Motability Scheme at Citygate CUPRA Twickenham

Motability Scheme at Citygate CUPRA Twickenham

4.9
Rating 4.9
(60 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
40 South Road
Twickenham TW2 5NT
GB
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Phone Number
Call Citygate CUPRA Twickenham on 020 8357 1230
020 8357 1230
020 8357 1230
Website

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Email

customerloyaltyteam@citygate.co.uk

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Emmanuel Tayo
  • Zaina Afzal
  • Gurling Kalra
  • Matt Houghton
  • Claudia Berna
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Nigel Fenton
  • Frederick Thomas
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate CUPRA Twickenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Citygate CUPRA Twickenham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Citygate CUPRA Twickenham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Citygate CUPRA Twickenham on 02083571230 to make an appointment with our Motability Scheme specialist.

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Reviews at Citygate CUPRA Twickenham

  • Rating 5.0
    Great service, very helpful
    Response from Citygate CUPRA Twickenham
    Dear Keith,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service great and our team very helpful. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations.

    At Citygate CUPRA Twickenham, we strive to provide the best possible experience for all our customers, and your kind words are a testament to our team's dedication. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    Insaf
    The Citygate CUPRA Twickenham Team
  • Rating 5.0
    Everyone was friendly.

    Claudia was the one who I was seeing, and she was very helpful and friendly .

    Thank you
    Response from Citygate CUPRA Twickenham
    Dear Keith,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience with us at Citygate CUPRA Twickenham. It's wonderful to know that Claudia was able to assist you and that you found her to be both helpful and friendly.

    Your feedback is greatly appreciated and will be shared with the team to continue inspiring excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Rafiqah
    Citygate CUPRA Twickenham
  • Rating 5.0
    Every one there was helpful and kind , thank you all
    Response from Citygate CUPRA Twickenham
    Dear Majed A.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our team helpful and kind during your visit. Your feedback is incredibly valuable to us, and it’s wonderful to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back to Citygate CUPRA Twickenham.

    Best regards,
    Cole
  • Rating 5.0
    Emmanuel was amazing, car is amazing and arrived very quick
  • Rating 5.0
    Friendly, helpful and kind staff.
  • Rating 5.0
    Lovely lady at reception was friendly. Doors were not automatic so was hard to open with my waking stick and instability.
  • Rating 5.0
    I recently had the pleasure of working with Fernando during the process of choosing and finalising my Motability car at CUPRA Twickenham, and I couldn’t be more impressed. From start to finish, Fernando made what could have been a complicated and overwhelming experience feel smooth, clear, and stress-free.

    His knowledge of the CUPRA range and the Motability scheme was exceptional, and he took the time to understand my needs, answer every question, and guide me through each step with patience and genuine care. Fernando’s friendly professionalism and dedication to ensuring I made the right choice gave me total confidence in the process.

    Thanks to him, I now have a car that suits me perfectly, and the entire experience was enjoyable and reassuring. If you’re looking for someone who truly listens, supports you, and goes above and beyond to deliver outstanding service, I highly recommend asking for Fernando at CUPRA Twickenham!
  • Rating 5.0
    Emmanuel was excellent
  • Rating 5.0
    Tom was amazing & very helpful!!
  • Rating 5.0
    Excellent
  • Rating 5.0
    U guys where very good whit us especially azad akram
  • Rating 5.0
    Excellent treatment, so helpful i couldn't of asked for a better rep.
  • Rating 5.0
    Nice man very helpful
  • Rating 5.0
    Our experience at Twickenham for mobility scheme was excellent. The staff Fernando was very approachable and supportive throughout. Fernando was amazing — a truly outstanding sales assistant. His communication skills were excellent, and he made our entire journey smooth and hassle-free.
  • Rating 5.0
    Thank you chris for everything

  • Rating 5.0
    Perfect dealership with a smooth exchange and handover of old with NEW Motobility vehicle. Many thanks
  • Rating 5.0
    From the very first phone call to the moment we placed our car order, our experience with the team at Cupra Twickenham was truly outstanding. The process of booking an appointment was smooth and straightforward, with excellent availability and quick responses.
    Throughout every interaction, we were impressed by the team's professionalism, friendliness, and attention to detail.
    A special thank you goes to Gurling Karla, who supported us throughout the entire process. He was efficient, knowledgeable, and incredibly approachable. He took the time to explain each step clearly, answered all our questions with patience, and made the whole experience feel easy and enjoyable.
    We felt genuinely well looked after and appreciated as customers. Thank you once again for the excellent service - we would not hesitate to recommend Cupra Twickenham to others.
  • Rating 5.0
    All staff exceptional, vehicle arrived erlier then expected, all round happy with service and vehicle
  • Rating 5.0
    Very good
  • Rating 5.0
    From the very first phone call to the moment we placed our car order, our experience with the team at Cupra Twickenham was truly outstanding. The process of booking an appointment was smooth and straightforward, with excellent availability and quick responses.

    Throughout every interaction, we were impressed by the team’s professionalism, friendliness, and attention to detail.

    A special thank you goes to Gurling Karla, who supported us throughout the entire process. He was efficient, knowledgeable, and incredibly approachable. He took the time to explain each step clearly, answered all our questions with patience, and made the whole experience feel easy and enjoyable.

    We felt genuinely well looked after and appreciated as customers. Thank you once again for the excellent service — we would not hesitate to recommend Cupra Twickenham to others.

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