Motability Scheme at Steven Eagell Toyota Romford

4.7
Rating 4.7
(128 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Steven Eagell Toyota Romford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Romford can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Romford on 01708599190 to make an appointment with our Motability specialist.

Contact information

Address
Gallows Corner, A127 Southend Arterial Road
Romford
Essex RM3 0DZ
GB
Phone Number
Call Steven Eagell Toyota Romford on 01708 599190
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Christopher Jones
  • Lukas Gruodis
  • Mez Rahman
  • Jubel Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Charlotte Pearce
  • Craig Gilbert
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota Romford

  • Rating 4.0
    Mainly Good but the salesman could not pay full attention.
    Response from Steven Eagell Toyota Romford
    Thank you for posting a review Momin and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    So so pleased with the service ,
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Luke. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Very smooth process from the initial enquiry right through to the vehicle collection. Mez at Toyota was a pleasure to deal with. Friendly and professional.
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Jonathan. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Everyone was helpful and friendly, clear about the options and costs and helpful during selection and pick up.

    Particular thanks to Chris (the Motability agent).
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Amy. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Wonderful customer service I’m very impressed thanks for your all help.
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Hanze. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Very pleased with service and professionalism at this dealership. A pleasure to deal with and everything sorted in a timely manner.
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Jonathan. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Good response and service
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Arbaz. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Very help full
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Kulwant. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    N/A
    Response from Steven Eagell Toyota Romford
    Thank you for the positive rating, John, we really appreciate it, and we look forward to seeing you again in the future!
  • Rating 5.0
    Service from zjubel was outstanding and I’m very happy to deal with him numerous times as I will now come to Toyota for all my car needs his service and customer was top tier and I’m happy to to come back and deal with Jubel
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Mohammed. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very good
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Afrah. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    He’s very generous and helpful in all the process thanks you so much Chris
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Ansa. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    We had a lovely easy transition and could not fault the dealership. Thank you so much for all your help with choosing to delivering Mez.
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Rubeka. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 4.0
    I had a good experience at this store. The staff answered all the questions I had.
    Response from Steven Eagell Toyota Romford
    Hi Carol, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Chris was so good in explaining which cat and the choices. I would recommend him to friends
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Pankajkumar. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very polite
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Elena. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Good service.
    Response from Steven Eagell Toyota Romford
    Hi Keeley, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Great communication and very helpful thank you indeed
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Elena. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    From the start of the process Chris has been very helpful and accommodating keeping us updated throughout. Great experience
    Response from Steven Eagell Toyota Romford
    Hi Iris, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Car collected and delivered back the same day.
    Response from Steven Eagell Toyota Romford
    Hi Momin, we're happy to hear you had an excellent service! Please come see us again soon.

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