Motability Scheme at Renault Retail Group Dacia Romford

5.0
Rating 5.0
(29 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Southend Arterial Road
Harold Wood
Romford RM3 0EZ
GB
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Phone Number
Call Renault Retail Group Dacia Romford on 01708 951169
01708 951169
01708 951169
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andrew Eaton
  • Paul Law
  • Rob Yeldham
  • Ollie Cherrington
  • Lee Bradford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Michael Crispe
  • Daniel Mears-Jones
  • Taariqul Islam
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Dacia Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Dacia Romford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Renault Retail Group Dacia Romford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Dacia Romford on 01708951169 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Renault Retail Group Dacia Romford

  • Rating 5.0
    Excellent service

    Response from Renault Retail Group Dacia Romford
    Thank you for your feedback! We're glad to hear you had an excellent experience. If you need any further assistance, feel free to reach out!
  • Rating 5.0
    Always answer all questions with details
    Response from Renault Retail Group Dacia Romford
    Thank you for your great feedback. We’re delighted to hear that our team has always provided you with detailed answers to all your questions. If you need anything further, don't hesitate to reach out! Best Wishes, Adam.
  • Rating 5.0
    Excellent experience with rob . What a fantastic service he provides loved it bless him
    Response from Renault Retail Group Dacia Romford
    Thank you for your fantastic review. We’re so happy to hear that you had an excellent experience with Rob. Your feedback is appreciated and we look forward to assisting you again in the future! Best Wishes, Adam.
  • Rating 5.0
    Excellent service, all staff courteous and respectful.
    Response from Renault Retail Group Dacia Romford
    Thank you for your kind feedback! We're thrilled to hear that you received excellent service and found our team courteous and respectful. Best Wishes, Adam
  • Rating 5.0
    Very helpful friendly member of staff.
    Response from Renault Retail Group Dacia Romford
    Hello Jessica, thank you for your feedback! We're glad to hear that you had a positive experience with our friendly and helpful team at Romford. Your support is greatly appreciated! Best wishes, Adam.
  • Rating 5.0
    Thank you for taking care of me 🙏
    Response from Renault Retail Group Dacia Romford
    Thank you for the 5 star review. We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Jo
  • Rating 5.0

    I was kept calling informed all the way through and felt that Andrew worked very hard to meet my needs. I am overall very happy.
    Response from Renault Retail Group Dacia Romford
    Hello Sharon, thank you for your fantastic feedback. We're thrilled to hear that Andrew kept you informed throughout the process and worked hard to meet your needs. Your satisfaction is our priority, and we look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    The salesman was very knowledgeable and extremely helpful
    Response from Renault Retail Group Dacia Romford
    Hello Dennis, thank you for your feedback. We’re glad to hear that our colleague at Romford was knowledgeable and extremely helpful during your visit. If you have any further questions or need assistance, feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Excellent especially Andrew Eaton who handled everything for us from begining to end we are so pleased with it so far
    Response from Renault Retail Group Dacia Romford
    Hello Gari, thank you for your wonderful feedback. We’re thrilled to hear that Andrew provided exceptional service from start to finish. It’s great to know you’re pleased with your experience so far. If you need any further assistance or have any questions, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    I have never experienced anything like it from any other company, the staff are kind, friendly, and funny.
    They explained the ins and out of everything and went through it all.
    Very happy and satisfied with my experience and service.
    Thank you
    Response from Renault Retail Group Dacia Romford
    Hello Pauline, thank you for your five-star feedback! We're thrilled to hear that our team at Romford provided such a positive and thorough experience. It's great to know that their kindness, friendliness, and humour made a lasting impression. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Excellent particularly our salesman Andrew Eaton
    Response from Renault Retail Group Dacia Romford
    Hi Gari, we're thrilled to hear about your excellent experience, especially with Andrew at our Romford dealership! Thank you for your feedback, and if you have any further comments or if there's anything else we can assist you with, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Very well looked after by andrew the disabilty person
    Response from Renault Retail Group Dacia Romford
    Hi Donna, we're glad to hear that Andrew at our Romford dealership provided excellent care for you! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    10 out of 10 Excellent any questions were all answered very nice man didn’t have any problems
    Response from Renault Retail Group Dacia Romford
    Hi Julie, we're thrilled to hear that you had such an excellent experience at our Romford dealership and that all your questions were answered to your satisfaction! Thank you for rating us 10 out of 10 and for your kind words about our team member. If you ever have any further questions or need assistance, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Exllent
    Response from Renault Retail Group Dacia Romford
    Hi Tina, thank you for taking the time to rate our Romford dealership five-stars, and the kind comment on the excellent service you received from the team! Kind regards, Adam.
  • Rating 5.0
    Fantastic helpful and very informative. Thanks for all your great work Andrew, we will definitely be back if we are ever purchasing a vehicle
    Response from Renault Retail Group Dacia Romford
    Hi Marlon, we're delighted to hear that you had a fantastic and informative experience with Andrew at our Romford dealership. If you ever need assistance with purchasing a vehicle in the future, please don't hesitate to reach out. Safe travels! Kind regards, Adam.
  • Rating 5.0
    Amazing, everything went smoothly. Can’t thank them enough
    Response from Renault Retail Group Dacia Romford
    Hello Bibi, it's wonderful to hear that everything went smoothly and that you had an amazing experience at our Romford dealership. If you ever have more feedback or if there's anything else you'd like to share about your experience, feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Amazing experience, very professional. The dealer knew exactly what he was doing and therefore had a great experience I recommend him
    Response from Renault Retail Group Dacia Romford
    Hello Bibi, we're glad to hear that you had an amazing experience at our Romford dealership, and found our colleague to be professional and knowledgeable. If you have any more feedback or if there's anything else you'd like to share, feel free to let us know. Thanks for the five-star rating too! Kind regards, Adam.
  • Rating 5.0
    Paul Law at Dacia of Romford was most helpful, he cancelled original order and reinstated order so saving me
    £1000.00 😄
    Response from Renault Retail Group Dacia Romford
    Hi Peter, it's wonderful to hear that Paul at Dacia Romford provided helpful assistance and managed to save you £1000 on your order! If you have any more feedback or if there's anything else you'd like to share about your experience, feel free to let us know. Have a great day! Kind regards, Adam.
  • Rating 5.0
    Great customer service
    Response from Renault Retail Group Dacia Romford
    Hello Irene, thank you for taking the time to rate our Romford dealership five-stars, and the kind comment on the great customer service you received from the team! Kind regards, Adam.
  • Rating 5.0
    Very good
    Response from Renault Retail Group Dacia Romford
    Hi Matthew, thank you for the five-star rating for our Romford dealership, and the kind comment on the very good service you received from our team! Many thanks, Adam.

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