Motability Scheme at Vertu SEAT Darlington

4.9
Rating 4.9
(124 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu SEAT Darlington

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu SEAT Darlington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu SEAT Darlington on 01325365200 to make an appointment with our Motability specialist.

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Contact information

Address
McMullen Road
Darlington
Darlington DL1 1XP
GB
Get directions
Phone Number
Call Vertu SEAT Darlington on 01325 365200
01325 365200
01325 365200
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Craig Brown
  • Allan Robinson
  • Elliott Evans
  • Hussain Shakoor
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Robert Russell
  • Jamie Lawrence
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu SEAT Darlington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu SEAT Darlington

  • Rating 5.0
    Absolutely excellent service
    Response from Vertu SEAT Darlington
    Hello Victoria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu SEAT Darlington. Our team is dedicated to providing the best experience possible, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    Liza.
  • Rating 5.0
    the worker that helped me throughout my application and picking up my car were great helped me through all of it explained everything very well
    Response from Vertu SEAT Darlington
    Hello Abbey,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu SEAT Darlington. It's fantastic to know that our staff was able to assist you effectively throughout your application and car pickup process, and that everything was explained clearly. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    Dean
  • Rating 5.0
    The gentlemen was called Lee and what an absolute credit to your company , went above and beyond even explained the whole process start to finish and kept in contact as we waited for the car , he interacted with our son aswell , made to feel very welcome all the way , really couldn't of asked for a better dealer thank you Lee
    Response from Vertu SEAT Darlington
    Dear Cameron L.,

    Thank you so much for taking the time to share your wonderful experience with us at Vertu SEAT Darlington. We are thrilled to hear that Lee provided you with exceptional service and made you feel welcome throughout the entire process. It's fantastic to know that he went above and beyond to ensure you were well-informed and comfortable, even engaging with your son during your visit.

    We are incredibly proud to have Lee as part of our team, and your kind words will certainly be shared with him. Your feedback is invaluable to us and motivates us to continue delivering the best possible service to all our customers.

    Thank you once again for your review and for choosing the Motability Scheme with us. If there is anything else we can assist you with, please do not hesitate to reach out.

    Best regards,

    Keith
  • Rating 5.0
    Very friendly and welcoming. Also very helpful. Set all the car up how I wanted before I drove it away. Highly recommend.
    Response from Vertu SEAT Darlington
    Hello Paula,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly, welcoming, and helpful. It's great to know that we were able to set up your car just the way you wanted before you drove it away. Your recommendation means a lot to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Straight forward process and quick turn around. Car was prepared and ready at time of collection. Allan was helpful throughout.
    Response from Vertu SEAT Darlington
    Hello Joshua

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the process straightforward and appreciated the quick turnaround. It's great to know that Allan was able to assist you effectively throughout your experience. We strive to ensure that every customer has a seamless experience, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Very professional. We were made to feel at ease completely.
    Response from Vertu SEAT Darlington
    Dear Valerie S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service professional and that you felt completely at ease during your visit. Our team at Vertu SEAT Darlington is dedicated to providing the best possible experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards,
    Matthew
  • Rating 5.0
    They exceeded all expectations and went above and beyond in a professional and friendly manner. Thank you so much.
    Response from Vertu SEAT Darlington
    Good morning Charlie. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Matthew Gleeson helped me with everything was really nice and helpful
    Response from Vertu SEAT Darlington
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very helpful, and we were really pleased with the service we received.
    Response from Vertu SEAT Darlington
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Selina
  • Rating 5.0
    Excellent. Easy and friendly service. Couldn’t be happier with the car. We’ve had some difficulties recently but the service we received couldn’t have been better from start to finish.
    Response from Vertu SEAT Darlington
    Good afternoon Joan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Jon Paul was excellent, our circumstances changed and we weren’t sure if we could through with the application - but he was patient and understanding and finally ready to pick up the new car this week. His customer service is second to none, he’s the best car dealership sales person I’ve ever come across, he’s a a credit to the profession!
    Response from Vertu SEAT Darlington
    Hi Joan, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Jon Paul Many thanks Keith
  • Rating 5.0
    Brilliant first experience! Leigh from bristle motors in Darlington handled everything and talked me through everything! Couldn’t recommend him enough, he went up and beyond!
    Response from Vertu SEAT Darlington
    Good afternoon Henry. Thank you so much for your kind words! We are so happy to hear that Leigh was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Brilliant. Friendly and helpful. Went above and beyond. So happy with how I was looked after.
    Would definitely recommend!
    Response from Vertu SEAT Darlington
    Good afternoon, Eilidh . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Fantastic service
    Response from Vertu SEAT Darlington
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Fantastic customer service
    Response from Vertu SEAT Darlington
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Friendly and helpful.
    Response from Vertu SEAT Darlington
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 4.0
    The staff are lovely. But it took a long time to have it done. There was only one person doing the servicing when we went in to have our car done.
    Response from Vertu SEAT Darlington
    Hi Sarah-Jane, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    All of the staff are really friendly, helpful and very knowledgeable so well done everyone
    Response from Vertu SEAT Darlington
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
  • Rating 5.0
    First class
    Response from Vertu SEAT Darlington
    Thanks for the great score! Kind regards, Selina
  • Rating 5.0
    Very good customer service excellent service
    Response from Vertu SEAT Darlington
    Good afternoon, Mark . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

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