Motability Scheme at Sytner Audi West London

4.8
Rating 4.8
(174 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Sytner Audi West London

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sytner Audi West London can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner Audi West London on 02083804000 to make an appointment with our Motability specialist.

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Contact information

Address
958 Great West Road
Brentford TW8 9BQ
GB
Get directions
Phone Number
Call Sytner Audi West London on 020 4586 2783
020 4586 2783
020 4586 2783
Website

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Nirmal Sisodia
  • Hannah Mathura
  • Malik Smith
  • Asim Iqbal
  • Claudiu Oniga
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Daniel Blake
  • Nitesh Varsani
  • Paris Mandalia
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi West London

  • Rating 5.0
    Excellent
  • Rating 5.0
    Very good customer service
    7 stars
    Response from Sytner Audi West London
    Dear Alaa,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a very good experience with our customer service at Sytner Audi West London. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations.

    We strive to provide the best possible service to all our customers, and your kind words motivate us to continue delivering top-notch experiences. If there’s anything more we can do for you or if you have any further feedback, please don’t hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Sytner Audi West London Motability Team
  • Rating 5.0
    Rum was amazing and superb! He was incredibly helpful, professional, and made the whole Motability process smooth and stress-free. Excellent service from start to finish! I would highly highly recommend him - he was truly AMAZING !!
    Response from Sytner Audi West London
    Dear Sophia,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your positive experience with Rum and the excellent service you received throughout the Motability process. Your kind words and high recommendation mean a lot to us, and we are delighted that Rum made the experience smooth and stress-free for you.

    At Sytner Audi West London, we strive to provide exceptional service to all our customers, and it is rewarding to know that we have met your expectations. We will be sure to pass on your compliments to Rum and the team.

    Thank you once again for your review and wishing you many miles of happy motoring in your new car.

    Best regards
    Sytner Audi West London Motability Team
  • Rating 5.0
    Amazing, very well serviced. The sales advisor was very helpful.
    Response from Sytner Audi West London
    Dear Amina,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at Sytner Audi West London and that our sales advisor was able to assist you effectively. Providing excellent service is our top priority, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Sytner Audi West London Aftersales Team
  • Rating 5.0
    Great experience with everyone here
    Response from Sytner Audi West London
    Hello Nawaf,

    Thank you so much for taking the time to share your experience with us at Sytner Audi West London. We are thrilled to hear that you had a great experience with our team. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    We look forward to seeing you again soon!

    Best regards,
    The Sytner Audi West London Aftersales Team
  • Rating 5.0
    Hannah was knowledgeable, friendly and took the time to ensure I chose the right car for me and my needs. Five star service. Highly recommended. Thank you
    Response from Sytner Audi West London
    Dear Ellen,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Hannah at Sytner Audi West London. It's fantastic to know that her knowledge and friendly approach helped you find the perfect car to suit your needs. Your kind words and five-star rating mean a lot to us and motivate our team to continue delivering exceptional service.

    We truly appreciate your recommendation and look forward to welcoming you back to the Dealership when it is time to take delivery of your new car.

    Best regards,
    The Sytner Audi West London Team
  • Rating 5.0
    Great staff very helpful good experience from start to finish 👍
    Response from Sytner Audi West London
    Hello Mohammed,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us from start to finish. Our team at Sytner Audi West London takes pride in providing helpful and friendly service, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out.

    We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car.

    Best regards,
    The Sytner Audi West London Motability Team
  • Rating 5.0
    They were very polite and respectful. Excellent service.
    Response from Sytner Audi West London
    Dear Sabah,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be polite and respectful during your visit. At Sytner Audi West London, we strive to provide the best possible service to all our customers, and your feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Sytner Audi West London Team
  • Rating 5.0
    Very helpful and polite
    Response from Sytner Audi West London
    Dear Mark,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our team very helpful and polite during your vehicle's service. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to serving you again at Sytner Audi West London.

    Best regards,
    The Motability Scheme Team at Sytner Audi West London
  • Rating 5.0
    We had the absolute pleasure of working with Asim when ordering our new Audi this past Saturday, and we couldn’t be happier with the experience. From the very first conversation, Asim was incredibly respectful, personable, and attentive. He took the time to listen to exactly what we wanted, guided us through the process with genuine care, and made what could have been a daunting experience feel seamless and enjoyable.

    Asim’s professionalism shone through at every stage — he explained everything clearly, answered every question with patience, and ensured we felt confident in our decisions. His personable nature made the whole process not only smooth but genuinely enjoyable.
    Response from Sytner Audi West London
    Dear Maria,

    Thank you so much for taking the time to share your wonderful experience with us at Sytner Audi West London. We are thrilled to hear that Asim provided you with such exceptional service during your visit. It’s fantastic to know that his respectful, personable, and attentive approach made the process of ordering your new Audi both seamless and enjoyable.

