Motability Scheme at Renault Retail Group Dacia Orpington
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
1 Crofton Road
Orpington BR6 8AB
GB
Phone Number
Call Renault Retail Group Dacia Orpington on 01689 473843
01689 473843
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Timothy Eldridge
- Paul Parkinson
- Luke Ganney
- Daniel Velosa
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Angelo Costantino
- Michael Crispe
- Steve Schifano
- Rebecca Garrett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Dacia Orpington
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Renault Retail Group Dacia Orpington
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Renault Retail Group Dacia Orpington can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Renault Retail Group Dacia Orpington on 01689473843 to make an appointment with our Motability specialist.
Reviews at Renault Retail Group Dacia Orpington
- Rating 5.0Nov 29, 2024Amazing service, Daniel was excellent and made whole process a breeze, while explaining everything. Really appreciate all they did for me on the day, great group of peopleResponse from Renault Retail Group Dacia OrpingtonDec 2, 2024Thank you so much for your kind words! We're thrilled to hear that Daniel made the process so easy for you, and that you had a great experience. We truly appreciate your feedback and look forward to assisting you again in the future. Best Wishes, Adam.
- Rating 5.0Nov 4, 2024Absolutely amazing easy and fast service with multiple options,
Quick delivery time and customer service was incredible by my dealer Luke, i would definitely recommend and go back again and again !!!
Car came exactly how I wanted and my pick up day was made very special by the teamResponse from Renault Retail Group Dacia OrpingtonNov 12, 2024Thank you for your five-star feedback! We're thrilled to hear that Luke and the team made your experience easy, fast, and special. We appreciate your recommendation and look forward to welcoming you back! Best Wishes, Adam. - Rating 5.0Oct 28, 2024Tim was extremely helpful and very friendly made the process very easy and staight forward as this was my first time definitely would recommendResponse from Renault Retail Group Dacia OrpingtonOct 29, 2024Hello Kenzo, thank you for your fantastic feedback. We're thrilled to hear that Tim made your first experience easy and straightforward. Your recommendation is appreciated! Best wishes, Adam.
- Rating 5.0Sep 30, 2024Was very welcoming and talked me through everything I needed to know and very helpfulResponse from Renault Retail Group Dacia OrpingtonOct 1, 2024Hello Bobby, thank you for your kind feedback. We're glad to hear that you felt welcomed and that our team took the time to talk you through everything you needed to know. We appreciate your recognition of our helpful service and we look forward to seeing you again soon! Best Wishes, Adam
- Rating 5.0Aug 30, 2024Tim was brilliant. Great communication and easy processResponse from Renault Retail Group Dacia OrpingtonSep 2, 2024Hello Jack, thank you for your feedback. We're delighted to hear that Tim provided brilliant communication and made the process easy for you. We appreciate your kind words and are here if you need anything else. Best wishes, Adam.
- Rating 5.0Aug 5, 2024the sales man was amazing he took his time to explain everything in detail I didn't feel rushed he was so friendly and kind I highly recommendResponse from Renault Retail Group Dacia OrpingtonAug 6, 2024Hello Leeon, thank you for your five-star feedback. We’re delighted to hear that our colleague took the time to explain everything in detail, was friendly, and made you feel at ease. If you need any further assistance, we’re here to help! Kind regards, Adam.
- Rating 5.0Jun 20, 2024Very goodwork Luke very nice manResponse from Renault Retail Group Dacia OrpingtonJun 21, 2024Hello Jaydan, thank you for your feedback! We're glad to hear that Luke provided great customer service and that you found him to be pleasant. If there's anything else we can assist you with, please let us know. Kind regards, Adam.
- Rating 5.0May 23, 2024.Response from Renault Retail Group Dacia OrpingtonMay 24, 2024Hello Emma, thank you for taking the time to rate our Orpington dealership five-stars! Kind regards, Adam.
- Rating 5.0Apr 18, 2024Tim was so helpful and really went the extra mile, all of the staff we interacted with were excellent.Response from Renault Retail Group Dacia OrpingtonApr 19, 2024Hi Kathryn, it's wonderful to hear about your positive experience with Tim and the rest of our team at Orpington! Providing helpful service and going the extra mile is what we aim for. We're thrilled that Tim and the team exceeded your expectations. If you ever need assistance or have any questions in the future, don't hesitate to reach out to us. Kind regards, Adam.
