Motability Scheme at Renault Retail Group Renault Romford

4.9
Rating 4.9
(201 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Southend Arterial Road
Harold Wood
Romford RM3 0EZ
GB
Phone Number
Call Renault Retail Group Renault Romford on 01708 794000
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andrew Eaton
  • Paul Law
  • Rob Yeldham
  • Ollie Cherrington
  • Lee Bradford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Michael Crispe
  • Daniel Mears-Jones
  • Taariqul Islam
  • Steve Schifano
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Romford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Romford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Romford on 01708794000 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Romford

  • Rating 5.0
    Very positive and quick experience, as I already knew what I wanted
  • Rating 5.0
    My car was collected and I was telephoned beforehand. I was keep put up payed by video with the progress of the car. The car was delivered back to me in a very clean condition
    Response from Renault Retail Group Renault Romford
    We’re really glad to hear everything went smoothly and that you were kept updated throughout—thanks so much for your feedback! Best wishes, Adam.
  • Rating 5.0
    Supper friendly so easy to make ordering a car
    Response from Renault Retail Group Renault Romford
    We’re so pleased to hear that the process felt easy and enjoyable for you—thanks for your kind words! Best wishes, Adam.
  • Rating 5.0
    Brilliant very helpful
    Response from Renault Retail Group Renault Romford
    Thank you for your kind words! We're so glad to hear you had a brilliant experience. Best wishes, Adam.
  • Rating 5.0
    Very happy with the service I have received
    Response from Renault Retail Group Renault Romford
    Thank you for sharing your feedback! We're thrilled to hear you're happy with the service. Best Wishes, Adam.
  • Rating 5.0
    Excellent experience made easy by Lee Bradford at the Romford branch. Nothing was to much for him even when I asked the same question numerous times. He called with updates when he said it would. He was a pleasure to deal with.
    Response from Renault Retail Group Renault Romford
    Thank you for your wonderful feedback. We're delighted to hear that Lee provided such a smooth and supportive experience for you. Enjoy your new car! Best Wishes, Adam
  • Rating 5.0
    Could not wish for better service from Andrew Eaton. Top man
    Response from Renault Retail Group Renault Romford
    Thank you for your feedback. We're thrilled to hear that Andrew provided such outstanding service. We’ll be sure to pass along your kind words. Best Wishes, Adam
  • Rating 5.0
    The salesman was very nice
    Response from Renault Retail Group Renault Romford
    Thank you for your feedback. We're glad to hear that you had a positive experience with our colleague at Romford. Best wishes, Adam.
  • Rating 5.0
    Excellent service
    Response from Renault Retail Group Renault Romford
    Thank you for your kind words. We're thrilled to hear that you had an excellent experience. We always aim to provide the best service possible. Best wishes, Adam.
  • Rating 5.0
    Excellent
    Response from Renault Retail Group Renault Romford
    Thank you for your positive feedback! We're delighted to hear you had an excellent experience at Renault Romford. Best wishes, Adam.
  • Rating 5.0
    Lee was amazing he helped us so much And we thank him for that ..there is one thing that I don't get with mobility is why they are taken the cost of the cars so hi when we all are very vulnerable and I just think that is wrong
    Response from Renault Retail Group Renault Romford
    Thank you for sharing your feedback. We're glad to hear Lee provided great help during your experience. We understand your concerns regarding the cost of vehicles, and we appreciate your thoughts. If you would like to discuss this further, please feel free to reach out. Best Wishes, Adam.
  • Rating 5.0
    Outstanding. Kept us up to date. Knew everything about the car. Was extremely patient. I was so pleased with his service he made me feel so comfortable as i suffer with major anxiety.
    I would recommend this company 1000 times and more
    Response from Renault Retail Group Renault Romford
    Thank you so much for sharing your experience! We're thrilled to hear that you felt comfortable and well taken care of. Your recommendation is greatly appreciated. Best Wishes, Adam
  • Rating 5.0
    Great
    Response from Renault Retail Group Renault Romford
    Thank you for your kind words! We're delighted to hear you had a great experience at Renault Romford. Best Wishes, Adam
  • Rating 5.0
    I am very pleased, a wonderful service, a professional dealer. Good friendly atmosphere.

    Sincerely .
    Jelena S
    Response from Renault Retail Group Renault Romford
    Thank you for your kind words, Jelena! We're thrilled to hear you had a wonderful experience with us. Your satisfaction is our priority, and we look forward to welcoming you again in the future. Best Wishes, Adam
  • Rating 5.0
    Professional and very helpful
    Response from Renault Retail Group Renault Romford
    Thank you for your feedback. We're delighted to hear you found our service professional and helpful. Best Wishes, Adam
  • Rating 5.0
    Freidly helpful and very accommodating
    Response from Renault Retail Group Renault Romford
    Thank you for your kind words! We're glad you found our team friendly, helpful, and accommodating. Best Wishes, Adam.
  • Rating 5.0
    1st class staff superb
    Response from Renault Retail Group Renault Romford
    Thank you for your kind words! We're thrilled to hear that you had a superb experience with our team at Romford. Best Wishes, Adam.
  • Rating 1.0
    Was told I had to pay £20 for a courtesy car when my insurance covers it and they were very rude
    Response from Renault Retail Group Renault Romford
    Hello Jeanette, thank you for taking the time to share your feedback. We're sorry to hear about the issues you've experienced and we'd like to investigate this further for you. Please reach out directly via e-mail with your contact details and more information to reviews@renaultretail.co.uk and we'll have a member of the team get in touch with you. Best wishes, Adam.
  • Rating 5.0
    Very satisfied with the perfect service ( easy & fast)
    Response from Renault Retail Group Renault Romford
    Thank you for your positive feedback! We're so glad to hear you had a smooth and quick experience. Best Wishes, Adam
  • Rating 5.0
    Good service, very professional
    Response from Renault Retail Group Renault Romford
    Thank you for your feedback! We're glad to hear you had a positive experience with our professional service. We look forward to seeing you again in the future. Best Wishes, Adam

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