Motability Scheme at Whetstone Audi

4.7
Rating 4.7
(109 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
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Welcome to Group 1 Audi Whetstone

Motability Scheme at Whetstone Audi

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Whetstone Audi are dedicated to supporting the Motability Scheme, and are trusted providers of worry-free motoring. Welcoming new and existing Motability customers, both in-store and online, our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer. Some of the ways that we can support you are:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right model
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • An in-depth handover experience and expert advice after you drive away
  • Servicing and maintaining your car throughout the lease

We are part of the Group 1 Automotive network, which is a well-established and growing automotive group in the UK, with Audi Centres located across Essex, Kent, Hertfordshire, Norfolk, Suffolk and North London. Contact Whetstone Audi on 0208 343 5050 today to make an appointment with our Motability Specialist.

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Contact information

Address
1085 High Road
London N20 0PT
GB
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Phone Number
Call Group 1 Audi Whetstone on 020 8343 5050
020 8343 5050
020 8343 5050
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Kris Gowry
  • Emmanuel Ogunrombi
  • Patrick Molloy
  • Huseyin Demirkiran
  • Luke Stevens
  • David Spaul
  • Nikolas Ettienne
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Niten Mistry
  • Kerry-Jane Redmond
  • Ranjeet Roopra
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Audi Whetstone

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Audi Whetstone

  • Rating 1.0
    Absolutely Horrible experience and they are definitely NOT Disabled Customers friendly. Would Never Recommend on top
    the Senior Management Team are as horrible as their staffs
    Response from Group 1 Audi Whetstone
    Dear Mohsheen,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at Whetstone Audi and that it did not meet your expectations. We strive to provide excellent service to all our customers, and it is clear that we fell short in your case.

    Your comments regarding the treatment of disabled customers and the conduct of our staff and management team are concerning, and we take them very seriously. We are committed to addressing these issues and improving our service.

    Please feel free to reach out to us directly if you would like to discuss your experience further via an email to complaints@group1auto.co.uk with your full name, contact details, and any reference numbers so we can review the situation with the senior management team and work toward a resolution. We value your input and would appreciate the opportunity to make things right.

    Thank you again for your feedback.

    Sincerely,
    The Whetstone Audi Team
  • Rating 5.0
    It was first class service and they was so helpful 5 star service thank you guys
    Response from Group 1 Audi Whetstone
    Dear Hasan,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you received first-class service and found our team to be so helpful. Your kind words and 5-star rating mean a lot to us and motivate us to continue providing the best possible service to all our customers.

    If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    The Whetstone Audi Motability Scheme Team
  • Rating 5.0
    Manny was very professional and explained everything thoroughly
    Response from Group 1 Audi Whetstone
    Dear Michaela,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Manny provided you with a professional and thorough experience. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Whetstone Audi.

    Best regards,
    The Motability Scheme Team at Whetstone Audi
  • Rating 5.0
    Outstanding service 👏
    Response from Group 1 Audi Whetstone
    Dear Mimi,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an outstanding experience with our service at Whetstone Audi. Your positive feedback and perfect rating truly mean a lot to us and motivate our team to continue delivering exceptional service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    The Whetstone Audi Team
  • Rating 5.0
    Perfect
    Response from Group 1 Audi Whetstone
    Dear Arezou,

    Thank you so much for taking the time to leave us a perfect review! We are thrilled to hear that you had a positive experience with us at Whetstone Audi. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Kind Regards
    The Whetstone Audi Team
  • Rating 5.0
    Great service. Helpful staff.
    Response from Group 1 Audi Whetstone
    Hello Stephanie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our staff helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Whetstone Audi.

    Best regards,
    The Whetstone Audi Team
  • Rating 5.0
    Brilliant staff very friendly and very helpful
    Response from Group 1 Audi Whetstone
    Dear Emilios,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be brilliant, friendly, and helpful. Providing excellent service is our top priority, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Whetstone Audi soon.

    Kind regards,
    The Whetstone Audi Team
  • Rating 5.0
    Absolutely amazing experience manny was fantastic very informative and helpful thank you so much for all your help
    Response from Group 1 Audi Whetstone
    Dear Isabella,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at Whetstone Audi and that Manny was able to provide you with the informative and helpful service you deserve. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Kind Regards,
    The Whetstone Audi Team
  • Rating 5.0
    Polished and professional Kris Gowry
    “I had an outstanding experience collecting my car from Aldi. The process was efficient, well-organized, and the staff were courteous and attentive throughout. It’s refreshing to see such great customer care I’m very impressed and grateful for the smooth service.”
    Response from Group 1 Audi Whetstone
    Dear Zuriel,

    Thank you so much for taking the time to share your wonderful feedback about your recent experience with us at Whetstone Audi. We are thrilled to hear that Kris and our team provided you with such a polished and professional service. It’s always our aim to ensure that the car collection process is as efficient and well-organized as possible, and we’re delighted to know that you found our staff courteous and attentive.

