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Motability Scheme at Volvo Cars London West

4.1
Rating 4.1
(20 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00

Contact information

Address
115 Power Road
Chiswick
London W4 5PY
GB
Phone Number
Call Volvo Cars London West on 020 8834 5858
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Sahal Sabri
  • Kartik Joshi
  • Hanat Adbullahi
  • Poya Behpour Gouhari
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Christopher Wall
  • David Bailiss
  • Rafee Miah
  • Mohammed Ali
We recommend calling and booking an appointment before visiting.
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Accessibility features at Volvo Cars London West

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Volvo Cars London West

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Volvo Cars London West can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Volvo Cars London West on 02088345858 to make an appointment with our Motability specialist.

Reviews at Volvo Cars London West

  • Rating 1.0
    Couldn’t be bothered to answer the phone when I tried to call with a question after my service. I only tried 10 times
  • Rating 5.0
    Very helpful thank you
    Response from Volvo Cars London West
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure ******* receives the recognition he deserves. Many thanks *******
  • Rating 5.0
    Great service as always 👍🏼
    Response from Volvo Cars London West
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks ******
  • Rating 5.0
    Excellent service
    Response from Volvo Cars London West
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure ******* receives the recognition he deserves. Many thanks *******
  • Rating 5.0
    Polite staff, and the MOT was complete in enough time for a couple of coffees.
    Response from Volvo Cars London West
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure ******* receives the recognition he deserves. Many thanks *******
  • Rating 5.0
    Fantastic job, keep up the great work.
    Response from Volvo Cars London West
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure ******* receives the recognition he deserves. Many thanks *******
  • Rating 4.0
    Great other than the changing my appointment
    Response from Volvo Cars London West
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks ******
  • Rating 5.0
    Very helpful from booking, to collecting, to the service, to the info about it and the way they looked after my car, to excellent return back to me too. Thanks so much Volvo Chiswick, really great customer experience.
    Response from Volvo Cars London West
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure ******* receives the recognition he deserves. Many thanks *******
  • Rating 4.0
    Quick turn around, which was good, but said all tyres needed replacing when one was only 2 months old from Kwick Fit and car has very low usage. Huge amount of upselling at online check in.
    Response from Volvo Cars London West
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks ******
  • Rating 3.0
    Good customer service but it was a long wait
  • Rating 1.0
    The receptionists are under stress too much, I received call on Tuesday that my car is ready and today Wednesday when I asked to collect the car I've been told to take a seat for two minutes and I wait for more than an hour when the car becomes ready I asked for MOT &Service report they said we sent it to you via text message but I didn't received any, I must change the front tyre and need the report the receptionist young lady and unexperienced was talking angrily and with stress then I saw the manager coming towards me and I were expecting applgy for bad service but he instead of talking calm and polite he ordered me to seat I couldn't believe it. I never go to that garage again the manager should watch everything and sort out the programme and delays for service.
  • Rating 5.0
    Really lovely staff put me and my son at ease and happy to talk about what was happening with the car - over and out very quickly
    Response from Volvo Cars London West
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks ******
  • Rating 5.0
    Very helpful
    Response from Volvo Cars London West
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with **** and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks ******
  • Rating 5.0
    Brilliant all round
    Response from Volvo Cars London West
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure ******* receives the recognition he deserves. Many thanks *******
  • Rating 5.0
    Very helpful driver and team, thanks very much
    Response from Volvo Cars London West
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that **** receives the recognition he deserves and forward this to the management for you. Thank you *****
  • Rating 5.0
    Great customer service and good service over alll
    Response from Volvo Cars London West
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with **** and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks ******
  • Rating 1.0
    Not good customer service
  • Rating 5.0
    As soon as I entered the dealership they made me feel at home
    Response from Volvo Cars London West
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure ******* receives the recognition he deserves. Many thanks *******
  • Rating 5.0
    Excellent customer service,detailed action taken,speedy work.
    Response from Volvo Cars London West
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure ******* receives the recognition he deserves. Many thanks *******
  • Rating 5.0
    Service with a smile.
    Response from Volvo Cars London West
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure ******* receives the recognition he deserves. Many thanks *******

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