Motability Scheme at RRG Renault Romford

4.9
Rating 4.9
(121 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Southend Arterial Road
Harold Wood
Romford RM3 0EZ
GB
Phone Number
Call RRG Renault Romford on 01708 697069
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andrew Eaton
  • Paul Law
  • Ollie Cherrington
  • Lee Bradford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Michael Crispe
  • Daniel Mears-Jones
  • Taariqul Islam
We recommend calling and booking an appointment before visiting.
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Accessibility features at RRG Renault Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to RRG Renault Romford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

RRG Renault Romford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact RRG Renault Romford on 01708697069 to make an appointment with our Motability specialist.

Reviews at RRG Renault Romford

  • Rating 4.0
    Good
  • Rating 5.0
    good servic mr oliver was good and helpful
  • Rating 5.0
    Great servive amazing costomer servive
    Response from RRG Renault Romford
    Hi Monika, thank you for your feedback! We're glad to hear that you received amazing customer service at our Romford dealership. If you have any further comments or need assistance in the future, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Ollie was brilliant. Answered all our questions, spent a long time with us and generally a great bloke who will try and go the extra mile for you
    Response from RRG Renault Romford
    Hi Jason, we're delighted to hear that Ollie provided such exceptional service during your visit to our Romford dealership! Thank you for sharing your positive feedback about his attentiveness, willingness to answer questions, and going the extra mile. If you have any further questions or need assistance, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Very quick service, helpful all the way through.
    Response from RRG Renault Romford
    Hi Patricia, we're thrilled to hear about your positive experience at our Romford dealership! Providing quick and helpful service is our priority, and we're glad that we could assist you every step of the way. Thank you for your kind words, and we look forward to seeing you again in the future! Kind regards, Adam.
  • Rating 5.0
    Gave us a lot of quality time very informative and very patient
    Response from RRG Renault Romford
    Hi Michael, we're thrilled to hear that you received a lot of quality time, informative assistance, and patience during your visit to our Romford dealership! Providing excellent service and taking the time to ensure all your questions are answered is what we aim for. If you have any further comments or need assistance in the future, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Excellent 😊
    Response from RRG Renault Romford
    Hi Karen, thank you for taking the time to rate our Romford dealership five-stars, and the kind comment on the excellent service you received from the team! Many thanks, Adam.
  • Rating 5.0
    Ollie at the dealership made the process of ordering a new car so quick, easy and seamless. Ollie has outstanding customer services and fantastic product knowledge. He is highly recommended for anyone looking for a new car. If going to Renault Romford without a doubt Ollie is the best person to help with your new purchase.
    Response from RRG Renault Romford
    Hi Stephanie, it's fantastic to hear about your positive experience with Ollie at Renault Romford! It sounds like he provided exceptional customer service and made the car ordering process smooth and efficient for you. Ollie's knowledge and dedication are definitely commendable, and it's great to know that he made such a positive impression on you. Thank you for sharing your feedback, and we're sure Ollie and the team at Renault Romford will appreciate your kind words. If you need any further assistance or have any questions in the future, don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    To date this was our best experience so far.
    From first coming into Renault dealership, with a warm welcome by a lovely receptionist. Who showed us where the car was located in the showroom, as we had already been on the mobility website & viewed the vehicle in question.
    The receptionist also asked Mr Lee Bradford to help us in our enquiries about the vehicle. Lee was very Knowledgeable about the vehicle & all the benefits that come with each spec (which there was 3 to pick from) he made us feel welcome & a valued customer.
    From viewing, test driving, ordering & also updated us on progress of the vehicles, Renault as a whole & especially Mr Bradford have gave us fantastic customer service.
    We will be recommending this Dealership (Renualt) to friends and family..
    Response from RRG Renault Romford
    Hi Deborah, we're thrilled to hear that you had an excellent experience at our Romford dealership, and particularly with Lee. It's wonderful that the receptionist and Lee provided a warm welcome, valuable information, and made you feel like valued customers throughout the entire process, from viewing to test driving and ordering the vehicle. Your positive feedback and recommendation are greatly appreciated. If there's anything else you'd like assistance with or if you have more feedback to share, please feel free to let us know. Congratulations on your new vehicle, and we wish you many enjoyable journeys! Safe travels! Kind regards, Adam.
  • Rating 4.0
    Very good customer service
    Response from RRG Renault Romford
    Hi Norman, we're pleased to hear that you had a very good experience with customer service at our Romford dealership. If there's anything specific you'd like to share or if you have further feedback, feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Good service from start to finish. Called both times to let me know they were on their way.
    Response from RRG Renault Romford
    Hi Cheryl, we're glad to hear that you received good service from start to finish, and that you were kept informed with calls about their arrival. If you have any more feedback to share or if there's anything else we can assist you with, feel free to let us know. We're here to help! Kind regards, Adam.
  • Rating 5.0
    Paul Law us the best, he helped me make my decision on a new car. Extremely helpful.
    Response from RRG Renault Romford
    Hi Christine, it's great to hear that Paul at our Romford dealership provided you with excellent assistance and helped you make the decision on your new car. If you have any more comments or if there's anything specific you'd like to share about your experience, feel free to let us know! Kind regards, Adam.
  • Rating 5.0
    I have dealt with Paul Law for a while now and he was extremely helpful. He has always been kind and considerate.
    Response from RRG Renault Romford
    Hi David, it's wonderful to hear that you've had positive experiences dealing with Paul at our Romford dealership. If there's anything else you'd like to share or if you have further feedback, feel free to let us know! Kind regards, Adam.
  • Rating 5.0
    Extremely happy with the service I received from Andrew
    Response from RRG Renault Romford
    Hello Mujaideen, we're thrilled to hear that you are extremely happy with the service you received from Andrew at our Romford dealership! If there's anything else we can assist you with or if you have more feedback to share, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Great
    Response from RRG Renault Romford
    Hi Alexandra, thank you for taking the time to rate our Romford dealership five-stars, and the kind comment on the great service you received from the team! Many thanks, Adam.
  • Rating 5.0
    Great customer service and professional
    Response from RRG Renault Romford
    Hi Jacqueline, we're thrilled to hear that you experienced great customer service and professionalism at our Romford dealership! If there's anything else we can assist you with or if you have more feedback to share, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    An amazing friendly team, very helpful and caring.. would like to thank Ollie especially for all his help and support..
    Response from RRG Renault Romford
    Hi Gonul, Thank you for the great review and the feedback on Ollie and Renault Romford, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards Kelly
  • Rating 5.0
    Very professional service
    Response from RRG Renault Romford
    Hi Thomas, Thank you for your high star rating. We hope to see you again soon. Many thanks Kelly
  • Rating 5.0
    Thank you to Paul appreciate it. It was smooth from beginning to the end.
    Response from RRG Renault Romford
    HI Ibironke, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Kelly
  • Rating 5.0
    Great customer service. Very friendly staff extremely helpful. Overall I'm very happy
    Response from RRG Renault Romford
    Hello Tina, we're glad to hear that you received great customer service and are very happy with your experience at our Romford dealership! If you have any more feedback or if there's anything specific you'd like to share about your experience, please feel free to let me know. Kind regards, Adam.

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