Motability Scheme at Renault Retail Group Dacia Brentford

4.9
Rating 4.9
(39 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Unit 1 West Cross Industrial Park
Brentford TW8 9DE
GB
Phone Number
Call Renault Retail Group Dacia Brentford on 020 3199 0723
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Aqeel Khan
  • Deepak Gharu
  • Kartik Joshi
  • David Keen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Simon Clarke
  • Hashim Imtiaz
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Dacia Brentford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Dacia Brentford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Dacia Brentford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Dacia Brentford on 02031990723 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Dacia Brentford

  • Rating 5.0
    The salesman was incredibly helpful, friendly and knowledgeable
    Response from Renault Retail Group Dacia Brentford
    Thank you for your feedback. We're delighted to hear that our colleague at London West was helpful, friendly, and knowledgeable. Best Wishes, Adam
  • Rating 4.0
    The experience was really good. But I was a bit let down. The car I originally saw had tables in the back. I was not told it's not part of the package. That was a selling point for me as I have children. Overall otherwise I was very happy. From sale to pick up
    Response from Renault Retail Group Dacia Brentford
    Thank you for your feedback! We're glad you had a good experience overall, but we're sorry to hear about the misunderstanding regarding the tables. We appreciate your honesty and will take this on board to improve our communication. Best wishes, Adam.
  • Rating 5.0
    Mohammed was amazing. He made the handover easy and simple, with no stress. I’m in love with my new car. Thank you
    Response from Renault Retail Group Dacia Brentford
    Thank you for your feedback. We're thrilled to hear that Mohammed made your handover experience smooth and stress-free. Enjoy your new car, and we appreciate your kind words! Best wishes, Adam.
  • Rating 5.0
    Great service
    Response from Renault Retail Group Dacia Brentford
    Thank you for your kind words! We're thrilled to hear you had a great experience. Best wishes, Adam.
  • Rating 5.0
    Straight forward and easy hand over. Very happy customer
    Response from Renault Retail Group Dacia Brentford
    Thank you for sharing your positive experience. We're thrilled to hear the handover went smoothly and that you're a happy customer. If there's anything else we can assist with, don’t hesitate to let us know. Best wishes, Adam.
  • Rating 5.0
    Very professional and rapid.
    Response from Renault Retail Group Dacia Brentford
    Thank you for your feedback! We’re delighted to hear you found the service professional and rapid. If there’s anything else we can assist with, don’t hesitate to reach out. Best wishes, Adam
  • Rating 5.0
    Excellent, even tailored a short personalised video,very professional and friendly would absolutely recommend, thankyou 😀
    Response from Renault Retail Group Dacia Brentford
    Thank you for your wonderful review! We're so glad to hear that you had an excellent experience and that the personalised video added to the professionalism and friendliness of the service. Your recommendation is appreciated, and we truly appreciate your kind words. Thank you again, and we look forward to assisting you in the future! Best Wishes, Adam.
  • Rating 5.0
    The gentlemen that I was with at the dealership was very helpful explain everything clearly and was very polite and patient with me
    Response from Renault Retail Group Dacia Brentford
    Thank you for your kind feedback! We're delighted to hear that our team was helpful, clear, polite, and patient throughout your experience. We truly appreciate your comments and look forward to seeing you again in the future. Best Wishes, Adam.
  • Rating 5.0
    Very good
    Response from Renault Retail Group Dacia Brentford
    Thank you for your feedback! We're glad to hear you had a great experience. If you need any further assistance, feel free to reach out. Best Wishes, Adam.
  • Rating 5.0
    My experience was Nice and Good .
    Response from Renault Retail Group Dacia Brentford
    Thank you for your feedback. We're happy to hear that you had a nice and good experience. We appreciate your support and look forward to seeing you again in the future. Best Wishes, Adam.
  • Rating 5.0
    5
    Response from Renault Retail Group Dacia Brentford
    Thank you for the five stars! We’re thrilled to hear you had a great experience. Best Wishes, Adam.
  • Rating 5.0
    Excellent service Mr M aq
    Response from Renault Retail Group Dacia Brentford
    Thank you for your feedback! We’re thrilled to hear you had excellent service. Best Wishes, Adam.
  • Rating 5.0
    It was great. Such a simple process, received all the support and necessary help that I needed, collecting the car, the people were all helpful. Thank you 🙏🏽 Motabillity!
    Mohammed was great help
    Response from Renault Retail Group Dacia Brentford
    Thank you for your kind feedback! We're so glad to hear that the process was simple and that you received all the support you needed. It's wonderful to know the team was helpful throughout. Best Wishes, Adam.
  • Rating 5.0
    Great
    Response from Renault Retail Group Dacia Brentford
    Hello Danielle, thank you! We're glad to hear you had a great experience. If you need anything else, feel free to reach out. Best wishes, Adam.
  • Rating 5.0
    Very organised and very polite and knowledgeable
    Response from Renault Retail Group Dacia Brentford
    Hello Eldsougi, thank you for your kind feedback. We're delighted to hear that you found our team to be organised, polite, and knowledgeable. Providing exceptional service is our goal, and we look forward to seeing you again! Best Wishes, Adam
  • Rating 5.0
    I had a great experience with the whole process, especially with the salesperson, Muhammad Aqeel at retailer. He was very professional and helpful in processing our order for the Dacia Jogger. Everything went well, from placing the order to delivery. Muhammad dealt with me professionally and was very friendly. He explained everything very clearly at each step. We were kept updated throughout the waiting period before delivery. I can't find any faults. Muhammad is a real asset to the company. You are a star! Looking forward to dealing with you again.
    Response from Renault Retail Group Dacia Brentford
    Hello Prakash, thank you so much for your fantastic review. We're thrilled to hear that Muhammad provided you with such a professional and friendly experience during your order process for the Dacia Jogger. It's wonderful to know that he kept you informed and made everything go smoothly from start to finish. We truly appreciate your kind words and look forward to assisting you again in the future! Best Wishes, Adam
  • Rating 5.0
    Completely excellent and very professional. Talked us through everything we needed to know, very polite. A1 dealership
    Response from Renault Retail Group Dacia Brentford
    Hello William, thank you for your excellent feedback. We’re delighted to hear that you found our service at London West both professional and thorough. We look forward to seeing you again! Kind regards, Adam.
  • Rating 5.0
    Excellent service
    Response from Renault Retail Group Dacia Brentford
    Hello Ayman, thank you for your feedback. We’re thrilled to hear that you received excellent service at our London West dealership. If you need any further assistance, we’re here to help. Kind regards, Adam.
  • Rating 5.0
    Amazing guy David really went up and above for us. Was great help and informative 5* all the way thank you so much David
    Response from Renault Retail Group Dacia Brentford
    Hello Jacqueline, thank you for your feedback! We're thrilled to hear that David at our London West dealership provided such amazing service and went above and beyond to assist you. We'll make sure to pass along your kind words to him. If there's anything else we can do for you, please don't hesitate to let us know. Kind regards, Adam.
  • Rating 5.0
    David super helpful showed us how to operate and use it all the gadgets of the car, car was slightly delayed on transportation side but David was super apologetic and even made sure the car was filled up with petrol for collection. He went above and beyond 10/10
    Response from Renault Retail Group Dacia Brentford
    Hello Samantha, thank you for sharing your experience! We're delighted to hear that David provided such excellent service, going above and beyond to ensure you were familiar with the car's features and addressing any delays with care and thoughtfulness. We'll be sure to pass along your kind words to him. Enjoy your new car, and if there's anything else you need, don't hesitate to reach out! Kind regards, Adam.

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