Motability Scheme at Renault Retail Group Dacia Brentford

4.9
Rating 4.9
(26 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Unit 1 West Cross Industrial Park
Brentford TW8 9DE
GB
Phone Number
Call Renault Retail Group Dacia Brentford on 020 3199 0723
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Aqeel Khan
  • Deepak Gharu
  • Mohammed Uddin
  • Fahad Mahmood
  • Kartik Joshi
  • David Keen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Simon Clarke
  • Hashim Imtiaz
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Dacia Brentford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Dacia Brentford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Dacia Brentford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Dacia Brentford on 02031990723 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Dacia Brentford

  • Rating 5.0
    Great
    Response from Renault Retail Group Dacia Brentford
    Hello Danielle, thank you! We're glad to hear you had a great experience. If you need anything else, feel free to reach out. Best wishes, Adam.
  • Rating 5.0
    Very organised and very polite and knowledgeable
    Response from Renault Retail Group Dacia Brentford
    Hello Eldsougi, thank you for your kind feedback. We're delighted to hear that you found our team to be organised, polite, and knowledgeable. Providing exceptional service is our goal, and we look forward to seeing you again! Best Wishes, Adam
  • Rating 5.0
    I had a great experience with the whole process, especially with the salesperson, Muhammad Aqeel at retailer. He was very professional and helpful in processing our order for the Dacia Jogger. Everything went well, from placing the order to delivery. Muhammad dealt with me professionally and was very friendly. He explained everything very clearly at each step. We were kept updated throughout the waiting period before delivery. I can't find any faults. Muhammad is a real asset to the company. You are a star! Looking forward to dealing with you again.
    Response from Renault Retail Group Dacia Brentford
    Hello Prakash, thank you so much for your fantastic review. We're thrilled to hear that Muhammad provided you with such a professional and friendly experience during your order process for the Dacia Jogger. It's wonderful to know that he kept you informed and made everything go smoothly from start to finish. We truly appreciate your kind words and look forward to assisting you again in the future! Best Wishes, Adam
  • Rating 5.0
    Completely excellent and very professional. Talked us through everything we needed to know, very polite. A1 dealership
    Response from Renault Retail Group Dacia Brentford
    Hello William, thank you for your excellent feedback. We’re delighted to hear that you found our service at London West both professional and thorough. We look forward to seeing you again! Kind regards, Adam.
  • Rating 5.0
    Excellent service
    Response from Renault Retail Group Dacia Brentford
    Hello Ayman, thank you for your feedback. We’re thrilled to hear that you received excellent service at our London West dealership. If you need any further assistance, we’re here to help. Kind regards, Adam.
  • Rating 5.0
    Amazing guy David really went up and above for us. Was great help and informative 5* all the way thank you so much David
    Response from Renault Retail Group Dacia Brentford
    Hello Jacqueline, thank you for your feedback! We're thrilled to hear that David at our London West dealership provided such amazing service and went above and beyond to assist you. We'll make sure to pass along your kind words to him. If there's anything else we can do for you, please don't hesitate to let us know. Kind regards, Adam.
  • Rating 5.0
    David super helpful showed us how to operate and use it all the gadgets of the car, car was slightly delayed on transportation side but David was super apologetic and even made sure the car was filled up with petrol for collection. He went above and beyond 10/10
    Response from Renault Retail Group Dacia Brentford
    Hello Samantha, thank you for sharing your experience! We're delighted to hear that David provided such excellent service, going above and beyond to ensure you were familiar with the car's features and addressing any delays with care and thoughtfulness. We'll be sure to pass along your kind words to him. Enjoy your new car, and if there's anything else you need, don't hesitate to reach out! Kind regards, Adam.
  • Rating 5.0
    I have placed an order and so far good experience at the dealer. I will see how it goes till the delivery of my car.
    Response from Renault Retail Group Dacia Brentford
    Hello Prakash, that's great to hear that you've had a good experience at our London West dealership so far! We're sure the process will continue to go smoothly for you until the delivery of your car. If you have any questions or need assistance along the way, feel free to reach out. We're here to help! Kind regards, Adam.
  • Rating 5.0
    Everything is was good thanks so much
    Response from Renault Retail Group Dacia Brentford
    Hello Angi, you're very welcome! If you have any more questions or need assistance in the future, don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    I got a very good experience customers services good
    Response from Renault Retail Group Dacia Brentford
    Hi Rustum, we're glad to hear that you had a very good experience with our team at Staples Corner! Providing excellent service is our priority, and we appreciate your feedback. If you have any further comments or need assistance in the future, please feel free to reach out. We're here to help! Kind regards, Adam.
  • Rating 5.0
    Thank you so much for your help im more than happy with my new car and mohameds professionalism throughout my experience. He showed me all aspect of the car, even connected my phone to the car I wish all people were this professional Thanks again Janet
    Response from Renault Retail Group Dacia Brentford
    Hi Janet, you're very welcome! We're delighted to hear that you're more than happy with your new car and that Mohamed's professionalism made your experience enjoyable. If you ever have more questions or if there's anything else we can assist you with, please feel free to reach out. Enjoy your new car! Kind regards, Adam.
  • Rating 5.0
    Very good services and good friendly with us.

