Motability Scheme at Volvo Cars London West
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
115 Power Road
Chiswick
London W4 5PY
GB
Phone Number
Call Volvo Cars London West on 020 8834 5858
020 8834 5858
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Salbi Mosa
- Sophie Edwards
- Claudio Dikizeko
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Mohammed Ali
- Shersha Ahmadzai
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Volvo Cars London West
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Volvo Cars London West
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Volvo Cars London West can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Volvo Cars London West on 02088345858 to make an appointment with our Motability specialist.
Reviews at Volvo Cars London West
- Rating 5.0Oct 20, 2025Excellent service by Roger extremely helpful and informative so patient and friendly very happy with my experience and with Volvo
- Rating 5.0Oct 16, 2025Sophie has been absolutely exceptional — friendly, professional, and genuinely helpful every step of the way. She made the entire Motability process smooth and stress-free, going above and beyond to ensure everything was perfectly handled. A true credit to her dealership — thank you, Sophie!Response from Volvo Cars London WestOct 17, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 5.0Oct 15, 2025⭐️⭐️⭐️⭐️⭐️
I recently visited Volvo and was looked after by Roger Gooding, who was absolutely exceptional. From the moment I arrived, Roger was professional, friendly, and genuinely helpful — nothing was too much trouble. He took the time to explain everything clearly, answered all my questions with patience, and made the whole experience smooth and enjoyable. It’s rare to come across someone who combines knowledge, honesty, and great customer service so well. I couldn’t recommend Roger and the Volvo team highly enough!Response from Volvo Cars London WestOct 17, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, - Rating 5.0Oct 14, 2025I visited Volvo yesterday to select a Motability vehicle, and I was very pleased with the service I received. The gentleman who assisted me was approachable, friendly, and professional. He took the time to go through all the options carefully, explained everything clearly, and was patient throughout the entire process. His support made the experience smooth and enjoyable. Thank you for the excellent customer service!Response from Volvo Cars London WestOct 17, 2025Dear Hussein A.,
Thank you so much for taking the time to share your positive experience with us at Volvo Cars London West. We are thrilled to hear that you were pleased with the service you received while selecting your Motability vehicle. Our team strives to provide approachable, friendly, and professional assistance, and it is wonderful to know that the gentleman who assisted you made your experience smooth and enjoyable.
Your kind words and perfect rating are greatly appreciated and will be shared with the team to encourage them to continue delivering excellent customer service. If you have any further questions or need additional assistance, please do not hesitate to reach out to us.
Thank you once again for choosing us for your Motability needs. We look forward to serving you in the future.
Warm regards,
[Your Name]
Volvo Cars London West - Rating 5.0Oct 7, 2025The most lovely dealership - everyone there was so helpful compared to other dealerships. They actually cared about your needs, listened and were outright amazing team!Response from Volvo Cars London WestOct 10, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 5.0Oct 3, 2025Was very patient with me and gave loads of information. Much appreciated.Response from Volvo Cars London WestOct 10, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 5.0Oct 2, 2025Great service, considerate excellent communication and knowledgable. Great experience overall.
Would recommend this dealership everytime!Response from Volvo Cars London WestOct 10, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, - Rating 5.0Sep 24, 2025I had a very good experience with Roger Gooding. He is very helpful and polite ready to help.Response from Volvo Cars London WestOct 10, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 5.0Sep 22, 2025Roger Gooding, he’s amazing man.Response from Volvo Cars London WestOct 10, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 5.0Sep 9, 2025Excellent handover Roger gave best handover everResponse from Volvo Cars London WestOct 10, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 5.0Sep 8, 2025Excellent service from Volvo. Roger Gooding was very thorough patient and took his time going through everything.Response from Volvo Cars London WestSep 22, 2025Hello Cynthia,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had an excellent experience with us at Volvo Cars London West. Roger Gooding is indeed a valued member of our team, and we're delighted to know that his thorough and patient approach made your visit a positive one.
Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your review and for choosing the Motability Scheme with us.
Best regards,
[Your Name]
Volvo Cars London West - Rating 5.0Sep 5, 2025⸻
I would like to express my sincere appreciation to Mr. Roger, the representative of Volvo, for his professional and seamless delivery of the vehicle in Chiswick, London. His courteous manner, in-depth knowledge, and attention to detail made the entire handover process exceptionally smooth and reassuring. Mr. Roger’s high level of commitment and professionalism truly reflects the quality and values of the Volvo brand
Amir AbadiResponse from Volvo Cars London WestSep 22, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, - Rating 5.0Aug 20, 2025Roger was amazing easy to deal with, very knowledgeable. Start to finish was easy will be recommendingResponse from Volvo Cars London WestSep 22, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 4.0Jul 21, 2025I recently collected my Motability car from Volvo Cars London West, and overall, it was a very positive experience. Patrick was friendly, professional, and made the handover process feel completely effortless. He took the time to walk me through the features of the car and ensured I felt confident before driving away.
I also had the pleasure of meeting Tom, the Branch Manager, who listened carefully to my concerns when I noticed that the vehicle delivered was black instead of the Vapour Grey I had originally expected. While the mix-up was a bit disappointing at first, Tom was very understanding and handled the situation with genuine care and professionalism. His approach really helped put me at ease, and in the end, I was happy with the overall look and feel of the car.
The dealership itself was welcoming and accessible, and despite the hiccup, I left feeling well looked after. I’d definitely recommend this branch for anyone using the Motability Scheme—especially with helpful staff like Patrick and Tom on hand.Response from Volvo Cars London WestAug 19, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, - Rating 4.0Jul 10, 2025courteous, knowledgeable, welcoming,Response from Volvo Cars London WestJul 11, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 5.0Jun 26, 2025Good customer service!!!Response from Volvo Cars London WestJul 11, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 5.0Jun 13, 2025Patrick was very friendly, efficient and done an excellent job from start to finish.Response from Volvo Cars London WestJul 11, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 4.0Jun 12, 2025Very nice and friendly atmosphereResponse from Volvo Cars London WestJul 11, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 5.0May 19, 2025Polite & friendly.Professional & best practiceResponse from Volvo Cars London WestJun 12, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 4.0May 14, 2025𝙏𝙝𝙚 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙬𝙖𝙨 𝙜𝙤𝙤𝙙 𝙖𝙣𝙙 𝙩𝙝𝙚 𝙨𝙩𝙖𝙛𝙛 𝙬𝙚𝙧𝙚 𝙛𝙧𝙞𝙚𝙣𝙙𝙡𝙮, 𝙥𝙧𝙤𝙛𝙚𝙨𝙨𝙞𝙤𝙣𝙖𝙡 𝙖𝙣𝙙 𝙝𝙚𝙡𝙥𝙛𝙪𝙡.Response from Volvo Cars London WestJun 12, 2025Hello ****** and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,