Motability Scheme at Renault Retail Group Renault Brentford

4.8
Rating 4.8
(178 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Unit 1 West Cross Industrial Park
Brentford TW8 9DE
GB
Phone Number
Call Renault Retail Group Renault Brentford on 020 3199 0280
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Aqeel Khan
  • Adrian Marin
  • Kartik Joshi
  • David Keen
  • Mohamed Beghoul
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Simon Clarke
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Brentford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Brentford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Brentford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Brentford on 02031990280 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Brentford

  • Rating 5.0
    When I went to pick up my car the whole process was made easy by Madi who was polite and professional throughout the whole experience. The customer service was amazing I felt confident in the staff members ability to help me with the purchase of my new car. Madi explained everything clearly and showed me how to use the different features in the car. The car was immaculate when I picked it up. I had a very positive experience at Renault and would recommend them for their outstanding customer service. Thank you for all your help we truly appreciated it.
    Response from Renault Retail Group Renault Brentford
    Hello Sobia, thank you for your fantastic feedback. We’re pleased to hear Madi made your car pickup smooth and enjoyable, and that you felt well supported throughout the process. We really appreciate your recommendation and hope you enjoy your new car! If there's anything else we can do to help, please don't hesitate to get in touch. Best Wishes, Adam
  • Rating 5.0
    Excellent service
    Response from Renault Retail Group Renault Brentford
    Hello Sobia, thank you for your feedback! We're delighted you received excellent service from the team at our London West dealership. Best Wishes, Adam
  • Rating 3.0
    It was ok they had a power cut so things didn't go according to plan but it worked out eventually.
    Response from Renault Retail Group Renault Brentford
    Thank you for your understanding! We're sorry about the power cut but glad everything worked out in the end. We appreciate your patience. Best Wishes, Adam
  • Rating 5.0
    My experience was very positive. The delivery was on time, the staff were polite and helpful, and the whole process was smooth and professional.
    Response from Renault Retail Group Renault Brentford
    Thank you for your positive feedback! We’re delighted your delivery was on time and that our team provided polite, helpful, and professional service throughout. Best Wishes, Adam.
  • Rating 5.0
    Made everything easy and smooth. Would recommend!
    Response from Renault Retail Group Renault Brentford
    Thank you for the great recommendation! We're glad everything was easy and smooth for you. Best Wishes, Adam.
  • Rating 5.0
    very good
    Response from Renault Retail Group Renault Brentford
    Thank you for the kind words! We're thrilled you received five-star service at our London West dealership. Best Wishes, Adam.
  • Rating 5.0
    The gentleman was very helpful and do made sure I knew all the features of the car
    Response from Renault Retail Group Renault Brentford
    Thank you for your kind feedback! We're glad our team member took the time to walk you through all the features and ensure you felt confident. Best Wishes, Adam.
  • Rating 5.0
    Very satisfied
    Response from Renault Retail Group Renault Brentford
    That’s wonderful to hear—thank you for sharing! It’s always great knowing everything went just right. Best wishes, Adam.
  • Rating 5.0
    Job done perfectly and most of all he smiled all the time and that was amazing.
    Response from Renault Retail Group Renault Brentford
    Thank you for your five-star feedback! We're so glad to hear the job was done perfectly and with a smile – it makes all the difference. Best Wishes, Adam.
  • Rating 5.0
    All went well, with professional attitude.
    Response from Renault Retail Group Renault Brentford
    Thank you for your feedback! We’re glad everything went well and that you received professional service. We appreciate your support! Best Wishes, Adam.
  • Rating 5.0
    Everything was excellent and extremely fast and friendly.
    Response from Renault Retail Group Renault Brentford
    Thank you for the lovely feedback. We're so pleased to hear everything went smoothly and you found the service friendly and efficient. Best wishes, Adam.
  • Rating 5.0
    The experience was of utmost brilliance overall and extremely fast and friendly.
    Response from Renault Retail Group Renault Brentford
    Thank you so much for your five-star feedback. We're thrilled to hear that you had a brilliant experience and that everything went smoothly and efficiently. If you need anything else, don’t hesitate to reach out. Best wishes, Adam.
  • Rating 5.0
    The people was very they did what needed to be done
    I am happy with the service I got
    Response from Renault Retail Group Renault Brentford
    Thank you for your feedback. We're pleased to hear that you were happy with the service you received. It's always great to know that our team met your expectations. Best wishes, Adam.
  • Rating 5.0
    I am extremely satisfied with the service at Renault Retail Group Renault Brentford. The whole process was well-organized, and the team was very responsive. A huge thank you to Deepak Gharu, who helped us finalize the deal at the very last moment – if we had waited another day, the price could have changed. He was professional, patient, and provided us with all the necessary information to make the right decision. Now we are waiting for the car to be delivered and hope everything goes as quickly as possible. Excellent service – highly recommend!
    Response from Renault Retail Group Renault Brentford
    Thank you for sharing your fantastic experience. We're thrilled to hear that Deepak was able to assist you efficiently and provide such great service. We hope the car arrives as quickly as expected and that you continue to enjoy your new purchase! Best Wishes, Adam.
  • Rating 5.0
    Friendly,efficient service for all the customers.
    Response from Renault Retail Group Renault Brentford
    Thank you for your positive feedback. We're thrilled to hear that you received friendly and efficient service. Best Wishes, Adam.
  • Rating 5.0
    Availability, driving test we'll organised, welcoming.
    Response from Renault Retail Group Renault Brentford
    Thank you for your feedback. We're thrilled to hear that you had a positive experience with our team. We're always here to help and ensure everything runs smoothly. Best Wishes, Adam.
  • Rating 5.0
    Good service and timely , very polite team and professional
    Response from Renault Retail Group Renault Brentford
    Thank you for your feedback. We're glad to hear that you had a positive experience with our team. We always strive to provide professional and timely service. Best wishes, Adam.
  • Rating 5.0
    Very helpful very pleasant always have been all the years I've had my mobility car with them
    Response from Renault Retail Group Renault Brentford
    Thank you for your kind feedback. We're so glad to hear that you've had a positive experience with us over the years. We're committed to providing helpful and pleasant service, and it's wonderful to know that we've been able to meet your expectations. If you ever need anything, don’t hesitate to reach out. Best wishes, Adam.
  • Rating 5.0
    Mr. Deepak Gharu, the representative from Renault Group in Brentford, provided me with outstanding assistance. He was not only professional and knowledgeable but also remarkably understanding and courteous. He ensured that the entire experience was seamless and smooth, handling the handover with exceptional skill. His commitment to his work and genuine concern for my situation were clear throughout our interaction. I sincerely appreciate his efforts and commend him for his exemplary service.
    Response from Renault Retail Group Renault Brentford
    Thank you for your wonderful feedback. We're thrilled to hear that Deepak provided you with such outstanding service. It's great to know he made your experience smooth and seamless. We appreciate your kind words and will be sure to pass them along to him. Best wishes, Adam.
  • Rating 5.0
    Put my car in the night before. The service man rang and said it was done. They also arranged for it to be cleaned. Great service
    Response from Renault Retail Group Renault Brentford
    Thank you for your feedback. We're so glad to hear you had a great experience with the service. It’s always our goal to ensure everything is taken care of smoothly, from the service to the cleaning. We appreciate your kind words! Best wishes, Adam.

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