Motability Scheme at Stephen James BMW Bromley
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
4 Bickley Road
Bromley BR1 2NE
GB
Phone Number
Call Stephen James BMW Bromley on 020 8295 8500
020 8295 8500
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Rahaab Sharif
- Helen Brooker
- Iyata Santos
- George Ansah
- Thomas Shepherd-Healey
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 14:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Andrew Fergus
- Sophie Capps
- Reece Kersey
- Sudiya Kamara
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stephen James BMW Bromley
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Stephen James BMW Bromley
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stephen James BMW Bromley can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stephen James BMW Bromley on 02082958500 to make an appointment with our Motability specialist.
Reviews at Stephen James BMW Bromley
- Rating 5.0Jun 3, 2025MOT & service carried out without any problems. Kept updated by phone, when to collect.
- Rating 5.0May 15, 2025Young gentleman called George excellent customer services even give me a free bottle water bottle and umbrella because my car was a bit late grateful for him
- Rating 5.0May 15, 2025Excellent service,polite customer service punctual and helpfulResponse from Stephen James BMW BromleyMay 15, 2025Thank you so much for taking the time to leave us such a wonderful review. Your feedback is incredibly important to us, and it motivates us to continue delivering the best possible service to all our customers. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Stephen James BMW Bromley in the future.
Best regards,
The Motability Scheme Team at Stephen James BMW Bromley - Rating 5.0May 2, 2025Excellent service.Response from Stephen James BMW BromleyMay 6, 2025
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Stephen James BMW Bromley. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Stephen James BMW Bromley - Rating 5.0Mar 22, 2025All goodResponse from Stephen James BMW BromleyMar 24, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 17, 2025The receptionist greeted me with a smile & took my details . The receptionist escorted me to
Jason who was also very polite & helpfulResponse from Stephen James BMW BromleyMar 17, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Mar 4, 2025Very professional. I waited while my car was serviced. People there are friendly and helpful. Tea and coffee,as much as you wanted. Would recommend Stephen James BMW.Response from Stephen James BMW BromleyMar 5, 2025Thank you for taking the time to leave us a review about your visit and we look forward to welcoming you back soon. Kind regards
- Rating 5.0Mar 3, 2025Very pleasant and welcoming and made me feel happy that I’ve picked Bmw.
One thing I would say, I’m not too sure if they change the Wiper blades There is a rattle sound in the left at the rear of the car. But apart from that, all is good.
I had to get an Uber home and back because I wasn’t able to Source a cover vehicle in time.Response from Stephen James BMW BromleyMar 3, 2025Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. If you have any queries or further questions on your new BMW, please do not hesitate to reach out to our customer care team 020 8295 8500. Kind regards - Rating 5.0Feb 25, 2025Apologies for my late review, it's just I have dyslexia, My experience at Stephen James in Bromley was fantastic, George who dealt with me from start to finish is very professional, kind caring & understanding, along with my health conditions I also suffer bad social anxiety & George was very understanding & made me feel at ease in his manner as he is a very polite respectable individual who is very customer focused who goes above & beyond for his customers & gives them time, he was very relaxed & allowed me to take my time with everything, as long as I needed. This was very good as not at any point did I ever feel rushed. George was only to happy to answer any queries or questions, which I did have a few & he was happy to explained them to me, even his after sales customer service is fantastic as I did call him and speak to him & again he said any time, anything else do not hesitate to call us.george also explained everything he could fully, I feel George made the process feel alot easier it's by far the best customer experience I have ever had in my entire life thanks to George. I am very satisfied with Stephen James in Bromley.Response from Stephen James BMW BromleyFeb 25, 2025Thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the Bromley centre so that the team receive the recognition that they deserve. We look forward to welcoming you back soon! Kind regards.
- Rating 5.0Feb 18, 2025Jason was an excellent helpResponse from Stephen James BMW BromleyFeb 18, 2025Thank you for the great review and the feedback on Jason, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 13, 2025GreatResponse from Stephen James BMW BromleyFeb 13, 2025Thank you for your great review - we're glad to have been of service and look forward to welcoming you back soon.
- Rating 5.0Jan 16, 2025Extremely helpful and very friendly explained everything clearly and very informative seemed happy to help
- Rating 5.0Jan 7, 2025Yes great .Response from Stephen James BMW BromleyJan 7, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 13, 2024Thanks for everything guys you guys are god for us I am very appreciate for your whole team glad to be in this country best best bestResponse from Stephen James BMW BromleyDec 13, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 18, 2024It was excellent customer serviceResponse from Stephen James BMW BromleyNov 18, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 1, 2024Very helpful,and friendly. Explained everything. And made us very comfortable.Response from Stephen James BMW BromleyNov 6, 2024Thank you for your kind words - we're glad to have been of service and look forward to welcoming you back in the future. Kind regards.
- Rating 5.0Oct 22, 2024It was a pleasant experience. We had a new person named George who took care of us. He walked us through everything and checked in with his manager to ensure we had everything we needed. I will always go back to this particular dealership purely because of the customer service and attention to detailResponse from Stephen James BMW BromleyNov 6, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 15, 2024Really helpful and friendly team.
Was helped by Tom and the young blonde guy for handover.Response from Stephen James BMW BromleyJan 22, 2025Thank you so much for your kind words! We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review, its much appreciated. - Rating 5.0Sep 30, 2024Very good
- Rating 5.0Sep 9, 2024Once car was available to collect it was a smooth process
Best regards,
Stephen James BMW Bromley Team