Motability Scheme at Sytner Mercedes-Benz of West London
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Great West Road
Brentford TW8 9AH
GB
Phone Number
Call Sytner Mercedes-Benz of West London on 020 3993 9775
020 3993 9775
Website
Reviews
Find or leave a review on Google
Showroom details 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Kashif Riaz
- Catalina Pascaru
- Bella-May Linskey
- Samuel Suarez Medina
- Shehzad Siddiqui
- Driton Sadiku
- Marjan Yari
- Vee Verma
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Philip Maria
- Aneesa Moghal
- Tanvir Miah
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Sytner Mercedes-Benz of West London
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Mercedes-Benz of West London
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of West London can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of West London on 02039939775 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz of West London
- Rating 5.0Nov 21, 2024Bella was👌🏼
fab from beginning to the end🌈🌈🌈
great customer
service⭐️⭐️⭐️⭐️⭐️
lovely lady🫶🏻🌈🌈🌈Response from Sytner Mercedes-Benz of West LondonNov 22, 2024Hell Royel, Thank you for sharing such fabulous feedback about Bella. She is super focused on delivering outstanding levels of customer service and it's incredibly important to her that everyone leaves us feeling exactly as you have. She is certainly an asset to our business with her knowledge and experience with the brand and I know that your lovely feedback will mean a great deal to her on a personal level. We value your support and look forward to continuing to assist you for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager - Rating 5.0Nov 19, 2024Very goodResponse from Sytner Mercedes-Benz of West LondonNov 19, 2024Dear Diana, Thank you for taking the time to leave a 5* rating for the team at Mercedes-Benz of West London, your feedback is highly valued by us all and we hope to continue providing such a service for all the many years to come. Kind Regards, Angie Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Nov 18, 2024Samual was a great help in the Brentford branch.Response from Sytner Mercedes-Benz of West LondonNov 18, 2024Hello Asha, We are delighted to learn that you've had a great experience with us here at Mercedes-Benz of West London. We strive to provide the best customer service and we are pleased that we were able to meet your expectations. We will continue to work hard to ensure that all our customers have a positive experience with us. Thank you for your support and we look forward to seeing you again soon. Best regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Nov 13, 2024I highly recommend Kashif Riaz as his sales expertise and customer service was outstanding. I had an amazing car buying experience as he was kind and friendly. I would like to thank him for his hard work and dedication for helping me with my new vehicle.Response from Sytner Mercedes-Benz of West LondonNov 16, 2024Dear Fariya, I am absolutely thrilled to read your excellent 5* review for Mercedes-Benz of West London. I am delighted to learn that you received great service from us and that you thought the team deserved some appreciation. Kashif is really focused on delivering an exceptional customer experience and I will be sure to let him know that he has been successful on this occasion music to our ears! Please don't hesitate to get in touch if we can be of any further assistance. Kindest regards, Angie Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Nov 11, 2024I wish to receive my car before the new yearResponse from Sytner Mercedes-Benz of West LondonNov 12, 2024Dear Sultan, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of West London, I’m so pleased to learn that you enjoyed your experience
with us. Kind Regards, Angie Blacklaw, Divisional Head of Customer Services. - Rating 5.0Nov 8, 2024Thank youResponse from Sytner Mercedes-Benz of West LondonNov 12, 2024Dear Mahmood, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of West London, I’m so pleased to learn that you enjoyed your experience with us. Kind Regards, Angie Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Nov 7, 2024Very polite, very good clean and very good service thank you so much for your helpResponse from Sytner Mercedes-Benz of West LondonNov 8, 2024Hello Sabina, Thank you for the fantastic feedback! We will share your comments with the wider team. It was our pleasure to look after you and we do hope to see you again soon. Thank you again for taking the time to let us know of your satisfaction. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Nov 6, 2024Marjan was amazing, she help me so much with choosing the right car and understanding my needs.Response from Sytner Mercedes-Benz of West LondonNov 7, 2024Hello Christine, Thank you for taking the time out of your day to post such a wonderful review for Marjan and the team here at Mercedes-Benz of West London. I am super proud of my colleagues who are all champions at delivering great customer service and I am delighted that your experience was a positive one. If we can be of further support to you please do not hesitate to get in touch. Kind Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Nov 1, 2024It was great staff to deal with us and gave us various options to chooseResponse from Sytner Mercedes-Benz of West LondonNov 3, 2024Hello Nasira, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of West London, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Nov 1, 2024Very helpful and kind as well as helped me get my car as swiftly as possibleResponse from Sytner Mercedes-Benz of West LondonNov 3, 2024Hello Mohammad, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of West London, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 4.0Oct 31, 2024The experience was smooth. Kashif guided us choosing the right car. Just would have expected a better clarity with the delivery times.Response from Sytner Mercedes-Benz of West LondonOct 31, 2024Hello Bhaskar, Thank you for sharing such lovely comments following the collection of your new car, how wonderful! I have noted your remarks about the lack of clarify with regard to the delivery times and I have discussed this with Kashif so this is not repeated in the future. We value your feedback and appreciate you choosing us! Wishing you many miles of safe and happy motoring! Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Oct 31, 2024Dear Mercedes-Benz West London Team,
I recently had a wonderful experience at your branch and wanted to share my appreciation. The quality of your cars and the high standards you maintain are truly impressive. I was delighted to see how clean and welcoming the showroom is, and I appreciated the friendliness and professionalism of your staff. The coffee offered was a lovely touch, adding to the top-notch experience.
