Motability Scheme at Stephen James BMW Enfield

4.7
Rating 4.7
(209 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00Closed Today

Contact information

Address
1 Martinbridge Industrial Estates
Lincoln Road
Enfield EN1 1SP
GB
Phone Number
Call Stephen James BMW Enfield on 020 8443 8443
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Vince Sorce
  • Atif Riaz
  • Dave Shivshankar
  • George Georgiou
  • Helen Brooker
  • Spencer Grimes
  • Mehmet Rusi
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Lauren Seymour
  • John Cotrim
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stephen James BMW Enfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stephen James BMW Enfield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stephen James BMW Enfield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stephen James BMW Enfield on 02084438443 to make an appointment with our Motability specialist.

Reviews at Stephen James BMW Enfield

  • Rating 5.0
    Excellent service
  • Rating 4.0
    Great đź‘Ť
  • Rating 5.0
    Was told what will be done on the car and sent a video with a health check on the car
  • Rating 5.0
    Great customer service
  • Rating 5.0
    It was great! Special thanks to Atif for a great experience.
  • Rating 5.0
    David was very helpful and accommodating towards everything. He was very knowledgeable on the cars and answered all my questions. He was patient and didn’t rush me in to choosing anything. Excellent customer service all round, I couldn’t have asked for someone better to handle all of this for me.
  • Rating 5.0
    Really happy with the service Vince provided. He kept me up to date throughout.
  • Rating 5.0
    Amazing service many thanks to Atif
  • Rating 5.0
    Amazing service many thanks to Atif. Family is in love with the car many thanks again
  • Rating 5.0
    Atif was very good in every aspect from start to finish kept me up to date with every single update, 100% would recommend
  • Rating 5.0
    It was very good service, but replied
  • Rating 5.0
    Brilliant as always. Always welcoming very accessible. Friendly and helpful staff and courteous.
  • Rating 5.0
    Very good
  • Rating 5.0
    George was great. At times customer good customer service is hard to come by.
    He answered my questions in a timely fashion even when at times they were repetitive.

    George made the experience easier by keeping informed as there was a delay.

    Overall a great experience
  • Rating 5.0
    My experience with asif was excellent.He knows his stuff and made me feel very comfortable.He is a credit to your company.
  • Rating 5.0
    I had a very very good service
  • Rating 5.0
    Stephen James was very friendly. Kindly person was willing to give us as much as advice he could was pleasure to meet him. Thank you for your service.
  • Rating 5.0
    Very good service
  • Rating 1.0
    Very bad

    Even though I pointed out the faults before the service none of them were dealt with and I don't know how the mot passed when an indicator is not working and you have no back windscreen wiper
    Response from Stephen James BMW Enfield
    We’re very sorry to hear your experience with us wasn’t as you expected and this isn’t the usual feedback we receive. We would like the opportunity to look in to this for you if you would be happy for us to do this? If so, please contact us at 020 8295 8500 /enquiryhub@stephenjames.co.uk to provide your details and a member of the team can discuss further with you. Kind regards
  • Rating 5.0
    I recently had a fantastic experience with the service department at Stephen James BMW dealership. The staff was extremely professional and went above and beyond to address my car's needs. The service was prompt, and they kept me well-informed throughout the process. I appreciate their attention to detail and excellent customer service. I highly recommend Stephen James BMW for top-notch automotive service.

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