Motability Scheme at RRG Renault Romford

4.9
Rating 4.9
(133 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Southend Arterial Road
Harold Wood
Romford RM3 0EZ
GB
Phone Number
Call RRG Renault Romford on 01708 697069
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andrew Eaton
  • Paul Law
  • Rob Yeldham
  • Ollie Cherrington
  • Lee Bradford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Michael Crispe
  • Daniel Mears-Jones
  • Taariqul Islam
We recommend calling and booking an appointment before visiting.
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Accessibility features at RRG Renault Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to RRG Renault Romford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

RRG Renault Romford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact RRG Renault Romford on 01708697069 to make an appointment with our Motability specialist.

Reviews at RRG Renault Romford

  • Rating 5.0
    Very friendly and helpful
    Response from RRG Renault Romford
    Hi Peter, we're thrilled to hear that you found our team at Romford to be very friendly and helpful! If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help! Kind regards, Adam.
  • Rating 5.0
    Absolutely fantastic, helped me with everything that I needed to know explained it perfect he was a really nice man and his name was Rob explained the car how mobility works and what I have to pay for very happy with everything thank you
    Response from RRG Renault Romford
    Hi Suzanne, it's wonderful to hear that you had an absolutely fantastic experience with Rob at our Romford dealership! We're thrilled that he provided you with all the information you needed, explained everything clearly, and assisted you with your needs. If you have any further questions or need assistance in the future, don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Very happy with my new car and my experience overall thanks
    Response from RRG Renault Romford
    Hello Drew, we're delighted to hear that you're happy with your new car and your overall experience at our Romford dealership! Thank you for choosing us, and if you ever need assistance or have any questions in the future, don't hesitate to reach out. Enjoy your new car! Kind regards, Adam.
  • Rating 5.0
    Very helpful
    Response from RRG Renault Romford
    Hello Sara, thank you for taking the time to rate our Romford dealership five-stars and the kind comment on the helpful service you received from the team! Many thanks, Adam.
  • Rating 5.0
    Excellent salesman proper helpful top man
    Response from RRG Renault Romford
    Hi Laurence, thank you for taking the time to rate our Romford dealership five-stars and the kind comment on the excellent service you received from the team! Many thanks, Adam.
  • Rating 5.0
    Lee has been amazing in handling our order. From beginning to end, he was patient, knowledgeable and kept us in the loop. A kind fellow and an absolute pleasure to interact with — can’t thank him enough. His team members were also lovely and helpful during our in person visit. There was an order delay on the manufacturer's end but the exceptional representation of Renault’s customer service made up for it and we’re glad we chose this particular centre.
    Response from RRG Renault Romford
    Hello Aye, thank you for sharing your wonderful experience with us! We're delighted to hear that Lee at Romford provided exceptional service and made your entire ordering process smooth and enjoyable. It's great to know that our team members were also helpful during your visit. We understand delays can be frustrating, but we're glad our customer service exceeded your expectations. We appreciate your kind words and we look forward to continuing to see you in the future. Kind regards, Adam.
  • Rating 5.0
    Very highly, great service friendly and supportive towards Motability
    Response from RRG Renault Romford
    Hi Colin, thanks for your five-star feedback! Providing great service and being supportive towards all our customers is important to us. We're glad to hear that you had a friendly and supportive experience with us. Thank you for your kind words, and if you have any further feedback or need assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Very professional efficient service
    Response from RRG Renault Romford
    Hi Daniel, we're delighted to hear that you received a very professional and efficient service at our Romford dealership! Providing great service is our priority, and we're glad we could meet your expectations. If you need anything else or have any questions in the future, feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    My car was picked up and delivered back to me after MOT & Service great service
    Response from RRG Renault Romford
    Hello Linda, it's wonderful to hear that you had a positive experience with the team at our Romford dealership! Providing pick-up and delivery service is part of our commitment to making car maintenance as convenient as possible for our customers. If you have any other automotive needs in the future, feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Excellent customer service really helpful
    Response from RRG Renault Romford
    Hello Gary, we're glad to hear that you received excellent customer service and found the team at our Romford dealership to be really helpful! If you have any further feedback or need assistance in the future, feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Very kind service , very helpful !!
    Response from RRG Renault Romford
    Hi Gheorghe, it's great to hear that you received kind and helpful service from the team at our Romford dealership. Customer satisfaction is our top priority, and positive experiences like yours reflect well on the team and the dealership as a whole. Have a great day! Kind regards, Adam.
  • Rating 5.0
    Excellent customer service kept me informed about everything
    Response from RRG Renault Romford
    Hi Gary, we're thrilled to hear that you had an excellent experience with our team at Romford! Keeping you informed every step of the way is a priority for us. Thank you for your feedback, and we look forward to seeing you again in the future. Kind regards, Adam.
  • Rating 4.0
    Good
    Response from RRG Renault Romford
    Hi Sandie, thank you for taking the time to rate and share your feedback on the good service you received from the team at Romford! Kind regards, Adam.
  • Rating 5.0
    good servic mr oliver was good and helpful
    Response from RRG Renault Romford
    Hi Maria, we're pleased to hear about your positive experience with Oliver at our Romford dealership! It's great to know that he provided good and helpful service. If you have any more feedback or need further assistance, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Great servive amazing costomer servive
    Response from RRG Renault Romford
    Hi Monika, thank you for your feedback! We're glad to hear that you received amazing customer service at our Romford dealership. If you have any further comments or need assistance in the future, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Ollie was brilliant. Answered all our questions, spent a long time with us and generally a great bloke who will try and go the extra mile for you
    Response from RRG Renault Romford
    Hi Jason, we're delighted to hear that Ollie provided such exceptional service during your visit to our Romford dealership! Thank you for sharing your positive feedback about his attentiveness, willingness to answer questions, and going the extra mile. If you have any further questions or need assistance, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Very quick service, helpful all the way through.
    Response from RRG Renault Romford
    Hi Patricia, we're thrilled to hear about your positive experience at our Romford dealership! Providing quick and helpful service is our priority, and we're glad that we could assist you every step of the way. Thank you for your kind words, and we look forward to seeing you again in the future! Kind regards, Adam.
  • Rating 5.0
    Gave us a lot of quality time very informative and very patient
    Response from RRG Renault Romford
    Hi Michael, we're thrilled to hear that you received a lot of quality time, informative assistance, and patience during your visit to our Romford dealership! Providing excellent service and taking the time to ensure all your questions are answered is what we aim for. If you have any further comments or need assistance in the future, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Excellent 😊
    Response from RRG Renault Romford
    Hi Karen, thank you for taking the time to rate our Romford dealership five-stars, and the kind comment on the excellent service you received from the team! Many thanks, Adam.
  • Rating 5.0
    Ollie at the dealership made the process of ordering a new car so quick, easy and seamless. Ollie has outstanding customer services and fantastic product knowledge. He is highly recommended for anyone looking for a new car. If going to Renault Romford without a doubt Ollie is the best person to help with your new purchase.
    Response from RRG Renault Romford
    Hi Stephanie, it's fantastic to hear about your positive experience with Ollie at Renault Romford! It sounds like he provided exceptional customer service and made the car ordering process smooth and efficient for you. Ollie's knowledge and dedication are definitely commendable, and it's great to know that he made such a positive impression on you. Thank you for sharing your feedback, and we're sure Ollie and the team at Renault Romford will appreciate your kind words. If you need any further assistance or have any questions in the future, don't hesitate to reach out. Kind regards, Adam.

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