Motability Scheme at Renault Retail Group Renault Enfield

4.7
Rating 4.7
(144 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
9 Crown Road
Enfield EN1 1TX
GB
Phone Number
Call Renault Retail Group Renault Enfield on 020 8031 2717
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • John Gardiner
  • Dean Goff
  • Adnan Ahmed
  • Art Cani
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Michael Crispe
  • Narinder Chaggar
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Enfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Enfield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Enfield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Enfield on 02080312717 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Enfield

  • Rating 5.0
    A customers praised the friendly and professional service, and the smooth experience:
    I Booked straight in friendly team absolutely nothing to complain about all good.
    Gejza Rac
    G R
    Response from Renault Retail Group Renault Enfield
    Thank you for your kind words! We’re thrilled to hear that you had a smooth and positive experience with our friendly and professional team. It’s wonderful to know that everything went well for you. We appreciate your feedback! Best Wishes, Adam
  • Rating 5.0
    Nothing was too much trouble and all staff very curious and worked well with me as was so unsure how the system work was explained to in detail
    Response from Renault Retail Group Renault Enfield
    Hello Karen, thank you for your kind feedback. We're so glad to hear that our team was helpful and took the time to explain everything in detail, making sure you felt comfortable with the process. We truly appreciate your support. Best Wishes, Adam
  • Rating 5.0
    Booked straight in friendly team absolutely nothing to complain about all good
    Response from Renault Retail Group Renault Enfield
    Thank you for your great feedback! We're so glad to hear that everything went smoothly and you had a positive experience with our friendly team. Best Wishes, Adam
  • Rating 5.0
    Extremly professiona exellent friendly service.
    Response from Renault Retail Group Renault Enfield
    Thank you for your kind words! We're thrilled to hear that you experienced professional and friendly service. Best Wishes, Adam.
  • Rating 1.0
    Unorganised chaotic poor customer service
    Response from Renault Retail Group Renault Enfield
    Thank you for your feedback. We are sorry to hear about your experience and apologise for any inconvenience caused. Please feel free to reach out directly via e-mail to reviews@renaultretail.co.uk, so we can address your concerns and improve your experience with us. Best Wishes, Adam.
  • Rating 5.0
    As always wonderful very pleased
    Response from Renault Retail Group Renault Enfield
    Thank you for your wonderful feedback. We're so pleased to hear that, as always, you had a great experience. We look forward to seeing you again in the future. Best Wishes, Adam.
  • Rating 5.0
    Very helpful
    Response from Renault Retail Group Renault Enfield
    Thank you for your kind words! We’re glad to hear you had a helpful experience with us. If you need any further assistance, feel free to reach out. Best Wishes, Adam.
  • Rating 5.0
    It was s very smooth positive experience
    Response from Renault Retail Group Renault Enfield
    Thank you for your feedback. We're delighted to hear that you had a smooth and positive experience. Best Wishes, Adam.
  • Rating 5.0
    Very good
    Response from Renault Retail Group Renault Enfield
    Thank you for your feedback. We're so glad to hear you had a very good experience at our Enfield dealership. Best Wishes, Adam.
  • Rating 5.0
    My experience with a gentleman called John was absolutely fantastic, not only did he help me pick car and colour. He was very informative about the various cars and the differences between them in order for me to make my final decision.

    The paper work was so easily done very professionally individual might I add, and kept me up to date when vehicle was likely to arrive, then when it did arrive I was blown away, happy and excited all at the same time.

    I will definitely be watching with this showroom in the future. Great staff.
    Response from Renault Retail Group Renault Enfield
    Hello Benjamin, thank you for your amazing feedback. We're thrilled to hear that John provided such fantastic service, helping you choose the perfect car and keeping you informed every step of the way. We appreciate your kind words and look forward to seeing you again in the future. Best Wishes, Adam.
  • Rating 3.0
    I didn't visit the dealership as I arranged for the car to be collected and delivered after the service.

    They don't make contact when there close by to give an indication of their ETA that would be useful.

    Found the delivery driver impatient and rude, didn't allow me enough time to inspect the vehicle and just drove off.
    Response from Renault Retail Group Renault Enfield
    Hello Steven, thank you for your feedback. We're sorry to hear about the communication issues you experienced when receiving your vehicle after the service. We'd like to investigate further. Please reach out directly with your contact details to reviews@renaultretail.co.uk and we'll have a member of the team get in touch with you. Best wishes, Adam.
  • Rating 5.0
    I am very satisfied with the service with very kind staff, I have never come across such staff before. I am ready to go back to them again
    Response from Renault Retail Group Renault Enfield
    Thank you for your five-star feedback. We’re thrilled to hear that you had such a positive experience with our kind team at Enfield. We look forward to welcoming you back in the future! Best Wishes, Adam.
  • Rating 5.0
    Absolutely fantastic service.
    Response from Renault Retail Group Renault Enfield
    Hello Wayne, thank you for your fantastic feedback! We're thrilled to hear you had an excellent experience. Best Wishes, Adam.
  • Rating 5.0
    Polite and efficient
    Response from Renault Retail Group Renault Enfield
    Thank you for your feedback! We're pleased to hear you experienced polite and efficient service. Best Wishes, Adam.
  • Rating 5.0
    Jorge was so helpful !
    Response from Renault Retail Group Renault Enfield
    Thank you for your feedback! We're thrilled to hear that Jorge was so helpful. Best Wishes, Adam.
  • Rating 5.0
    We were greeted by courteous friendly staff that looked after us
    Response from Renault Retail Group Renault Enfield
    Thank you for your feedback! We're delighted to hear that our staff provided courteous and friendly service. We appreciate your kind words! Best Wishes, Adam.
  • Rating 5.0
    Driver who picked the car up was super professional. The whole experience was smooth, updated often, car brought back at time specified - very happy
    Response from Renault Retail Group Renault Enfield
    Hello Sharon, thank you for sharing your experience. We're delighted to hear that the driver was professional and that your entire experience was smooth and well-communicated. Best wishes, Adam.
  • Rating 5.0
    The care was collected, serviced and delivered with no problems. Worry-free experience.
    Response from Renault Retail Group Renault Enfield
    Hello Anna, thank you for your feedback. We're delighted to hear that your car service went smoothly and was worry-free. Best wishes, Adam.
  • Rating 5.0
    Jorge Pinoz was so helpful. Would definitely recommend enfield Renault and Jorge himself.
    Thank you so much
    Response from Renault Retail Group Renault Enfield
    Hello, thank you for your kind words. We're thrilled to hear that Jorge provided such helpful service. We appreciate your recommendation and are glad you had a great experience at Renault Enfield! Best wishes, Adam.
  • Rating 5.0
    Very satisfied with the service.
    Response from Renault Retail Group Renault Enfield
    Hello Henry, thank you for your positive feedback. We're glad to hear you were very satisfied with our service at Enfield. Best wishes, Adam.

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