Motability Scheme at Sytner Mercedes-Benz of West London

Motability Scheme at Sytner Mercedes-Benz of West London

4.7
Rating 4.7
(131 reviews)
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Great West Road
Brentford TW8 9AH
GB
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Phone Number
Call Sytner Mercedes-Benz of West London on 020 3993 9775
020 3993 9775
020 3993 9775
Website

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Email

Mercedes-benz.westlondon@sytner.co.uk

Reviews

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Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Kashif Riaz
  • Raj Virdee
  • Catalina Pascaru
  • Bella-May Linskey
  • Samuel Suarez Medina
  • Driton Sadiku
  • Marjan Yari
  • Vee Verma
  • Alexander Bradbury-Hall
  • Ali Asghar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Michael Parvess
  • Philip Maria
  • Aneesa Moghal
  • Tanvir Miah
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz of West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz of West London

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of West London can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of West London on 02039939775 to make an appointment with our Motability specialist.

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Reviews at Sytner Mercedes-Benz of West London

  • Rating 5.0
    Very helpful
    Response from Sytner Mercedes-Benz of West London
    Dear Olushorla,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful and that you had a positive experience with us at Mercedes-Benz of West London. Your positive feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you again next time.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Hes was very helpfull and polite
    Response from Sytner Mercedes-Benz of West London
    Dear Anwar,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and polite. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Mercedes-Benz of West London.

    Best regards,


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Customer service is top-notch, with comprehensive support, both professional and practical. I highly recommend this high standard to anyone! Alexander Bradbury-Hall deserves special recognition.
    Response from Sytner Mercedes-Benz of West London
    Dear Tomasz,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our customer service to be top-notch and that our support met your expectations in both professional and practical aspects. Your recommendation means a lot to us and serves as a great motivation for our team.

    We are especially pleased to hear that Alexander Bradbury-Hall made a positive impression on you. We will be sure to pass along your kind words to him, as recognition like this is invaluable.

    Thank you once again for your kind review and for choosing Mercedes-Benz of West London. We look forward to welcoming you again in the future.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    He was absolutely amazing 🤩 he never made me feel any different to anybody else collecting their Mercedes. He was professional polite informative in every step of the way. Samuel is amazing.
    Response from Sytner Mercedes-Benz of West London
    Dear Precious,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Mercedes-Benz of West London. It's fantastic to know that Samuel provided you with exceptional service and made you feel valued throughout your journey with us. Your kind words and perfect rating mean a lot to our team, and we will be sure to pass on your compliments to Samuel. We look forward to welcoming you back in the future and continuing to provide you with the best service possible.

    Kind regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    He was perfect
    Response from Sytner Mercedes-Benz of West London
    Dear Setareh,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a perfect experience with us at Mercedes-Benz of West London. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    I had such a great experience working with Ali when purchasing my car. From start to finish, he was incredibly helpful, patient, and professional. He took the time to answer all of my questions, explained everything clearly, and made the whole process smooth and stress-free. Ali went above and beyond to make sure I felt comfortable and confident with my decision. I truly appreciate his honesty and dedication—he really cares about his customers. If you’re looking to buy a car, I highly recommend working with Ali!
    Response from Sytner Mercedes-Benz of West London
    Dear Fadumo,

    Thank you so much for taking the time to share your wonderful experience with us at Mercedes-Benz of West London. We are thrilled to learn that Ali provided you with such exceptional service during your car purchase. It’s fantastic to know that he was able to make the process smooth and stress-free for you, and that his professionalism and dedication left such a positive impression.

    We take great pride in ensuring our customers feel comfortable and confident in their decisions, and it’s clear that Ali went above and beyond to achieve this. Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to Ali.

    If you have any further questions or need assistance in the future, please do not hesitate to reach out. Wishing you many miles of safe and happy motoring.

    Kind regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Amazing all round service
    Response from Sytner Mercedes-Benz of West London
    Dear Michael

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing all-round service experience with us at Mercedes-Benz of West London. Your feedback is incredibly valuable to us, and it’s always rewarding to know that our efforts in providing exceptional service are appreciated.

    If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back in the future.

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Services
    Mercedes-Benz of West London
  • Rating 5.0
    Samuel was very helpful and full of knowledge.
    Response from Sytner Mercedes-Benz of West London
    Hi Adam

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that Samuel was able to assist you with his helpfulness and extensive knowledge. Providing excellent service is our top priority, and it's wonderful to know that Samuel made a positive impact on your experience.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again in the future.

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Services
    Mercedes-Benz of West London
  • Rating 5.0
    He was verey good
    Response from Sytner Mercedes-Benz of West London
    Hello Setareh,

    Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of West London, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come.

    Kind regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Knowledgeable, swift service, understood needs, professional, calm, didn’t feel any pressure
    Response from Sytner Mercedes-Benz of West London
    Dear Michael R

    Thank you so much for taking the time to share your experience with us at Mercedes-Benz of West London. We are thrilled to hear that you found our service knowledgeable, swift, and professional. Our team strives to understand and meet the needs of our customers without any pressure, and it's wonderful to know that this was reflected in your visit.

