Motability Scheme at John Grose Ford Woodbridge

4.9
Rating 4.9
(17 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today

Contact information

Address
Ipswich Road
Woodbridge IP12 4BY
GB
Phone Number
Call John Grose Ford Woodbridge on 01394 383333
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Shaun Cox
  • Jack Keeling
  • Stuart Morgan
  • Ryan Goldsmith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Hannah Tozer
  • Nadine Thompson
  • Sarah Nunn
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Ford Woodbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

John Grose Ford Woodbridge

At John Grose Ford in Woodbridge our friendly team of Motability specialists are on hand to help you every step of the way with ordering and collecting your New Ford.

John Grose Ford Woodbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Grose Ford Woodbridge on 01394383333 to make an appointment with our Motability specialist.

Reviews at John Grose Ford Woodbridge

  • Rating 5.0
    Wonderful service great communication- Hannah and the team are so efficient and make everything smooth and effortless
    Will always wish to use Woodbridge John Grose for this reason
    Highly recommended
    Response from John Grose Ford Woodbridge
    Good Afternoon. Thank you for your great 5-star review. We are so pleased to hear that you received a polite and friendly service, and were happy with the communication. If you have any further questions, please do not hesitate to get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Fantastic service from the time our car was stolen until collection of our new car.
    Response from John Grose Ford Woodbridge
    Good Morning. Thank you for trusting us with your service, we are glad you had a good experience. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Fantastic Service.
    Response from John Grose Ford Woodbridge
    Good Morning. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Shaun at John Grose Woodbridge was fantastic he looked after me from time I 1st went to test drive to ordering he also kept me informed of the progress and yesterday at pick up day he was brilliant he showed me round told me all I needed to know so a HUGE HUGE thank you to Ford but to Him personally
    Response from John Grose Ford Woodbridge
    Good Morning. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to Shaun. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent customer service as per normal, everyone very polite. You know you will always get first class service.
    Response from John Grose Ford Woodbridge
    Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent service. The car was picked up and returned to my home address which was wonderful. I love the fact that you can see what is done on video and have paperwork too. All members of staff were helpful and the driver was polite and friendly. Would recommend to anyone.
    Response from John Grose Ford Woodbridge
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Pleased with the service I received in Woodbridge. Patient and thorough staff.
    Response from John Grose Ford Woodbridge
    Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great service very well done
    Response from John Grose Ford Woodbridge
    Good Afternoon. Thank you for trusting us with your service, we are glad you had a good experience. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Shaun Cox has been excellent he arrange a test drive of the vehicle I wanted he went through all that I needed and has been very helpful in ensuring I was happy so full marks for him and the team at Woodbridge John Grose Ford
    Response from John Grose Ford Woodbridge
    Good Afternoon. Thank you for your great 5-star review. We are so pleased to hear that you received a polite and friendly service, and were happy with the communication. If you have any further questions, please do not hesitate to get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    I've been a customer at John grose woodbridge for some 10 years +
    And I can honestly say I've never had a ' bad ' experience
    Always 5* service
    Response from John Grose Ford Woodbridge
    Good Morning. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Superb service fantastic communication I can't thank them enough excelled themselves
    Response from John Grose Ford Woodbridge
    Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    5* service
    Been using John grose woodbridge for some 10+ years
    Response from John Grose Ford Woodbridge
    Good Morning. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    My car was collected on time and delivered back to me in a nice clean condition.
    I was kept informed during the day of progress
    Response from John Grose Ford Woodbridge
    Good morning. Thank you for trusting us with your service, we are glad you had a good experience. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great service
    Response from John Grose Ford Woodbridge
    Good morning. Thank you for your recent 5-star review. It is so lovely to hear that you had such great service, and we hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great customer service from everyone at John grose woodbridge as always
    Been using the service department at woodbridge for nearly 10 years now and always get 5*
    Response from John Grose Ford Woodbridge
    Good afternoon. Thank you for your recent 5-star review and positive feedback. The team here at John Grose are thrilled by your feedback and are proud to be thought of so highly. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great Customer Service especially from Stuart Morgan. Although we had to wait just over a year to get the car Stuart would update us monthly on the progress and an ETA of the vehicle.
    Can't recommend John Grose Woodbridge more highly.
    Response from John Grose Ford Woodbridge
    Good afternoon. Thank you for sharing your kind words with us, we have been delighted to pass your positive feedback to Stuart and the team. We are hugely appreciative of your recommendation and hope to be of service to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 4.0
    Disappointed that the car was delayed return but overall it was a good experience at
    Response from John Grose Ford Woodbridge
    Good afternoon. Thank you for your review and high star rating; we are really pleased to hear that you were happy with the overall experience. We really appreciate your feedback and have ensured your comments have been passed to the relevant team. If you have any further needs or questions, please do get in touch. Best wishes, John Grose Customer Service.

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