Motability Scheme at TrustFord Wimbledon

4.6
Rating 4.6
(158 reviews)
08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00

Welcome to TrustFord Wimbledon

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Wimbledon on 03309120359 to make an appointment with our Motability Scheme specialist.

Contact information

Address
67-71 Plough Lane
London SW17 0BW
GB
Phone Number
Call TrustFord Wimbledon on 0330 912 0359
Email
Reviews
Visit dealer website

Showroom details
08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:30 - 17:00
Sunday08:30 - 17:00

Motability Scheme specialists:

  • Robert Beckles
  • Funmbi Latilo
  • Ting Hong Norton Tse
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:30
Tuesday07:00 - 18:30
Wednesday07:00 - 18:30
Thursday07:00 - 18:30
Friday07:00 - 18:30
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Gemma Draper
  • Jessica Lock
  • Samantha Blackley
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Wimbledon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Wimbledon

  • Rating 4.0
    At First the guy who was dealing with us was a little bit Off putting because he wanted to go home. The next time we went he was a bit more jovial. Overall a good experience.
    Response from TrustFord Wimbledon
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Norton is absolutely amazing. He is so understanding and knowledgeable about of the cars on the scheme. He is always there to call if you have any question. The car was ordered and delivered a few weeks later. Truly amazing Service from Trust Ford. Norton is a true asset to Ford.
    Response from TrustFord Wimbledon
    Hi Jr V, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Norton receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Rob was amazing just the person you need to help with your mobility needs so helpful
    Response from TrustFord Wimbledon
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Rob receives the recognition he deserves. Many thanks Janet
  • Rating 5.0
    Lovely team
    Response from TrustFord Wimbledon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    All the staff were friendly and helpful
    Response from TrustFord Wimbledon
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Great experience, fast delivery with the vehicle.

    Thanks Norton
    Response from TrustFord Wimbledon
    Thank you so much for your kind words! We are so happy to hear that Norton was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very cool
    Response from TrustFord Wimbledon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    I found the service I recieved to be outstanding.
    Very friendly and extremely helpful.
    One of the best customer service experiences I've ever had.
    Response from TrustFord Wimbledon
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Friendly and very helpful service.
    Response from TrustFord Wimbledon
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Very Helpful more then totata
    Response from TrustFord Wimbledon
    Hello Claire G.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Very helpful and understanding
    Response from TrustFord Wimbledon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful and understanding Norton was very helpful with sorting everything out for me and getting things moved forward
    Response from TrustFord Wimbledon
    Thank you so much for your kind words! We are so happy to hear that Norton was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 1.0
    Rubbish service
    Response from TrustFord Wimbledon
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Great experience
    Norton was very helpful
    Had my new car within four days
    Great service and very friendly staff
    Thanks ford we trust in you
    Response from TrustFord Wimbledon
    Hi Michael, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Norton, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Excellent quick an easy
    Response from TrustFord Wimbledon
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    They were very helpful, made me feel comfortable and how to understand the car operating system it was quick, they kept me updated. Excellent company and amazing staff.
    Response from TrustFord Wimbledon
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Very good
    Response from TrustFord Wimbledon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Good
    Response from TrustFord Wimbledon
    Hello Joan W.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Funmbi, the sale rep was fantastic, however, he stated that there was no advance upfront payment, therefore the new vehicle payment £750 should be transferred straight to me. Unfortunately I've now been informed by DWP that there was a advanced payment of £545, therefore will only pay me £,205. I'm extremely disappointed as this was not what was explained to me by your sales rep. I will not be be recommending ford Wimbledon to anyone.
    Response from TrustFord Wimbledon
    Hi Martin, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Funmbi, we hope to see you again soon! Kind regards, Janet
  • Rating 1.0
    Lied to me. Took money out of my advanced payment without telling me!!
    Response from TrustFord Wimbledon
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.

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