Motability Scheme at Hedin BMW Woolwich

4.9
Rating 4.9
(151 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
Duke of Wellington Avenue
London SE18 6SR
GB
Get directions
Phone Number
Call Hedin BMW Woolwich on 020 8318 6868
020 8318 6868
020 8318 6868
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Lee Madden
  • Matthew Peck
  • Akieran Corridon
  • Peter Smith
  • Helen Brooker
  • Kacper Wlodkowski
  • Wesley Mcbarnett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Paul Dawes
  • Niranchan Manoharan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hedin BMW Woolwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hedin BMW Woolwich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Hedin BMW Woolwich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hedin BMW Woolwich on 02083186868 to make an appointment with our Motability specialist.

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Reviews at Hedin BMW Woolwich

  • Rating 5.0
    I had a fantastic experience at Hedin BMW Woolwich. A special thanks to Matthew Peck, who went above and beyond to help us. He took the time to explain everything clearly, answered all our questions patiently, and ensured we had all the necessary information to make the best decision. His professionalism, knowledge, and friendly approach truly made the whole process smooth and enjoyable.
    I highly recommend this dealership, and especially Matthew, to anyone seeking a top-notch BMW experience. Thank you again!
    Response from Hedin BMW Woolwich
    Thank you so much for taking the time to share your wonderful experience at Hedin BMW Woolwich. We are thrilled to hear that Matthew Peck provided you with exceptional service and made your visit enjoyable.

    We truly appreciate your recommendation and are delighted that you found everything you needed to make the best decision. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering top-notch service to all our customers.

    Thank you once again for your kind words. We look forward to welcoming you back in the future.

    Best regards,

    The Hedin BMW Woolwich Team
  • Rating 5.0
    Kacper was very helpful and kind and he was so considerate of my disability. He was informative about the car and super helpful .
    Response from Hedin BMW Woolwich
    Thank you so much for taking the time to share your positive experience with us at Hedin BMW Woolwich. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Hedin BMW Woolwich Team


  • Rating 5.0
    Wesley was very kind, knew his stuff. He was very helpful and patient answering all my questions so well.
    Nothing was too much trouble. Makes a nice coffee too. 👍
    Ordered my new car but have to wait till Jan.
    Response from Hedin BMW Woolwich
    Thank you so much for taking the time to leave such a wonderful review!

    We appreciate your patience as you wait for your new car and are confident it will be worth the wait. If you have any further questions or need assistance in the meantime, please don't hesitate to reach out. We look forward to seeing you again soon.

    Best regards,
    The Hedin BMW Woolwich Team
  • Rating 5.0
    Staff was very helpful and polite
    Response from Hedin BMW Woolwich
    Thank you so much for taking the time to leave us such a wonderful review! If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Stephen James BMW Woolwich in the future.

    Best regards,
    The Motability Scheme Team at Stephen James BMW Woolwich
  • Rating 5.0
    Great service friendly knowledgeable staff
    Response from Hedin BMW Woolwich


    Thank you so much for taking the time to leave us such a wonderful review! If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stephen James BMW Woolwich Team
  • Rating 5.0
    Khalid was brilliant xx
    Response from Hedin BMW Woolwich
    Hello Leah O.,

    Thank you so much for taking the time to leave such a wonderful review! Your feedback is incredibly valuable to us, and we're delighted to know that your experience at Stephen James BMW Woolwich was a positive one. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Stephen James BMW Woolwich Team
  • Rating 3.0
    It was ok they forgot my replacement puncture kit which I then had to return the next day to collect but otherwise went ok
    Response from Hedin BMW Woolwich
    Hello Demayn,

    Thank you for taking the time to share your feedback with us. We apologize for the oversight regarding your replacement puncture kit and any inconvenience it may have caused you. We appreciate your understanding and are glad to hear that everything else went smoothly. Your feedback is valuable to us as we strive to improve our services. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stephen James BMW Woolwich
  • Rating 5.0
    Very helpful and understanding
    Response from Hedin BMW Woolwich
    Dear Asiah B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team at Stephen James BMW Woolwich to be helpful and understanding. Your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stephen James BMW Woolwich
  • Rating 5.0
    Everything went well and in a timely manner
    Response from Hedin BMW Woolwich
    Hello Claude,

    Thank you so much for taking the time to leave us a review. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stephen James BMW Woolwich
  • Rating 5.0
    Great service
    Great people
    Lovely coffee
    Response from Hedin BMW Woolwich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Just first class service
    Response from Hedin BMW Woolwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The staff are brilliant can you tell them from mombility how happy I'm with them
    Response from Hedin BMW Woolwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    It was good but I would of liked a call back when the vehicle was ready
    Response from Hedin BMW Woolwich
    Thank you for the great review and your valuable feedback, this will be passed onto our team. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service with my visit
    Response from Hedin BMW Woolwich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very polite and helpful plus washed my car in and out good job
  • Rating 5.0
    Excellent service.
    Quite friendly and approachable staff.
    Response from Hedin BMW Woolwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Sonia was great she told us everything about the car she was very friendly and kind person
    Response from Hedin BMW Woolwich
    Thank you for the great review and your feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    I think the gentleman’s name was James, he sat on the end table. He was very nice and very accommodating. Thank you so much.
    Response from Hedin BMW Woolwich
    Thank you for your kind words - we really appreciate it. We look forward to welcoming you back in the future. Kind regards.
  • Rating 5.0
    Kaspa was fantastic from the beginning, he constantly updated us throughout the whole process on where the car was along with answering any questions we asked. Highly recommendes
  • Rating 5.0
    Always very helpful and kind staff which I appreciate as I’m disabled.

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