The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Steven Eagell Toyota Romford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Steven Eagell Toyota Romford can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Romford on 01708599190 to make an appointment with our Motability specialist.
Contact information
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Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 19:00 |
Tuesday | 08:30 - 19:00 |
Wednesday | 08:30 - 19:00 |
Thursday | 08:30 - 19:00 |
Friday | 08:30 - 19:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Christopher Jones
- Robbie Hedges
- Mez Rahman
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Charlotte Pearce
- Craig Gilbert
Accessibility features at Steven Eagell Toyota Romford
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Steven Eagell Toyota Romford
- Rating 5.0Apr 23, 2024great service.
- Rating 4.0Apr 21, 2024Handover was good, although initially there was a mix up with the handover date.Response from Steven Eagell Toyota RomfordApr 22, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Ashika. We wish you safe travels in your new car and look forward to seeing you again soon!
- Rating 4.0Apr 18, 2024Everything was good just a little delay with the delivery of the vehicle. Would’ve been nice if they could have been honest with us with the delivery. Aside from that everything else was good.Response from Steven Eagell Toyota RomfordApr 19, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Tarana. We wish you safe travels in your new car and look forward to seeing you again soon!
- Rating 5.0Mar 28, 2024All went smoothlyResponse from Steven Eagell Toyota RomfordApr 2, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Glynis. We wish you safe travels in your new car and look forward to seeing you again soon!
- Rating 5.0Mar 27, 2024Chris stayed in touch with us consistently throughout the process and was very accommodating until we finally received the car. He provided us with a detailed view of the process and kept updating us regularly. As a customer, my experience with them was very pleasant.Response from Steven Eagell Toyota RomfordMar 28, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Sara. We wish you safe travels in your new car and look forward to seeing you again soon!
- Rating 5.0Mar 22, 2024Chris at Toyota was more than helpful with everything and supporting myself with this process.
He was transparent and kept me up to date with everything from the start right up to collecting the car
Thanks Chris and the lady who helped with setting up the multimedia in the car🙏💯Response from Steven Eagell Toyota RomfordMar 25, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Christopher. We wish you safe travels in your new car and look forward to seeing you again soon! - Rating 5.0Mar 8, 2024Perfect service 👍Response from Steven Eagell Toyota RomfordMar 11, 2024Thank you so much for your kind words, Arunas. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Mar 5, 2024Very helpful and professionalResponse from Steven Eagell Toyota RomfordMar 6, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Emma. We wish you safe travels in your new car and look forward to seeing you again soon!
- Rating 5.0Feb 28, 2024Chris was very good.Response from Steven Eagell Toyota RomfordFeb 29, 2024Hi Laiba, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Feb 20, 2024Chris Jones was brilliant. Really kind, great advice and patience, realistic, honest and reliable.Response from Steven Eagell Toyota RomfordFeb 21, 2024Thank you so much for your kind words, Frankie. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 1.0Feb 15, 2024Seriously needs improvement.Response from Steven Eagell Toyota RomfordFeb 16, 2024Thank you for posting a review Nasima and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
- Rating 4.0Feb 13, 2024The representative, Mez was good and recommendable. Mez was informative, attentive and made me feel comfortable for the entire time there. I purchased a new car that same day. Mez explained everything and had answers for any other questions I had about choosing the right car on motability.Response from Steven Eagell Toyota RomfordFeb 14, 2024Thank you so much for your kind words, Elisha. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Feb 12, 2024Chris Jones was really helpful and knowledgeable. I highly recommend going to Chris at Toyota RomfordResponse from Steven Eagell Toyota RomfordFeb 13, 2024Thank you so much for your kind words, Laiba. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 4.0Feb 12, 2024The dealer was helpful and gave us all the information we needed to make our decision.Response from Steven Eagell Toyota RomfordFeb 12, 2024Thank you so much for your kind words, Ashika. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Feb 8, 2024Chris was excellent helping me with this new orderResponse from Steven Eagell Toyota RomfordFeb 8, 2024Thank you so much for your kind words, Christopher. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Feb 2, 2024Excellent serviceResponse from Steven Eagell Toyota RomfordFeb 2, 2024Hi Sharon, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Jan 31, 2024Excellent service from start to finish highly recommendResponse from Steven Eagell Toyota RomfordJan 31, 2024Thank you so much for your kind words, Kayne. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Jan 27, 2024Mez was a great advocateResponse from Steven Eagell Toyota RomfordJan 29, 2024Thank you so much for your kind words, Adnan. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Jan 19, 2024Christopher really made everything easy for me.He made sure we understood how to use the car.Response from Steven Eagell Toyota RomfordJan 22, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Latifat. We wish you safe travels in your new car and look forward to seeing you again soon!
- Rating 5.0Jan 11, 2024Professionalism perfectResponse from Steven Eagell Toyota RomfordJan 12, 2024We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Edward. We wish you safe travels in your new car and look forward to seeing you again soon!