Motability Scheme at Sytner Audi West London

4.8
Rating 4.8
(102 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today

Welcome to Sytner Audi West London

Thank you for considering Audi West London as your Motability specialist.

When you need a little reassurance, our specially trained Motability colleagues are ready to provide support and guidance no matter what your circumstances. We’ll introduce you to the impressive range of vehicles available on the scheme and discuss any adaptions required to meet your individual needs. Should you need a sensory friendly experience, please do let us know so that we may support you with reasonable adjustments. Remember, the scheme is all-inclusive; insurance, breakdown assistance, servicing and maintenance are already included in the price you pay. So we take care of everything, you just add fuel and go! It's as simple as that. We look forward to welcoming you soon.

Contact information

Address
958 Great West Road
Brentford TW8 9BQ
GB
Phone Number
Call Sytner Audi West London on 020 4586 2783
Contact Us
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • James Taylor
  • Tyler Hammill
  • Abby Williams
  • Malik Smith
  • Asim Iqbal
  • Lawrence Mcmahon
  • Bhavneet Singh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Daniel Blake
  • Nitesh Varsani
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi West London

  • Rating 5.0
    I'm delighted to hear about your positive experience at Sytner Audi West London for your car service! From start to finish, the service was exceptional. The staff was courteous, knowledgeable, and went above and beyond to ensure everything was taken care of efficiently. The quality of workmanship was outstanding, leaving your car running smoothly and feeling refreshed. The facilities were clean and comfortable, providing a pleasant environment while waiting for your service to be completed. Overall, Sytner Audi West London exceeded expectations, and I would highly recommend them to anyone in need of professional and reliable car service.
    Response from Sytner Audi West London
    Hi Reza. Thank you so much for your kind words! We are so happy to hear that the Aftersales Team were able to provide you with excellent service during the maintenance of your vehicle. Your feedback will be forwarded to management so that the Aftersales Team receive the recognition that they deserve. Thank you again for your positive review! West London Audi
  • Rating 5.0
    The lovely gentlemen, Tyler, was excellent from beginning to the end of the whole experience. It was our first time with the motability scheme and he made it such a smooth and informative experience. He was welcoming, informative and friendly. He was patient when we were indecisive about the colours. He answered all the questions we had. It was such a positive experience.
    Response from Sytner Audi West London
    Hi Misfauz. Thank you so much for your kind words! We are so happy to hear that Tyler was able to provide you with excellent service and make the application for your first Motability car such a good experience for you. Your comments will be passed to management for Tyler to receive the recognition that he deserves. We look forward to welcoming you back to the dealership when it is time for you to take delivery of your new car. Kind regards West London Audi
  • Rating 5.0
    It was very straightforward and fast Audi provided a good service
    Response from Sytner Audi West London
    Thank you for your 5 star review Michael! We are delighted to hear that you had a great experience. We hope to see you again soon. Thank you for choosing West London Audi! Kind regards – Glenn Matthews – Head of Business – West London Audi – glennmatthews@sytner.co.uk
  • Rating 5.0
    A first class service
    Response from Sytner Audi West London
    Thank you Michael, much appreciated - Kind regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Excellent service treated as a valued customer
    Nitash was awesome
    Response from Sytner Audi West London
    Thank you Colette for your custom and much valued custom and 5 Star review - If we can be of any further assistance then please do get in touch - kind regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Asim from Audi west London is very helpful and kind.
    Response from Sytner Audi West London
    Thank you Wafaa for your review and kind words regarding Asim - Please do get in touch if we can be of any further assistance - Kind regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Had a great experience…Asem the person helping us was great and helpful. Provided all the information we required
    Response from Sytner Audi West London
    Hi Nagham. We are delighted to hear that you had such a positive experience collecting your new car and that Asim was friendly and helpful. We wish you many happy miles of motoring, Kind Regard West London Audi
  • Rating 5.0
    First time went to audi experience was fantastic the showroom the cars the staff and the lady Abbey explained and showed the cars fantastic
    Response from Sytner Audi West London
    Good morning Prufulla - Thank you for taking the time to leave us a 5-star review and comments regarding your experience with us. We look forward to seeing you again soon. If we can be of any further assistance then please do get in touch - Kind regards- Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Helped us patiently with clear instructions.
    Response from Sytner Audi West London
    Good morning Gulaga - Thank you for taking the time to leave us a 5-star review and for leaving us such kind comments. We look forward to seeing you again soon. - If we can be of any further assistance then please do get in touch Kind regards- Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Very helpful
    Response from Sytner Audi West London
    Good morning Khaleel - Thank you for taking the time to leave us a 5-star review and kind comments. We hope to see you again soon. Thank you for your support. Please do let us know if we can be of any further assistance - Kind Regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    The collection of my car was so easy and took no more one hour.
    Response from Sytner Audi West London
    Good morning Yassin - Thank you for your custom and for taking the time to leave us a 5-star review. We are delighted to hear you had a quick and easy experience collecting your new car. Looking forward to welcoming you back soon and enjoy your new car! Thank you for your support. Please do let us know if we can be of any further assistance - Kind Regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Asim was brilliant and reslly took his time to make sure i knew all about the car and the scheme. A credit to Audi and the motability scheme
    Response from Sytner Audi West London
    Good morning Rajna. Thank you for your valued custom and for taking the time to leave us a 5-star review. We are delighted to hear you had a brilliant experience with Asim. Enjoy you new car and we look forward to welcoming you back in the future. - If we can be of any further assistance then please do get in touch - Kind regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Great customer service, really happy with the smooth hand over by Abby who explained everything in detail and so happy with my car!
    Response from Sytner Audi West London
    Hi Nasteho. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Abby and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks West London Audi
  • Rating 5.0
    Very good
    Response from Sytner Audi West London
    Good morning Noorullah - Thank you for the kind words and for leaving us a 5-star review. We are delighted to hear that you had a very good experience. Thank you for your support! If you have any further questions or concerns, please do not hesitate to contact us. - Kind regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Great service from Abby Williams, she kept me up to date with what stage the car was and never failed to reply back to me on any questions I had. She is a credit to your team.
    Response from Sytner Audi West London
    Good morning Haneesh. Thank you for your kind words regarding your great experience with Abby. We are delighted to hear that she kept you up to date and answered any questions you had. We look forward to seeing you again soon. If you have any further questions or concerns, please do not hesitate to contact us. - Kind regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Very nice experience Abby was very helpful very happy with everything
    Response from Sytner Audi West London
    Good morning Nathan - Thank you for taking the time to leave us a 5-star review and comments regarding your nice experience with Abby. We are delighted to hear that Abby was very helpful and that your were happy with everything. We look forward to seeing you again soon. If you have any further questions or concerns, please do not hesitate to contact us. - Kind regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Great Customer Service, the young chap was lovely and helpful, VERY cooperative and patient with us

