Motability Scheme at Sytner Audi West London

4.8
Rating 4.8
(164 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Sytner Audi West London

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sytner Audi West London can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner Audi West London on 02083804000 to make an appointment with our Motability specialist.

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Contact information

Address
958 Great West Road
Brentford TW8 9BQ
GB
Get directions
Phone Number
Call Sytner Audi West London on 020 4586 2783
020 4586 2783
020 4586 2783
Website

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Anthony John
  • Tyler Hammill
  • Malik Smith
  • Asim Iqbal
  • Zara Hassan
  • Claudiu Oniga
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Daniel Blake
  • Nitesh Varsani
  • Basim Al-Djaitab
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi West London

  • Rating 4.0
    Communication wasn’t great but car was clean and service was completed to an excellent standard
    Response from Sytner Audi West London
    Dear Jacqueline,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you were satisfied with the cleanliness of your car and the standard of service provided. However, we apologise for any shortcomings in our communication. We value your input and are committed to improving in this area to ensure a better experience for you in the future.

    If you have any further comments or suggestions, please feel free to reach out. We appreciate your support and look forward to serving you again.

    Best regards,
    The Sytner Audi West London Team
  • Rating 5.0
    Bought a car from Audi. Asim was great to deal with - polite, helpful, and kept us updated throughout. The process was smooth and straightforward. No pressure, just clear communication. Would happily return in the future.
    Response from Sytner Audi West London
    Dear Arefullah,

    Thank you so much for taking the time to share your experience with us at Sytner Audi West London. We are thrilled to hear that Asim provided you with excellent service and that the process of purchasing your car was smooth and straightforward. It's wonderful to know that you felt no pressure and appreciated the clear communication throughout.

    Your kind words and perfect rating mean a lot to us, and we are delighted to know that you would happily return in the future. We look forward to welcoming you back whenever you need us.

    Enjoy your new car!

    The Sytner Audi West London Team
  • Rating 5.0
    Excellent as always
    Response from Sytner Audi West London
    Hello Dwayne,

    Thank you so much for your wonderful review! We're thrilled to hear that your experience with us was excellent as always. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon.

    Best regards,
    The Sytner Audi West London Team
  • Rating 5.0
    Very welcome good service very good customer service
    Response from Sytner Audi West London
    Dear Said

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you felt welcomed and received excellent customer service during your visit to Sytner Audi West London. Our team strives to provide the best experience for all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Sytner Audi West London Team
  • Rating 4.0
    Thorough, professional and communicative
    Response from Sytner Audi West London
    Dear Candice B.,

    Thank you for taking the time to share your feedback with us on your handover experience. We are delighted to hear that you found our service thorough, professional, and communicative. Your satisfaction is important to us, and we are always striving to provide the best experience possible for our customers.

    If there is anything specific you think we could improve upon to earn that extra star, we would love to hear your thoughts. Your insights are invaluable in helping us enhance our services.

    Thank you once again for your review and for choosing the Motability Scheme at Sytner Audi West London.

    Wishing you many miles of happy motoring in your new car.

    Sytner Audi West London Team
  • Rating 5.0
    I recently visited Sytner Audi West London for a health check and an oil change, and I was absolutely impressed with the level of service. From the moment I walked in, the staff was welcoming, and the waiting area was comfortable and relaxing.

    What truly stood out was their efficiency, was, what is typically a four hour process was completed in just two hours, including a full health check, oil change, and even a complimentary car wash. The team was professional, polite, and attentive throughout.

    A special mention to Service Advisor Mr Anoop Narayanan, who went above and beyond to assist me. He not only ensured a smooth service experience but also kindly provided me with an email to help arrange a courtesy car through Motability. His helpfulness and attention to detail made a real difference.