    Your feedback is incredibly valuable to us, and your perfect rating is a great encouragement for our team to continue delivering exceptional service. If there is anything more we can do for you, please don't hesitate to reach out.

    We look forward to welcoming you back in the future.

    Kind regards,
    Ange Blacklaw
    Divisional Head of Customer Service
    Mercedes-Benz of West London
  • Rating 5.0
    Samuel was amazing. Very informative and accommodating and made the whole experience very enjoyable.
    Response from Sytner Mercedes-Benz of West London
    Hello Scott,

    Thank you so much for taking the time to share your experience with us! We're thrilled to learn that Samuel provided you with such an informative and accommodating service, making your visit so enjoyable. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Samuel and the team.

    We look forward to welcoming you back to Mercedes-Benz of West London in the future.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Amazing service was impeccable and standers are very high and definitely didn’t single out ppl with mobility
    Response from Sytner Mercedes-Benz of West London
    Dear Precious,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service impeccable and our standards high. At Mercedes-Benz of West London, we strive to ensure that every customer feels valued and receives the best possible experience. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations. We look forward to welcoming you back in the future!

    Best regards,


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    It was a great experience. Kash was very helpful and made the process easy and enjoyable. Would highly recommend him and Mercedes for anyone looking to shop for a new car. Thanks a lot Kash!
    Response from Sytner Mercedes-Benz of West London
    Dear Samah,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience at Mercedes-Benz of West London. It's fantastic to know that Kash was able to make the process easy and enjoyable for you. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Ali was a pleasure to work with, a quick and simple process however giving me the information that I required.
    Response from Sytner Mercedes-Benz of West London
    Dear Sadia,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Ali was able to assist you effectively and make the process quick and simple. Your feedback is incredibly valuable to us, and we are delighted to know that you received all the information you required. We look forward to welcoming you again in the future.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Easy to get an appointment
    I spoke to someone called Alex and he was very friendly and helpful,
    Response from Sytner Mercedes-Benz of West London
    Hello Christopher

    Thank you for submitting such a positive review. We are thrilled to hear that you found it easy to get an appointment and that Alex was able to assist you in a friendly and helpful manner. Your feedback is greatly appreciated and will be shared with the team.

    We look forward to welcoming you back to Mercedes-Benz of West London in the future, and if there is anything further we can assist you with in the meantime, please don't hesitate to let us know.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Catilina was so helpful throughout the whole process. Couldn't of gone smoother
    Response from Sytner Mercedes-Benz of West London
    Dear Tyler

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Catilina was able to assist you throughout the process and that everything went smoothly. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience with Mercedes-Benz of West London. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Service
  • Rating 5.0
    ALI was very professional and knowledgeable. He dealt with our enquiry very efficiently and with great compassion. it’s always a delight to deal with people at this showroom.
    Response from Sytner Mercedes-Benz of West London
    Dear Barbara K

    Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear about your positive experience with Ali at Mercedes-Benz of West London. It's fantastic to know that his professionalism, knowledge, and compassionate service made your visit delightful. We strive to provide the best service possible, and your kind words are truly appreciated. We look forward to welcoming you back to our showroom in the future.

    Best regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Was a great experience due to the motability dealer with mercedes, Ali
    Response from Sytner Mercedes-Benz of West London
    Dear Cali

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to read that you had a great experience here at Mercedes-Benz of West London and with Ali in particular. Your total satisfaction is our top priority, and it’s fantastic to know that Ali was able to provide you with the exceptional service you deserve.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Ali was a bright young man
    Polite and very knowledgeable gave clear precise information and simply put ‘ on the ball ‘ very impressed
    Response from Sytner Mercedes-Benz of West London
    Dear Luke

    Thank you so much for taking the time to share your positive experience with us at Mercedes-Benz of West London. We are thrilled to hear that Ali made such a great impression with his politeness and knowledge. It's wonderful to know that he provided you with clear and precise information, and we are delighted that you found his service impressive.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us.

    Best regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    I had the pleasure of being assisted by kashif, and I can confidently say his customer service was outstanding. From the moment we interacted, he was consistently warm, welcoming, and professional. Always smiling and reassuring, kashif made sure every question I had was answered clearly and patiently. His knowledge and dedication to helping customers stood out, and he made the entire experience smooth and stress-free. It’s rare to come across someone so genuinely committed to excellent service, and I truly appreciated the care and attention he provided. Highly recommended.
    Response from Sytner Mercedes-Benz of West London
    Dear Somayya

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Mercedes-Benz of West London. We are thrilled to hear that Kashif provided you with outstanding customer service and made your visit smooth and stress-free.

    It's always our goal to ensure our customers feel welcomed and well taken care of, and it’s fantastic to know that Kashif's warmth, professionalism, and dedication stood out during your visit. We will be sure to pass along your kind words to him, as it will surely brighten his day.

    Your recommendation means a lot to us, and we are grateful for your support. Should you need any further assistance or have any questions in the future, please do not hesitate to reach out.

    Thank you once again for your feedback and for choosing Mercedes-Benz of West London!

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager

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