    Thank you
    Response from Sytner Audi West London
    Good morning Mahmood - Thank you for taking the time to leave us a 5-star review. We appreicate all the kind words and delighted to hear that you had a great experience. We look forward to seeing you again soon. If you have any further questions or concerns, please do not hesitate to contact us. - Kind regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Abby was brilliant in every way
    Response from Sytner Audi West London
    Good morning Diana - Thank you for taking the time to leave us a 5-star review and comments regarding your brilliant experience with Abby. We value your feedback and we hope to see you again soon. Thank you for choosing West London Audi. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for choosing West London Audi! - Kind regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Professional and nice
    Response from Sytner Audi West London
    Good morning Nagham - Thank you for taking the time to leaving us a 5-star review, it is appreciated. We are delighted to hear you had a positive experience with us. - Please do get in touch if we can be of any further assistance - Kind regards - Glenn Matthews - Head of Business - West London Audi - glennmatthews@sytner.co.uk
  • Rating 5.0
    Service was amazing, car was driving much better than when it went it and the communication was consistent. Cannot fault whatsoever 10/10 service
    Response from Sytner Audi West London
    Hi Vasilika. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and that your vehicle is improved. We will forward your comments to the Aftersales Manager to ensure that the Team receive the recognition that they deserve. Many thanks West London Audi

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