Motability Scheme at Allen Ford Romford

4.9
Rating 4.9
(205 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to Allen Ford Romford

Motability Scheme at Allen Ford RomfordMotability Scheme at Allen Ford RomfordMotability Scheme at Allen Ford Romford

Welcome to Allen Ford Romford

We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.

When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.

We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.

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Contact information

Address
17 London Road
Romford
Essex RM7 9QB
GB
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Phone Number
Call Allen Ford Romford on 01708 548304
01708 548304
01708 548304
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stephen Rumble
  • Warren Cottington
  • Amy Bucknell
  • Jamal Miah
We recommend calling and booking an appointment before visiting. Please note that the service centre's address is: Jutsums Lane, Romford, Essex RM7 0ER

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kiara Bowman
  • Chloe Greaves
We recommend calling and booking an appointment before visiting. Please note that the service centre's address is: Jutsums Lane, Romford, Essex RM7 0ER
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Accessibility features at Allen Ford Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Allen Ford Romford

  • Rating 5.0
    Excellent customer service from Alan Ford at Romford.
  • Rating 5.0
    The staff are very caring and keep you informed
    I am very pleased as always
    Regards
    Pauline Pawsey
  • Rating 5.0
    Very polite Very helpful staff
  • Rating 4.0
    Good advise given
  • Rating 5.0
    Very satisfied with everything
  • Rating 5.0
    Hello,

    I recently had the pleasure of purchasing a car through the Motability Scheme at Allen Ford Romford, and I couldn’t be more satisfied with the experience. From the moment I walked into the dealership, I was greeted with warmth and professionalism, making the process of selecting my new vehicle feel seamless and enjoyable.

    A special mention goes to Stephen Rumble, who guided me through every step of the process with expertise and genuine care. His knowledge of the Motability Scheme was impressive, and he took the time to understand my specific needs and preferences. Stephen's approachable demeanor made it easy for me to ask questions, and he was always ready with thoughtful answers and solutions.

    The dealership itself has a welcoming atmosphere, and the staff are attentive without being pushy. I appreciated the way they prioritized my comfort and satisfaction throughout the selection process. Stephen helped me explore various options and provided valuable insights into the features of each vehicle, ensuring I found the perfect fit for my lifestyle.

    I am thrilled with my new car and grateful for the support I received from Stephen and the Allen Ford Romford team. I highly recommend this dealership to anyone considering the Motability Scheme. Their commitment to customer service and making the car-buying process enjoyable truly sets them apart.

    Thank you, Allen Ford Romford, and especially Stephen Rumble, for making my car-buying experience a positive one!

    Many thanks,

    Maria Andreea Iacob
  • Rating 5.0
    My car was waiting for when I arrived and the staff was brilliant
  • Rating 5.0
    Excellent experience
    I couldn't ask for a better handover
  • Rating 5.0
    Brilliant.Friendly professional service.
  • Rating 5.0
    Very helpful, friendly and professional. Great service many thanks.
  • Rating 5.0
    Jamal in Ford Romford was very helpful
    Excellent customer service
  • Rating 5.0
    Very Satisfied with overall experience
  • Rating 5.0
    We dealt with Steve
    And he was great from start to finish
    Excellent service and would highly recommend to anyone
    Thank you
  • Rating 5.0
    The service centre were incredibly helpful, knowledgeable and friendly
  • Rating 1.0
    Customer service is shocking and they don’t care about the cars just going home
  • Rating 5.0
    Excellent
  • Rating 5.0
    Perfect great in every way staff go above and beyond very happy with the courtesy shown thank you
  • Rating 5.0
    Very good like every other time
  • Rating 5.0
    It was great made welcome help me with every thing I needed lovely and friendly staff.
  • Rating 4.0
    No problems

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