Motability Scheme at Lookers Volkswagen Battersea

4.5
Rating 4.5
(177 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30

Contact information

Address
98 York Road
Battersea
London SW11 3RD
GB
Phone Number
Call Lookers Volkswagen Battersea on 020 7924 5544
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Jordan Ratcliffe
  • Javed Ali
  • Rehaana Shakespeare
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Mark Diamond
  • Manu Castro
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Battersea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Battersea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Battersea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Battersea on 02079245544 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Battersea

  • Rating 5.0
    Best experience. Efficient. Great communication.
    Response from Lookers Volkswagen Battersea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    I can confidently say that my car-buying experience was exceptional thanks to the outstanding service at Volkswagen . From the moment I stepped into the dealership, I was greeted me with a warm smile and a genuine willingness to help.

    They took time to listen to my needs and preferences, guiding me through the selection process without any pressure.
    Very patient with answering all my questions thoroughly and ensuring I was comfortable every step of the way.

    Overall, I highly recommend Volkswagen to anyone looking for a car. I had very positive and professional experience.

    Thank you.
    Response from Lookers Volkswagen Battersea
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Knowledgeable, friendly, helpful and straight to the point.
    Response from Lookers Volkswagen Battersea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very happy the sales assistant was excellent
    Response from Lookers Volkswagen Battersea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The young lady Rey who dealt with us very friendly and helpful person.
    Response from Lookers Volkswagen Battersea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Best customer service I’ve had
    Response from Lookers Volkswagen Battersea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Amazing services reliable informative
    Response from Lookers Volkswagen Battersea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Amazing services. Rey was lovely she informed me on everything that I needed to know from the speck of the vehicle to putting through my application quick and reliable!!
    Response from Lookers Volkswagen Battersea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Rey was fabulous! Super helpful and understanding. She covered everything and had so much patience.
    Response from Lookers Volkswagen Battersea
    Thank you so much for your kind words! We are so happy to hear that Rey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Rey Shakespeare at Lookers Volkswagen was fantastic. Very detailed and transparent, an amazing member of staff who I would recommend.
    Response from Lookers Volkswagen Battersea
    Thank you so much for your kind words! We are so happy to hear that Rey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Certainly! Here’s a polished review:

    “Exceptional Service from Rey Shakespeare at VW Lookers Battersea!”

    We had the pleasure of being assisted by Rey Shakespeare at VW Lookers Battersea, and we cannot praise her enough. Rey went above and beyond to ensure we felt comfortable and informed throughout the entire process. She took the time to explain every function of the car in detail, making sure we understood everything clearly.

    Her patience and dedication stood out, and she provided us with her contact details in case we needed any further assistance. It’s rare to come across someone so committed to customer satisfaction. Rey truly made the experience seamless and enjoyable.

    We highly recommend her to anyone visiting VW Lookers Battersea – you won’t be disappointed! Thank you, Rey, for your outstanding service!
    Response from Lookers Volkswagen Battersea
    Thank you so much for your kind words! We are so happy to hear that Rey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    I dealt with a lovely lady called Rey who was super helpful in taking me through the car and ensuring it was a smooth handover. Great service!
    Response from Lookers Volkswagen Battersea
    Thank you so much for your kind words! We are so happy to hear that Rey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Good
    Response from Lookers Volkswagen Battersea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 1.0
    My windscreen wipers needed replacing but Motability declined to pay for it
    Response from Lookers Volkswagen Battersea
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    It was a pleasure to have dealt with Rey. It's clear she has a genuine concern and desire to help those with debilitations which is very reassuring. Also with a very pleasant demeanour.
    Response from Lookers Volkswagen Battersea
    Thank you so much for your kind words! We are so happy to hear that Rey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 1.0
    I do not give permission to post on the website. Thank you. Please remove
    Response from Lookers Volkswagen Battersea
    Thank you for the great review and the feedback on Rey, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The handover was great, Rey went through every detail of the car specs and the VW app. She used her electronics pad to go through the final stages of the agreement. She even loaded my car from my old car and left a coffee in the new car whilst I pop to ladies before I drove off. She is an asset to the VW team and Mobility. Rey kept me informed throughout the process from ordering the car to handover.! Thank you Rey you are great 😊
    Response from Lookers Volkswagen Battersea
    Thank you for the great review and the feedback on Ray, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Rey was very good at her job and explained everything we wanted to know
    Response from Lookers Volkswagen Battersea
    Thank you for the great review and the feedback on Rey, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Rey was patient and allowed my mum time to review the car and showed us each detail and its features.
    Response from Lookers Volkswagen Battersea
    Thank you for the great review and the feedback on Rey, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Helpful friendly and courteous 🌞🌞🌞
    Response from Lookers Volkswagen Battersea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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