Motability Scheme at Marshall Audi South East London

4.7

Open now - Closes at 16:30

Are you new to the Motability Scheme?

The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.

Find out more

Contact information

Address

Unit 4, Chaffinch Business Park

Croydon Road

Beckenham BR3 4AA

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Phone Number

020 3811 0213

Website

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Reviews

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Showroom details
Open now - Closes at 16:30
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Opening hours:

Day of the Week	Opening hours
Monday	08:30 - 18:00
Tuesday	08:30 - 18:00
Wednesday	08:30 - 18:00
Thursday	08:30 - 18:00
Friday	08:30 - 18:00
Saturday	08:30 - 17:00
Sunday	10:30 - 16:30

Motability Scheme specialists:

Mickelle Thomas
Ben Leach
Amy Joseph
Marcus Simon
Krisztian Pilcsuk

We recommend calling and booking an appointment before visiting.

Service centre details
Closed - Opens at 08:00 Monday
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Opening hours:

Day of the Week	Opening hours
Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:30 - 13:00
Sunday	Closed

Motability service specialists:

Christine Mukasa
Melis Mustafa
Adam Brakchi

We recommend calling and booking an appointment before visiting.

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Accessibility features at Marshall Audi South East London

Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
OK
Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
Additional Information
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
OK
Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
Additional Information
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
OK
Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
Additional Information
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
OK
Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
Additional Information
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
OK
Quiet area available
There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
Additional Information
There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
OK
Step-free route to premises
This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
Additional Information
This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
OK

Welcome to Marshall Audi South East London

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

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At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

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Reviews at Marshall Audi South East London

Arya O.

Jun 25, 2025

The experience was awful. I will never be returning. Firstly, I was given a replacement car with almost an empty tank. When I mentioned it, I was told i had to put petrol myself. No mention on reimbursement whatsoever. The car i was given takes alot more petrol than my car as I was forced to put £20 petrol inorder to complete my daily routine.

I and my daughter arrived the next day to return the replacement and pick up ours. I had left my daughter sitting in the car whilst I was talking to the receptionist (Janice). In the middle of my conversation another worker (elderly Caucasian male) came and asked for the keys of the replacement car. As I was handing over the keys I mentioned that my daughter was in the car, she was refusing to come out so I'd like to get the keys to my vehicle so she doesn't have to get more distressed. Whilst I was still talking to him, he proceeded to walk towards the vehicle with my child inside, saying he's going to move the car.

I followed him, requested for the replacement car keys back mentioning again that my child is in the vehicle and he could have asked me to move the vehicle. I was then asked to move the vehicle only to be told to move it back to where i had originally parked which frustrated me. What was the point of it all if wasn't necessary!!!

Then proceeded to let him know how unprofessional he was from the start, as I was in the middle of a conversation with another staff when he interupted and then rudely walked away whilst I was trying to explain that my child is refusing to come out. She's autistic and non-verbal. Then I was asked to move the vehicle just to have it moved back within seconds, for no absolute reason.

He was also the same worker that said I'd be OK with almost an empty petrol tank. Felt like he was trying to get me worked up.

The fact he thinks it's ok to want to get in a vehicle with a child that doesn't know him without my permission is totally wrong. Janice who was at the desk stepped in, apologised and tried to calm me down as I was very emotional and distressed at this point. She was present when everything unfolded as she was who I was talking to when he first approached me.

She apologised for what she didn't cause but he didn't even apologise.

After 30mins I was given my car keys and walked to my vehicle, then i realised it wasn't cleaned even though it was marked off as washed and vacuumed. I complained to the person that gave me my keys. She was adamant that my car had been washed from the night before but upon checking herself she realised it wasn't. I was told I had to wait for the wash to be completed. Had to wait another 30mins for that to be done. Overall was there for an hour or over.

The service and professionalism received was 0 except from Janice who was very lovely and compassionate.