Motability Scheme at Bristol Street Motors Ford Orpington

4.8
Rating 4.8
(95 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Welcome to Bristol Street Motors Ford Orpington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Orpington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Orpington on 03445586205 to make an appointment with our Motability specialist.

Contact information

Address
Sevenoaks Road
0
Orpington BR6 7LP
GB
Phone Number
Call Bristol Street Motors Ford Orpington on 0344 558 6205
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Craig Wilton
  • Gary Boughtwood
  • Jordan Fernando Tendaie
  • Hardip Phull
  • Samantha Cabell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Emma Downey
  • Saffron Brown
  • Charley Titmus
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Orpington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Orpington

  • Rating 5.0
    Very happy with the experience 👍
    Response from Bristol Street Motors Ford Orpington
    Good afternoon Graham. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Jordan which deals with mobility cars helped me throughout an kept me up to date an I even got my car earlier than expected brilliant service very happy
    Response from Bristol Street Motors Ford Orpington
    Hi Jason, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Jordan. Many thanks Keith
  • Rating 5.0
    Very happy with the car and service A+++++
    Response from Bristol Street Motors Ford Orpington
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Very good
    Response from Bristol Street Motors Ford Orpington
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Have always found bsm at Orpington has very good customer care,
    Response from Bristol Street Motors Ford Orpington
    Good afternoon Oliver. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Excellent from start to finish couldn't of been a better experience
    Response from Bristol Street Motors Ford Orpington
    Hi Kevin. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Brian
  • Rating 5.0
    Excellent service couldn't of asked for a better experience
    Response from Bristol Street Motors Ford Orpington
    Good afternoon Kevin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Very good with some nice personal touches
    Response from Bristol Street Motors Ford Orpington
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Had a great man dealing with me he was patient helpfull throu very nice man very professional.
    Response from Bristol Street Motors Ford Orpington
    Good Afternoon Catherine Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Brian
  • Rating 4.0
    Choosing the car and doing the paperwork was made easy by Sam only criticism i have was 30mins wait to pick car up. The handover was good sam explained and showed me how everything worked.
    Response from Bristol Street Motors Ford Orpington
    Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Blow away by how the car was presented to me. Gary has been amazing from the first test drive right the way through keeping me informed etc.
    Hand over was very thorough as was the test drive explained in a easy manner I am dyslexic and struggle to process information sometimes but he was clear in his explaining. Even the manager came and greeted us and thanked us on ordering and collecting.
    Very pleased thank you.
    Response from Bristol Street Motors Ford Orpington
    Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    Very nice lady to talk to made the experience very easy
    Response from Bristol Street Motors Ford Orpington
    Good evening, Samantha. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very friendly and helpful staff. Gary was excellent!
    First time I’ve had a new car and the unveiling was a special touch. Thankyou. Anne Whitney.
    Response from Bristol Street Motors Ford Orpington
    Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gary and the team. We hope to see you again soon. Happy motoring, Selina
  • Rating 5.0
    Bristol Street Motors at Green Street Green collected my vehicle and bought it back for me, sent a video of the service details and cleaned it fir me. I would thoroughly recommend them and their customer service has been brilliant. I wouldn’t want to go anywhere else.
    Response from Bristol Street Motors Ford Orpington
    Hi Samantha, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Brilliant service very helpful explained everything yeh very happy thank you Jordon
    Response from Bristol Street Motors Ford Orpington
    Hi Jason, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 1.0
    Not good will never go to this ford do not know how to get a car 16 weeks still no car
    Response from Bristol Street Motors Ford Orpington
    Good afternoon Alan. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXTAW011508. Kind regards, Selina
  • Rating 5.0
    Good customer service
    Response from Bristol Street Motors Ford Orpington
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Great customer service. Friendly staff and very informative. Thank you Samantha 😊
    Response from Bristol Street Motors Ford Orpington
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn
  • Rating 5.0
    Brilliant service quickly handled. All my questions answered very happy with the car and the service
    Response from Bristol Street Motors Ford Orpington
    Good morning Hannah. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very helpful and patient.
    Response from Bristol Street Motors Ford Orpington
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn

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