Motability Scheme at Group 1 Volkswagen Romford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Colchester Road
Harold Wood
Romford RM3 0GU
GB
Phone Number
Call Group 1 Volkswagen Romford on 01708 597425
01708 597425
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Gary Gindi
- Sarah-Jane Holland
- Ajay Kalsi
- Myron Asare
- Umberto Medaglia
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- John Lowe
- Chris Penfield
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Volkswagen Romford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Volkswagen Romford
Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.
Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:
- Understanding your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- In-depth handover experience
- Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.
Reviews at Group 1 Volkswagen Romford
- Rating 5.0Aug 28, 2025Gary was amazing he help me pick the right car gave me all the information I needed. It was a good experience thank you
- Rating 5.0Aug 20, 2025Very satisfied no stress took it and then brought it back to me all doneResponse from Group 1 Volkswagen RomfordAug 21, 2025Hello Donna,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a stress-free experience with us and that everything was completed to your satisfaction. Our team at Group 1 Volkswagen Romford is dedicated to providing top-notch service, and your feedback is incredibly rewarding. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Romford - Rating 5.0Aug 14, 2025Very goodResponse from Group 1 Volkswagen RomfordAug 14, 2025Hello Edward,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Group 1 Volkswagen Romford. Your feedback is incredibly valuable to us, and we're delighted to know that our service met your expectations. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Romford - Rating 5.0Aug 14, 2025Great experienceResponse from Group 1 Volkswagen RomfordAug 14, 2025Hello Jaxson,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience at Group 1 Volkswagen Romford. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Romford - Rating 5.0Aug 14, 2025Gary was great - fast process and everything was done right with no hiccupsResponse from Group 1 Volkswagen RomfordAug 14, 2025Hello Christopher,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a smooth and efficient experience with us at Group 1 Volkswagen Romford. Gary will be delighted to know that his efforts made a positive impact on your visit.
Your feedback is incredibly valuable to us, and we are committed to maintaining the high standards you experienced. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Group 1 Volkswagen Romford Team - Rating 5.0Jul 25, 2025FantasticResponse from Group 1 Volkswagen RomfordJul 28, 2025Dear Maroulla,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Romford. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Romford - Rating 5.0Jul 15, 2025Excellent work through everything with me Gary LudermanResponse from Group 1 Volkswagen RomfordJul 16, 2025Hello Gary,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Group 1 Volkswagen Romford. Our team is dedicated to ensuring our customers receive the best service possible, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Group 1 Volkswagen Romford Team - Rating 5.0Jun 30, 2025Really friendlyResponse from Group 1 Volkswagen RomfordJul 1, 2025Hello Paul,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our team really friendly. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Romford.
Best regards,
The Motability Scheme Team - Rating 5.0Jun 30, 2025We was assisted by Gary .He was ery helpful and polite nothing was to much trouble he told us if we have any problems to get in touch with him at any time . We were very pleased with the experience we received with him !Response from Group 1 Volkswagen RomfordJun 30, 2025Dear Denise H.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Gary provided you with such a helpful and polite service. It's great to know that he made your experience with us so positive and that you felt comfortable reaching out to him with any concerns. Your satisfaction is our top priority, and we are delighted that we could meet your expectations. If you need any further assistance, please don't hesitate to get in touch. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Romford - Rating 5.0Jun 26, 2025A great experience, my first ever new car.Response from Group 1 Volkswagen RomfordJun 27, 2025Hello Patrick,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first new car purchase was a great one. It's wonderful to know that we could be a part of such an exciting milestone for you. If you have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Team at Group 1 Volkswagen Romford - Rating 5.0Jun 25, 2025Friendly serviceResponse from Group 1 Volkswagen RomfordJun 25, 2025Hello Zahir,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service friendly. At Group 1 Volkswagen Romford, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Romford - Rating 5.0Jun 9, 2025I had an excellent experience in choosing and purchasing my mobility car. Mr Gary gidi was very helpful and answered all my questions and queries. Highly recommendedResponse from Group 1 Volkswagen RomfordJun 10, 2025Dear Mohammed,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience choosing and purchasing your mobility car at Group 1 Volkswagen Romford. It's fantastic to know that Gary was able to assist you effectively and answer all your questions. Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Romford - Rating 5.0Jun 9, 2025Gary was brilliant. Straight to the point and very knowledgeable about the scheme.Response from Group 1 Volkswagen RomfordJun 10, 2025Hello Aqil,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Gary was able to assist you effectively and provide you with the information you needed about the Motability Scheme. Your feedback is greatly appreciated and will be shared with Gary and the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Group 1 Volkswagen Romford Team - Rating 5.0May 30, 2025She was excellent very good behaviourResponse from Group 1 Volkswagen RomfordJun 3, 2025Hello Muhammad,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our team member. Providing exceptional service and ensuring our customers feel valued is our top priority. Your feedback is greatly appreciated and will be shared with the team to continue inspiring great service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Romford.
