Motability Scheme at Vertu CUPRA Darlington

Motability Scheme at Vertu CUPRA Darlington

5.0
Rating 5.0
(52 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
McMullen Road
Darlington DL1 1XP
GB
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Phone Number
Call Vertu CUPRA Darlington on 0330 178 5610
0330 178 5610
0330 178 5610
Website

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Email

admin@internetenquiries.com

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Leigh Workman
  • Allan Robinson
  • Anna Wood
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Robert Russell
  • Jamie Lawrence
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu CUPRA Darlington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu CUPRA Darlington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu CUPRA Darlington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu CUPRA Darlington on 03301785610 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Vertu CUPRA Darlington

  • Rating 5.0
    The guys were fantastic,couldn’t fault my visit.First class customer service and a very enjoyable experience.
    Response from Vertu CUPRA Darlington
    Hello David,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Vertu CUPRA Darlington. Our team is dedicated to providing first-class customer service, and it's incredibly rewarding to know that we met your expectations.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards, Danielle
    The Vertu CUPRA Darlington Team
  • Rating 5.0
    Fantastic service from Lee when helping me with my Motability car. As a first-time user of the scheme, he made everything clear and easy. Very friendly, helpful, and professional. Highly recommended!
    Response from Vertu CUPRA Darlington
    Dear Lara W.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your positive experience with Lee and that he was able to make your first time using the Motability Scheme clear and easy. Providing friendly, helpful, and professional service is our top priority, and it's fantastic to know that Lee delivered on that promise.

    Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards, Danielle
    The Vertu CUPRA Darlington Team
  • Rating 5.0
    Was an amazing experience
    Response from Vertu CUPRA Darlington
    Hello Shianna

    Thank you so much for taking the time to share your experience with us at Vertu CUPRA Darlington. We are thrilled to hear that you had an amazing experience and appreciate your perfect rating. Our team is dedicated to providing the best service possible, and your feedback is incredibly encouraging.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    The Motability Scheme was new to our sales person as well, so we just went through it slowly and carefully and filled in all of the paperwork successfully !!!
    Response from Vertu CUPRA Darlington
    Dear Margaret

    Thank you so much for taking the time to share your experience with us at Vertu CUPRA Darlington. We are thrilled to hear that your journey with the Motability Scheme went smoothly and that our salesperson was able to assist you effectively, even while learning alongside you. Your positive feedback and perfect rating mean a lot to us, and we are delighted to have been part of your mobility journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    Dean
  • Rating 5.0
    Friendly and professional
    Response from Vertu CUPRA Darlington
    Hello Claire D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and professional. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Vertu CUPRA Darlington.

    Best regards,
    Liza.
  • Rating 5.0
    Very helpful and explained everything to me
    Response from Vertu CUPRA Darlington
    Dear Jacqueline

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and that everything was explained clearly to you. Providing excellent service and ensuring our customers have a positive experience is our top priority at Vertu CUPRA Darlington.

    Your feedback is greatly appreciated and will be shared with the team to continue motivating them to deliver the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Dean
  • Rating 5.0
    Excellent service through the process
    Response from Vertu CUPRA Darlington
    Hello Calvin,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had an excellent experience with our service throughout the process. At Vertu CUPRA Darlington, we strive to provide the best possible service to all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Kerry
  • Rating 5.0
    Very helpful
    Response from Vertu CUPRA Darlington
    Dear Jacqueline

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. At Vertu CUPRA Darlington, we strive to provide the best experience possible for all our customers, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn
  • Rating 5.0
    Very good
    Response from Vertu CUPRA Darlington
    Hello Michael,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Vertu CUPRA Darlington. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Huss was great with me, made me feel very welcome.
    Response from Vertu CUPRA Darlington
    Hello Claire

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Huss made you feel welcome during your visit. Providing excellent service and ensuring our customers feel comfortable is a top priority for us at Vertu CUPRA Darlington. Your feedback is greatly appreciated, and we will be sure to pass on your kind words to Huss. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Keith
  • Rating 5.0
    Excellent service from cupra darlington
    Response from Vertu CUPRA Darlington
    Hello Calvin S.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you received excellent service at Vertu CUPRA Darlington. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Excellent service from start to finish, process fully explained and drove away in under a week.
    Full breakdown of the cars functions and different variants available. Smooth service, would highly recommend!
    Response from Vertu CUPRA Darlington
    Hello Brandon,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience from start to finish at Vertu CUPRA Darlington. Our team is dedicated to providing a smooth and informative service, and it's great to know that you appreciated the full breakdown of the car's functions and variants.

    Your recommendation means a lot to us, and we are delighted that you drove away satisfied in under a week. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Dean
  • Rating 5.0
    Leigh was great from start to finish. Excellent service and understanding and made it nice and straight forward.
    Response from Vertu CUPRA Darlington
    Hello Lee

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Leigh provided you with excellent service and made your experience straightforward. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu CUPRA Darlington.

    Best regards,
    Dean
  • Rating 5.0
    Very informative and polite ,offered us coffee ,all done in a half hour
    Response from Vertu CUPRA Darlington
    Dear Sandra

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service informative and polite. It's great to know that you appreciated the coffee and that we were able to assist you efficiently. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Vertu CUPRA Darlington. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and friendly staff.
    Response from Vertu CUPRA Darlington
    Hello Karen

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. At Vertu CUPRA Darlington, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Fantastic service from start to finish. Huss was friendly, professional, and made the handover process really easy. He explained everything clearly and made sure I felt confident with the car before leaving. Highly recommend – thank you, Huss!
    Response from Vertu CUPRA Darlington
    Hello Kacper

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had a fantastic experience with us at Vertu CUPRA Darlington. It's great to know that Huss was able to provide you with friendly and professional service, making the handover process smooth and ensuring you felt confident with your new car. Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    Great experience ordering my Motability car from Cupra Darlington . The staff were friendly, helpful, and explained everything clearly. The whole process was smooth and stress-free. Highly recommend!
    Response from Vertu CUPRA Darlington
    Hello Kacper

    Thank you so much for taking the time to share your experience with us at Vertu CUPRA Darlington. We are thrilled to hear that you had a great experience ordering your Motability car and that our team was able to provide friendly and helpful service. It's wonderful to know that the process was smooth and stress-free for you. Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    Leigh workman from CUPRA Darlington was fantastic and a pleasure 10/10
    Response from Vertu CUPRA Darlington
    Hello Christopher

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with Leigh Workman at CUPRA Darlington. Your kind words and perfect rating mean a lot to us, and we are delighted to know that Leigh provided you with the excellent service we strive for.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Superb service, no issues, helpful and courteous
    Response from Vertu CUPRA Darlington
    Hello Lee

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received superb service and found our team to be helpful and courteous. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    Leigh was fantastic, no question was a problem he helped us out as much as he could give us the time to look round at our own pace then was really helpful and friendly. Here's to many happy miles in our new formentor
    Response from Vertu CUPRA Darlington
    Hello Logan-Dean

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Leigh was able to assist you effectively and make your experience at Vertu CUPRA Darlington enjoyable. It's great to know that you felt comfortable exploring at your own pace and found Leigh to be helpful and friendly. We hope you have many happy miles in your new Formentor and look forward to seeing you again in the future.

    Best wishes,
    Dean

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