Motability Scheme at Allen Ford Romford

4.9
Rating 4.9
(170 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Allen Ford Romford

Welcome to Allen Ford Romford

We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.

When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.

We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.

Contact information

Address
17 London Road
Romford
Essex RM7 9QB
GB
Phone Number
Call Allen Ford Romford on 01708 548304
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Warren Cottington
  • Amy Bucknell
  • Jamal Miah
  • Kelly Myers
  • Holly Ashford-Webb
We recommend calling and booking an appointment before visiting. Please note that the service centre's address is: Jutsums Lane, Romford, Essex RM7 0ER

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kiara Bowman
  • Daniel Dovey
  • Chloe Greaves
We recommend calling and booking an appointment before visiting. Please note that the service centre's address is: Jutsums Lane, Romford, Essex RM7 0ER
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Accessibility features at Allen Ford Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Allen Ford Romford

  • Rating 5.0
    Excellent service very polite and professional
  • Rating 5.0
    First time using Alan's of Romford.
    Very polite and helpful receptionist kept me informed throughout the service excellent.
  • Rating 4.0
    Took a long time but everything was ok and all received well.
  • Rating 5.0
    Stephen was very helpful with the process and efficient
  • Rating 5.0
    Very good and professional.
    I don't have the vehicle yet but the person was professional
  • Rating 5.0
    Very good, reliable and friendly. Kept me updated with how my car was going and sent a short video too
  • Rating 5.0
    Straight forward Quick Friendly service.
  • Rating 5.0
    Excellent service all round from Warren , would definitely use again & recommend
  • Rating 5.0
    Had a great experience with Ford Romford. Warren was very helpful and took the time go through all features on the car. Lovely new Puma to drive, very pleased!
  • Rating 5.0
    Communication was great knew what was going on the whole time great service
  • Rating 5.0
    I dealt with Amy throughout the whole process of getting my Motability vehicle. This was my first time getting a vehicle through the scheme and Amy made it absolutely seamless from start to finish! Her communication was faultless and she had great knowledge of the scheme, answering all the questions I had. Thanks again Amy!
  • Rating 5.0
    Really good service from dropping off to picking up
    Work was completed quickly
  • Rating 5.0
    Well looked after thank you
  • Rating 5.0
    My experience with Fords was great my salesman Steve was brilliant and I’m over the moon with my new car thanks to everyone at Fords
  • Rating 5.0
    Went smoothly
  • Rating 5.0
    Very helpful Amy was great made thing easy and clear
    Response from Allen Ford Romford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good service
    Warren was very helpful
    Response from Allen Ford Romford
    Thank you for the great review and the feedback on Warren, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service. Warren great always updating me and wonderful person.
    Response from Allen Ford Romford
    Thank you so much for your kind words! We are so happy to hear that Warren was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful and very professional thank you very much
    Response from Allen Ford Romford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very easy to book, was kept updated as to what was being done and very friendly staff.

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