Best regards,
The Motability Scheme Team - Rating 5.0May 30, 2025I had a fantastic experience at the Volkswagen dealership with Sarah Jane. She was incredibly helpful, friendly, and made the whole process of getting my Motability car smooth and stress-free. Excellent customer service.Response from Group 1 Volkswagen RomfordJun 3, 2025Dear Mohammed,
Thank you so much for taking the time to share your wonderful experience with us at Group 1 Volkswagen Romford. We are thrilled to hear that Sarah Jane provided you with such helpful and friendly service, making the process of getting your Motability car smooth and stress-free. Your kind words and excellent rating mean a lot to us, and we are delighted to know that you had a fantastic experience. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Group 1 Volkswagen Romford Team - Rating 5.0May 24, 2025We recently leased a Volkswagen ID.4 from VW Group 1 Romford, and the entire experience exceeded our expectations. From the moment we walked into the dealership, we were greeted with professionalism and genuine hospitality.
A special mention must go to Sarah-Jane, who guided us through every step of the process with incredible knowledge, patience, and care. She took the time to answer all of our questions, ensured we understood every detail of the lease agreement, and made what could have been a complicated process feel completely seamless. She even set up the VW app on my wife’s iPhone.
Sarah-Jane’s customer service was truly exceptional—she was approachable, attentive, and clearly passionate about helping her clients. She went above and beyond to make sure we were happy with our choice and felt confident driving away in our new ID.4.
We’re absolutely thrilled with the vehicle and so impressed by the level of service we received. We wouldn’t hesitate to recommend VW Group 1 Romford—and especially Sarah-Jane—to anyone considering a new car or lease. A five-star experience all the way!Response from Group 1 Volkswagen RomfordMay 27, 2025Dear Waqarunnisa,
Thank you so much for taking the time to share your wonderful experience with us at Group 1 Volkswagen Romford. We are thrilled to hear that your leasing journey with the Volkswagen ID.4 exceeded your expectations.
It is fantastic to know that Sarah-Jane provided you with exceptional service, guiding you through the process with her knowledge, patience, and care. We are proud to have her as part of our team, and your kind words will surely make her day.
We are delighted that you are enjoying your new ID.4 and that the entire experience was seamless for you. Your recommendation means a lot to us, and we are grateful for your trust and support.
Thank you once again for your glowing review. We look forward to serving you in the future and wish you many happy miles in your new vehicle.
Best regards,
Emma
Group 1 Volkswagen Romford - Rating 5.0May 22, 2025Met a lovely guy in VW called Gary. Very helpful, well mannered, answered all questions. Couldn’t have met a nicer person. Very pleased with everything.Response from Group 1 Volkswagen RomfordMay 23, 2025Dear Ruby P.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at Group 1 Volkswagen Romford and that Gary was able to assist you so effectively. It's always our goal to provide exceptional service, and we're delighted to know that Gary's helpfulness and manner made your visit a pleasant one.
Thank you once again for your feedback.
Best regards,
Group 1 Volkswagen Romford - Rating 5.0May 9, 2025Very helpful staffResponse from Group 1 Volkswagen RomfordMay 13, 2025Hello Ben,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found our staff to be very helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Romford.
Best regards,
Emma
Motability Scheme Team - Rating 5.0May 8, 2025It was great, the guy was great kind a hospitable enough to offer us some coffees great service and great guyResponse from Group 1 Volkswagen RomfordMay 13, 2025Hello Joshua,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us at Group 1 Volkswagen Romford. It's fantastic to know that our team member made you feel welcome and provided excellent service. Your kind words and perfect rating mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Romford - Rating 5.0May 7, 2025My dealer was knowledgeable, quick and informative.Response from Group 1 Volkswagen RomfordMay 13, 2025Hello Roseline,
Thank you so much for taking the time to share your experience with us at Group 1 Volkswagen Romford. We are thrilled to hear that you found our team knowledgeable, quick, and informative. Your positive feedback and perfect rating mean a lot to us, and we are delighted to know that we could meet your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Emma
Group 1 Volkswagen Romford
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Gary was able to assist you in finding the perfect car and provide you with all the necessary information. It's fantastic to know that you had a positive experience at Group 1 Volkswagen Romford. Your satisfaction is our top priority, and your kind words motivate us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Romford