Motability Scheme at Hedin BMW Enfield

Motability Scheme at Hedin BMW Enfield

4.8
Rating 4.8
(382 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today
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Contact information

Address
1 Martinbridge Industrial Estates
Lincoln Road
Enfield EN1 1SP
GB
Get directions
Phone Number
Call Hedin BMW Enfield on 020 8443 8443
020 8443 8443
020 8443 8443
Website

Visit dealer website

Email

shelley.rowsell@stephenjames.co.uk

Feedback

Leave dealer feedback

Reviews

Find or leave a review on Google

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Showroom details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Vince Sorce
  • Atif Riaz
  • Dave Shivshankar
  • George Georgiou
  • Spencer Grimes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Lauren Seymour
  • John Cotrim
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hedin BMW Enfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hedin BMW Enfield

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease.

Hedin BMW Enfield can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Hedin BMW Enfield on 02084438443 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Hedin BMW Enfield

  • Rating 5.0
    Exceptional customer service, great experience.
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to share your wonderful feedback with us!
    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Hedin BMW Enfield Team
  • Rating 5.0
    Excellent service and advicer
    Response from Hedin BMW Enfield

    Thank you so much for taking the time to leave us such a wonderful review! Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Hedin BMW Enfield Team
  • Rating 5.0
    Very helpful thanks to Mehmet
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to leave us a wonderful review! Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again at Hedin BMW Enfield.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Spencer Grimes was patient, knowledgeable and attentive. Really good customer care/service
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to share your positive experience with us at Hedin BMW Enfield. If there is anything else we can assist you with, please do not hesitate to reach out.

    Best regards,

    Hedin BMW Enfield Team
  • Rating 5.0
    Vince was very helpful throughout the whole process
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to leave us such a wonderful review. Your positive feedback is greatly appreciated and will be shared with Vince and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Hedin BMW Enfield Team
  • Rating 5.0
    I had a great first-time experience with the Motability Scheme at Hedin BMW Enfield. From start to finish, the service was professional, smooth, and reassuring.

    Vince was extremely accommodating and knowledgeable. He took the time to make sure I was completely confident in my choice of car, explained everything clearly, and never made me feel rushed or pressured. He kept me updated throughout the entire process, which made the experience stress-free and enjoyable.

    I genuinely felt listened to and supported, and I would highly recommend Vince and the team to anyone using the Motability Scheme, especially if it’s your first time. Excellent service all round.
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to share your wonderful experience with the Motability Scheme at Hedin BMW Enfield.

    We are delighted that you felt listened to and supported, and your recommendation means a lot to us. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Thank you once again for your feedback and for choosing us.

    Best regards,

    Hedin BMW Enfield Team
  • Rating 5.0
    Amazing service. Very helpful and polite. Serving very efficient too .
    Response from Hedin BMW Enfield


    Thank you so much for taking the time to leave us such a wonderful review! Your feedback is incredibly valuable to us and we look forward to serving you again at Hedin BMW Enfield.

    Best regards,
    The Motability Scheme Team at Hedin BMW Enfield
  • Rating 5.0
    Atif was the most helpful, awesome individual, he’s extremely polite and patient made the process feel so smooth and easy. Any issues that arose, he dealt with them with so much grace. Due to this our experience at enfield bmw has been superb.
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to share your wonderful feedback about your experience at Hedin BMW Enfield, we look forward to welcoming you back in the future.

    Best regards,

    The Hedin BMW Enfield Team
  • Rating 5.0
    Great. Spencer was a joy to work with. He made this experience seamless and clear all throughout. He was always on hand to answer questions. We can not recommend him highly enough. We will reach out to Spencer for our next vehicle.
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear that your experience with Spencer was seamless and enjoyable. It's fantastic to know that he was able to assist you effectively and answer all your questions.

    We look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to let us know.

    Best regards,

    The Motability Scheme Team at Hedin BMW Enfield
  • Rating 5.0
    Vince was a star
    Made the whole experience plane sailing.
    Amazing customer service. Pleasure
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Vince made your experience with us so enjoyable and seamless. Providing amazing customer service is something we strive for, and it's always rewarding to know when we've succeeded. Your kind words are greatly appreciated, and we look forward to welcoming you back to Hedin BMW Enfield in the future.

    Best regards,


    Hedin BMW Enfield Team
  • Rating 5.0
    Very polite, professional and extremely helpful throughout the whole process. Excellent service!
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to leave such a wonderful review! Providing excellent service is our top priority, and your feedback truly means a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Warm regards,

    Hedin BMW Enfield Team
  • Rating 5.0
    David was extremely helpful. He kept in touch with me all the way through this made it very easy for me as well. A lovely person and a lovely place.
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to share your wonderful feedback with us.

    We greatly appreciate your 5-star rating and look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,

    The Hedin BMW Enfield Team
  • Rating 5.0
    Kiran was attentive, and communicated well every step of the way.
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to leave such a positive review. Your feedback is incredibly valuable and motivating for our team. We are committed to maintaining this level of service and ensuring that all our customers have a seamless experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Hedin BMW Enfield
  • Rating 5.0
    Very good
    Response from Hedin BMW Enfield

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Hedin BMW Enfield. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

    Best regards,
    The Hedin BMW Enfield Team
  • Rating 5.0
    The staffs are friendly and helpfull. Thanks
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to leave us such a positive review! Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Hedin BMW Enfield
  • Rating 5.0
    Superb! Excellent customer service
    Response from Hedin BMW Enfield
    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Hedin BMW Enfield. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Hedin BMW Enfield Team
  • Rating 1.0
    Awful
    A two hr wait I was told so I waited and 4hrs later.
    Customer service not noted
    Response from Hedin BMW Enfield
    Dear Elizabeth,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Hedin BMW Enfield and the inconvenience caused by the extended wait time. We strive to provide excellent customer service, and it is clear we fell short in this instance.

    Your comments are important to us, and we are taking them seriously to ensure improvements are made. Please feel free to reach out to us directly if you would like to discuss this matter further. We value your feedback and are committed to making things right.

    Thank you for bringing this to our attention.

    Kind regards,
    Hedin BMW Enfield
  • Rating 5.0
    Amazing
    George was all I could have asked for as a sales man
    Response from Hedin BMW Enfield
    Thank you so much for your wonderful review! Providing exceptional service is our top priority, and it's fantastic to know that George met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very happy with service thanl.you!
    Response from Hedin BMW Enfield
    Thank you so much for your wonderful review! We're thrilled to hear that you are very happy with our service. Your satisfaction is our top priority, and your kind words mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Hedin BMW Enfield Team
  • Rating 5.0
    My sales person was very professional,he guided me thru the whole experience and kept me updated even showing me other options that I could of fit into without no problem I’m very happy cars very comfortable
    Response from Hedin BMW Enfield
    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our sales team at Hedin BMW Enfield.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,

    Hedin BMW Enfield Team

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