Motability Scheme at RRG Dacia Orpington

5.0
Rating 5.0
(13 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
1 Crofton Road
Orpington BR6 8AB
GB
Phone Number
Call RRG Dacia Orpington on 01689 473843
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Timothy Eldridge
  • Paul Parkinson
  • Luke Ganney
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Angelo Costantino
  • Michael Crispe
We recommend calling and booking an appointment before visiting.
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Accessibility features at RRG Dacia Orpington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to RRG Dacia Orpington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

RRG Dacia Orpington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact RRG Dacia Orpington on 01689473843 to make an appointment with our Motability specialist.

Reviews at RRG Dacia Orpington

  • Rating 5.0
    Luke was so kind and helpful
    Response from RRG Dacia Orpington
    Hello Romarni, we're delighted to hear that you found our team at Orpington kind and helpful! Providing excellent service and assistance is our goal, and we're glad we could meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Thoroughly professional and friendly service and felt valued as a motability customer.

    Tim Eldridge was friendly and very knowledgeable.
    Response from RRG Dacia Orpington
    Hello Ishrat, we're delighted to hear about your positive experience with Tim at our Orpington dealership! Providing thorough, professional, and friendly service to all our customers, especially those on Motability, is our priority. We're glad that Tim's expertise and friendly demeanour made you feel valued during your visit. Please don't hesitate to reach out if you need any further assistance. Kind regards, Adam.
  • Rating 5.0
    ★★★★★、
    Share your experience with us*
    First class customer service. Luke was very professional and answered any questions we had.
    The one question he didn't know the answer to re free dart charge. he went online and got us the answer within minutes. I honestly can't fault the service we were given. There is a very small issue with overspray on the car which was noticed by the sales team on the morning of collection to which Luke has put a reminder in his diary to chase the workshop to make sure they are aware it's waiting to go back to be rectified.
    Response from RRG Dacia Orpington
    Hi Joanne, thank you for sharing your experience with us! We're delighted to hear that you received first-class customer service from Luke at our Orpington dealership. It's great to know that he was professional, responsive, and went above and beyond to ensure all your questions were answered promptly. We appreciate your understanding regarding the overspray issue, and rest assured that Luke has taken proactive steps to address it promptly. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to seeing you again! Kind regards, Adam.
  • Rating 5.0
    Amazing customer service 100% Luke gave everything from the moment we ordered until we picked car up
    Response from RRG Dacia Orpington
    Hi Danielle, it's wonderful to hear that you received amazing customer service from Luke at our Orpington dealership throughout the entire process, from ordering to picking up your car. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We hope you enjoy your new car! Kind regards, Adam.
  • Rating 5.0
    Luke is so good
    Response from RRG Dacia Orpington
    Hi Robert, thank you for taking the time to rate our Orpington dealership five-stars, and the kind comment on the excellent service you received from Luke! Many thanks, Adam.
  • Rating 5.0
    Amazing. Luke was very thorough, answered any questions I had. Very friendly and approachable. Would definitely recommend to others.
    Response from RRG Dacia Orpington
    Hi Joanne, Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent. Polite Friendly staff very helpful, answered all questions regarding car.
    Response from RRG Dacia Orpington
    Hi Charles, we're delighted to hear that you had an excellent five-star experience with our polite and friendly team at our Orpington dealership! Customer satisfaction is our top priority, and we're here to help with any questions you may have. If there's anything else you need or any further questions in the future, feel free to reach out. Thank you for your kind words! Many thanks, Adam.
  • Rating 5.0
    Excellent service from luke from start to finish we would highly recommend dacia Orpington I'll never go anywhere else
    Response from RRG Dacia Orpington
    Hi Michael, thank you for your kind words! We're thrilled to hear that you received excellent service from Luke from start to finish and that you highly recommend Dacia Orpington. Your loyalty is valued, and we look forward to seeing you again in the future. If you have any further questions or needs, please don't hesitate to let us know. Have a great day! Kind regards, Adam.
  • Rating 5.0
    Great communication fantastic service thank you
    Response from RRG Dacia Orpington
    Morning Alison, we understand the management team at Orpington have been in touch to resolve all the outstanding issues. Glad you are happy with the service you have received. Many thanks Kelly
  • Rating 5.0
    Great service from luke very helpful and understandin
    Response from RRG Dacia Orpington
    Morning Aliosn, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us reviews@renaultretail.co.uk. Many thanks Kelly.
  • Rating 5.0
    Brilliant service
    Response from RRG Dacia Orpington
    Hi Stephen, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Kelly
  • Rating 5.0
    Great customer service very freindly
    Response from RRG Dacia Orpington
    Thank you for the great review and the feedback, we really appreciate it.
    Kind regards. Jo
  • Rating 5.0
    Brilliant helpfull and very friendly
    Response from RRG Dacia Orpington
    Hi Joanna, thank you for your feedback and high rating.

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