Motability Scheme at Bristol Street Motors Ford Orpington

Motability Scheme at Bristol Street Motors Ford Orpington

4.8
Rating 4.8
(102 reviews)
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today

Welcome to Bristol Street Motors Ford Orpington

Our trained Motability specialists are here to support you throughout the duration of your lease.

Bristol Street Motors Ford Orpington can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Bristol Street Motors Ford Orpington on 03445586205 to make an appointment with our Motability specialist.

Contact information

Address
Sevenoaks Road
Orpington BR6 7LP
GB
Phone Number
Call Bristol Street Motors Ford Orpington on 0344 558 6205
Reviews
Visit dealer website

Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Kayleigh Falzon
  • Emma Downey
  • Saffron Brown
  • Charley Titmus
We recommend calling and booking an appointment before visiting.

Accessibility features at Bristol Street Motors Ford Orpington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
Click pin to expand map

Reviews at Bristol Street Motors Ford Orpington

  • Rating 5.0
    Door pick-up and drop off with timely updates and complimentary car wash, can't complain. Great job guy's.
    Response from Bristol Street Motors Ford Orpington
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent customer service from the dealership.

    Collected the car from home and delivered it back to me the same day by a very polite member of the team!

    I was kept updated during the day by way of a video from the garage, detailing the issues with the car, which I thought was a very good idea.

    Faultless customer service!!
    Response from Bristol Street Motors Ford Orpington
    Good afternoon, David . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Excellent communication
    Efficient service
    Response from Bristol Street Motors Ford Orpington
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    Never have any problems, they collect and drop off the car which is perfect for me
    Response from Bristol Street Motors Ford Orpington
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    Excellent thank you
    Response from Bristol Street Motors Ford Orpington
    Hello Manish, Thank you for taking the time to leave us a review about your visit. Dawn
  • Rating 5.0
    Excellent
    Response from Bristol Street Motors Ford Orpington
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    The service I received from Gary Boughtwood at Ford was excellent. He kept me updated on progress of my Motability car.
    Kind regards
    Lisa Cornhill
    Response from Bristol Street Motors Ford Orpington
    Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
  • Rating 5.0
    Very happy with the experience 👍
    Response from Bristol Street Motors Ford Orpington
    Good afternoon Graham. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Jordan which deals with mobility cars helped me throughout an kept me up to date an I even got my car earlier than expected brilliant service very happy
    Response from Bristol Street Motors Ford Orpington
    Hi Jason, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Jordan. Many thanks Keith
  • Rating 5.0
    Very happy with the car and service A+++++
    Response from Bristol Street Motors Ford Orpington
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Very good
    Response from Bristol Street Motors Ford Orpington
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Have always found bsm at Orpington has very good customer care,
    Response from Bristol Street Motors Ford Orpington
    Good afternoon Oliver. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Excellent from start to finish couldn't of been a better experience
    Response from Bristol Street Motors Ford Orpington
    Hi Kevin. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Brian
  • Rating 5.0
    Excellent service couldn't of asked for a better experience
    Response from Bristol Street Motors Ford Orpington
    Good afternoon Kevin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Very good with some nice personal touches
    Response from Bristol Street Motors Ford Orpington
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Had a great man dealing with me he was patient helpfull throu very nice man very professional.
    Response from Bristol Street Motors Ford Orpington
    Good Afternoon Catherine Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Brian
  • Rating 4.0
    Choosing the car and doing the paperwork was made easy by Sam only criticism i have was 30mins wait to pick car up. The handover was good sam explained and showed me how everything worked.
    Response from Bristol Street Motors Ford Orpington
    Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Blow away by how the car was presented to me. Gary has been amazing from the first test drive right the way through keeping me informed etc.
    Hand over was very thorough as was the test drive explained in a easy manner I am dyslexic and struggle to process information sometimes but he was clear in his explaining. Even the manager came and greeted us and thanked us on ordering and collecting.
    Very pleased thank you.
    Response from Bristol Street Motors Ford Orpington
    Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    Very nice lady to talk to made the experience very easy
    Response from Bristol Street Motors Ford Orpington
    Good evening, Samantha. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very friendly and helpful staff. Gary was excellent!
    First time I’ve had a new car and the unveiling was a special touch. Thankyou. Anne Whitney.
    Response from Bristol Street Motors Ford Orpington
    Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gary and the team. We hope to see you again soon. Happy motoring, Selina

Similar Motability Scheme dealers