Motability Scheme at Sytner Mercedes-Benz of West London

Motability Scheme at Sytner Mercedes-Benz of West London

4.4
Rating 4.4
(31 reviews)
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Great West Road
Brentford TW8 9AH
GB
Phone Number
Call Sytner Mercedes-Benz of West London on 020 3993 9775
Reviews
Visit dealer website

Service centre details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability service specialists:

  • Sean Jarrett
  • Martin Clark
We recommend calling and booking an appointment before visiting.

Accessibility features at Sytner Mercedes-Benz of West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Sytner Mercedes-Benz of West London

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of West London can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of West London on 02039939775 to make an appointment with our Motability specialist.

Reviews at Sytner Mercedes-Benz of West London

  • Rating 5.0
    Excellent
    Response from Sytner Mercedes-Benz of West London
    Hello Edita, Thank you for sharing your fabulous 5* review for the team here at Mercedes-Benz of West London, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Perfect
    Response from Sytner Mercedes-Benz of West London
    Hi Edita, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of West London, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Having my Service & MOT in the Brentford branch was a great experience staff are professional & I was greeted with the lovely Sean who was very informative & a great help. Thank you.
    Response from Sytner Mercedes-Benz of West London
    Dear Davinder, Thank you very much for your comments. We are so glad to hear of the fantastic level of service provided by Sean at our Mercedes-Benz of West London dealership, he will be ecstatic with the feedback, and we really appreciate you taking the time to provide us with such a positive review. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Mercedes have always provided an exemplary service from start to finish and made me feel like a valued customer every time.
    Response from Sytner Mercedes-Benz of West London
    Dear Shaun, I am delighted to learn that your recent visit was a pleasurable one, as we always endeavour to provide our customers with the best experience possible.
    Thank you for taking the time out to share your great feedback and for awarding us a fantastic 5* rating. Your comments are important to us and very much
    appreciated. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 1.0
    Very poor customer service
    Response from Sytner Mercedes-Benz of West London
    Dear Michael, Thank you for taking the time to submit a rating for Mercedes-Benz of West London. We are very sorry that your experience did not meet the level in which we expect. If you would like to submit any feedback regarding your experience with Mercedes-Benz of West London then please do so my emailing troytaylor@sytner.co.uk so the team can look into this further for you.
  • Rating 5.0
    Very nice kind sttaf
    Response from Sytner Mercedes-Benz of West London
    Dear Axhtar, Thank you for taking the time to provide us with this brilliant rating for our Mercedes-Benz of West London dealership. We look forward to welcoming you back in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Friendly people with amazing customer service.
    Response from Sytner Mercedes-Benz of West London
    Dear Masia, Thank you for taking the time to provide us with this brilliant rating for our Mercedes -Benz of West London dealership. We look forward to welcoming you back in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Aleksandar Ribnikov
    Response from Sytner Mercedes-Benz of West London
    Hello Aleksandar, Thank you for sharing your 5* rating for the team here at Mercedes-Benz of West London, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Am very satisfied with the service I received, everything was do promptly and the communication and customer service was excellent
    Response from Sytner Mercedes-Benz of West London
    Hello Dorcas, What a fabulous review you have kindly left for the team here at Mercedes-Benz of West London. I am extremely proud of both our dealership and our colleagues as they are all champions at delivering great customer service, which I am delighted to learn is echoed in your comments. We look forward to you visiting us again in the future. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 1.0
    No stars as my car been damaged
    Response from Sytner Mercedes-Benz of West London
    Dear Kellie, I am sorry to read of your experiences with Mercedes-Benz of West London and would like to take the time on behalf of the branch to personally apologise for the level of service that you have received. This is not the standard that we aim to deliver and I am saddened to hear that we have fallen short on this occasion. So that we may assist you further please send your contact details as well as your vehicles registration to rebeccacrewe@sytner.co.uk in order for us to liaise with the relevant management at the site and resolve this matter as soon as possible. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Good customer service.
    Response from Sytner Mercedes-Benz of West London
    Hello Shaun, Thank you for sharing such great feedback for the team here at Mercedes-Benz of West London. We pride ourselves on delivering outstanding customer service so to read your comments is very rewarding for us as a team. We look forward to welcoming you again next time! Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Great service and good quality customer care
    Response from Sytner Mercedes-Benz of West London
    Good afternoon Anne, Thank you for leaving an excellent 5* rating and review for Mercedes-Benz of West London, the team and I are really grateful and appreciate you taking the time to do so. If there is anything further we could help with, please don't hesitate to get in touch. Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Quick and friendly service.
    Response from Sytner Mercedes-Benz of West London
    Hello Giselle, Thank you for sharing your fantastic 5* rating and review the team here at Mercedes-Benz of Weston-super-Mare, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Very good customer service
    Response from Sytner Mercedes-Benz of West London
    Dear Hatim, Thank you for taking the time to leave such a positive review in relation to your recent experience with the team at Mercedes-Benz of West London. We are pleased to know that we have provided you with such an experience and that your needs as a customer were met. We shall look forward to welcoming you back to our dealership for all the many years to come and hope that we can continue to deliver nothing but the best. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service,
  • Rating 5.0
    Great customer service and support been really good no complaints everything is straight forward and smooth. Thanks Mercedes-Benz
    Response from Sytner Mercedes-Benz of West London
    Dear Joseph, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of West London. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Very organised, keep in touch . Nice clean car when I pick it up . Very happy Madeline c
    Response from Sytner Mercedes-Benz of West London
    Hello Madeline, We are delighted to hear that you had a great experience with us here at Mercedes-Benz of West London. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Very good
    Response from Sytner Mercedes-Benz of West London
    Hello Bassem, Thank you for taking the time to leave such a wonderful 5* rating and review for the team here at Mercedes-Benz of West London, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Great customer service, Ahmed was so nice
    Response from Sytner Mercedes-Benz of West London
    Hello Raja, Thank you for awarding Ahmed and the team here at Mercedes-Benz of West London a fabulous 5* rating, we genuinely appreciate you taking the time out to do so, and your great feedback has made Ahmed's day! Looking forward to welcoming you again next time. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Very good very fast
    Response from Sytner Mercedes-Benz of West London
    Hello Hind, Thank you for taking the time to leave a 5* rating for the team here at Mercedes-Benz of West London, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Great service as usual!
    Response from Sytner Mercedes-Benz of West London
    Dear Bibi, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of West London. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.

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