Sharna C.
Sep 23, 2024
Front desk Sarb -for the outstanding customer service I received during my recent visit to your showroom. From the moment I walked in, Sarb made me feel incredibly welcome with their exceptional assistance and professionalism.
What truly stood out was Sarb’s dedication to ensuring that I felt both comfortable and valued as a customer. Their willingness to go above and beyond left a lasting impression, and it is rare to encounter such personalised and attentive care. Thanks to Sarb’s efforts, my experience was not only positive but memorable.
Please pass along my sincere thanks to Sarb for making my visit so enjoyable
Unforgettable Experience with Lee at Mini Sales:
I recently had the pleasure of purchasing my car from Mini, and the entire experience was absolutely exceptional, thanks to Lee. From the moment I walked into the showroom, Lee made me feel incredibly welcome with his friendly and professional approach. He took the time to get to know me and understand exactly what I was looking for, and his extensive knowledge of the Mini lineup really stood out.
Before I made my decision, Lee gave me an incredibly thorough tour of the car. He walked me through every feature in remarkable detail, explaining all the technology, safety features, and design elements with such expertise. It was clear he knew the product inside and out, and he ensured I felt comfortable and informed before moving forward. He even arranged a test drive, which was a fantastic experience in itself. Lee made sure I understood how the car handled, pointing out various functions as we drove, and answering every question I had with patience and clarity.
What truly set Lee apart was the personal touch he brought to every moment. When it was time to pick up my car, I was completely blown away. Lee had arranged for my car to be driven into the showroom with a giant red bow on it – a gesture I’ll never forget. As if that wasn’t enough, my favorite song was playing in the background, making the entire moment feel like a personal celebration just for me. It was such a thoughtful, heartfelt surprise that I was almost in tears. I genuinely felt like I was being celebrated, not just as a customer, but as a person.
The handover was beyond anything I expected, and Lee’s dedication to providing the best possible experience truly shines through. He went out of his way to make sure every part of the process was seamless, personal, and exciting. This was not just a transaction – it was an unforgettable experience that made me feel valued and appreciated.
If you’re considering buying a Mini, I cannot recommend Lee highly enough. His professionalism, knowledge, and personal care made this the best car-buying experience I’ve ever had. Thank you, Lee, for turning this moment into something truly special!