Motability Scheme at Renault Retail Group Renault Orpington

4.9
Rating 4.9
(136 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
1 Crofton Road
Orpington BR6 8AB
GB
Phone Number
Call Renault Retail Group Renault Orpington on 01689 473500
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Timothy Eldridge
  • Paul Parkinson
  • Luke Ganney
  • Jake Kerins
  • Daniel Velosa
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Angelo Costantino
  • Michael Crispe
  • Steve Schifano
  • Rebecca Garrett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Orpington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Orpington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Orpington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Orpington on 01689473500 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Orpington

  • Rating 5.0
    Luke Ganney was very helpful and friendly during my experience. All questions answered and I was at ease.
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback. We're so glad to hear that Luke provided helpful and friendly service, making you feel at ease throughout your experience. We appreciate your kind words! Best Wishes, Adam
  • Rating 5.0
    Excellent in every way..
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback. We're delighted to hear that your experience was excellent in every way. We appreciate your support! Best Wishes, Adam
  • Rating 5.0
    Easy, informative and great that Dan checked in with a couple of days after.
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback. We’re glad to hear that the process was easy and informative, and that Dan’s follow-up made a positive impact. We appreciate your support! Best Wishes, Adam
  • Rating 5.0
    Really helpful
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback. We're delighted to hear that you had a positive experience with our team at Renault Orpington. We appreciate your support! Best Wishes, Adam.
  • Rating 5.0
    Kept us updated on car service was good
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback. We're glad to hear you were kept updated and satisfied with the car service. We appreciate your support! Best Wishes, Adam
  • Rating 4.0
    The advisor was helpful, pleasant and knowledgeable.
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback! We're glad to hear that you had a positive experience with our advisor. Best wishes, Adam.
  • Rating 5.0
    Very good the man who collected and dropped off my car was first class
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback! We're so glad to hear that the service met your expectations. Best Wishes, Adam.
  • Rating 5.0
    Amazing customer service! Best dealership we have ever been too. We choose this over our local dealership purely due to the customer service and staff.
    Response from Renault Retail Group Renault Orpington
    Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that our customer service stood out to you. We truly appreciate your trust and loyalty. Best Wishes, Adam
  • Rating 5.0
    Rebecca the lady who dealt with everything was amazing
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback! We're delighted to hear that Rebecca provided an amazing experience. Best Wishes, Adam.
  • Rating 5.0
    Luke was very helpful & considerate & knows what he's talking about about.
    Many thanks
    Response from Renault Retail Group Renault Orpington
    Thank you for your wonderful feedback. We're glad Luke could assist you and provide such great service. If you need any further help, feel free to reach out. Best wishes, Adam.
  • Rating 5.0
    Excellent staff job well sone from pickup to completion xx
    Response from Renault Retail Group Renault Orpington
    Thank you for your kind words! We're thrilled to hear that you had a great experience from start to finish. If you need any further assistance, don't hesitate to reach out. Best wishes, Adam.
  • Rating 5.0
    Very nice , with tea and chairs to use and very welcome too
    Helpful with question and also clean car
    Response from Renault Retail Group Renault Orpington
    Thank you for your kind words! We're glad you felt welcome and comfortable during your visit. We always strive to make the experience as pleasant as possible. Best wishes, Adam.
  • Rating 5.0
    The staff at this dealership were really pleasant. I ordered my car with Tim, he was absolutely amazing. He gave me all the necessary information I needed without burdening me with anything extra. He answered every query or concerns I had with great reassurance which made this process so smooth and simple. I would most definitely recommend going with this dealership.
    Response from Renault Retail Group Renault Orpington
    Thank you for your kind words! We're thrilled to hear that Tim made the process smooth and simple for you. We really appreciate your recommendation and are so happy you had a great experience! Best Wishes, Adam.
  • Rating 5.0
    Very good experience it was my first time having my car serviced but it’s Renault dealer very welcoming. Very helpful. Looking forward to seeing him again soon.
    Response from Renault Retail Group Renault Orpington
    Thank you for your wonderful feedback! We're so glad to hear that your first service experience was positive and that the team made you feel welcome and supported. We look forward to assisting you again in the future. Best Wishes, Adam.
  • Rating 5.0
    Very friendly and attentive.
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback! We're so glad to hear that you found our team friendly and attentive. We truly appreciate your support and look forward to assisting you again in the future. Best Wishes, Adam.
  • Rating 5.0
    Good communication and that's the key to a great company
    Response from Renault Retail Group Renault Orpington
    Thank you for your thoughtful feedback. We’re delighted to hear that our communication met your expectations, as it’s something we truly value. We appreciate your kind words and look forward to seeing you again. Best Wishes, Adam.
  • Rating 5.0
    Quality service, easy process and was quicker than expected to get the car delivered. Would highly recommend
    Response from Renault Retail Group Renault Orpington
    Thank you for your fantastic review! We're delighted you found the process smooth and efficient, and we appreciate your recommendation. Enjoy your new car! Best wishes, Adam.
  • Rating 5.0
    He was good when we go to him tim
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback! We're glad to hear you had a positive experience with Tim. We’ll make sure to pass along your kind words. Best wishes, Adam.
  • Rating 5.0
    Excellent customer service and customer care from Luke at Renault Orpington, we couldn’t be more pleased. Thank you.
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback! We’re delighted to hear that Luke at Renault Orpington provided excellent customer service and care. It’s wonderful to know you’re so pleased with your experience. Thank you for choosing us! Best Wishes, Adam
  • Rating 5.0
    Good
    Response from Renault Retail Group Renault Orpington
    Thank you for the five-star feedback! We're glad to hear you had a great experience. If there's anything else we can do for you, feel free to reach out. Best wishes, Adam.

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