    Best wishes for MR Aakeel who helped us too much


    Thanks
    Response from Renault Retail Group Dacia Brentford
    Hi Ahmad, we're glad to hear that you received very good service and that Aakeel at our Staples Corner dealership was helpful and friendly. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Aakeel is very nice man and good friendly with us. He helped us too much. I am grateful to him.

    So overall is Very good services and good dealership.

    Many thanks for him and for them
    Response from Renault Retail Group Dacia Brentford
    Hi Ahmad, we're delighted to hear that Aakeel provided you with excellent and friendly service at our Staples Corner dealership, and that you are grateful for his assistance. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Friendly helpful and efficient service, Thanks
    Response from Renault Retail Group Dacia Brentford
    Hi Mathew, you're welcome! We're glad to hear that you experienced friendly, helpful, and efficient service at our Staples Corner dealership. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Very good
    Response from Renault Retail Group Dacia Brentford
    Hello Mohamed, we're glad to hear that you had a very good experience at our Staples Corner dealership. If you have any specific feedback or if there's anything else we can assist you with, please feel free to let us know. We're here to help! Kind regards, Adam.
  • Rating 5.0
    Great
    Response from Renault Retail Group Dacia Brentford
    Hello Hasenat, thank you for taking the time to rate our Staples Corner dealership five-stars, and the kind comment on the great service you received from the team! Many thanks, Adam.
  • Rating 5.0
    From the moment I enquired about the vehicle to the going into the dealership and collecting the car was the smoothest, easiest process. No long forms, all the information was easy to understand and the customer service was 5* from Liam.
    Response from Renault Retail Group Dacia Brentford
    Hi Chloe, we're delighted to hear that your experience at our Staples Corner dealership, from the initial inquiry to collecting the car, was smooth and easy. Excellent customer service from Liam and clear information contribute significantly to a positive car-buying experience. If there's anything else we can assist you with or if you have more feedback to share, please feel free to let us know. Thank you for choosing us, and enjoy your new car! Kind regards, Adam.
  • Rating 5.0
    Everything is good
    Response from Renault Retail Group Dacia Brentford
    Hello Angi, we're glad to hear that everything was good during your experience with our Staples Corner dealership! If you have any specific feedback or if there's anything else we can assist you with, feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Really helpful, thank you to Muhammad Khan and the reception team!
    Response from Renault Retail Group Dacia Brentford
    Hello Abdul, you're welcome! We're delighted to hear that Muhammad at Staples Corner and our reception team were really helpful. If you ever need further assistance or have more questions in the future, don't hesitate to reach out. We're here to help. Kind regards, Adam.
  • Rating 5.0
    5
    Response from Renault Retail Group Dacia Brentford
    Hello Sahraruon, thank you for taking the time to rate our Staples Corner dealership five-stars, we love to see them! Kind regards, Adam.

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