Motability Scheme at TrustFord Wimbledon

4.7
Rating 4.7
(182 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to TrustFord Wimbledon

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Wimbledon on 02037642823 to make an appointment with our Motability Scheme specialist.

Contact information

Address
67-71 Plough Lane
London SW17 0BW
GB
Phone Number
Call TrustFord Wimbledon on 020 3764 2823
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Robert Beckles
  • Funmbi Latilo
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Gemma Draper
  • Jessica Lock
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Wimbledon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Wimbledon

  • Rating 5.0
    Thank you, Rob, for being so helpful and patient while I shopped for my first Motability vehicle. It was a very smooth experience.
    Response from TrustFord Wimbledon
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    It was good, people are pleasant, however, I would have preferred a better, communication regarding the progression of the car.
    Response from TrustFord Wimbledon
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Fumbi was the most amazing salesman answering any questions I had very professional
    Response from TrustFord Wimbledon
    Thank you so much for your kind words! We are so happy to hear that Fumbi was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 4.0
    Everything done OK, but took to long, that all.
    Response from TrustFord Wimbledon
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    A fantastic experience with rob really helpful. Explain the working of the car. Always courteous.
    Response from TrustFord Wimbledon
    Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Rob was amazing, he held our hand all the way through the process. He was kind and sensitive to my emotions and I was able to get up and walk about as needed.

    I would recommend Wimbledon Ford !! They even have tea and coffee
    Response from TrustFord Wimbledon
    Hi Lisa, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Rob receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Funbi was very professional and knowledgable. I am glad that I am buying a vehicle via him.
    Response from TrustFord Wimbledon
    Thank you so much for your kind words! We are so happy to hear that Funbi was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Would have been great to have a car pickup service but all in all
    Great customer service
    Response from TrustFord Wimbledon
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    We dealt with Rob what a lovely guy and very helpful ran me through everything and gave me a follow up call to make sure everything was ok , can’t thank him enough
    Response from TrustFord Wimbledon
    Hi Julie, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Rob receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Great treatment by staff all around.
    Response from TrustFord Wimbledon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    I was delighted with the service I received from Rob thank you for everything.
    Response from TrustFord Wimbledon
    Thank you so much for your kind words! We are so happy to hear that Rob, was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service.
    Response from TrustFord Wimbledon
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fast service
    Response from TrustFord Wimbledon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    I was very happy with the service I received from Trust Ford Wimbledon they are very professional.
    Response from TrustFord Wimbledon
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 3.0
    Arranging the booking was easy , however communication and diagnosis to customer is very poor . Not a great customer service.
    Response from TrustFord Wimbledon
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    I always find the staff at Trust Ford Wimbledon friendly approachable eager to assist.

    ** I always have excellent service.
    Response from TrustFord Wimbledon
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Very good 👍
    Response from TrustFord Wimbledon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Funmbi at Wimbledon id like to say a huge thank you for your help and sitting with me at the show room to find what I wanted thank you for going that extra mile it didn’t go unnoticed. I appreciate everything you’ve done for me
    Response from TrustFord Wimbledon
    Hi Tyrese, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Funmbi receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
  • Rating 5.0
    Trust Ford, Wimbledon
    Made the process, very simple, excellent customer service and would highly recommend
    Response from TrustFord Wimbledon
    Hi Paul, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Wimbledon, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very friendly and easy
    Response from TrustFord Wimbledon
    Thank you for your kind words - we're glad to have been of service!

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