I would like to extend a special thanks to Kash, who provided exceptional assistance in helping me select the perfect car for my family, including my disabled son. Although he is non-verbal, I could see his happiness and comfort, and he had a big smile all the way home. Your team’s thoughtful service made a real difference, and I will be recommending Mercedes-Benz to all my friends and family.
Thank you once again for your outstanding service.
Warm regards,
Sara AbreuResponse from Sytner Mercedes-Benz of West LondonOct 31, 2024Hello Joshua, Thank you for sharing your super 5* review of Mercedes-Benz of West London. Kash will be delighted to learn that you and your family had a great experience with us. We are particularly pleased to read that your was son happy with your vehicle choice, it's so lovely to read that! Our team are committed to providing excellent customer service and we are glad that you found them to be pleasant to deal with. We strive to ensure that all of our customers have a positive experience when they visit us and we are glad that we were able to meet your expectations. We look forward to seeing you again soon and we genuinely appreciate you choosing us! Kind regards, Nicola Lee, Divisional Customer Experience Manager - Rating 5.0Oct 30, 2024Excellent customer service!!!Response from Sytner Mercedes-Benz of West LondonOct 31, 2024Hello Tasneem, Thank you for the fantastic feedback. We will share your comments with the wider team. It was a pleasure to look after you and we do hope to see you again soon. Thank you again for taking the time to let us know of your satisfaction. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Oct 30, 2024Hi, good afternoon. It’s Very Good Very Good experience respectful everything is listening. I’m very happy.Response from Sytner Mercedes-Benz of West LondonOct 31, 2024Hello Olmeet, We are delighted to hear that you had a great experience with us at Mercedes-Benz of West London. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for choosing us and for taking the time to share your experience. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 4.0Oct 29, 2024Good experienceResponse from Sytner Mercedes-Benz of West LondonOct 29, 2024Hello Zain, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of West London, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Oct 18, 2024Jason was brilliant and professional when attending to me. Please provide excellent feedback to Jason!Response from Sytner Mercedes-Benz of West LondonOct 18, 2024Hello Taizya, We are delighted to hear that you had a great experience with us at Mercedes-Benz of West London. We strive to provide our customers with the highest level of service and we are glad that Jason was able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for choosing us and for taking the time to share your experience. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Oct 11, 2024They were extremely helpful and considerate.Response from Sytner Mercedes-Benz of West LondonOct 11, 2024Hello Aldona, We are delighted to learn that you've had a great experience here at Mercedes-Benz of West London. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to welcoming you again next time. Have a wonderful weekend. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Oct 2, 2024Very friendly and helpfulResponse from Sytner Mercedes-Benz of West LondonOct 2, 2024Dear Omur, Thank you for taking the time to provide us with this brilliant rating for our Mercedes-Benz of West London dealership. We look forward to welcoming you back in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Jul 18, 2024Very goodResponse from Sytner Mercedes-Benz of West LondonJul 18, 2024Hello Bassem, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of West London, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0May 30, 2024Jason at Mercedes West London was helpful, efficient and communicative.
Easy peasy lemon squeeze experience. Thank youResponse from Sytner Mercedes-Benz of West LondonMay 30, 2024Dear Murdeena, I am absolutely thrilled to read your excellent 5* review for Mercedes-Benz of West London. I am delighted to learn that you received great service from us and that you thought the team deserved some appreciation. Jason is really focused on delivering an exceptional customer experience and I will be sure to let him know that he has been successful on this occasion music to our ears! Please don't hesitate to get in touch if we can be of any further assistance. Kindest Regards, Angela Blacklaw, Divisional Head of Customer Services.