    Your kind words about our customer care truly mean a lot to us, and we’re grateful for your appreciation. We strive to deliver the best service possible, and it’s rewarding to know that we have met your expectations. If there’s anything more we can do for you in the future, please don’t hesitate to let us know.

    Thank you once again for your feedback and for choosing the Motability Scheme at Whetstone Audi.

    Best regards,

    Whetstone Audi
  • Rating 5.0
    Very helpful and very informative
    Response from Group 1 Audi Whetstone
    Dear Isabella,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both helpful and informative. At Whetstone Audi, we strive to provide the best experience for our customers, and your feedback is a testament to our team's dedication. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Whetstone Audi Team
  • Rating 5.0
    Kris was very nice and helpful
    Response from Group 1 Audi Whetstone
    Hello Leila,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Kris was able to assist you and provide the helpful service you deserve. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Whetstone Audi Motability Scheme Team
  • Rating 5.0
    Very helpful, we were helped by Patrick Molloy. He was very helpful, friendly, and welcoming.
    Response from Group 1 Audi Whetstone
    Dear Hatun O.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Patrick Molloy was able to assist you in such a helpful, friendly, and welcoming manner. Your positive feedback and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Whetstone Audi.

    Best regards,
    Whetstone Audi
  • Rating 5.0
    Amazing customer service by Patrick at Audi whetstone, detailed and comprehensive information about the vehicles and options, swift and professional service
    Response from Group 1 Audi Whetstone
    Hello Mohamed,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience with Patrick at Audi Whetstone. Providing detailed and comprehensive information, along with swift and professional service, is what we strive for, and it's fantastic to know that we met your expectations.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,

    The Motability Scheme Team at Whetstone Audi
  • Rating 5.0
    Was very impressed with the service before, whilst the car was being serviced and the collection process. All excellent.
    Response from Group 1 Audi Whetstone
    Hello Harry,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you were impressed with our service throughout your experience, from the initial service to the collection process. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again at Whetstone Audi.

    Best regards,
    The Whetstone Audi Team
  • Rating 5.0
    Luke was very nice and clear when giving a tour of the car. Great customer service and communication skills!
    Response from Group 1 Audi Whetstone
    Hello Gyuler,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Luke provided you with excellent customer service and clear communication during your car tour. It's wonderful to know that his efforts made a positive impact on your visit. We truly appreciate your feedback and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Whetstone Audi Team
  • Rating 5.0
    Mr Niten Mistry was very kind and professional to help clients. I was impressed with car’s service.
    Response from Group 1 Audi Whetstone
    Dear Fereshteh,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team, especially with Niten. Providing excellent service is our top priority, and it’s always rewarding to know that our efforts are appreciated.

    We are also delighted that you were impressed with the car’s service. Your feedback motivates us to continue delivering the best possible experience for all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Whetstone Audi Team
  • Rating 5.0
    Excellent in all aspects of communication with me.
    Response from Group 1 Audi Whetstone
    Dear Vernie,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our communication excellent in all aspects. At Whetstone Audi, we strive to provide the best possible service to our customers, and your feedback is a wonderful affirmation of our efforts. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Whetstone Audi Team
  • Rating 5.0
    Great service gave them
    Response from Group 1 Audi Whetstone
    Hello Mohammad,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Whetstone Audi. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Whetstone Audi Team
  • Rating 5.0
    Excellent customer service

    Also very easy to get an appointment

    The specialist that I dealt with was very professional and helpful
    Response from Group 1 Audi Whetstone
    Dear Antoinette,

    Thank you so much for taking the time to share your positive experience with us at Whetstone Audi. We are thrilled to hear that you found our customer service excellent and that scheduling an appointment was easy for you. Our team strives to provide professional and helpful service, and it is wonderful to know that our specialist met your expectations.

    Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Whetstone Audi.

    Best regards,

    Whetstone Audi
  • Rating 5.0
    Very kind people
    Response from Group 1 Audi Whetstone
    Hello Jiyan,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our team to be very kind. Providing excellent service and ensuring our customers feel valued is our top priority. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Whetstone Audi Motability Scheme Team

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