Motability Scheme at Renault Retail Group Renault Romford
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Southend Arterial Road
Harold Wood
Romford RM3 0EZ
GB
Phone Number
Call Renault Retail Group Renault Romford on 01708 697069
01708 697069
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Andrew Eaton
- Paul Law
- Rob Yeldham
- Ollie Cherrington
- Lee Bradford
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Michael Crispe
- Daniel Mears-Jones
- Taariqul Islam
- Steve Schifano
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Romford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Renault Retail Group Renault Romford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Renault Retail Group Renault Romford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Renault Retail Group Renault Romford on 01708697069 to make an appointment with our Motability specialist.
Reviews at Renault Retail Group Renault Romford
- Rating 5.0Mar 10, 2025Excellent serviceResponse from Renault Retail Group Renault RomfordMar 12, 2025Thank you for your kind words. We're thrilled to hear that you had an excellent experience. We always aim to provide the best service possible. Best wishes, Adam.
- Rating 5.0Mar 10, 2025ExcellentResponse from Renault Retail Group Renault RomfordMar 12, 2025Thank you for your positive feedback! We're delighted to hear you had an excellent experience at Renault Romford. Best wishes, Adam.
- Rating 5.0Mar 3, 2025Lee was amazing he helped us so much And we thank him for that ..there is one thing that I don't get with mobility is why they are taken the cost of the cars so hi when we all are very vulnerable and I just think that is wrongResponse from Renault Retail Group Renault RomfordMar 4, 2025Thank you for sharing your feedback. We're glad to hear Lee provided great help during your experience. We understand your concerns regarding the cost of vehicles, and we appreciate your thoughts. If you would like to discuss this further, please feel free to reach out. Best Wishes, Adam.
- Rating 5.0Feb 27, 2025Outstanding. Kept us up to date. Knew everything about the car. Was extremely patient. I was so pleased with his service he made me feel so comfortable as i suffer with major anxiety.
I would recommend this company 1000 times and moreResponse from Renault Retail Group Renault RomfordFeb 28, 2025Thank you so much for sharing your experience! We're thrilled to hear that you felt comfortable and well taken care of. Your recommendation is greatly appreciated. Best Wishes, Adam - Rating 5.0Feb 25, 2025GreatResponse from Renault Retail Group Renault RomfordFeb 26, 2025Thank you for your kind words! We're delighted to hear you had a great experience at Renault Romford. Best Wishes, Adam
- Rating 5.0Feb 21, 2025I am very pleased, a wonderful service, a professional dealer. Good friendly atmosphere.
Sincerely .
Jelena SResponse from Renault Retail Group Renault RomfordFeb 25, 2025Thank you for your kind words, Jelena! We're thrilled to hear you had a wonderful experience with us. Your satisfaction is our priority, and we look forward to welcoming you again in the future. Best Wishes, Adam - Rating 5.0Feb 18, 2025Professional and very helpfulResponse from Renault Retail Group Renault RomfordFeb 19, 2025Thank you for your feedback. We're delighted to hear you found our service professional and helpful. Best Wishes, Adam
- Rating 5.0Feb 13, 2025Freidly helpful and very accommodatingResponse from Renault Retail Group Renault RomfordFeb 14, 2025Thank you for your kind words! We're glad you found our team friendly, helpful, and accommodating. Best Wishes, Adam.
- Rating 5.0Feb 13, 20251st class staff superbResponse from Renault Retail Group Renault RomfordFeb 14, 2025Thank you for your kind words! We're thrilled to hear that you had a superb experience with our team at Romford. Best Wishes, Adam.
- Rating 1.0Jan 24, 2025Was told I had to pay £20 for a courtesy car when my insurance covers it and they were very rudeResponse from Renault Retail Group Renault RomfordJan 27, 2025Hello Jeanette, thank you for taking the time to share your feedback. We're sorry to hear about the issues you've experienced and we'd like to investigate this further for you. Please reach out directly via e-mail with your contact details and more information to reviews@renaultretail.co.uk and we'll have a member of the team get in touch with you. Best wishes, Adam.
- Rating 5.0Jan 22, 2025Very satisfied with the perfect service ( easy & fast)Response from Renault Retail Group Renault RomfordJan 23, 2025Thank you for your positive feedback! We're so glad to hear you had a smooth and quick experience. Best Wishes, Adam
- Rating 5.0Jan 21, 2025Good service, very professionalResponse from Renault Retail Group Renault RomfordJan 22, 2025Thank you for your feedback! We're glad to hear you had a positive experience with our professional service. We look forward to seeing you again in the future. Best Wishes, Adam
- Rating 5.0Jan 10, 2025Everything went smoothly and efficiently and was kept updated throughout the morningResponse from Renault Retail Group Renault RomfordJan 13, 2025Thank you for sharing your experience! We're glad everything went smoothly and that you were kept updated throughout. Best Wishes, Adam
- Rating 4.0Jan 9, 2025Helpful
Friendly
Picked car up
Just 1 slight issue they never gave me my ice scraper back that the guy who picked up car used
Left a message but no replyResponse from Renault Retail Group Renault RomfordJan 10, 2025Thank you for your feedback. We're glad to hear you found our team helpful and friendly. We’re sorry about the issue with your ice scraper and communication issues. Please reach our directly via e-mail with your contact details to reviews@renaultretail.co.uk and we'll have a member of the team get in touch with you. Best Wishes, Adam. - Rating 5.0Dec 23, 2024Thank you ollie for you great customer service and being patient with me , and for always keeping me up to date I would definitely recommend you to anyone keep up the great work
It was a pleasure working with youResponse from Renault Retail Group Renault RomfordDec 24, 2024Thank you for your wonderful feedback! We're thrilled to hear that Ollie provided such great service and kept you updated throughout. Your recommendation is appreciated, and we’ll be sure to pass along your kind words to him. It was a pleasure working with you too! Best wishes, Adam. - Rating 5.0Dec 21, 2024Andrew was very knowledgeable and helpfulResponse from Renault Retail Group Renault RomfordDec 23, 2024Thank you for your feedback! We're glad to hear that Andrew was knowledgeable and helpful. It’s always great to know that our staff are providing excellent service. If you need further assistance, don’t hesitate to reach out!
- Rating 5.0Dec 16, 2024Was so nice rob explained everything in detail
Was friendly and very informative lets us look
Other cars before I decided which one I wanted Great service all roundResponse from Renault Retail Group Renault RomfordDec 17, 2024Thank you for your wonderful review. We’re so glad to hear that Rob provided you with friendly, detailed, and informative service, allowing you the time to explore all your options before making your decision. We look forward to seeing you again in the future! Best Wishes, Adam. - Rating 5.0Dec 12, 2024Over all great service
And g8ves peace of mindResponse from Renault Retail Group Renault RomfordDec 13, 2024Thank you for your feedback! We’re so glad to hear that you had great service and felt at ease throughout the process. Your peace of mind is important to us, and we truly appreciate your kind words. Best Wishes, Adam - Rating 5.0Dec 12, 2024Great customer experience. Informative helpful and helpful.Response from Renault Retail Group Renault RomfordDec 13, 2024Hello Bradley, thank you for your feedback! We’re so glad to hear that you had a great customer experience and found our service both informative and helpful. We truly appreciate your kind words! Best Wishes, Adam
- Rating 5.0Dec 3, 2024Ollie Cherrington was very helpful, friendly and kindResponse from Renault Retail Group Renault RomfordDec 4, 2024Thank you for your kind words! We're delighted to hear Ollie provided helpful, friendly, and kind service. Best Wishes, Adam.