    Overall, I had a fantastic experience and would highly recommend Sytner Audi West London for their excellent service and customer care. Thank you to the entire team, I will definitely be returning.
    Response from Sytner Audi West London
    Hi Alison. Thank you very much for leaving us this 5 star review on the service of your Motability car. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Anoop and the Aftersales team. We look forward to dealing with you again in the future and happy motoring! Many thanks Audi West London
  • Rating 5.0
    Staff were super attentive and stuck to required timeframes.
    Response from Sytner Audi West London
    Hi Milena. Thank you for your kind words and for choosing us to maintain your Motability car! We look forward to seeing you again in the future. Kind regards Audi West London
  • Rating 5.0
    The customer service from the guy who served us was amazing
    Response from Sytner Audi West London
    Hello Deeqa. Thank you so much for your kind words! We are so happy to hear that your Motability Expert was able to provide you with excellent service during the handover of your new car. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Thank you again for your positive review! Audi West London
  • Rating 5.0
    Was absolutely brilliant
    Response from Sytner Audi West London
    Hi Mandy. Thank you for the great review on the service of your car! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again in the future. Kind regards Audi West London
  • Rating 5.0
    Amazing
    Response from Sytner Audi West London
    Thank you for your kind words and for choosing us for your Motability car! We look forward to welcoming you back to the dealership when it is time to take delivery. Kind regards Audi West London
  • Rating 5.0
    Outstanding service at Audi West London! A special thanks to Basim for his clear and thorough explanations, as well as his efficiency in getting the service and MOT completed so quickly.
    Response from Sytner Audi West London
    Hi Thank you so much for your kind words! We are so happy to hear that Basim was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Thank you again for your positive review! Audi West London
  • Rating 5.0
    .
    Response from Sytner Audi West London
    Hello Joginder. Thank you for taking the time to leave us a 5 star review about your visit to our Aftersales Department. Kind regards Audi West London
  • Rating 5.0
    Asim was amazing, can’t thank him enough for the best service, support & advice.

    Made the process seamless, great conversation & answered every question. A real asset to the company.
    Response from Sytner Audi West London
    Hi Mohammed, thank you for taking the time to leave us this brilliant 5 star review on the application process for your new Motability car. Your comments have been passed to Management to ensure that Asim receives recognition for his fantastic customer service which he provided to you. We look forward to welcoming you back to the dealership when it is time to take delivery. Kind regards Audi West London
  • Rating 5.0
    The adviser I had on the day was clear with all the details and was a great staff 5star rating for him
    Response from Sytner Audi West London
    Hi Benjamin. Thank you for your kind words and for choosing us for your next Motability car! We are thrilled that you are pleased with your Motability Expert. We look forward to welcoming you back to the Dealership when it is time to take delivery. Kind Regards Audi West London
  • Rating 5.0
    Good service
    Response from Sytner Audi West London
    Hello Chand. Thank you so much for your kind words! We are so happy to hear that your Motability Expert was able to provide you with excellent service on the handover of your new car. Wishing you many mile of happy motoring, Audi West London
  • Rating 5.0
    A1
    Response from Sytner Audi West London
    Hello James. Thank you so much for your kind words! We are so happy to hear that the Aftersales Team were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Audi West London
  • Rating 5.0
    The overall experience at Audi was very good and pleasant. Tyler H was an absolutely fantastic salesman. He was so informative and patient throughout the process. He was professional and friendly. It was a seamless and smooth process.
    Response from Sytner Audi West London
    Hi Misfauz. Thank you for taking the time to write this wonderful review on your experience of the ordering and taking delivery of your Motability car. I am very glad to hear that you were pleased with the level of service that you received and will ensure Tyler receives the recognition he deserves. Many thanks West London Audi
  • Rating 5.0
    Everything was amazing and done smoothly. Very happy with the service and general updates throughout the process.
    Response from Sytner Audi West London
    Hi Aunkar. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you on the handover of your new Motability car, and I will pass these wonderful comments on the service that you received back to management at the dealership for all to see. Many thanks West London Audi
  • Rating 5.0
    was fantastic
    Response from Sytner Audi West London
    Hi Mohamed. Thank you for the great review! We really appreciate you taking the time to feedback on the handover of your new Motability car. Wishing you many miles of happy motoring, West London Audi
  • Rating 5.0
    Amazing experience, I always highly recommend to friends and family eligible to apply!
    Response from Sytner Audi West London
    Hi Nasteho. Thank you so much for your kind words! We are so happy to hear that the Aftersales Team were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! West London Audi

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