    We are proud to have team members like Asim who are dedicated to ensuring our customers feel confident and well-informed throughout their journey with us. Your kind words and perfect rating are greatly appreciated and will certainly be shared with Asim and the rest of our team.

    We look forward to welcoming you back to Sytner Audi West London when it is time for you to take delivery of your new car.

    Warm regards,
    Sytner Audi West London Team
  • Rating 4.0
    Communication wasn’t great but car was clean and service was completed to an excellent standard
    Response from Sytner Audi West London
    Dear Jacqueline,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you were satisfied with the cleanliness of your car and the standard of service provided. However, we apologise for any shortcomings in our communication. We value your input and are committed to improving in this area to ensure a better experience for you in the future.

    If you have any further comments or suggestions, please feel free to reach out. We appreciate your support and look forward to serving you again.

    Best regards,
    The Sytner Audi West London Team
  • Rating 5.0
    Bought a car from Audi. Asim was great to deal with - polite, helpful, and kept us updated throughout. The process was smooth and straightforward. No pressure, just clear communication. Would happily return in the future.
    Response from Sytner Audi West London
    Dear Arefullah,

    Thank you so much for taking the time to share your experience with us at Sytner Audi West London. We are thrilled to hear that Asim provided you with excellent service and that the process of purchasing your car was smooth and straightforward. It's wonderful to know that you felt no pressure and appreciated the clear communication throughout.

    Your kind words and perfect rating mean a lot to us, and we are delighted to know that you would happily return in the future. We look forward to welcoming you back whenever you need us.

    Enjoy your new car!

    The Sytner Audi West London Team
  • Rating 5.0
    Excellent as always
    Response from Sytner Audi West London
    Hello Dwayne,

    Thank you so much for your wonderful review! We're thrilled to hear that your experience with us was excellent as always. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon.

    Best regards,
    The Sytner Audi West London Team
  • Rating 5.0
    Very welcome good service very good customer service
    Response from Sytner Audi West London
    Dear Said

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you felt welcomed and received excellent customer service during your visit to Sytner Audi West London. Our team strives to provide the best experience for all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Sytner Audi West London Team
  • Rating 4.0
    Thorough, professional and communicative
    Response from Sytner Audi West London
    Dear Candice B.,

    Thank you for taking the time to share your feedback with us on your handover experience. We are delighted to hear that you found our service thorough, professional, and communicative. Your satisfaction is important to us, and we are always striving to provide the best experience possible for our customers.

    If there is anything specific you think we could improve upon to earn that extra star, we would love to hear your thoughts. Your insights are invaluable in helping us enhance our services.

    Thank you once again for your review and for choosing the Motability Scheme at Sytner Audi West London.

    Wishing you many miles of happy motoring in your new car.

    Sytner Audi West London Team
  • Rating 5.0
    I recently visited Sytner Audi West London for a health check and an oil change, and I was absolutely impressed with the level of service. From the moment I walked in, the staff was welcoming, and the waiting area was comfortable and relaxing.

    What truly stood out was their efficiency, was, what is typically a four hour process was completed in just two hours, including a full health check, oil change, and even a complimentary car wash. The team was professional, polite, and attentive throughout.

    A special mention to Service Advisor Mr Anoop Narayanan, who went above and beyond to assist me. He not only ensured a smooth service experience but also kindly provided me with an email to help arrange a courtesy car through Motability. His helpfulness and attention to detail made a real difference.

    Overall, I had a fantastic experience and would highly recommend Sytner Audi West London for their excellent service and customer care. Thank you to the entire team, I will definitely be returning.
    Response from Sytner Audi West London
    Hi Alison. Thank you very much for leaving us this 5 star review on the service of your Motability car. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Anoop and the Aftersales team. We look forward to dealing with you again in the future and happy motoring! Many thanks Audi West London
  • Rating 5.0
    Staff were super attentive and stuck to required timeframes.
    Response from Sytner Audi West London
    Hi Milena. Thank you for your kind words and for choosing us to maintain your Motability car! We look forward to seeing you again in the future. Kind regards Audi West London
  • Rating 5.0
    The customer service from the guy who served us was amazing
    Response from Sytner Audi West London
    Hello Deeqa. Thank you so much for your kind words! We are so happy to hear that your Motability Expert was able to provide you with excellent service during the handover of your new car. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Thank you again for your positive review! Audi West London
  • Rating 5.0
    Was absolutely brilliant
    Response from Sytner Audi West London
    Hi Mandy. Thank you for the great review on the service of your car! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again in the future. Kind regards Audi West London
  • Rating 5.0
    Amazing
    Response from Sytner Audi West London
    Thank you for your kind words and for choosing us for your Motability car! We look forward to welcoming you back to the dealership when it is time to take delivery. Kind regards Audi West London

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