Motability Scheme at Group 1 Volkswagen Romford

4.8
Rating 4.8
(252 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Colchester Road
Harold Wood
Romford RM3 0GU
GB
Get directions
Phone Number
Call Group 1 Volkswagen Romford on 01708 597425
01708 597425
01708 597425
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Gary Gindi
  • Sarah-Jane Holland
  • Umberto Medaglia
  • Alan Keightley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • John Lowe
  • Chris Penfield
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Romford

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

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Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.
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Reviews at Group 1 Volkswagen Romford

  • Rating 5.0
    Amazing experience very helpful
    Response from Group 1 Volkswagen Romford
    Hello Jaxson,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an amazing and helpful visit at Group 1 Volkswagen Romford. Our team is dedicated to providing the best service possible, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Romford
  • Rating 5.0
    Gary was exceptionally helpful, really made everything easy and quick. Thank you Gary!
    Response from Group 1 Volkswagen Romford
    Hello Sumayah,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Gary was able to make your experience easy and quick. Your satisfaction is our top priority, and it's great to know that Gary's assistance made a positive impact on your visit. We will be sure to pass along your kind words to him.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Romford.

    Best regards,

    Motability Scheme Team
  • Rating 5.0
    Brillant
    Response from Group 1 Volkswagen Romford
    Hello Gerard,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a brilliant experience with us at Volkswagen Romford. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Romford
  • Rating 4.0
    Service was ok
    Response from Group 1 Volkswagen Romford
    Dear Sarat,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our service satisfactory. At Group 1 Volkswagen Romford, we strive to provide the best possible experience for our customers, and your input is invaluable in helping us achieve that goal.

    If there is anything specific you feel we could improve upon, please don't hesitate to let us know. We are always looking for ways to enhance our services and ensure our customers are fully satisfied.

    Thank you once again for your review. We look forward to serving you again in the future.

    Best regards,

    Group 1 Volkswagen Romford
  • Rating 5.0
    Sarah Jane the lady that served me was top notch
    Response from Group 1 Volkswagen Romford
    Hello Denis,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Sarah Jane provided you with top-notch service during your visit. At Group 1 Volkswagen Romford, we strive to offer the best experience for our customers, and it's fantastic to know that Sarah Jane met your expectations.

    Your feedback is greatly appreciated and will be shared with the team to continue motivating us to deliver exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at our store.

    Best regards,

    Group 1 Volkswagen Romford
  • Rating 4.0
    Excellent service and excellent customer service
    Response from Group 1 Volkswagen Romford
    Dear Christine,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our service and customer service to be excellent. Your satisfaction is our top priority, and your kind words motivate us to continue providing the best experience possible.

    If there is anything more we can do to enhance your experience or if you have any suggestions, please feel free to let us know. We value your input and look forward to serving you again in the future.

    Warm regards,

    The Team at Group 1 Volkswagen Romford Motability Scheme
  • Rating 5.0
    Very friendly, helpful and thorough.
    Response from Group 1 Volkswagen Romford
    Dear Riley,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team at Group 1 Volkswagen Romford to be friendly, helpful, and thorough. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations.

    We are committed to providing the best possible service to all our customers, and your kind words are a testament to the hard work and dedication of our team. If there is anything else we can do for you, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Group 1 Volkswagen Romford
  • Rating 5.0
    Gary was amazing he help me pick the right car gave me all the information I needed. It was a good experience thank you
    Response from Group 1 Volkswagen Romford
    Dear Honey M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Gary was able to assist you in finding the perfect car and provide you with all the necessary information. It's fantastic to know that you had a positive experience at Group 1 Volkswagen Romford. Your satisfaction is our top priority, and your kind words motivate us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Romford
  • Rating 5.0
    Very satisfied no stress took it and then brought it back to me all done
    Response from Group 1 Volkswagen Romford
    Hello Donna,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a stress-free experience with us and that everything was completed to your satisfaction. Our team at Group 1 Volkswagen Romford is dedicated to providing top-notch service, and your feedback is incredibly rewarding. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Romford
  • Rating 5.0
    Very good
    Response from Group 1 Volkswagen Romford
    Hello Edward,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Group 1 Volkswagen Romford. Your feedback is incredibly valuable to us, and we're delighted to know that our service met your expectations. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Romford
  • Rating 5.0
    Great experience
    Response from Group 1 Volkswagen Romford
    Hello Jaxson,

    Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience at Group 1 Volkswagen Romford. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Romford
  • Rating 5.0
    Gary was great - fast process and everything was done right with no hiccups
    Response from Group 1 Volkswagen Romford
    Hello Christopher,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a smooth and efficient experience with us at Group 1 Volkswagen Romford. Gary will be delighted to know that his efforts made a positive impact on your visit.

    Your feedback is incredibly valuable to us, and we are committed to maintaining the high standards you experienced. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    Group 1 Volkswagen Romford Team
  • Rating 5.0
    Fantastic
    Response from Group 1 Volkswagen Romford
    Dear Maroulla,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Romford. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Romford
  • Rating 5.0
    Excellent work through everything with me Gary Luderman
    Response from Group 1 Volkswagen Romford
    Hello Gary,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Group 1 Volkswagen Romford. Our team is dedicated to ensuring our customers receive the best service possible, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 Volkswagen Romford Team
  • Rating 5.0
    Really friendly
    Response from Group 1 Volkswagen Romford
    Hello Paul,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our team really friendly. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Romford.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    We was assisted by Gary .He was ery helpful and polite nothing was to much trouble he told us if we have any problems to get in touch with him at any time . We were very pleased with the experience we received with him !
    Response from Group 1 Volkswagen Romford
    Dear Denise H.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Gary provided you with such a helpful and polite service. It's great to know that he made your experience with us so positive and that you felt comfortable reaching out to him with any concerns. Your satisfaction is our top priority, and we are delighted that we could meet your expectations. If you need any further assistance, please don't hesitate to get in touch. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Romford
  • Rating 5.0
    A great experience, my first ever new car.
    Response from Group 1 Volkswagen Romford
    Hello Patrick,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first new car purchase was a great one. It's wonderful to know that we could be a part of such an exciting milestone for you. If you have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Team at Group 1 Volkswagen Romford
  • Rating 5.0
    Friendly service
    Response from Group 1 Volkswagen Romford
    Hello Zahir,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service friendly. At Group 1 Volkswagen Romford, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Romford
  • Rating 5.0
    I had an excellent experience in choosing and purchasing my mobility car. Mr Gary gidi was very helpful and answered all my questions and queries. Highly recommended
    Response from Group 1 Volkswagen Romford
    Dear Mohammed,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience choosing and purchasing your mobility car at Group 1 Volkswagen Romford. It's fantastic to know that Gary was able to assist you effectively and answer all your questions. Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Romford
  • Rating 5.0
    Gary was brilliant. Straight to the point and very knowledgeable about the scheme.
    Response from Group 1 Volkswagen Romford
    Hello Aqil,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Gary was able to assist you effectively and provide you with the information you needed about the Motability Scheme. Your feedback is greatly appreciated and will be shared with Gary and the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Group 1 Volkswagen Romford Team

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