Motability Scheme at Citygate CUPRA Twickenham

Motability Scheme at Citygate CUPRA Twickenham

4.8
Rating 4.8
(28 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
40 South Road
Twickenham TW2 5NT
GB
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Phone Number
Call Citygate CUPRA Twickenham on 020 8977 0071
020 8977 0071
020 8977 0071
Website

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Email

customerloyaltyteam@citygate.co.uk

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Emmanuel Tayo
  • Zaina Afzal
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Baldeep Sahib
  • Nigel Fenton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate CUPRA Twickenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Citygate CUPRA Twickenham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Citygate CUPRA Twickenham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Citygate CUPRA Twickenham on 02089770071 to make an appointment with our Motability Scheme specialist.

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Reviews at Citygate CUPRA Twickenham

  • Rating 5.0
    The customer service excellent. Emmanuel Tayo really made us feel welcome and made the process very easy. Top Marks to him.
  • Rating 5.0
    1st class service from the staff
  • Rating 5.0
    Mr Tom was very helpful and friendly.
  • Rating 5.0
    Great customer service no issues
  • Rating 5.0
    Delivered fast
    Kept updated in progress
    Personally handed over and explained all what I needed to know to drive back home
  • Rating 5.0
    thank you
  • Rating 5.0
    Thanks for the help and for managing to sort out what I wanted
  • Rating 5.0
    The process was very swift and easy.
  • Rating 5.0
    Very professional attentive attention to detail communication was always professional. Helped with completing paperwork understanding the procedures, made the whole experience easy and no stress. Best dealers ever dealt with with 100% recommend. All sales team managers, everybody very helpful and welcoming.
  • Rating 5.0
    Amazing customer service and great hospitality, great service
  • Rating 5.0
    Good experience and great opportunity .
  • Rating 5.0
    Matti Assal was very knowledgeable and assisted us with obtaining a Formentor under the Motability Scheme. He answered all questions we had and was attentive to our needs. Picking up the car went smoothly and again, Matti familiarised us with the car and very welcoming.
  • Rating 5.0
    Experience with Kevin Oliveira;

    From the initial contact over the phone to driving out the showroom with a big red bow on my brand new Cupra!

    Kevin Oliveira made the experience not only memorable but special as well. He is an amazing asset to your company and I hope he is cherished.

    I would recommend everyone to go to Cupra Twickenham but ask for Kevin he is honestly a charm
    Response from Citygate CUPRA Twickenham
    Hi Saleem, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Kevin receives recognition for his fantastic customer service which he provided to you.

    Kind regards,
    Adam
  • Rating 5.0
    Kevin was great helped out gave me little extras for the car so yh he should get a payrise and extra commission
    Response from Citygate CUPRA Twickenham
    Thank you for your feedback.

    We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.

    We will ensure that Kevin receives the recognition he deserves and forward this to the management for you.

    Thank you,
    Adam
  • Rating 5.0
    My experience was excellent
    Response from Citygate CUPRA Twickenham
    Dear Laban,

    Thank you for your kind words - we're glad to have been of service to you,

    Kind Regards

    Dhaniaal
  • Rating 5.0
    Friendly helpful and not over pushy
    Response from Citygate CUPRA Twickenham
    Good morning Jeffrey,

    Thank you for the great review! We really appreciate you taking the time to feedback.

    We look forward to welcoming you back to the business again soon.

    Kind regards.
    Adam
  • Rating 5.0
    Emmanuel was amazing great service and everything I required was met
    Response from Citygate CUPRA Twickenham
    Good Morning Muner,

    Thank you for taking the time to leave our sales department here at Citygate such lovely feedback.

    we will share this with the team!

    If you require any additional assistance, you can always reach us via telephone or email.

    Kind Regards,
    Adam
  • Rating 5.0
    Very good
    Response from Citygate CUPRA Twickenham
    Good Afternoon Jack,

    Thank you so much for your positive feedback. Here at Citygate we appreciate you taking the time to share your rating with us and if you require any further assistance following from your visit, please do not hesitate to get in touch.

    Best Wishes,
    Lauryn
  • Rating 5.0
    Emmanuel was great, honest and very easy to speak too. The only thing I would say we had to wait a bit but that has to be accepted as due to the good offers available.
    Response from Citygate CUPRA Twickenham
    Good Morning Gurpreet,

    Thank you for taking the time to leave us a wonderful 5-star review. Here at Citygate we strive for five-star service and we are so happy to have met those expectations upon your visit! Thank you for your business and we hope to see you again soon.

    Kindest Regards,
    Lauryn
  • Rating 5.0
    really good experience Thanks
    Response from Citygate CUPRA Twickenham
    Good Morning Sevim,

    Thank you so much for your positive feedback. We appreciate you taking the time to share your rating with us and if you require any further assistance, please do not hesitate to get in touch, we are only a call away.

    Kind Regards,
    Lauryn

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