good Morning. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service. - Rating 5.0Dec 15, 2022My car was collected on time and delivered back to me in a nice clean condition.
I was kept informed during the day of progressResponse from John Grose Ford WoodbridgeDec 21, 2022Good morning. Thank you for trusting us with your service, we are glad you had a good experience. We hope to assist you again in the future. Best wishes, John Grose Customer Service. - Rating 5.0Sep 14, 2022Great serviceResponse from John Grose Ford WoodbridgeSep 15, 2022Good morning. Thank you for your recent 5-star review. It is so lovely to hear that you had such great service, and we hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Aug 12, 2022Great customer service from everyone at John grose woodbridge as always
Been using the service department at woodbridge for nearly 10 years now and always get 5*Response from John Grose Ford WoodbridgeAug 12, 2022Good afternoon. Thank you for your recent 5-star review and positive feedback. The team here at John Grose are thrilled by your feedback and are proud to be thought of so highly. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service. - Rating 5.0Jul 5, 2022Great Customer Service especially from Stuart Morgan. Although we had to wait just over a year to get the car Stuart would update us monthly on the progress and an ETA of the vehicle.
Can't recommend John Grose Woodbridge more highly.Response from John Grose Ford WoodbridgeJul 5, 2022Good afternoon. Thank you for sharing your kind words with us, we have been delighted to pass your positive feedback to Stuart and the team. We are hugely appreciative of your recommendation and hope to be of service to you again in the future. Best wishes, John Grose Customer Service. - Rating 4.0Jul 2, 2022Disappointed that the car was delayed return but overall it was a good experience atResponse from John Grose Ford WoodbridgeJul 5, 2022Good afternoon. Thank you for your review and high star rating; we are really pleased to hear that you were happy with the overall experience. We really appreciate your feedback and have ensured your comments have been passed to the relevant team. If you have any further needs or questions, please do get in touch. Best wishes, John Grose Customer Service.