Motability Scheme at Lookers Volkswagen Battersea
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
98 York Road
Battersea
London SW11 3RD
GB
Phone Number
Call Lookers Volkswagen Battersea on 020 7924 5544
020 7924 5544
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Jordan Ratcliffe
- Waqar Qaudoos
- Javed Ali
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Mark Diamond
- Mitchell Watts
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Battersea
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Battersea
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Battersea can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Battersea on 02079245544 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Battersea
- Rating 5.0Apr 8, 2024Great experience, Javed made the process smooth and easy. Thanks Lookers Battersea. Happy customer here. 😊Response from Lookers Volkswagen BatterseaApr 9, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 5, 2024Went in to drop off my car it's annual service, Staff was very welcoming, Great customer service and hospitality as per usual.Response from Lookers Volkswagen BatterseaApr 8, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 3, 2024Javed was amazing, he was very helpful in squeezing me in for an appointment at last minute. He also gave me as much information as possible.Response from Lookers Volkswagen BatterseaApr 4, 2024Thank you for the great review and the feedback on Javed, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 3, 2024He explained ever in detail and was very polite. Offered me the correct chair to sit on. Good manners.Response from Lookers Volkswagen BatterseaApr 3, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 1, 2024Javed was very accommodating I had a notability vehicle he made sure I was comfortable in it as that day I was in intense pain. Awesome experience and 10/10 customer service.Response from Lookers Volkswagen BatterseaApr 2, 2024Thank you for the great review and the feedback on Javed, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 2.0Mar 28, 2024Not happy they did not take my right details and nearly 9 months past before everybody realised that my car wasn’t even ordered or application hadn’t been put in with yourself now I have to rate all over again For time to pass before I actually receive my vehicle not happyResponse from Lookers Volkswagen BatterseaMar 29, 2024To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.
- Rating 5.0Mar 18, 2024Excellent service provided by Waqar great 100% appreciate your assistance with my new carResponse from Lookers Volkswagen BatterseaMar 19, 2024Thank you for the great review and the feedback on Waqar, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 24, 2024Very friendly. Very good customer serviceResponse from Lookers Volkswagen BatterseaFeb 26, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 23, 2024The experience was exceptional. A real pleasure to deal with Lookers VW Battersea.
Waqar and Maggie were beyond helpful.Response from Lookers Volkswagen BatterseaJan 29, 2024Hello Dominic, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Jan 18, 2024Excellent service. Prompt and efficient xxResponse from Lookers Volkswagen BatterseaJan 19, 2024Thank you for the great review mia ! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. We pride ourselves on our customer services We are so happy to hear you had such a great experience.
- Rating 5.0Jan 15, 2024Very helpful friendly and supportiveResponse from Lookers Volkswagen BatterseaJan 16, 2024Hello Theresa, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 4.0Jan 9, 2024SatisfiedResponse from Lookers Volkswagen BatterseaJan 10, 2024Hello Shirley, Thank you for taking the time to leave us a review about your visit. Kind regards.
- Rating 5.0Jan 4, 2024They were very informative and kept me up to date. The staff at lookers were polite and helpful.Response from Lookers Volkswagen BatterseaJan 6, 2024Hello
Thank you for taking the time to leave us a 5 star review. We hope you have a great day!
Thank you
Ashleigh - Rating 5.0Dec 1, 2023Very helpful, knew what he was doing & had lots of knowledge, went above and beyond. Really nice man and a pleasure to buy a car from.Response from Lookers Volkswagen BatterseaDec 2, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 1.0Dec 1, 2023Not a good technician and managementResponse from Lookers Volkswagen BatterseaDec 2, 2023Hi Moin
To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Thank you for taking your time to leave us feedback - Rating 5.0Nov 27, 2023Handover went very smoothly. The motability specialist showed us exactly where all the controls were and how to work them.Response from Lookers Volkswagen BatterseaNov 28, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
Amy - Rating 5.0Nov 21, 2023Really nice serviceResponse from Lookers Volkswagen BatterseaNov 22, 2023Thank you for your kind words - we're glad to have been of service!
Regards
Amy - Rating 5.0Nov 10, 2023Some very good staff some not so good special thanks to Richard and Jay and one and two others great service Mr EllisResponse from Lookers Volkswagen BatterseaNov 13, 2023Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that *Richard and Jay receive the recognition they deserves and forward this to the management for you. Thank you
Amy - Rating 5.0Nov 5, 2023Great excellent customer service.Response from Lookers Volkswagen BatterseaNov 6, 2023Hello
Thank you for taking the time to leave us a 5 star review. We hope you have a great day!
Thank you
Ashleigh - Rating 5.0Oct 27, 2023Really great customer service. Very friendly and helpfulResponse from Lookers Volkswagen BatterseaOct 28, 2023Thank you for your kind words - we're glad to have been of service!