Motability Scheme at Romford Mazda

Rating 4.7
(21 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 15:00

Contact information

299-307 Collier Row Lane
Romford RM5 3ND
Phone Number
Call Romford Mazda on 01708 735735
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 15:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 15:00

Motability Scheme specialists:

  • Dilraj Shokar
  • Harmun Shokar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00

Motability service specialists:

  • Amarjit Shokar
  • Katherine Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at Romford Mazda

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Romford Mazda

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Romford Mazda has a culture and of a feeling of a family run business. Every customer has individual needs, we provide the same level of service to all our customers to ensure quality is sustained. We focus on care and deliver an experience that is personal and genuine.

Romford Mazda can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Romford Mazda on 01708735735 to make an appointment with our Motability specialist.

Reviews at Romford Mazda

  • Rating 5.0
    From the moment I walked into the Romford Mazda dealership to the moment I drove away in my new car I felt very well looked after.

    The service I received was brilliant and this was down to both Harmun and Raj.

    They were very respectful, knowledgeable, friendly and entertaining.

    I have to say nothing was too much trouble and all my questions on the day and indeed after were always answered swiftly and politely.

    I found it impressive that the customer service was of an excellent standard and they made me feel very confident that if I ever need any further assistance then they will be there to help.

    Thank you!
  • Rating 5.0
    They were helpful around
  • Rating 5.0
    Car was collected and returned by a friendly man who explained what had been done.
  • Rating 5.0
    Reliable quick and very efficient
  • Rating 5.0
    Very pleased with the customer service,
    Friendly Prompt efficient and informative from Dilraj.
    Thanks you.
  • Rating 5.0
    Excellent service and knowledge of the vehicle, including the processes.
  • Rating 5.0
    Great experience at Mazda. The whole process was smooth and easy
  • Rating 5.0
    Grest customer service. Very friendly. Good communicator. Overall experience- Amazing.
  • Rating 5.0
    Great customer service by Dilraj from start to end. Promised and delivered. Seamless service. Thank you!
  • Rating 5.0
    Ben -
    I ordered my second CX 60 through Romford Mazda and everything went smoothly. Raj was outstanding as usual and sorted everything out and I came in and collected the car. Everything done. The service here and the attitude is second to none and I'm very pleased. Thank you Mazda Romford!!.
  • Rating 5.0
    Ben's Review.

    Treatment at Romford Mazda is first class. I chose my second Motability car from here and Raj, the Motability Representative, is just super professional and engaging. Shares a laugh yet gets the job done very thoroughly. Accurate delivery times and service with good vibes. My recommendation is to use this family run dealership every time. You're respected and feel valued as a customer. Romford Mazda deserve their five star review.
  • Rating 5.0
    Great customer service from Dilraj, very please and happy with the service and the car. Thank you.
  • Rating 5.0
    This is a family run dealership who still value their customers and go out their way to engage in a nice way. Big respects to Raj as he dealt with me from day one all the way through to delivery. A great guy and he made the buying experience fun and stress free. Everything ordered was there and the time till delivery was very quick. I was kept informed all the way through and you know the sales man has done his job when there are no questions at the end!. Raj knew all about the Motability scheme and all the paperwork necessary. My experience was as smooth as could possibly be and I'm very thankful for the Motability scheme as well as great people like Raj. Thank you. 💐 Ben
  • Rating 5.0
    Big respects to Raj Shokar the Motability sales person at Romford Mazda who went out of his way to understand my needs, share a laugh with me, take me through all the paperwork, test drive the car and finally order it. He was patient, knowledgeable and understood the needs of my disability. The sales room is chilled and comfortable and Raj definitely went the extra mile to explore my needs and match them with a car. The waiting list for delivery is acceptable and I was able to order all extras I wanted with clear informed knowledge. I was impressed with Raj's knowledge and how easy he made the ordering process. Mazda Motability at Romford come very highly recommended by myself and if anyone wants to buy any Mazda then you just can't get better service and treatment as Romford Mazda gave to me. Thank you Raj and thanks Mazda.
  • Rating 5.0
    Great service
  • Rating 3.0
    The reason for the low score is because I arranged a time for collection at 1pm and you turned up at 8.40am I had to cancel my appointments. The bloke whom collected my car had no idea. Not so happy.
  • Rating 5.0
    Great customer service, very knowlegable , kind and funny guy. I met Raj yesterday at Mazda he dealt with my needs very kindly and quickly. I'm very happy with the outcome.
  • Rating 5.0
    The sales executive, Raj, couldn't have been more helpful. Gave advice without pressure. Was a pleasure to deal with Romford.
  • Rating 5.0
    Top notch service every time
  • Rating 5.0
    Good team and really informative. Carol w

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