Motability Scheme at Drive MG Darlington

4.9
Rating 4.9
(116 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Chesnut Street
Darlington DL1 1RJ
GB
Get directions
Phone Number
Call Drive MG Darlington on 01325 648815
01325 648815
01325 648815
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andrew Forster
  • Nichola Thompson
  • Jon-Paul Singh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Steve Drumgoole
  • Michael Farrell
  • Emily Robinson
  • Jake Graham
  • Stephen Stoker
We recommend calling and booking an appointment before visiting.
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Accessibility features at Drive MG Darlington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Motability Scheme support at Drive MG Darlington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Drive MG Darlington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive MG Darlington on 01325 648722 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Drive MG Darlington

  • Rating 5.0
    Very friendly and helpful with the whole process
  • Rating 5.0
    Excellent service and Jean Paul went through everything with us from start to finish and very pleasant to talk to and knowledgeable about the whole mobility scheme
    Response from Drive MG Darlington
    Dear Michelle A.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Drive MG Darlington. Jean Paul is indeed a valued member of our team, and we're delighted to know that he was able to assist you thoroughly and pleasantly. Your kind words about his knowledge and service are greatly appreciated.

    We are committed to providing the best possible service to all our customers, and your feedback is a testament to our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind review and for choosing the Motability Scheme with us.

    Best regards,

    [Your Name]
    Drive MG Darlington Team
  • Rating 5.0
    Lovely friendly and knowledgeable
    Response from Drive MG Darlington
    Dear Lynda S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Drive MG Darlington to be friendly and knowledgeable. Your feedback is incredibly important to us, and it’s fantastic to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Drive MG Darlington Team
  • Rating 5.0
    Great service
    Everything explained clearly
    Response from Drive MG Darlington
    Dear Michelle D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and that everything was explained clearly. At Drive MG Darlington, we strive to provide the best possible service to all our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Drive MG Darlington
  • Rating 4.0
    Car was ready to pick up as soon as we got there, good service.
    Response from Drive MG Darlington
    Hello Gillian,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our service to be good and that your car was ready for you upon arrival. We always strive to ensure a smooth and efficient experience for our customers. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to seeing you again at Drive MG Darlington.

    Best regards,
    The Motability Scheme Team at Drive MG Darlington
  • Rating 5.0
    Very kind and helpful
    Response from Drive MG Darlington
    Hello Ryan A.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be kind and helpful. At Drive MG Darlington, we strive to provide the best service possible, and your feedback is a great encouragement to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again when you collect your new car


    Best regards,
    The Drive MG Darlington Team
  • Rating 5.0
    The whole experience was friendly and covered everything I need to know j.p was fantastic such a lovely man .
    Response from Drive MG Darlington
    Hello Lynda S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was friendly and comprehensive. It's fantastic to know that J.P. made such a positive impression. We strive to provide excellent service to all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Drive MG Darlington.

    Best regards,
    The Motability Scheme Team at Drive MG Darlington
  • Rating 5.0
    The salesman was very friendly and helpful, everything went very smoothly 5*****
    Response from Drive MG Darlington
    Dear Susan C.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our salesman and that everything went smoothly during your visit. Your kind words and 5-star rating mean a lot to us, and we are delighted to have been able to assist you at Drive MG Darlington. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Drive MG Darlington
  • Rating 5.0
    Brilliant, helpful and explained things perfectly
    Response from Drive MG Darlington
    Hello Debbie,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service brilliant and helpful. It's great to know that everything was explained perfectly to you. Your feedback is incredibly valuable to us, and we're delighted that we could assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you on handover.

    Best regards,
    The Drive MG Darlington Team
  • Rating 5.0
    Excellent
    Response from Drive MG Darlington
    Hello Janet J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Drive MG Darlington. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Drive MG Darlington Team
  • Rating 5.0
    Such a smooth handover, Nicola was amazing, going over everything in the car, what the screen showed and how to use it. Amazing, friendly and knowledgeable
    Response from Drive MG Darlington
    Hello Donna-marie J.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a smooth handover experience and that Nichola was able to assist you effectively. It's great to know that you found her to be amazing, friendly, and knowledgeable. We strive to ensure our customers feel confident and informed about their new vehicles, and your kind words affirm that we are on the right track.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Drive MG Darlington Team
  • Rating 3.0
    Service took all day instead of 2 hours.
    Response from Drive MG Darlington
    Hello Robert,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the extended service time. We strive to provide efficient service to all our customers, and it's clear we fell short in your case.

    Your feedback is invaluable, and we are looking into what caused the delay to ensure it doesn't happen again. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.

    If there's anything else we can do to assist you, please feel free to reach out.

    Best regards,
    The Motability Scheme Team at Drive MG Darlington
  • Rating 5.0
    Excellent service all round.
    Response from Drive MG Darlington
    Hello Kenneth,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your experience with us at Drive MG Darlington. Your feedback is greatly appreciated and motivates our team to continue providing top-notch service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Drive MG Darlington Team
  • Rating 5.0
    Polite professional
    Response from Drive MG Darlington
    Hello Alfie K.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service polite and professional. At Drive MG Darlington, we strive to provide the best experience for our customers, and your feedback is a great testament to our team's efforts. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Drive MG Darlington Team
  • Rating 5.0
    Very helpful. Walked through the process as this is the first motability car and it was very straight forward. Now just awaiting delivery.

    EDIT:
    Now received a wonderful new car. Fantastic service from start to finish and almost felt too easy! Thank you again.
    Response from Drive MG Darlington
    Hello Christina O.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found the process straightforward and that our team was able to assist you effectively with your first Motability car. It's always our goal to make the experience as smooth as possible for our customers. We're just as excited as you are for the delivery of your new car. If you have any questions or need further assistance in the meantime, please don't hesitate to reach out.

    Best regards,
    The Drive MG Darlington Team
  • Rating 5.0
    Great experience. Lovely team and the guy I spoke to was great he communicated everything and was so helpful. So much better than any other places I’ve been to in Darlington by far
    Response from Drive MG Darlington
    Hello Claire F.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Drive MG Darlington. Our team takes pride in providing excellent service, and it's fantastic to know that our efforts made a positive impression on you. Your kind words about our team member's communication and helpfulness mean a lot to us. We are delighted to be your preferred choice in Darlington and look forward to serving you again in the future.

    Best regards,
    The Drive MG Darlington Team
  • Rating 5.0
    Happy
    Response from Drive MG Darlington
    Hello Tracy R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a happy experience with us at Drive MG Darlington. Your satisfaction is our top priority, and it’s fantastic to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive MG Darlington Team
  • Rating 5.0
    Very polite receptionist and very helpful.
    Response from Drive MG Darlington
    Hello Brian,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our receptionist was able to assist you in a polite and helpful manner. Providing excellent customer service is a top priority for us at Drive MG Darlington, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive MG Darlington Team
  • Rating 5.0
    Lovely friendly staff 😊
    Response from Drive MG Darlington
    Hello Joyce,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff lovely and friendly. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Drive MG Darlington!

    Best regards,
    The Motability Scheme Team at Drive MG Darlington
  • Rating 5.0
    Excellent service from start to finish,nice staff nothing to much trouble
    Response from Drive MG Darlington
    Hello Stephen B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us from start to finish. Our team at Drive MG Darlington always strives to provide the best service possible, and it's great to know that our efforts made a positive impact on your visit. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Drive MG Darlington Team

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