Motability Scheme at Vertu Ford Orpington
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Ford Orpington
Our trained Motability specialists are here to support you throughout the duration of your lease.
Vertu Ford Orpington can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Vertu Ford Orpington on 03445586205 to make an appointment with our Motability specialist.
Contact information
Address
Sevenoaks Road
Orpington BR6 7LP
GB
Phone Number
Call Vertu Ford Orpington on 0344 558 6205
0344 558 6205
Website
Reviews
Find or leave a review on Google
Service centre details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Service centre details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Emma Downey
- Charley Titmus
We recommend calling and booking an appointment before visiting.
Accessibility features at Vertu Ford Orpington
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Vertu Ford Orpington
- Rating 5.0May 9, 2025Very pleased great service will go back
- Rating 4.0Nov 8, 2024Generally a good experience. Just one concern. I was asked if I’d like the rear tyres replaced. Only after asking was I made aware that these wouldn’t be covered by the motability plan.Response from Vertu Ford OrpingtonNov 8, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Oct 22, 2024Door pick-up and drop off with timely updates and complimentary car wash, can't complain. Great job guy's.Response from Vertu Ford OrpingtonOct 22, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Sep 9, 2024Excellent customer service from the dealership.
Collected the car from home and delivered it back to me the same day by a very polite member of the team!
I was kept updated during the day by way of a video from the garage, detailing the issues with the car, which I thought was a very good idea.
Faultless customer service!!Response from Vertu Ford OrpingtonSep 9, 2024Good afternoon, David . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle - Rating 5.0Aug 6, 2024Excellent communication
Efficient serviceResponse from Vertu Ford OrpingtonAug 6, 2024Thank you for taking your time to leave this great review! Kind regards, Liza. - Rating 5.0Jul 22, 2024Never have any problems, they collect and drop off the car which is perfect for meResponse from Vertu Ford OrpingtonJul 22, 2024Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Mar 8, 2024Excellent thank youResponse from Vertu Ford OrpingtonMar 8, 2024Hello Manish, Thank you for taking the time to leave us a review about your visit. Dawn
- Rating 5.0Mar 1, 2024ExcellentResponse from Vertu Ford OrpingtonMar 1, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Feb 25, 2024The service I received from Gary Boughtwood at Ford was excellent. He kept me updated on progress of my Motability car.
Kind regards
Lisa CornhillResponse from Vertu Ford OrpingtonFeb 25, 2024Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe - Rating 5.0Feb 14, 2024Very happy with the experience 👍Response from Vertu Ford OrpingtonFeb 14, 2024Good afternoon Graham. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 5.0Jan 30, 2024Jordan which deals with mobility cars helped me throughout an kept me up to date an I even got my car earlier than expected brilliant service very happyResponse from Vertu Ford OrpingtonJan 30, 2024Hi Jason, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Jordan. Many thanks Keith
- Rating 5.0Jan 30, 2024Very happy with the car and service A+++++Response from Vertu Ford OrpingtonJan 30, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Jan 27, 2024Very goodResponse from Vertu Ford OrpingtonJan 27, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Jan 9, 2024Have always found bsm at Orpington has very good customer care,Response from Vertu Ford OrpingtonJan 22, 2024Good afternoon Oliver. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
- Rating 5.0Dec 21, 2023Excellent from start to finish couldn't of been a better experienceResponse from Vertu Ford OrpingtonDec 21, 2023Hi Kevin. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Brian
- Rating 5.0Dec 12, 2023Excellent service couldn't of asked for a better experienceResponse from Vertu Ford OrpingtonDec 12, 2023Good afternoon Kevin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 5.0Nov 27, 2023Very good with some nice personal touchesResponse from Vertu Ford OrpingtonNov 27, 2023Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Nov 23, 2023Had a great man dealing with me he was patient helpfull throu very nice man very professional.Response from Vertu Ford OrpingtonNov 23, 2023Good Afternoon Catherine Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Brian
- Rating 4.0Nov 6, 2023Choosing the car and doing the paperwork was made easy by Sam only criticism i have was 30mins wait to pick car up. The handover was good sam explained and showed me how everything worked.Response from Vertu Ford OrpingtonNov 6, 2023Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
- Rating 5.0Oct 27, 2023Blow away by how the car was presented to me. Gary has been amazing from the first test drive right the way through keeping me informed etc.
Hand over was very thorough as was the test drive explained in a easy manner I am dyslexic and struggle to process information sometimes but he was clear in his explaining. Even the manager came and greeted us and thanked us on ordering and collecting.
Very pleased thank you.Response from Vertu Ford OrpingtonOct 27, 2023Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very pleased with our service and that you plan to return. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Ford Orpington soon!
Best regards,
Dean