Motability Scheme at Lookers Volkswagen Battersea

4.6
Rating 4.6
(227 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
92 York Road
Battersea
London SW11 3RD
GB
Get directions
Phone Number
Call Lookers Volkswagen Battersea on 020 7924 5544
020 7924 5544
020 7924 5544
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Otis Freedman
  • Javed Ali
  • Lewis Colebrook
  • Mehdi Kadhim
  • Ismail Ben Hamid
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Mark Diamond
  • Manu Castro
  • Rachel Green
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Battersea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Battersea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Volkswagen Battersea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Battersea on 02079245544 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Volkswagen Battersea

  • Rating 4.0
    I went there twice - 2 weeks running - which was annoying as it could've been sorted in one visit. Beyond that it was a good experience.
    Response from Lookers Volkswagen Battersea
    Hello Charles,

    Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the need for a second visit. We strive to make each experience as efficient as possible and appreciate your patience and understanding. It's great to hear that, overall, you had a good experience with us. Your feedback is valuable and will help us improve our services. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Very helpful and reliable
    Response from Lookers Volkswagen Battersea
    Hello Michael V.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service helpful and reliable. At Lookers Volkswagen Battersea, we strive to provide the best experience for our customers, and your feedback is a wonderful affirmation of our efforts. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Mehdi was extremely kind and supportive. He took his time to explain everything clearly and patiently walked me through the application process in choosing the right car.
    Response from Lookers Volkswagen Battersea
    Hello Bjorn S.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Mehdi was able to assist you so effectively and that you felt supported throughout the application process. Providing clear and patient guidance is something we strive for, and it's wonderful to know that Mehdi delivered on this promise.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Lookers Volkswagen Battersea.

    Best regards,

    Lookers Volkswagen Battersea
  • Rating 5.0
    Very friendly and helpful!
    Response from Lookers Volkswagen Battersea
    Dear Tracey,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Lookers Volkswagen Battersea to be friendly and helpful. Your feedback is incredibly valuable to us, and it’s great to know that we were able to meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    They were good and helpful and finely job well done
    Response from Lookers Volkswagen Battersea
    Dear Thanabalasingam R.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be good and helpful, and that you were pleased with the service you received. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible experience for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Battersea.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Battersea
  • Rating 5.0
    Friendly patient reliable thorough
    Response from Lookers Volkswagen Battersea
    Dear Natalie,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team at Lookers Volkswagen Battersea to be friendly, patient, reliable, and thorough. Your feedback is incredibly valuable to us, and it’s great to know that we were able to meet your expectations.

    We strive to provide the best service possible to all our customers, and your kind words are a testament to the hard work and dedication of our team. If there’s anything else we can do for you or if you have any further feedback, please don’t hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Jarvid was great with his communication . Walking us through the process was stress free. He gave us time and patience which was great
    Response from Lookers Volkswagen Battersea
    Dear Sarah M.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Jarvid provided you with excellent communication and made the process stress-free. It's wonderful to know that his patience and guidance made a positive impact on your visit. Your feedback is greatly appreciated and will be shared with the team. We look forward to assisting you again in the future.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Very satisfied
    Response from Lookers Volkswagen Battersea
    Hello Sidali M.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you are very satisfied with your experience at Lookers Volkswagen Battersea. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Lewis was amazing explained everything to me I didnt realise how smoothly it would be excellent service
    Response from Lookers Volkswagen Battersea
    Dear Sharon D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Lewis was able to provide you with excellent service and make the process smooth and easy for you. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Lookers Volkswagen Battersea. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Good communication from Lewis Colebrook and a seamless process.
    Response from Lookers Volkswagen Battersea
    Dear Savannah N.,

    Thank you so much for taking the time to share your positive experience with us at Lookers Volkswagen Battersea. We are thrilled to hear that Lewis Colebrook provided you with excellent communication and that the process was seamless for you. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Good👌👍
    Response from Lookers Volkswagen Battersea
    Hello Abdulkarim A.,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a positive experience with us at Lookers Volkswagen Battersea. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    I had a great experience with the Motability Scheme at Lookers Volkswagen Battersea. Lewis was really helpful and made the whole process easy and stress free. He was polite, professional and took the time to explain everything clearly. I really appreciate his excellent customer service - highly recommend!
    Response from Lookers Volkswagen Battersea
    Dear Louise M.,

    Thank you so much for taking the time to share your wonderful experience with the Motability Scheme at Lookers Volkswagen Battersea. We are thrilled to hear that Lewis was able to make the process easy and stress-free for you. Your kind words about his professionalism and clarity in communication mean a lot to us. We strive to provide excellent customer service, and it's rewarding to know that we met your expectations. Your recommendation is greatly appreciated, and we look forward to serving you again in the future.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Great communication
    Response from Lookers Volkswagen Battersea
    Hello Sharon,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our communication. At Lookers Volkswagen Battersea, we strive to provide exceptional service to all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Very attentive and customer oriented staff
    Response from Lookers Volkswagen Battersea
    Hello Toyin F.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff attentive and customer-oriented. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Battersea.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Battersea
  • Rating 5.0
    Excellent service
    Response from Lookers Volkswagen Battersea
    Hello Isra H.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received excellent service at Lookers Volkswagen Battersea. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Battersea
  • Rating 5.0
    Excellent
    Response from Lookers Volkswagen Battersea
    Hello Celia S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Volkswagen Battersea. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Ihad a brilliant experience arranging my Motability car at Lookers VW Battersea. The staff were knowledgeable, patient, and genuinely cared about my needs. They went above and beyond to make the process smooth and stress
    Response from Lookers Volkswagen Battersea
    Hello Idman A.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a brilliant experience arranging your Motability car at Lookers Volkswagen Battersea. Our team takes great pride in being knowledgeable and patient, and it's wonderful to know that we were able to meet your needs and make the process smooth and stress-free. Your kind words and perfect rating mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    JACK WAS EXCELLENT, HE EXPLAINED EVERYTHING TO ASK HE WAS FRIENDLY AND PROFESSIONAL AT HIS JOB .
    Response from Lookers Volkswagen Battersea
    Dear Carole R.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Jack provided you with excellent service and that you found him both friendly and professional. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Battersea.

    Best regards,

    Ann
    Motability Scheme Team
    Lookers Volkswagen Battersea
  • Rating 5.0
    so easy and seamless and joe from vw battersea was an absolute legend
    Response from Lookers Volkswagen Battersea
    Hello Shahada R.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with us was easy and seamless. Joe will be delighted to know that he made such a positive impression. Your feedback is incredibly valuable to us, and we're so pleased to have met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    It's was excellent
    Response from Lookers Volkswagen Battersea
    Hello Faith E.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Volkswagen Battersea. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Battersea Team

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