Motability Scheme at Marshall Audi South East London

4.5
Rating 4.5
(13 reviews)
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Unit 4, Chaffinch Business Park
Croydon Road
Beckenham BR3 4AA
GB
Phone Number
Call Marshall Audi South East London on 020 3811 0213
Email
Reviews
Visit dealer website

Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Scott Barlow
  • Arron Hughes
  • Ben Leach
  • Zeeshaan Chohan
  • Warren Keech
  • Ryan Ogdon
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:30
SundayClosed

Motability service specialists:

  • Barry Grogan
  • Wayne Turner
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Audi South East London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Audi South East London

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call. Alternatively, feel free to drop by any one of our COVID-secure dealerships.

Reviews at Marshall Audi South East London

  • Rating 1.0
    The worst treatment I have ever experienced
    No welcome
    I was signaled to follow this rep
    Who just gritted and pointed
    Only person not offered a drink whilst there
    Then parked the car the as far away as possible from reception
    Then left it there for 20 mins before giving me back my keys
    My mistake was to complain about previous experience at there sister branch
    Put me off Audi
    Response from Marshall Audi South East London
    Thank you for your review. We are disappointed to note that you have rated us as 1 star. We would appreciate it if you could email us at reviews.audi@marshall.co.uk with your details so that we can try and address your concerns. We look forward to hearing from you. Thank you. Kind regards, Will, Marshall Motor Group
  • Rating 5.0
    The Customer Service I got was top notch. Massive shout out firstly to Chris, who was incredibly helpful and friendly. She kept me informed, made sure I had a quiet place to work too whilst waiting. Also a shout to Lauren as well. Generally everyone was very courteous to me, offered me drinks and were helpful. Thank you again, Warren C
    Response from Marshall Audi South East London
    Thank you for your 5 Star rating of Marshall Audi South East London - we really appreciate this and I will pass your rating to our management team. Kind regards, Will, Marshall Motor Group
  • Rating 5.0
    Great service from Simon and great Audicam from Tye the technician
    Response from Marshall Audi South East London
    Thank you for taking the time to review Marshall Audi South East London - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group
  • Rating 4.0
    Very good service And I'm happy with a service
    Response from Marshall Audi South East London
    Thank you Clive. We really appreciate the review and I will pass on your rating to our management team. Thank you. Kind regards, Will, Marshall Motor Group
  • Rating 5.0
    Excellent customer service from reception to collection 👏 👌 👍
    Response from Marshall Audi South East London
    Thank you Jennifer for taking the time to review Marshall Audi South East London - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group
  • Rating 5.0
    Scott Barlow answered all my questions clearly and professionally and I felt so reassured by his excellent customer service that I ordered my new car same day.
    Response from Marshall Audi South East London
    Thank you Julia for your 5 star review of the Motability Scheme at Marshall Audi South East London. It is greatly appreciated, we shall pass your review to Scott and the team. Regards, Ciaran, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service
    Response from Marshall Audi South East London
    Thank you Latoia for taking the time to review the Motability Scheme at Marshall Audi South East London - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind Regards, Ciaran, Marshall Motor Group.
  • Rating 5.0
    Everyone was very helpful friendly, polite and communication was excellent.
    Response from Marshall Audi South East London
    Thank you Oliver. We really appreciate the review and I will pass on your rating to our management team. Thank you. Kind regards, Will, Marshall Motor Group
  • Rating 5.0
    Excellent service. Professional, informative and friendly
    Response from Marshall Audi South East London
    Thank you Nurjahan for taking the time to review Marshall Audi South East London - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group
  • Rating 5.0
    Great experience great customer service
    Response from Marshall Audi South East London
    Thank you Reis for taking the time to review Marshall Audi South East London - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group
  • Rating 4.0
    Great helpers
    Response from Marshall Audi South East London
    Thank you Aysen. We really appreciate the review and I will pass on your rating to our management team. Thank you. Kind regards, Will, Marshall Motor Group
  • Rating 5.0
    Great customer service
    Response from Marshall Audi South East London
    Thank you John for taking the time to review Marshall Audi South East London - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group
  • Rating 5.0
    Very happy with overall communication and customer service! Warren was excellent and took on board all our wishes and requests and made the handover very smooth and quick.
    Response from Marshall Audi South East London
    Thank you for your 5 Star rating of Marshall Audi South East London - we really appreciate this and I will pass your rating to our management team. Kind regards, Will, Marshall Motor Group
Displaying reviews 1 - 3 out of the 13 most recent
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