- Rating 5.0Apr 16, 2024Very professional serviceResponse from Renault Retail Group Dacia OrpingtonApr 17, 2024Hello Robert, thank you for taking the time to rate our Orpington dealership five-stars and the kind comment on the professional service you received from the team! Many thanks, Adam.
- Rating 5.0Mar 25, 2024Luke was so kind and helpfulResponse from Renault Retail Group Dacia OrpingtonMar 26, 2024Hello Romarni, we're delighted to hear that you found our team at Orpington kind and helpful! Providing excellent service and assistance is our goal, and we're glad we could meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
- Rating 5.0Mar 14, 2024Thoroughly professional and friendly service and felt valued as a motability customer.
Tim Eldridge was friendly and very knowledgeable.Response from Renault Retail Group Dacia OrpingtonMar 14, 2024Hello Ishrat, we're delighted to hear about your positive experience with Tim at our Orpington dealership! Providing thorough, professional, and friendly service to all our customers, especially those on Motability, is our priority. We're glad that Tim's expertise and friendly demeanour made you feel valued during your visit. Please don't hesitate to reach out if you need any further assistance. Kind regards, Adam. - Rating 5.0Mar 12, 2024★★★★★、
Share your experience with us*
First class customer service. Luke was very professional and answered any questions we had.
The one question he didn't know the answer to re free dart charge. he went online and got us the answer within minutes. I honestly can't fault the service we were given. There is a very small issue with overspray on the car which was noticed by the sales team on the morning of collection to which Luke has put a reminder in his diary to chase the workshop to make sure they are aware it's waiting to go back to be rectified.Response from Renault Retail Group Dacia OrpingtonMar 13, 2024Hi Joanne, thank you for sharing your experience with us! We're delighted to hear that you received first-class customer service from Luke at our Orpington dealership. It's great to know that he was professional, responsive, and went above and beyond to ensure all your questions were answered promptly. We appreciate your understanding regarding the overspray issue, and rest assured that Luke has taken proactive steps to address it promptly. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to seeing you again! Kind regards, Adam. - Rating 5.0Jan 24, 2024Amazing customer service 100% Luke gave everything from the moment we ordered until we picked car upResponse from Renault Retail Group Dacia OrpingtonJan 25, 2024Hi Danielle, it's wonderful to hear that you received amazing customer service from Luke at our Orpington dealership throughout the entire process, from ordering to picking up your car. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We hope you enjoy your new car! Kind regards, Adam.
- Rating 5.0Jan 11, 2024Luke is so goodResponse from Renault Retail Group Dacia OrpingtonJan 12, 2024Hi Robert, thank you for taking the time to rate our Orpington dealership five-stars, and the kind comment on the excellent service you received from Luke! Many thanks, Adam.
- Rating 5.0Nov 6, 2023Amazing. Luke was very thorough, answered any questions I had. Very friendly and approachable. Would definitely recommend to others.Response from Renault Retail Group Dacia OrpingtonNov 6, 2023Hi Joanne, Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Sep 11, 2023Excellent. Polite Friendly staff very helpful, answered all questions regarding car.Response from Renault Retail Group Dacia OrpingtonSep 12, 2023Hi Charles, we're delighted to hear that you had an excellent five-star experience with our polite and friendly team at our Orpington dealership! Customer satisfaction is our top priority, and we're here to help with any questions you may have. If there's anything else you need or any further questions in the future, feel free to reach out. Thank you for your kind words! Many thanks, Adam.
- Rating 5.0Aug 1, 2023Excellent service from luke from start to finish we would highly recommend dacia Orpington I'll never go anywhere elseResponse from Renault Retail Group Dacia OrpingtonAug 2, 2023Hi Michael, thank you for your kind words! We're thrilled to hear that you received excellent service from Luke from start to finish and that you highly recommend Dacia Orpington. Your loyalty is valued, and we look forward to seeing you again in the future. If you have any further questions or needs, please don't hesitate to let us know. Have a great day! Kind regards, Adam.
- Rating 5.0Feb 9, 2023Great communication fantastic service thank youResponse from Renault Retail Group Dacia OrpingtonFeb 13, 2023Morning Alison, we understand the management team at Orpington have been in touch to resolve all the outstanding issues. Glad you are happy with the service you have received. Many thanks Kelly
- Rating 5.0Feb 8, 2023Great service from luke very helpful and understandinResponse from Renault Retail Group Dacia OrpingtonFeb 9, 2023Morning Aliosn, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us reviews@renaultretail.co.uk. Many thanks Kelly.