Motability Scheme at Lookers Volkswagen Battersea

4.6
Rating 4.6
(205 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30
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Contact information

Address
98 York Road
Battersea
London SW11 3RD
GB
Get directions
Phone Number
Call Lookers Volkswagen Battersea on 020 7924 5544
020 7924 5544
020 7924 5544
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Otis Freedman
  • Javed Ali
  • Lewis Colebrook
  • Joe Garber
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Mark Diamond
  • Manu Castro
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Battersea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Battersea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Volkswagen Battersea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Battersea on 02079245544 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Volkswagen Battersea

  • Rating 5.0
    Efficient understanding and caring good communication skills,
    Response from Lookers Volkswagen Battersea
    Dear Michelle T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Lookers Volkswagen Battersea to be efficient, understanding, and caring. Communication is key in ensuring our customers have the best experience, and we're delighted to know we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Ann
    Lookers Volkswagen Battersea Team
  • Rating 5.0
    Great, informative and helpful
    Response from Lookers Volkswagen Battersea
    Hello Eric,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be great, informative, and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Volkswagen Battersea.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Battersea
  • Rating 5.0
    Great customer service
    Response from Lookers Volkswagen Battersea
    Hello Christopher C.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service at Lookers Volkswagen Battersea. Providing exceptional service is our top priority, and it's always rewarding to know when we've achieved that goal. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Amazing jack was very helpful
    Response from Lookers Volkswagen Battersea
    Hello Kevin,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an amazing experience with us and that Jack was able to assist you effectively. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Battersea.

    Best regards,
    The Motability Scheme Team at Lookers Volkswagen Battersea
  • Rating 5.0
    Jack made me feel so at ease explaining everything he made the whole experience of collecting my new car wonderful
    Response from Lookers Volkswagen Battersea
    Hello Caroline R.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jack was able to make you feel at ease and that the process of collecting your new car was wonderful. Our team at Lookers Volkswagen Battersea is dedicated to providing exceptional service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Happy with the experience in choosing my new car very helpful member of staff 😀
    Response from Lookers Volkswagen Battersea
    Hello Shirley B.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were happy with the process of choosing your new car and that our staff was able to assist you effectively. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Jay was lovely and everyone in the office was great.
    Response from Lookers Volkswagen Battersea
    Hi Samantha,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with Jay and the rest of our team at Lookers Volkswagen Battersea. Providing excellent service is our top priority, and it's fantastic to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Very helpful understanding and caring just can not wait 3 month's in need ASAP for car
    Response from Lookers Volkswagen Battersea
    Hi Deborah,

    Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you found our team helpful, understanding, and caring. We completely understand your urgency in needing a car as soon as possible. Please feel free to reach out to us directly, and we'll do our best to assist you with any immediate needs or explore any possible options to expedite the process. Your satisfaction is very important to us, and we're here to help in any way we can.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    The customer service is excellent. There was a problem with my order but Javed Ali and his manager sorted it out straight way.

    Thank you again Javed Ali

    Dorett Richardson
    Response from Lookers Volkswagen Battersea
    Thank you so much for your kind words! We are so happy to hear that Javed was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Staff were friendly and efficient would definitely recommend and they have a lovely waiting area
    Response from Lookers Volkswagen Battersea
    Dear Abdul-haseeb S.,

    Thank you so much for taking the time to share your positive experience with us at Lookers Volkswagen Battersea. We are thrilled to hear that our staff's friendliness and efficiency made a great impression on you. It's wonderful to know that you enjoyed our waiting area as well. Your recommendation means a lot to us, and we are grateful for your support. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Rey was very considerate and carried out a great handover. She went through everything in the vehicle and answered all of our questions and concerns
    Response from Lookers Volkswagen Battersea
    Dear Antonio C.,

    Thank you so much for taking the time to share your positive experience with us at Lookers Volkswagen Battersea. We are thrilled to hear that Rey provided you with a considerate and thorough handover. It's wonderful to know that she was able to address all your questions and concerns effectively. Your feedback is greatly appreciated and will be shared with Rey and the team. We are committed to providing excellent service and your satisfaction is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Great service very polite helpful
    Kept me informed along the whole process
    Washed and cleaned my vehicle
    Exsplained my whole service report to me
    Response from Lookers Volkswagen Battersea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Best service I’ve had in a long time explained everything to me in depth was great. Thanks
    Response from Lookers Volkswagen Battersea
    Hello Kallum,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Lookers Volkswagen Battersea. Our team always strives to provide detailed and exceptional service, and it’s fantastic to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Volkswagen Battersea Team
  • Rating 5.0
    Very nice
    Response from Lookers Volkswagen Battersea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fantastic service from Rey 10 out of 10 🌞🌞🌞🌞🌞
    Response from Lookers Volkswagen Battersea
    Hi Dean,
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Nice work
    Response from Lookers Volkswagen Battersea
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
    kind regards
  • Rating 5.0
    I am very satisfied with service
    Response from Lookers Volkswagen Battersea
    Hi Shirley, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards.
  • Rating 5.0
    my experience was so efficient and very easygoing, my dealer rey shakespeare was absolutely amazinggg made my journey with VW so much better and left me so happy i appreciate her so much honestly
    Response from Lookers Volkswagen Battersea
    Hi Maha, Thank you so much for your kind words! We are so happy to hear that Ray was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
    Kind regards
  • Rating 5.0
    The lady who arranged for every at the reception was wonderful and helpful. Also I got my car back on time. 👍🏼
    Response from Lookers Volkswagen Battersea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Volkswagen Battersea
  • Rating 5.0
    Rey was amazing to work with, very experienced and guided me from 1-10 very successfully. Very kind and always made sure we were welcomed and had all the information we needed.
    Response from Lookers Volkswagen Battersea
    Hi Milouda, Thank you so much for your kind words! We are so happy to hear that Rey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
    Kind regards

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