Motability Scheme at Renault Retail Group Renault Orpington

4.8
Rating 4.8
(118 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
1 Crofton Road
Orpington BR6 8AB
GB
Phone Number
Call Renault Retail Group Renault Orpington on 01689 473500
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Timothy Eldridge
  • Paul Parkinson
  • Luke Ganney
  • Daniel Velosa
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Angelo Costantino
  • Michael Crispe
  • Steve Schifano
  • Rebecca Garrett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Orpington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Orpington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Orpington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Orpington on 01689473500 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Orpington

  • Rating 5.0
    Excellent customer service and customer care from Luke at Renault Orpington, we couldn’t be more pleased. Thank you.
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback! We’re delighted to hear that Luke at Renault Orpington provided excellent customer service and care. It’s wonderful to know you’re so pleased with your experience. Thank you for choosing us! Best Wishes, Adam
  • Rating 5.0
    Good
    Response from Renault Retail Group Renault Orpington
    Thank you for the five-star feedback! We're glad to hear you had a great experience. If there's anything else we can do for you, feel free to reach out. Best wishes, Adam.
  • Rating 5.0
    Very good from start to finish very courteous and nothing too much trouble
    Response from Renault Retail Group Renault Orpington
    Thank you for sharing your positive experience! We're delighted to hear that everything went smoothly and that our team was able to assist you with ease. If you need anything in the future, we're here to help. Best Wishes, Adam.
  • Rating 5.0
    Once again a brilliant service. Dave is an absolute asset to you, he is so kind and considerate. Kept in contact all the time as well.
    Response from Renault Retail Group Renault Orpington
    Thank you for your five-star feedback! We're thrilled to hear that Dave provided such excellent service and kept in touch throughout. We truly appreciate your kind words and look forward to seeing you again in the future. Best Wishes, Adam.
  • Rating 5.0
    Excellent service
    Response from Renault Retail Group Renault Orpington
    Hello, thank you for your feedback! We're so glad to hear you had an excellent experience. Best Wishes, Adam.
  • Rating 5.0
    Excellent service from all members of staff. Professional and friendly
    Response from Renault Retail Group Renault Orpington
    Hello Jacqueline, thank you for your five-star feedback! We're thrilled to hear that our team provided professional and friendly service. Best Wishes, Adam.
  • Rating 5.0
    Very easy and efficient. Thank you
    Response from Renault Retail Group Renault Orpington
    Thank you for your feedback! We're glad to hear the process was easy and efficient. Best Wishes, Adam.
  • Rating 5.0
    Everything first rate from start to finish
    Response from Renault Retail Group Renault Orpington
    Hello Raymond, thank you for your positive feedback! We're thrilled to hear that everything was first-rate from start to finish. Best wishes, Adam.
  • Rating 5.0
    First class the person we dealt with was very pleasant and helpful.
    Response from Renault Retail Group Renault Orpington
    Hello Tyrone, thank you for your fantastic feedback. We're thrilled to hear that you had a first-class experience and found our colleague you dealt with to be pleasant and helpful. We appreciate your support and look forward to assisting you again in the future! Best Wishes, Adam.
  • Rating 5.0
    Luke deserves a raise.
    Response from Renault Retail Group Renault Orpington
    Hello Carl, thank you for your fantastic feedback! We're thrilled to hear that Luke provided you with outstanding service at Renault Orpington. Your recommendation for a raise and five-star rating will definitely be passed along! Best Wishes, Adam.
  • Rating 5.0
    Great experience Luke explained the process kept me updated on my order and hassle free collecting my new car
    Response from Renault Retail Group Renault Orpington
    Hello Christina, thank you for sharing your positive experience. We're glad Luke was able to keep you informed and make the process hassle-free. Enjoy your new car, and we hope to see you again soon! Best Wishes, Adam.
  • Rating 5.0
    Excellent service, professional and very friendly staff, very pleased. Thank you 🙏
    Response from Renault Retail Group Renault Orpington
    Hello Peter, thank you for your feedback. We're thrilled to hear that you received excellent service from our professional and friendly team at Orpington. We look forward to seeing you again! Best Wishes, Adam
  • Rating 5.0
    Excellent
    Response from Renault Retail Group Renault Orpington
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    So easy, thanks
    Response from Renault Retail Group Renault Orpington
    Hello Sam, you're very welcome! We're glad the process was easy for you. If you need anything else, feel free to reach out. Best wishes, Adam.
  • Rating 5.0
    Absolutely first class
    Response from Renault Retail Group Renault Orpington
    Hello Tyrone, thank you for your fantastic feedback. We're thrilled to hear you had a first-class experience. If there's anything else we can do for you, just let us know. Best wishes, Adam.
  • Rating 5.0
    Best motability dealership we have used.
    Friendly and knowledgeable.
    Response from Renault Retail Group Renault Orpington
    Hello Susan, thank you for your five-star feedback. We're thrilled to hear that you consider us the best Motability dealership you've used, and that our team was friendly and knowledgeable. Best wishes, Adam.
  • Rating 5.0
    Excellent
    Response from Renault Retail Group Renault Orpington
    Hello Sivananthan, thank you for taking the time to rate our Orpington dealership five-stars and the kind comment on the excellent service you received from the team! Best wishes, Adam.
  • Rating 5.0
    Great and easy
    Response from Renault Retail Group Renault Orpington
    Hello Sam, thank you for your feedback! We're glad to hear that your experience was great and easy. If you have any other comments or need further assistance, just let us know. Best wishes, Adam.
  • Rating 5.0
    Very happy with service offered by Timothy Eldridge. Polite, informative, knowledgeable. Regards
    Response from Renault Retail Group Renault Orpington
    Hello Roger, thank you for your feedback. We’re thrilled to hear that Timothy provided polite, informative, and knowledgeable service. We appreciate your kind words and look forward to seeing you again. Best wishes, Adam.
  • Rating 5.0
    It was a pleasure to deal with Floyd Elgar at the Orpington branch. I’ve been disabled 35+ years and had many cars but Floyd was the best motability guy I’ve ever dealt with.
    I had to arrange everything over the phone as I was too unwell but he made the whole process straightforward and comfortable.
    Thank you Floyd!
    Response from Renault Retail Group Renault Orpington
    Hello David, thank you for your five-star feedback. We’re glad to hear that Floyd at our Orpington dealership provided you with such exceptional service. We're glad he made the process straightforward and comfortable for you. Kind regards, Adam.

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