Motability Scheme at Lookers Volkswagen Battersea

4.6
Rating 4.6
(216 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
92 York Road
Battersea
London SW11 3RD
GB
Get directions
Phone Number
Call Lookers Volkswagen Battersea on 020 7924 5544
020 7924 5544
020 7924 5544
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Otis Freedman
  • Javed Ali
  • Lewis Colebrook
  • Mehdi Kadhim
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Mark Diamond
  • Manu Castro
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Battersea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Battersea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Volkswagen Battersea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Battersea on 02079245544 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Volkswagen Battersea

  • Rating 5.0
    I had a great experience with the Motability Scheme at Lookers Volkswagen Battersea. Lewis was really helpful and made the whole process easy and stress free. He was polite, professional and took the time to explain everything clearly. I really appreciate his excellent customer service - highly recommend!
    Response from Lookers Volkswagen Battersea
    Dear Louise M.,

    Thank you so much for taking the time to share your wonderful experience with the Motability Scheme at Lookers Volkswagen Battersea. We are thrilled to hear that Lewis was able to make the process easy and stress-free for you. Your kind words about his professionalism and clarity in communication mean a lot to us. We strive to provide excellent customer service, and it's rewarding to know that we met your expectations. Your recommendation is greatly appreciated, and we look forward to serving you again in the future.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Great communication
    Response from Lookers Volkswagen Battersea
    Hello Sharon,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our communication. At Lookers Volkswagen Battersea, we strive to provide exceptional service to all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Very attentive and customer oriented staff
    Response from Lookers Volkswagen Battersea
    Hello Toyin F.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff attentive and customer-oriented. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Battersea.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Battersea
  • Rating 5.0
    Excellent service
    Response from Lookers Volkswagen Battersea
    Hello Isra H.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received excellent service at Lookers Volkswagen Battersea. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Battersea
  • Rating 5.0
    Excellent
    Response from Lookers Volkswagen Battersea
    Hello Celia S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Volkswagen Battersea. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Ihad a brilliant experience arranging my Motability car at Lookers VW Battersea. The staff were knowledgeable, patient, and genuinely cared about my needs. They went above and beyond to make the process smooth and stress
    Response from Lookers Volkswagen Battersea
    Hello Idman A.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a brilliant experience arranging your Motability car at Lookers Volkswagen Battersea. Our team takes great pride in being knowledgeable and patient, and it's wonderful to know that we were able to meet your needs and make the process smooth and stress-free. Your kind words and perfect rating mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    JACK WAS EXCELLENT, HE EXPLAINED EVERYTHING TO ASK HE WAS FRIENDLY AND PROFESSIONAL AT HIS JOB .
    Response from Lookers Volkswagen Battersea
    Dear Carole R.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Jack provided you with excellent service and that you found him both friendly and professional. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Battersea.

    Best regards,

    Ann
    Motability Scheme Team
    Lookers Volkswagen Battersea
  • Rating 5.0
    so easy and seamless and joe from vw battersea was an absolute legend
    Response from Lookers Volkswagen Battersea
    Hello Shahada R.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with us was easy and seamless. Joe will be delighted to know that he made such a positive impression. Your feedback is incredibly valuable to us, and we're so pleased to have met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    It's was excellent
    Response from Lookers Volkswagen Battersea
    Hello Faith E.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Volkswagen Battersea. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Very easy , and they was able to source the car we required .
    Response from Lookers Volkswagen Battersea
    Dear Bridget B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found the process easy and that we were able to source the car you required. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Vw always take very good care of me and I am very satisfied thankyou
    Response from Lookers Volkswagen Battersea
    Dear Debra P.,

    Thank you so much for your wonderful review! We are thrilled to hear that you are very satisfied with the care you receive from us at Lookers Volkswagen Battersea. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations. If there’s anything more we can do for you, please don’t hesitate to let us know. We look forward to continuing to serve you in the future.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Efficient understanding and caring good communication skills,
    Response from Lookers Volkswagen Battersea
    Dear Michelle T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Lookers Volkswagen Battersea to be efficient, understanding, and caring. Communication is key in ensuring our customers have the best experience, and we're delighted to know we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Ann
    Lookers Volkswagen Battersea Team
  • Rating 5.0
    Great, informative and helpful
    Response from Lookers Volkswagen Battersea
    Hello Eric,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be great, informative, and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Volkswagen Battersea.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Battersea
  • Rating 5.0
    Great customer service
    Response from Lookers Volkswagen Battersea
    Hello Christopher C.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service at Lookers Volkswagen Battersea. Providing exceptional service is our top priority, and it's always rewarding to know when we've achieved that goal. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Amazing jack was very helpful
    Response from Lookers Volkswagen Battersea
    Hello Kevin,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an amazing experience with us and that Jack was able to assist you effectively. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Battersea.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Battersea
  • Rating 5.0
    Jack made me feel so at ease explaining everything he made the whole experience of collecting my new car wonderful
    Response from Lookers Volkswagen Battersea
    Hello Caroline R.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jack was able to make you feel at ease and that the process of collecting your new car was wonderful. Our team at Lookers Volkswagen Battersea is dedicated to providing exceptional service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Happy with the experience in choosing my new car very helpful member of staff 😀
    Response from Lookers Volkswagen Battersea
    Hello Shirley B.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were happy with the process of choosing your new car and that our staff was able to assist you effectively. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Jay was lovely and everyone in the office was great.
    Response from Lookers Volkswagen Battersea
    Hi Samantha,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with Jay and the rest of our team at Lookers Volkswagen Battersea. Providing excellent service is our top priority, and it's fantastic to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Very helpful understanding and caring just can not wait 3 month's in need ASAP for car
    Response from Lookers Volkswagen Battersea
    Hi Deborah,

    Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you found our team helpful, understanding, and caring. We completely understand your urgency in needing a car as soon as possible. Please feel free to reach out to us directly, and we'll do our best to assist you with any immediate needs or explore any possible options to expedite the process. Your satisfaction is very important to us, and we're here to help in any way we can.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    The customer service is excellent. There was a problem with my order but Javed Ali and his manager sorted it out straight way.

    Thank you again Javed Ali

    Dorett Richardson
    Response from Lookers Volkswagen Battersea
    Thank you so much for your kind words! We are so happy to hear that Javed was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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