Motability Scheme at Ancaster Nissan Heathrow

4.8
Rating 4.8
(271 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
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Contact information

Address
Clockhouse Roundabout
Staines Road
Feltham TW14 8RY
GB
Get directions
Phone Number
Call Ancaster Nissan Heathrow on 01784 278720
01784 278720
01784 278720
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
SundayClosed

Motability Scheme specialists:

  • Wojciech Swiatkowski
  • Tony Groves
  • Talitha Anderson
  • Sami Amiri
  • Joanna Brown
  • Jay Shofique
  • Moumen Boutari
  • George Avedis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Keith Hazell
  • Kamran Khan
  • Nishil Patel
  • Minhaj Uddin Mohammed
  • Aryan Jon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ancaster Nissan Heathrow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ancaster Nissan Heathrow

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Welcome to Ancaster Nissan. We pride ourselves on excellent customer service, quality vehicles and excellent value.

Our team of fully trained Motability specialists will guide you through your purchase and ensure you find the perfect car for your needs. Whether you want a family car, city run around or are ready for an electrified vehicle, we have a huge range of models for you to test drive.

Our manufacturer trained technicians will help keep your car in tip top condition at your annual service and will complete the MOT required at the end of your agreement. You will be in safe hands with our professional and knowledgeable team.

Call us today to book your appointment with your Motability specialist.

Visit dealer website

Reviews at Ancaster Nissan Heathrow

  • Rating 5.0
    Talitha was absolutely fantastic, clear, polite, helpful, patient and very unwell which made her effort count more, on both occasions that I dealt with her. Top salesperson, top person. 5 stars all round for the easy and quick service. Ash
    Response from Ancaster Nissan Heathrow
    Hi Ashwath, thank you for leaving such a detailed and wonderful review. It is lovely to hear about the amazing customer service you received from Talitha, even though she was unwell she made sure she still provided the best service possible. I will be sure to pass on your kind words to Talitha as I am sure she will be very proud to know she provided a 5 star service. if there is anything else at all that we can help with, please do let us know. Ancaster Nissan Heathrow
  • Rating 5.0
    It was great and the information given was helpful.
    Response from Ancaster Nissan Heathrow
    Hi Wael, thank you for the positive review. It is wonderful to hear that you received great customer experience in branch and were provided with the relevant information. We do hope to see you again soon. Ancaster Nissan Heathrow
  • Rating 5.0
    Perfect service
    Very friendly staff. All work done servicing the car to a high standard. Given all feedback verbal and written professionally. Highly trained staff aware of customer needs at all times. Very hospital providing coffee. A very clean showroom. Prompt and reliable staff. Love you all there.
    Response from Ancaster Nissan Heathrow
    Hi Permjit, thank you for taking the time to share your experience with us. We are pleased that our team looked after you so well on your visit to our dealership. Please let us know if we can be of any further assistance. Ancaster Nissan Heathrow
  • Rating 5.0
    Had a great service from Ancaster Nissan Heathrow. Talitha was amazing from start to the day we picking up the car. She made sure to keep us updated about delivery day. On the day we picked up the car she explained everything and by the time we finished our hot chocolate the car was ready to drive home! Amazing service!
    Response from Ancaster Nissan Heathrow
    Hi Osman, thank you for leaving such a lovely and detailed review. We are pleased to hear about the great service Talitha provided from start to finish when you picked up your new car. I will be sure to feed back your comments to her. We hope you enjoy your new vehicle. If there is anything else we can help with please do let us know. Ancaster Nissan Heathrow
  • Rating 5.0
    Staff was helpful and management was very helpful, they help me picked the right car for my condition , thank you to the team at Nissan Heathrow
    Response from Ancaster Nissan Heathrow
    Hi Olive, thank you for leaving such a positive review for our branch. It is really lovely to read your kind words about the staff and management and I will be sure to feed your comments back to the team. If there is anything else we can help with please do let us know. Ancaster Nissan Heathrow
  • Rating 5.0
    Quick service and friendly staff updating regularly on the work going on.
    Response from Ancaster Nissan Heathrow
    Hi Pal, thank you for the positive review. We are pleased to hear that the service you received in branch was quick and the staff were friendly and helpful. If there is anything else we can do for you please let us know. Ancaster Nissan Heathrow
  • Rating 5.0
    I was given an excellent service by Mr Arzoyan with much information about mortability scheme which ended with the car of choice.
    Response from Ancaster Nissan Heathrow
    Hi Emraan, thank you for the lovely, positive review. It is wonderful to hear about the excellent customer service you received at our branch and I will be sure to pass your comments onto Mr Arzoyan. We hope you enjoy your new vehicle. If there is anything else we can do for you we would be more than happy to help. Ancaster Nissan Heathrow
  • Rating 5.0
    Great staff very easy
    Response from Ancaster Nissan Heathrow
    Hi Alex, thank you for taking the time to leave us with a positive review. It is nice to hear you received a great service from our team. Ancaster Nissan Heathrow
  • Rating 5.0
    The agent was polite and respectful and asked me wait and returned my car on time
    Response from Ancaster Nissan Heathrow
    Hi Zahida, thank you for taking the time to leave us with a 5 star review. It is great to hear about your positive experience in our branch. We do hope to see you again soon. Ancaster Nissan Heathrow
  • Rating 5.0
    Joanna was brilliant she answered all my questions
    Response from Ancaster Nissan Heathrow
    Hi Sajan, thank you for the five star review. It is great to hear that Joanna provided a great level of customer service and was able to answer all of your questions. Please let us know if there is anything else we can do for you, we are more than happy to help. Ancaster Nissan Heathrow
  • Rating 5.0
    My salesman Martin was fantastic, he went above to give a great experience and made all super easy for me
    Response from Ancaster Nissan Heathrow
    Hi Clodagh, thank you for your positive comments, it is always nice to receive feedback about our colleagues and the good levels of customer service they deliver. We do hope we can be of assistance in the future. Ancaster Nissan Heathrow
  • Rating 5.0
    Joanna brown helped me right from the start to finish, always happy and helpful and very inviting. I can’t recommend this garage enough, very professional and went above and beyond to help get my new car.
    Response from Ancaster Nissan Heathrow
    Hi Leo, thank you for your positive comments, it is always nice to receive feedback about our colleagues and the good levels of customer service they deliver. We do hope we can be of assistance in the future. Ancaster Nissan Heathrow
  • Rating 5.0
    Very good everything went well and looked after and explained everything to me
    Response from Ancaster Nissan Heathrow
    Hi Peter, thank you for taking the time to leave us a review about your experience. We do hope we can be of assistance in the future. Ancaster Nissan Heathrow
  • Rating 5.0
    They are very good , kind and helpful
    Response from Ancaster Nissan Heathrow
    Hi Samia, thank you for your positive review. Please let us know if there is anything else we can do for you, we are more than happy to help. Ancaster Nissan Heathrow
  • Rating 5.0
    Good afternoon,

