Motability Scheme at Sytner Mercedes-Benz of West London

Motability Scheme at Sytner Mercedes-Benz of West London

4.7
Rating 4.7
(144 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
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Contact information

Address
Great West Road
Brentford TW8 9AH
GB
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Phone Number
Call Sytner Mercedes-Benz of West London on 020 3993 9775
020 3993 9775
020 3993 9775
Website

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Email

Mercedes-benz.westlondon@sytner.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability Scheme specialists:

  • Kashif Riaz
  • Raj Virdee
  • Catalina Pascaru
  • Bella-May Linskey
  • Samuel Suarez Medina
  • Driton Sadiku
  • Alexander Bradbury-Hall
  • Ali Asghar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Michael Parvess
  • Philip Maria
  • Aneesa Moghal
  • Tanvir Miah
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz of West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz of West London

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease.

Sytner Mercedes-Benz of West London can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Sytner Mercedes-Benz of West London on 02039939775 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Sytner Mercedes-Benz of West London

  • Rating 5.0
    You are very kind and helpful. I was very happy with you
    Thank you very much
  • Rating 5.0
    The dealer was so professional and helpful
  • Rating 5.0
    Alex and Mercedes-Benz West London was amazing and helpful!
  • Rating 5.0
    The gentleman was very professional and supportive helped me and straightforward he place the order for new car.
  • Rating 5.0
    Very quick and easy process Ali from Mercedes great west road was especially helpful from start to finish and always explained everything properly to me 10/10 service and I love my car! :)
  • Rating 5.0
    Raj was a great help. Thank you
  • Rating 5.0
    Ali made the process effortless and exciting from start to end
  • Rating 5.0
    10 out of 10
    Response from Sytner Mercedes-Benz of West London
    Dear Liban

    Thank you so much for taking the time to leave us such a fantastic review and for giving us a perfect 10 out of 10! We are thrilled to hear that you had a positive experience with us at Mercedes-Benz of West London. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    Providing excellent service and ensuring our customers are satisfied with their mobility equipment is our top priority. If there is anything more we can do for you or if you have any further feedback, please do not hesitate to reach out.

    We look forward to seeing you again in the future.

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Service
    Mercedes-Benz of West London
  • Rating 5.0
    Very nice man very smooth process
    Response from Sytner Mercedes-Benz of West London
    Dear Chase

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a smooth experience with us and that our team member was able to assist you effectively. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you in the future please don’t hesitate to reach out. We look forward to seeing you again at Mercedes-Benz of West London.

    Kind regards
    Angela Blacklaw
    Mercedes-Benz of West London
  • Rating 5.0
    Samuel was a great dealer who made us feel very comfortable at the show room. He was always available and answered all of our queries. Overall my experience with Mercedes has been great, and I will be coming back and recommending others.
    Response from Sytner Mercedes-Benz of West London
    Dear Chomokjan,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Samuel made your experience at our showroom comfortable and enjoyable. It's fantastic to know that all your queries were addressed and that you felt well taken care of during your visit.

    We are delighted that your experience with Mercedes has been so positive and that you plan to return and recommend us to others. Your satisfaction is our top priority, and your kind words are truly appreciated.

    We look forward to welcoming you back to Mercedes-Benz of West London in the future. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager

  • Rating 5.0
    Ali has been so helpful and professional from start to finish. He explained everything and answered any questions we had
    Response from Sytner Mercedes-Benz of West London
    Dear Stephanie

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Ali was able to assist you in such a helpful and professional manner. It's wonderful to know that he explained everything clearly and answered all your questions. Your feedback is greatly appreciated and will be shared with Ali and the team. We look forward to welcoming you again in the future.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Very good
    10/10
    Response from Sytner Mercedes-Benz of West London
    Hello Delmit,

    Thank you so much for taking the time to leave such a positive review for Mercedes-Benz of West London. We are thrilled to hear that you had a very good experience with us and that you rated us 10/10! Your feedback is incredibly valuable, and it motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out to us.

    Best regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 4.0
    Polite and courteous. Showed us the vehicle and shared in the excitement of a new vehicle.

    Response from Sytner Mercedes-Benz of West London
    Dear Tosin

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our team polite and courteous during your visit. It's wonderful to know that we could share in the excitement of your new vehicle. Your satisfaction is important to us and we appreciate your positive rating. If there is anything more we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back to Mercedes-Benz of West London in the future.

    Kind regards
    Angela Blacklaw
    Mercedes-Benz of West London Team
  • Rating 5.0
    Very helpful
    Response from Sytner Mercedes-Benz of West London
    Dear Olushorla,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful and that you had a positive experience with us at Mercedes-Benz of West London. Your positive feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you again next time.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Hes was very helpfull and polite
    Response from Sytner Mercedes-Benz of West London
    Dear Anwar,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and polite. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Mercedes-Benz of West London.

    Best regards,


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Customer service is top-notch, with comprehensive support, both professional and practical. I highly recommend this high standard to anyone! Alexander Bradbury-Hall deserves special recognition.
    Response from Sytner Mercedes-Benz of West London
    Dear Tomasz,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our customer service to be top-notch and that our support met your expectations in both professional and practical aspects. Your recommendation means a lot to us and serves as a great motivation for our team.

    We are especially pleased to hear that Alexander Bradbury-Hall made a positive impression on you. We will be sure to pass along your kind words to him, as recognition like this is invaluable.

    Thank you once again for your kind review and for choosing Mercedes-Benz of West London. We look forward to welcoming you again in the future.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    He was absolutely amazing 🤩 he never made me feel any different to anybody else collecting their Mercedes. He was professional polite informative in every step of the way. Samuel is amazing.
    Response from Sytner Mercedes-Benz of West London
    Dear Precious,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Mercedes-Benz of West London. It's fantastic to know that Samuel provided you with exceptional service and made you feel valued throughout your journey with us. Your kind words and perfect rating mean a lot to our team, and we will be sure to pass on your compliments to Samuel. We look forward to welcoming you back in the future and continuing to provide you with the best service possible.

    Kind regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    He was perfect
    Response from Sytner Mercedes-Benz of West London
    Dear Setareh,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a perfect experience with us at Mercedes-Benz of West London. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    I had such a great experience working with Ali when purchasing my car. From start to finish, he was incredibly helpful, patient, and professional. He took the time to answer all of my questions, explained everything clearly, and made the whole process smooth and stress-free. Ali went above and beyond to make sure I felt comfortable and confident with my decision. I truly appreciate his honesty and dedication—he really cares about his customers. If you’re looking to buy a car, I highly recommend working with Ali!
    Response from Sytner Mercedes-Benz of West London
    Dear Fadumo,

    Thank you so much for taking the time to share your wonderful experience with us at Mercedes-Benz of West London. We are thrilled to learn that Ali provided you with such exceptional service during your car purchase. It’s fantastic to know that he was able to make the process smooth and stress-free for you, and that his professionalism and dedication left such a positive impression.

    We take great pride in ensuring our customers feel comfortable and confident in their decisions, and it’s clear that Ali went above and beyond to achieve this. Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to Ali.

    If you have any further questions or need assistance in the future, please do not hesitate to reach out. Wishing you many miles of safe and happy motoring.

    Kind regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Amazing all round service
    Response from Sytner Mercedes-Benz of West London
    Dear Michael

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing all-round service experience with us at Mercedes-Benz of West London. Your feedback is incredibly valuable to us, and it’s always rewarding to know that our efforts in providing exceptional service are appreciated.

    If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back in the future.

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Services
    Mercedes-Benz of West London

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