Motability Scheme at Sytner Mercedes-Benz of West London
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Great West Road
Brentford TW8 9AH
GB
Phone Number
Call Sytner Mercedes-Benz of West London on 020 3993 9775
020 3993 9775
Website
Feedback
Reviews
Find or leave a review on Google
Service centre details 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00Toggle Hours
Service centre details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability service specialists:
- Sean Jarrett
- Martin Clark
We recommend calling and booking an appointment before visiting.
Accessibility features at Sytner Mercedes-Benz of West London
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Click pin to expand map
Welcome to Sytner Mercedes-Benz of West London
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of West London can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of West London on 02039939775 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz of West London
- Rating 5.0Apr 9, 2024They did a good jobResponse from Sytner Mercedes-Benz of West LondonApr 12, 2024Hello Nathaniel, We are delighted to hear that you had a great experience with us at Mercedes-Benz of West London. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for taking the time to share your experience, it is appreciated! Kind Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 4.0Mar 1, 2024Awesome Absolutely brilliant 👏Response from Sytner Mercedes-Benz of West LondonMar 1, 2024Dear Arshad, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of West London, we are delighted to learn that you enjoyed your experience with us. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Mar 1, 2024Mercedes is the best motabilty should ask them to come back on the scheme I will miss them
I always had great timeResponse from Sytner Mercedes-Benz of West LondonMar 1, 2024Dear Prufulla, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of West London, I’m so pleased to learn that you enjoyed your experience with us. We are looking forward to being of continued assistance in the future and will let you know if /when the scheme is reintroduced. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0Feb 26, 2024ExcellentResponse from Sytner Mercedes-Benz of West LondonFeb 27, 2024Hello Edita, Thank you for sharing your fabulous 5* review for the team here at Mercedes-Benz of West London, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Feb 26, 2024PerfectResponse from Sytner Mercedes-Benz of West LondonFeb 27, 2024Hi Edita, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of West London, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Feb 15, 2024Having my Service & MOT in the Brentford branch was a great experience staff are professional & I was greeted with the lovely Sean who was very informative & a great help. Thank you.Response from Sytner Mercedes-Benz of West LondonFeb 16, 2024Dear Davinder, Thank you very much for your comments. We are so glad to hear of the fantastic level of service provided by Sean at our Mercedes-Benz of West London dealership, he will be ecstatic with the feedback, and we really appreciate you taking the time to provide us with such a positive review. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Feb 6, 2024Mercedes have always provided an exemplary service from start to finish and made me feel like a valued customer every time.Response from Sytner Mercedes-Benz of West LondonFeb 7, 2024Dear Shaun, I am delighted to learn that your recent visit was a pleasurable one, as we always endeavour to provide our customers with the best experience possible.
Thank you for taking the time out to share your great feedback and for awarding us a fantastic 5* rating. Your comments are important to us and very much
appreciated. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 1.0Dec 22, 2023Very poor customer serviceResponse from Sytner Mercedes-Benz of West LondonDec 27, 2023Dear Michael, Thank you for taking the time to submit a rating for Mercedes-Benz of West London. We are very sorry that your experience did not meet the level in which we expect. If you would like to submit any feedback regarding your experience with Mercedes-Benz of West London then please do so my emailing troytaylor@sytner.co.uk so the team can look into this further for you.
- Rating 5.0Dec 20, 2023Very nice kind sttafResponse from Sytner Mercedes-Benz of West LondonDec 27, 2023Dear Axhtar, Thank you for taking the time to provide us with this brilliant rating for our Mercedes-Benz of West London dealership. We look forward to welcoming you back in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Oct 23, 2023Friendly people with amazing customer service.Response from Sytner Mercedes-Benz of West LondonOct 23, 2023Dear Masia, Thank you for taking the time to provide us with this brilliant rating for our Mercedes -Benz of West London dealership. We look forward to welcoming you back in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Sep 3, 2023Aleksandar RibnikovResponse from Sytner Mercedes-Benz of West LondonSep 6, 2023Hello Aleksandar, Thank you for sharing your 5* rating for the team here at Mercedes-Benz of West London, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Aug 14, 2023Am very satisfied with the service I received, everything was do promptly and the communication and customer service was excellentResponse from Sytner Mercedes-Benz of West LondonAug 15, 2023Hello Dorcas, What a fabulous review you have kindly left for the team here at Mercedes-Benz of West London. I am extremely proud of both our dealership and our colleagues as they are all champions at delivering great customer service, which I am delighted to learn is echoed in your comments. We look forward to you visiting us again in the future. Best regards, Nicola Lee - Customer Experience Manager
- Rating 1.0Jul 19, 2023No stars as my car been damagedResponse from Sytner Mercedes-Benz of West LondonJul 21, 2023Dear Kellie, I am sorry to read of your experiences with Mercedes-Benz of West London and would like to take the time on behalf of the branch to personally apologise for the level of service that you have received. This is not the standard that we aim to deliver and I am saddened to hear that we have fallen short on this occasion. So that we may assist you further please send your contact details as well as your vehicles registration to rebeccacrewe@sytner.co.uk in order for us to liaise with the relevant management at the site and resolve this matter as soon as possible. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Jul 7, 2023Good customer service.Response from Sytner Mercedes-Benz of West LondonJul 10, 2023Hello Shaun, Thank you for sharing such great feedback for the team here at Mercedes-Benz of West London. We pride ourselves on delivering outstanding customer service so to read your comments is very rewarding for us as a team. We look forward to welcoming you again next time! Kind regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Jun 20, 2023Great service and good quality customer careResponse from Sytner Mercedes-Benz of West LondonJun 21, 2023Good afternoon Anne, Thank you for leaving an excellent 5* rating and review for Mercedes-Benz of West London, the team and I are really grateful and appreciate you taking the time to do so. If there is anything further we could help with, please don't hesitate to get in touch. Kind regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Jun 17, 2023Quick and friendly service.Response from Sytner Mercedes-Benz of West LondonJun 18, 2023Hello Giselle, Thank you for sharing your fantastic 5* rating and review the team here at Mercedes-Benz of Weston-super-Mare, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Jun 12, 2023Very good customer serviceResponse from Sytner Mercedes-Benz of West LondonJun 13, 2023Dear Hatim, Thank you for taking the time to leave such a positive review in relation to your recent experience with the team at Mercedes-Benz of West London. We are pleased to know that we have provided you with such an experience and that your needs as a customer were met. We shall look forward to welcoming you back to our dealership for all the many years to come and hope that we can continue to deliver nothing but the best. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service,
- Rating 5.0Jun 9, 2023Great customer service and support been really good no complaints everything is straight forward and smooth. Thanks Mercedes-BenzResponse from Sytner Mercedes-Benz of West LondonJun 13, 2023Dear Joseph, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of West London. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Jun 7, 2023Very organised, keep in touch . Nice clean car when I pick it up . Very happy Madeline cResponse from Sytner Mercedes-Benz of West LondonJun 7, 2023Hello Madeline, We are delighted to hear that you had a great experience with us here at Mercedes-Benz of West London. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Best regards, Nicola Lee - Customer Experience Manager
- Rating 5.0May 11, 2023Very goodResponse from Sytner Mercedes-Benz of West LondonMay 26, 2023Hello Bassem, Thank you for taking the time to leave such a wonderful 5* rating and review for the team here at Mercedes-Benz of West London, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager