Motability Scheme at Renault Retail Group Renault Romford
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Southend Arterial Road
Harold Wood
Romford RM3 0EZ
GB
Phone Number
Call Renault Retail Group Renault Romford on 01708 697069
01708 697069
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Andrew Eaton
- Paul Law
- Rob Yeldham
- Ollie Cherrington
- Lee Bradford
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Michael Crispe
- Daniel Mears-Jones
- Taariqul Islam
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Renault Retail Group Renault Romford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Renault Retail Group Renault Romford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Renault Retail Group Renault Romford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Renault Retail Group Renault Romford on 01708697069 to make an appointment with our Motability specialist.
Reviews at Renault Retail Group Renault Romford
- Rating 5.0Jul 23, 2024Amazing team!! Really helped me pick the right car for my needs helped me get the best quality car.
I am very VERY excited for OctoberResponse from Renault Retail Group Renault RomfordJul 26, 2024Hello Kizzy, thank you for your enthusiastic feedback! We're thrilled to hear that our team at Romford helped you find the perfect car for your needs and ensured you got the best quality vehicle. We hope October brings you great joy with your new car! If you have any questions or need further assistance, please feel free to reach out. Kind regards, Adam. - Rating 5.0Jul 18, 2024Paul Law was fabulous, he explained everything I needed to know, took as much time as I needed and made me a lovely cup of tea. Unfortunately he wasn’t there for handover but the rest of the team that dealt with me were wonderfulResponse from Renault Retail Group Renault RomfordJul 26, 2024Hello Angela, thank you for your kind words! We're thrilled to hear that Paul provided fabulous service, explained everything thoroughly, and even made you a lovely cup of tea. We're also glad the rest of the team continued to offer wonderful service during the handover. If you have any further questions or need assistance, please feel free to reach out. Enjoy your new car! Kind regards, Adam.
- Rating 5.0Jul 9, 2024Ollie from Renault Romford kept in touch with
me, updating me and was able to work
around my time. The collection was so
smooth. He showed us around the car set me
up with the system. Ollie was patient and
went over things twice if I asked. Again, he
was all smiles and jolly and made us feel
great.
We're very happy with the service and the
car.Response from Renault Retail Group Renault RomfordJul 10, 2024Hello Shohema, thank you for your wonderful feedback! We're delighted to hear that Ollie from Renault Romford provided such excellent service. It's fantastic that he kept in touch, accommodated your schedule, and ensured a smooth collection process. We appreciate your kind words and are thrilled that you're happy with both the service and your new car. If you need anything else in the future, please don't hesitate to let us know. Kind regards, Adam. - Rating 5.0Jul 9, 2024We were well looked after by Ollie. He was
patient, respectful and listened to my needs.
We only went into look at cars but ended up
selecting. He answered all my questions and
helped me choose a car that would be the
most easiest to get in and out of comfortably.
His colleagues were all smiles too and
welcoming.
I'm really happy with the serviceResponse from Renault Retail Group Renault RomfordJul 10, 2024Hello Shohema, thank you for sharing your experience! We're thrilled to hear that Ollie provided such attentive and respectful service at our Romford dealership. It's wonderful that he patiently listened to your needs, answered all your questions, and helped you find a car that suits you comfortably. We'll be sure to pass along your kind words to him and the rest of the team. If there's anything else we can assist you with, please feel free to reach out. Enjoy your new car! Kind regards, Adam. - Rating 5.0Jun 24, 2024He was giving me all the information I needed, very nice manResponse from Renault Retail Group Renault RomfordJun 25, 2024Hello Carol, we're glad to hear that you had a positive experience with our colleague at Romford who provided all the information you needed and was pleasant to deal with. If there's anything more we can do for you or if you have any further comments, please feel free to let us know. Kind regards, Adam.
- Rating 5.0Jun 10, 2024Was everything was explained to me very well service was very good. The man I dealt with his name was Rob. He was very helpful and explained everything I needed to know in the future to do with my car. Very good service.Response from Renault Retail Group Renault RomfordJun 11, 2024Hello David, thank you for sharing your experience! We're delighted to hear that Rob at our Romford dealership provided you with excellent service and explained everything thoroughly. It's great to know that he was helpful and ensured you understood everything about your car. If you have any further questions or need assistance in the future, don't hesitate to reach out. Kind regards, Adam.
- Rating 5.0May 23, 2024Happy with everything, everyone at motability and the renault garage have always tried there upmost with everything. Really pleased, 🤞 with everything in the future.Response from Renault Retail Group Renault RomfordMay 24, 2024Hello Mark, it's great to hear that you've had a positive experience with Motability and the team at our Romford dealership! If you ever need further assistance or have any questions in the future, don't hesitate to reach out. Wishing you all the best with your car and future journeys! Kind regards, Adam.
- Rating 5.0May 20, 2024Definitely would recommend Renault. Ollie was super helpful and helped me get over my initial fear of the computer based car. (As im used to driving old cars.)
It was a super fast process, from beginning to end. I can't wait for my son to learn to drive so he can use it.Response from Renault Retail Group Renault RomfordMay 21, 2024Hello Bradley, thank you for your recommendation! We're glad to hear that Ollie at our Romford dealership provided super helpful assistance and helped you overcome your initial fear of computer technology. It's fantastic that the process was super fast from beginning to end. We're sure your son will enjoy driving it when the time comes! If you have any further questions or need assistance, feel free to reach out. Enjoy your new car! Kind regards, Adam. - Rating 5.0May 20, 2024Sales advisor Rob was excellent couldn't have asked for any more I would highly recommend Rob and this BranchResponse from Renault Retail Group Renault RomfordMay 21, 2024Hello Mark, it's great to hear that you had an excellent experience with Rob at our Romford dealership! If you have any further questions or need assistance in the future, don't hesitate to reach out. Kind regards, Adam.
- Rating 5.0May 17, 2024First class service informative polite kept us up to speed on what was going on many thanks…😊Response from Renault Retail Group Renault RomfordMay 17, 2024Hello Karen, thank you for your kind words! We're delighted to hear that you received first-class service at our Romford dealership and that our team kept you informed throughout the process. If you ever need anything else or have further questions, please feel free to reach out. Many thanks to you as well! Kind regards, Adam.
- Rating 5.0May 14, 2024GoodResponse from Renault Retail Group Renault RomfordMay 15, 2024Hello John, thank you for taking the time to rate our Romford dealership five-stars and we're glad to hear you received good service from the team! Many thanks, Adam.
- Rating 5.0May 12, 2024Very polite and attentive. Andrew was very helpful . Explained everything to us so we understood the procedure. Showed and explained everything about the car we chose.Response from Renault Retail Group Renault RomfordMay 13, 2024Hello Angela, it sounds like you had a great experience at our Romford dealership with Andrew! Polite and attentive service, coupled with thorough explanations, can make a significant difference in the car-buying process. If you have any more questions or need further assistance, Andrew and the team will be happy to help. Kind regards, Adam.
- Rating 5.0May 2, 2024It was amazing and helpful and the staff were helpful alwaysResponse from Renault Retail Group Renault RomfordMay 3, 2024Hello Dharminder, we're thrilled to hear that your experience was amazing and helpful, and that our team at Romford were always there to assist you! Providing exceptional service and assistance is what we aim for, and we're delighted that we could meet your expectations. If you ever need anything else, please don't hesitate to reach out. Kind regards, Adam.
- Rating 5.0Apr 26, 2024Was very happy with everything Rob explained everything to me there was nothing I wasn’t sure about as he was very precise in everything he told me.
Thank youResponse from Renault Retail Group Renault RomfordApr 29, 2024Hello Suzanne, it's great to hear that you were very happy with Rob's service and that he explained everything to you clearly and precisely! Providing thorough explanations and ensuring all questions are addressed is essential for a positive customer experience. If you have any further questions or need assistance in the future, don't hesitate to reach out. Kind regards, Adam. - Rating 5.0Apr 24, 2024Very friendly and helpfulResponse from Renault Retail Group Renault RomfordApr 25, 2024Hi Peter, we're thrilled to hear that you found our team at Romford to be very friendly and helpful! If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help! Kind regards, Adam.
- Rating 5.0Apr 22, 2024Absolutely fantastic, helped me with everything that I needed to know explained it perfect he was a really nice man and his name was Rob explained the car how mobility works and what I have to pay for very happy with everything thank youResponse from Renault Retail Group Renault RomfordApr 23, 2024Hi Suzanne, it's wonderful to hear that you had an absolutely fantastic experience with Rob at our Romford dealership! We're thrilled that he provided you with all the information you needed, explained everything clearly, and assisted you with your needs. If you have any further questions or need assistance in the future, don't hesitate to reach out. Kind regards, Adam.
- Rating 5.0Apr 17, 2024Very happy with my new car and my experience overall thanksResponse from Renault Retail Group Renault RomfordApr 18, 2024Hello Drew, we're delighted to hear that you're happy with your new car and your overall experience at our Romford dealership! Thank you for choosing us, and if you ever need assistance or have any questions in the future, don't hesitate to reach out. Enjoy your new car! Kind regards, Adam.
- Rating 5.0Apr 16, 2024Very helpfulResponse from Renault Retail Group Renault RomfordApr 17, 2024Hello Sara, thank you for taking the time to rate our Romford dealership five-stars and the kind comment on the helpful service you received from the team! Many thanks, Adam.
- Rating 5.0Apr 1, 2024Excellent salesman proper helpful top manResponse from Renault Retail Group Renault RomfordApr 1, 2024Hi Laurence, thank you for taking the time to rate our Romford dealership five-stars and the kind comment on the excellent service you received from the team! Many thanks, Adam.
- Rating 5.0Mar 22, 2024Lee has been amazing in handling our order. From beginning to end, he was patient, knowledgeable and kept us in the loop. A kind fellow and an absolute pleasure to interact with — can’t thank him enough. His team members were also lovely and helpful during our in person visit. There was an order delay on the manufacturer's end but the exceptional representation of Renault’s customer service made up for it and we’re glad we chose this particular centre.Response from Renault Retail Group Renault RomfordMar 25, 2024Hello Aye, thank you for sharing your wonderful experience with us! We're delighted to hear that Lee at Romford provided exceptional service and made your entire ordering process smooth and enjoyable. It's great to know that our team members were also helpful during your visit. We understand delays can be frustrating, but we're glad our customer service exceeded your expectations. We appreciate your kind words and we look forward to continuing to see you in the future. Kind regards, Adam.