Motability Scheme at Steven Eagell Toyota Romford

4.7
Rating 4.7
(112 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Steven Eagell Toyota Romford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Romford can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Romford on 01708599190 to make an appointment with our Motability specialist.

Contact information

Address
Gallows Corner, A127 Southend Arterial Road
Romford
Essex RM3 0DZ
GB
Phone Number
Call Steven Eagell Toyota Romford on 01708 599190
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Christopher Jones
  • Lukas Gruodis
  • Robbie Hedges
  • Mez Rahman
  • Jubel Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Charlotte Pearce
  • Craig Gilbert
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota Romford

  • Rating 5.0
    Good service.
    Response from Steven Eagell Toyota Romford
    Hi Keeley, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Great communication and very helpful thank you indeed
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Elena. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    From the start of the process Chris has been very helpful and accommodating keeping us updated throughout. Great experience
    Response from Steven Eagell Toyota Romford
    Hi Iris, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Car collected and delivered back the same day.
    Response from Steven Eagell Toyota Romford
    Hi Momin, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    excellent service collected my car n dropped back
    Response from Steven Eagell Toyota Romford
    Hi Julie, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Nice communication and great help
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Regep. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    great service.
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Loreta. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 4.0
    Handover was good, although initially there was a mix up with the handover date.
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Ashika. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 4.0
    Everything was good just a little delay with the delivery of the vehicle. Would’ve been nice if they could have been honest with us with the delivery. Aside from that everything else was good.
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Tarana. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    All went smoothly
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Glynis. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Chris stayed in touch with us consistently throughout the process and was very accommodating until we finally received the car. He provided us with a detailed view of the process and kept updating us regularly. As a customer, my experience with them was very pleasant.
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Sara. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Chris at Toyota was more than helpful with everything and supporting myself with this process.

    He was transparent and kept me up to date with everything from the start right up to collecting the car
    Thanks Chris and the lady who helped with setting up the multimedia in the car🙏💯
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Christopher. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Perfect service 👍
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Arunas. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Very helpful and professional
    Response from Steven Eagell Toyota Romford
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Emma. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Chris was very good.
    Response from Steven Eagell Toyota Romford
    Hi Laiba, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Chris Jones was brilliant. Really kind, great advice and patience, realistic, honest and reliable.
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Frankie. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 1.0
    Seriously needs improvement.
    Response from Steven Eagell Toyota Romford
    Thank you for posting a review Nasima and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 4.0
    The representative, Mez was good and recommendable. Mez was informative, attentive and made me feel comfortable for the entire time there. I purchased a new car that same day. Mez explained everything and had answers for any other questions I had about choosing the right car on motability.
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Elisha. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Chris Jones was really helpful and knowledgeable. I highly recommend going to Chris at Toyota Romford
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Laiba. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 4.0
    The dealer was helpful and gave us all the information we needed to make our decision.
    Response from Steven Eagell Toyota Romford
    Thank you so much for your kind words, Ashika. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

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