    Yesterday, I dropped off my car for a major service at your dealership. As soon as I entered the shop floor, Nihal greeted me politely and courteously without me even introducing myself. He patiently answered all my questions and even prompted me for any additional ones I had forgotten to mention during the online registration.

    I was very impressed by his service, not only yesterday but also today when I collected the car. He ensured the software update was applied, addressed my concerns about the tyres, investigated the non syncing between the driver and passenger side and also showed me how to use the Nissan Connect Service. He assured me to contact him immediately if I have any questions or concerns post service.

    Nihal's exceptional service deserves recognition. I would be happy if the manager could acknowledge his efforts, perhaps through a bonus or some other form of appreciation. He is a valuable asset to your team, and his positive attitude made a great impression on me.

    Thank you very much.
    Response from Ancaster Nissan Heathrow
    Hi Suraiya, thank you for your positive comments, it is always nice to receive feedback about our colleagues and the good levels of customer service they deliver. We will ensure to pass your comments onto the team. Ancaster Nissan Heathrow
  • Rating 5.0
    They are very kind abd helpful
    Response from Ancaster Nissan Heathrow
    Hi Samia, thank you for your positive review. Please let us know if there is anything else we can do for you, we are more than happy to help. Ancaster Nissan Heathrow
  • Rating 5.0
    Great team
    Response from Ancaster Nissan Heathrow
    Hi Sarah, thank you for your very kind review. It is so rewarding to get such positive feedback on our colleagues and to know that you are a satisfied and happy customer. Thank you for choosing us and we look forward to welcoming you back again in the future. Ancaster Nissan Heathrow.
  • Rating 5.0
    Very welcoming.Staff is very friendly and no problems with anything very helpful.Highly recommended
    Response from Ancaster Nissan Heathrow
    Hi Urszula, thank you for your kind comments about our team. Please let us know if there is anything else we can do for you, we are more than happy to help. Ancaster Nissan Heathrow
  • Rating 1.0
    Not good.
    Response from Ancaster Nissan Heathrow
    Hi Maryan, Sorry to hear that your experience didn’t meet your expectations. Please contact us at customerservice@ancaster.co.uk or call us on 020 8331 6470 so we can address this situation. Thank you Ancaster Nissan Heathrow
  • Rating 5.0
    Thank you so much if without you i cant do any things really thank you
    Response from Ancaster Nissan Heathrow
    Hi Maissa, thank you for the high star rating. We pride ourselves on exceptional customer service and we are pleased that we achieved this for you. Ancaster Nissan Heathrow

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