Motability Scheme at Lookers Volkswagen Battersea
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
98 York Road
Battersea
London SW11 3RD
GB
Phone Number
Call Lookers Volkswagen Battersea on 020 7924 5544
020 7924 5544
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Jordan Ratcliffe
- Javed Ali
- Rehaana Shakespeare
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Mark Diamond
- Zainab Ahmed
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Battersea
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Battersea
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Battersea can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Battersea on 02079245544 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Battersea
- Rating 5.0Dec 18, 2024Rey Shakespeare at Lookers Volkswagen was fantastic. Very detailed and transparent, an amazing member of staff who I would recommend.Response from Lookers Volkswagen BatterseaDec 18, 2024Thank you so much for your kind words! We are so happy to hear that Rey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Dec 14, 2024Certainly! Here’s a polished review:
“Exceptional Service from Rey Shakespeare at VW Lookers Battersea!”
We had the pleasure of being assisted by Rey Shakespeare at VW Lookers Battersea, and we cannot praise her enough. Rey went above and beyond to ensure we felt comfortable and informed throughout the entire process. She took the time to explain every function of the car in detail, making sure we understood everything clearly.
Her patience and dedication stood out, and she provided us with her contact details in case we needed any further assistance. It’s rare to come across someone so committed to customer satisfaction. Rey truly made the experience seamless and enjoyable.
We highly recommend her to anyone visiting VW Lookers Battersea – you won’t be disappointed! Thank you, Rey, for your outstanding service!Response from Lookers Volkswagen BatterseaDec 16, 2024Thank you so much for your kind words! We are so happy to hear that Rey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Dec 12, 2024I dealt with a lovely lady called Rey who was super helpful in taking me through the car and ensuring it was a smooth handover. Great service!Response from Lookers Volkswagen BatterseaDec 16, 2024Thank you so much for your kind words! We are so happy to hear that Rey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Dec 12, 2024GoodResponse from Lookers Volkswagen BatterseaDec 16, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 1.0Dec 10, 2024My windscreen wipers needed replacing but Motability declined to pay for itResponse from Lookers Volkswagen BatterseaDec 16, 2024thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
- Rating 5.0Dec 10, 2024It was a pleasure to have dealt with Rey. It's clear she has a genuine concern and desire to help those with debilitations which is very reassuring. Also with a very pleasant demeanour.Response from Lookers Volkswagen BatterseaDec 16, 2024Thank you so much for your kind words! We are so happy to hear that Rey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 1.0Dec 4, 2024I do not give permission to post on the website. Thank you. Please removeResponse from Lookers Volkswagen BatterseaDec 5, 2024Thank you for the great review and the feedback on Rey, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 4, 2024The handover was great, Rey went through every detail of the car specs and the VW app. She used her electronics pad to go through the final stages of the agreement. She even loaded my car from my old car and left a coffee in the new car whilst I pop to ladies before I drove off. She is an asset to the VW team and Mobility. Rey kept me informed throughout the process from ordering the car to handover.! Thank you Rey you are great 😊Response from Lookers Volkswagen BatterseaDec 5, 2024Thank you for the great review and the feedback on Ray, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 27, 2024Rey was very good at her job and explained everything we wanted to knowResponse from Lookers Volkswagen BatterseaNov 28, 2024Thank you for the great review and the feedback on Rey, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 25, 2024Rey was patient and allowed my mum time to review the car and showed us each detail and its features.Response from Lookers Volkswagen BatterseaNov 26, 2024Thank you for the great review and the feedback on Rey, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 19, 2024Helpful friendly and courteous 🌞🌞🌞Response from Lookers Volkswagen BatterseaNov 19, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 12, 2024Great experience. I turned up without an appointment and within the hour I had my questions answered and my new vehicle ordered. Great experience, quick and knowledgeable staff. Ray was my advisor, and she was amazingly knowledgeable, friendly and quick. I would recommend the experience to anyone interested in a Volkswagen.Response from Lookers Volkswagen BatterseaNov 12, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 8, 2024Always very polite tea and coffee available while you wait. The young girl That booked in my car kept me updatedResponse from Lookers Volkswagen BatterseaNov 8, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 7, 2024Rae is amazing. Knowledgable, kind and extremely patient. I hope Lookers appreciate what a diamond they have in Rae and she gets the recognition she so deserves.Response from Lookers Volkswagen BatterseaNov 7, 2024Thank you for the great review and the feedback on Rae, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 31, 2024Great experience. Rey was very helpful and made the process easy. She was very knowledgeable and answered all my questions with ease. Would recommend this branch for anyone looking for a mobility vehicle.Response from Lookers Volkswagen BatterseaNov 1, 2024Thank you for the great review and the feedback on Rey, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 15, 2024Rey was great, couldn’t not recommend her enough.Response from Lookers Volkswagen BatterseaOct 15, 2024Thank you for the great review and the feedback on Rey, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 15, 2024Rey Shakespeare from the Battersea Lookers branch was extremely helpful, polite, patient and helped us through the entire process.
My elderly disabled mother felt very supported and was very satisfied with Rey’s pleasant customer service and we were able to place an order for a vehicle matching our requirement and specifications. Thanks Rey!Response from Lookers Volkswagen BatterseaOct 15, 2024Thank you for the great review and the feedback on Rey, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Oct 11, 2024The staff have been so helpful and kind also extremely professional i highly recommend
MichaelResponse from Lookers Volkswagen BatterseaOct 11, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 3.0Oct 9, 2024ChaoticResponse from Lookers Volkswagen BatterseaOct 10, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 5, 2024They were polite and professional, and finished the job when they said they would.Response from Lookers Volkswagen BatterseaOct 7, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.