Motability Scheme at Lookers Volkswagen Battersea

4.7
Rating 4.7
(114 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30

Contact information

Address
98 York Road
Battersea
London SW11 3RD
GB
Phone Number
Call Lookers Volkswagen Battersea on 020 7924 5544
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Jordan Ratcliffe
  • Waqar Qaudoos
  • Javed Ali
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Mark Diamond
  • Mitchell Watts
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Battersea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Battersea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Battersea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Battersea on 02079245544 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Battersea

  • Rating 5.0
    Very friendly. Very good customer service
    Response from Lookers Volkswagen Battersea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The experience was exceptional. A real pleasure to deal with Lookers VW Battersea.
    Waqar and Maggie were beyond helpful.
    Response from Lookers Volkswagen Battersea
    Hello Dominic, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service. Prompt and efficient xx
    Response from Lookers Volkswagen Battersea
    Thank you for the great review mia ! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. We pride ourselves on our customer services We are so happy to hear you had such a great experience.
  • Rating 5.0
    Very helpful friendly and supportive
    Response from Lookers Volkswagen Battersea
    Hello Theresa, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Satisfied
    Response from Lookers Volkswagen Battersea
    Hello Shirley, Thank you for taking the time to leave us a review about your visit. Kind regards.
  • Rating 5.0
    They were very informative and kept me up to date. The staff at lookers were polite and helpful.
    Response from Lookers Volkswagen Battersea
    Hello

    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    Very helpful, knew what he was doing & had lots of knowledge, went above and beyond. Really nice man and a pleasure to buy a car from.
    Response from Lookers Volkswagen Battersea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    Not a good technician and management
    Response from Lookers Volkswagen Battersea
    Hi Moin

    To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.

    Thank you for taking your time to leave us feedback
  • Rating 5.0
    Handover went very smoothly. The motability specialist showed us exactly where all the controls were and how to work them.
    Response from Lookers Volkswagen Battersea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

    Amy
  • Rating 5.0
    Really nice service
    Response from Lookers Volkswagen Battersea
    Thank you for your kind words - we're glad to have been of service!
    Regards
    Amy
  • Rating 5.0
    Some very good staff some not so good special thanks to Richard and Jay and one and two others great service Mr Ellis
    Response from Lookers Volkswagen Battersea
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that *Richard and Jay receive the recognition they deserves and forward this to the management for you. Thank you
    Amy
  • Rating 5.0
    Great excellent customer service.
    Response from Lookers Volkswagen Battersea
    Hello

    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    Really great customer service. Very friendly and helpful
    Response from Lookers Volkswagen Battersea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    A little up & down with the information but once everything was sorted it was all good!
    Response from Lookers Volkswagen Battersea
    Hello Marian J.. Thank you for taking the time to leave us a review about your visit. Kind regards
  • Rating 5.0
    Very satisfied with the service and the professional personnel care Thank-you
    Response from Lookers Volkswagen Battersea
    Morning Debra , Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service happy with how everything was explained to me about my new car
    Response from Lookers Volkswagen Battersea
    Hi Clayton, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent
    Response from Lookers Volkswagen Battersea
    Hi Martin, Thank you for your high star rating. Take Care
  • Rating 5.0
    One of your colleagues his names is pouya mehrabi,,his customer service is great and excellent ,,,,, my name is kamran Dinari,,, thank you
    Response from Lookers Volkswagen Battersea
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
  • Rating 5.0
    I like Harriet and Richard they were vrey helpful from Sophie Lea Gerrard
    Response from Lookers Volkswagen Battersea
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
  • Rating 5.0
    Felt very well looked after
    Response from Lookers Volkswagen Battersea
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!

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