Motability Scheme at Drive MG Darlington
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Chesnut Street
Darlington DL1 1RJ
GB
Phone Number
Call Drive MG Darlington on 01325 648815
01325 648815
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Andrew Forster
- Nichola Thompson
- Ciaran Cawdry
- Jon-Paul Singh
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Michael Farrell
- Jake Graham
- Poppy Hewson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Drive MG Darlington
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Motability Scheme support at Drive MG Darlington
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Drive MG Darlington can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Drive MG Darlington on 01325 648722 to make an appointment with our Motability specialist.
Reviews at Drive MG Darlington
- Rating 5.0Apr 23, 2025Excellent
- Rating 5.0Apr 19, 2025Such a smooth handover, Nicola was amazing, going over everything in the car, what the screen showed and how to use it. Amazing, friendly and knowledgeableResponse from Drive MG DarlingtonMay 1, 2025Hello Donna-marie J.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a smooth handover experience and that Nichola was able to assist you effectively. It's great to know that you found her to be amazing, friendly, and knowledgeable. We strive to ensure our customers feel confident and informed about their new vehicles, and your kind words affirm that we are on the right track.
If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Drive MG Darlington Team - Rating 3.0Apr 16, 2025Service took all day instead of 2 hours.Response from Drive MG DarlingtonMay 9, 2025Hello Robert,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the extended service time. We strive to provide efficient service to all our customers, and it's clear we fell short in your case.
Your feedback is invaluable, and we are looking into what caused the delay to ensure it doesn't happen again. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.
If there's anything else we can do to assist you, please feel free to reach out.
Best regards,
The Motability Scheme Team at Drive MG Darlington - Rating 5.0Apr 3, 2025Excellent service all round.Response from Drive MG DarlingtonMay 9, 2025Hello Kenneth,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your experience with us at Drive MG Darlington. Your feedback is greatly appreciated and motivates our team to continue providing top-notch service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Drive MG Darlington Team - Rating 5.0Mar 4, 2025Polite professionalResponse from Drive MG DarlingtonMay 9, 2025Hello Alfie K.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service polite and professional. At Drive MG Darlington, we strive to provide the best experience for our customers, and your feedback is a great testament to our team's efforts. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Drive MG Darlington Team - Rating 5.0Feb 24, 2025Very helpful. Walked through the process as this is the first motability car and it was very straight forward. Now just awaiting delivery.
EDIT:
Now received a wonderful new car. Fantastic service from start to finish and almost felt too easy! Thank you again.Response from Drive MG DarlingtonMay 9, 2025Hello Christina O.,
Thank you so much for your wonderful review! We're thrilled to hear that you found the process straightforward and that our team was able to assist you effectively with your first Motability car. It's always our goal to make the experience as smooth as possible for our customers. We're just as excited as you are for the delivery of your new car. If you have any questions or need further assistance in the meantime, please don't hesitate to reach out.
Best regards,
The Drive MG Darlington Team - Rating 5.0Feb 18, 2025Great experience. Lovely team and the guy I spoke to was great he communicated everything and was so helpful. So much better than any other places I’ve been to in Darlington by farResponse from Drive MG DarlingtonMay 9, 2025Hello Claire F.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Drive MG Darlington. Our team takes pride in providing excellent service, and it's fantastic to know that our efforts made a positive impression on you. Your kind words about our team member's communication and helpfulness mean a lot to us. We are delighted to be your preferred choice in Darlington and look forward to serving you again in the future.
Best regards,
The Drive MG Darlington Team - Rating 5.0Feb 18, 2025HappyResponse from Drive MG DarlingtonMay 9, 2025Hello Tracy R.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a happy experience with us at Drive MG Darlington. Your satisfaction is our top priority, and it’s fantastic to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Drive MG Darlington Team - Rating 5.0Jan 28, 2025Very polite receptionist and very helpful.Response from Drive MG DarlingtonMay 9, 2025Hello Brian,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our receptionist was able to assist you in a polite and helpful manner. Providing excellent customer service is a top priority for us at Drive MG Darlington, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Drive MG Darlington Team - Rating 5.0Jan 22, 2025Lovely friendly staff 😊Response from Drive MG DarlingtonMay 9, 2025Hello Joyce,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff lovely and friendly. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Drive MG Darlington!
Best regards,
The Motability Scheme Team at Drive MG Darlington - Rating 5.0Jan 16, 2025Excellent service from start to finish,nice staff nothing to much troubleResponse from Drive MG DarlingtonMay 9, 2025Hello Stephen B.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us from start to finish. Our team at Drive MG Darlington always strives to provide the best service possible, and it's great to know that our efforts made a positive impact on your visit. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Drive MG Darlington Team - Rating 5.0Dec 24, 2024Nichola made everything so easy to understand, she was so helpful and kind, would recommend nichola to anyone getting a mobility car.Response from Drive MG DarlingtonMar 4, 2025Hello Susan B.. Thank you for taking the time to leave us a review about your visit. We look forward to seeing you when you collect your new car
- Rating 5.0Dec 20, 2024Very goodResponse from Drive MG DarlingtonMay 9, 2025Hello David B.,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Drive MG Darlington. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Drive MG Darlington Team - Rating 5.0Dec 2, 2024Good quality service pleasent staff high standards of quality and serviceResponse from Drive MG DarlingtonMay 9, 2025Hello James J.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with the quality of our service and found our staff to be pleasant. Maintaining high standards of quality and service is something we strive for every day, and it's wonderful to know that our efforts are appreciated.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive MG Darlington.
Best regards,
[Your Name]
Drive MG Darlington Team - Rating 5.0Nov 27, 2024Really good experience thanks to nicola thank you so much
- Rating 5.0Oct 26, 2024Easy friendly
- Rating 5.0Oct 22, 2024Easy simple straightforwardResponse from Drive MG DarlingtonOct 24, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to Nichola and the Management at the dealership for all to see. Many thanks
- Rating 5.0Oct 18, 2024Very helpful, explained everything, friendly
- Rating 5.0Oct 18, 2024Explained everything, friendly, helpful and over the moon with my car n
- Rating 5.0Oct 18, 2024Really amazing customer service
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Drive MG Darlington. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Drive MG Darlington Team