Motability Scheme at Renault Retail Group Renault Romford

4.9
Rating 4.9
(184 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Southend Arterial Road
Harold Wood
Romford RM3 0EZ
GB
Phone Number
Call Renault Retail Group Renault Romford on 01708 697069
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andrew Eaton
  • Paul Law
  • Rob Yeldham
  • Ollie Cherrington
  • Lee Bradford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Michael Crispe
  • Daniel Mears-Jones
  • Taariqul Islam
  • Steve Schifano
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Renault Retail Group Renault Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Romford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Romford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Romford on 01708697069 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Romford

  • Rating 1.0
    Was told I had to pay £20 for a courtesy car when my insurance covers it and they were very rude
    Response from Renault Retail Group Renault Romford
    Hello Jeanette, thank you for taking the time to share your feedback. We're sorry to hear about the issues you've experienced and we'd like to investigate this further for you. Please reach out directly via e-mail with your contact details and more information to reviews@renaultretail.co.uk and we'll have a member of the team get in touch with you. Best wishes, Adam.
  • Rating 5.0
    Very satisfied with the perfect service ( easy & fast)
    Response from Renault Retail Group Renault Romford
    Thank you for your positive feedback! We're so glad to hear you had a smooth and quick experience. Best Wishes, Adam
  • Rating 5.0
    Good service, very professional
    Response from Renault Retail Group Renault Romford
    Thank you for your feedback! We're glad to hear you had a positive experience with our professional service. We look forward to seeing you again in the future. Best Wishes, Adam
  • Rating 5.0
    Everything went smoothly and efficiently and was kept updated throughout the morning
    Response from Renault Retail Group Renault Romford
    Thank you for sharing your experience! We're glad everything went smoothly and that you were kept updated throughout. Best Wishes, Adam
  • Rating 4.0
    Helpful
    Friendly
    Picked car up
    Just 1 slight issue they never gave me my ice scraper back that the guy who picked up car used
    Left a message but no reply
    Response from Renault Retail Group Renault Romford
    Thank you for your feedback. We're glad to hear you found our team helpful and friendly. We’re sorry about the issue with your ice scraper and communication issues. Please reach our directly via e-mail with your contact details to reviews@renaultretail.co.uk and we'll have a member of the team get in touch with you. Best Wishes, Adam.
  • Rating 5.0
    Thank you ollie for you great customer service and being patient with me , and for always keeping me up to date I would definitely recommend you to anyone keep up the great work

    It was a pleasure working with you
    Response from Renault Retail Group Renault Romford
    Thank you for your wonderful feedback! We're thrilled to hear that Ollie provided such great service and kept you updated throughout. Your recommendation is appreciated, and we’ll be sure to pass along your kind words to him. It was a pleasure working with you too! Best wishes, Adam.
  • Rating 5.0
    Andrew was very knowledgeable and helpful
    Response from Renault Retail Group Renault Romford
    Thank you for your feedback! We're glad to hear that Andrew was knowledgeable and helpful. It’s always great to know that our staff are providing excellent service. If you need further assistance, don’t hesitate to reach out!
  • Rating 5.0
    Was so nice rob explained everything in detail
    Was friendly and very informative lets us look
    Other cars before I decided which one I wanted Great service all round
    Response from Renault Retail Group Renault Romford
    Thank you for your wonderful review. We’re so glad to hear that Rob provided you with friendly, detailed, and informative service, allowing you the time to explore all your options before making your decision. We look forward to seeing you again in the future! Best Wishes, Adam.
  • Rating 5.0
    Over all great service
    And g8ves peace of mind
    Response from Renault Retail Group Renault Romford
    Thank you for your feedback! We’re so glad to hear that you had great service and felt at ease throughout the process. Your peace of mind is important to us, and we truly appreciate your kind words. Best Wishes, Adam
  • Rating 5.0
    Great customer experience. Informative helpful and helpful.
    Response from Renault Retail Group Renault Romford
    Hello Bradley, thank you for your feedback! We’re so glad to hear that you had a great customer experience and found our service both informative and helpful. We truly appreciate your kind words! Best Wishes, Adam
  • Rating 5.0
    Ollie Cherrington was very helpful, friendly and kind
    Response from Renault Retail Group Renault Romford
    Thank you for your kind words! We're delighted to hear Ollie provided helpful, friendly, and kind service. Best Wishes, Adam.
  • Rating 5.0
    For quite a long time
    I've been there great company reliable
    Response from Renault Retail Group Renault Romford
    Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with us over a long period. Best Wishes, Adam.
  • Rating 5.0
    Very good service very happy
    Response from Renault Retail Group Renault Romford
    Thank you for your positive feedback! We're glad to hear you had a great experience and are happy with the service. If you need any further assistance, don't hesitate to reach out!
  • Rating 5.0
    My experience very good Paul was very helpful and keep me updated all the was
    Response from Renault Retail Group Renault Romford
    Thank you for your feedback! We're glad to hear that Paul was helpful and kept you updated throughout your experience. We appreciate your kind words! Best Wishes, Adam.
  • Rating 5.0
    The best pleace for take new car
    Response from Renault Retail Group Renault Romford
    Thank you for your lovely review! We're thrilled to hear you had a great experience with us. We hope you enjoy your new car, and we look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    Good
    Response from Renault Retail Group Renault Romford
    Thank you for your feedback! We're glad to hear you had a good experience. Best Wishes, Adam.
  • Rating 5.0
    Rob is such a good guy 10 out of 10!! Couldn’t ask for a better experience picking up my new Renault. Everything was explain clearly and efficiently.

    Thanks Rob and I’ll see you when I have my first service 👍🏻
    Response from Renault Retail Group Renault Romford
    Thank you for your fantastic feedback! We're thrilled to hear that Rob provided such a great experience and explained everything clearly. We look forward to seeing you again for your first service! Best Wishes, Adam.
  • Rating 5.0
    Absolutely perfect no messing around polite courteous staff very knowledgeable and efficient would highly recommend
    Kudos to ollie.
    Response from Renault Retail Group Renault Romford
    Hello John, thank you for your fantastic review! We’re thrilled to hear that you had a perfect experience with our knowledgeable and courteous team, especially Ollie. Your recommendation is appreciated. Best wishes, Adam.
  • Rating 5.0
    Very good
    Response from Renault Retail Group Renault Romford
    Hello Michael, thank you for your feedback. We're glad to hear you had a very good experience. We appreciate your support and look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    I’m
    Response from Renault Retail Group Renault Romford
    Hello Zubair, thank you for taking the time to rate our Romford dealership five-stars! Best wishes, Adam.

Similar Motability Scheme dealers