Motability Scheme at Allen Ford Romford

5.0
Rating 5.0
(17 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Allen Ford Romford

Welcome to Allen Ford Romford

We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.

When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.

We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.

Contact information

Address
17 London Road
Romford
Essex RM7 9QB
GB
Phone Number
Call Allen Ford Romford on 01708 548304
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Christopher Slocombe
  • Martin Shew
  • Amy Bucknell
  • Faye Pemberton
We recommend calling and booking an appointment before visiting. Please note that the service centre's address is: Jutsums Lane, Romford, Essex RM7 0ER

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kiara Bowman
  • Daniel Dovey
We recommend calling and booking an appointment before visiting. Please note that the service centre's address is: Jutsums Lane, Romford, Essex RM7 0ER
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Accessibility features at Allen Ford Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Allen Ford Romford

  • Rating 5.0
    Amy was very helpful and made the changeover nice and easy for us, thank you Amy
  • Rating 5.0
    Very very good
  • Rating 5.0
    Everything went very well. Amy Bucknell was so helpful.
    Response from Allen Ford Romford
    Hi Anne, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Amy receives recognition for his fantastic customer service which she provided to you. Kind regards,
  • Rating 5.0
    Amy was brilliant, kept me updated at all times and went above and beyond on the vehicle collection making sure I understood how everything worked before handing over
    Response from Allen Ford Romford
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Amy receives the recognition she deserves. Many thanks Chris
  • Rating 5.0
    Great service helpful and explained all my questions
    Response from Allen Ford Romford
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, We are so happy to hear you had such a great experience.
  • Rating 5.0
    Great service, car collected and returned on time as well as being cleaned Barry Noble.
  • Rating 5.0
    Great customer service, was kept informed at every stage of the build
    Response from Allen Ford Romford
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you
  • Rating 5.0
    Excellent service
    Response from Allen Ford Romford
    Hello Keith I.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Have been treated very well since first booked with Allen Ford girls have kept me updated on all things I needed to know from arranging pick up and returning car and car was even cleaned for me WELL DONE
  • Rating 5.0
    Excellent customer service all round! Very efficient from early morning drop off to apres service pickup! Thank you Allen’s very much !
  • Rating 5.0
    Great service.friendly and polite.
    Response from Allen Ford Romford
    Hello James R.. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 5.0
    1st class service made an error but was quickly rectified couldn't ask for better
  • Rating 5.0
    Great, courteous, helpful staff that keep you informed every step of the way.
  • Rating 5.0
    Collected and delivered my car. Polite staff
  • Rating 5.0
    Excellent service. All features of the car explained. Professional and courteous. Well done
    Response from Allen Ford Romford
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We are so happy to hear you had such a great experience. Thank you
  • Rating 5.0
    And the staff on reception was very good and very polite thank you
Displaying reviews 1 - 3 out of the 17 most recent
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