Motability Scheme at Vertu CUPRA Darlington

Motability Scheme at Vertu CUPRA Darlington

5.0
Rating 5.0
(31 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Contact information

Address
McMullen Road
Darlington DL1 1XP
GB
Phone Number
Call Vertu CUPRA Darlington on 0330 178 5610
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Craig Brown
  • Allan Robinson
  • Elliott Evans
  • Matthew Gleeson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Robert Russell
  • Jamie Lawrence
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu CUPRA Darlington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu CUPRA Darlington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu CUPRA Darlington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu CUPRA Darlington on 03301785610 to make an appointment with our Motability Scheme specialist.

Reviews at Vertu CUPRA Darlington

  • Rating 5.0
    Brilliant from start to finish!
    Response from Vertu CUPRA Darlington
    Hello Matthew,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience from start to finish at Vertu CUPRA Darlington. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza
  • Rating 5.0
    My dealer was excellent.
    Response from Vertu CUPRA Darlington
    Hello Giles,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with our team at Vertu CUPRA Darlington. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Excellent service no problem at all great service
    Response from Vertu CUPRA Darlington
    Hello Colin,

    Thank you for your fantastic review! We're delighted to hear you had a great experience with our team at Vertu CUPRA Darlington. Your feedback inspires us to keep providing excellent service. If you need assistance in the future, feel free to reach out. We look forward to serving you again!

    Kind regards,
    Kerry
  • Rating 5.0
    Elliot was a fantastic help.
    Response from Vertu CUPRA Darlington
    Hello Michelle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Elliot was able to provide you with fantastic assistance. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Very good no problem
    Response from Vertu CUPRA Darlington
    Hello Colin,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a very good experience with us at Vertu CUPRA Darlington. Your feedback is incredibly valuable, and we're delighted to know that everything met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    Elliot who we saw was brilliant 10 out of 10
    Response from Vertu CUPRA Darlington
    Thank you so much for your kind words! We are so happy to hear that Elliot was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

  • Rating 5.0
    I am extremely happy about my experience with Bristol Street Motors, CUPRA, Darlington. Leigh Workman, the Sales Executive who dealt with my inquiry, guided me through a test drive + provided me with and explained the information/details about the car in a friendly, supportive way.

    Initially, prior to my visit to Bristol Street Motors, and in response to my initial enquiry, I received a positive email response and video blog from Motability Scheme specialist Jon-Paul Sing, which made me feel I would be well received and supported through my enquiry, and appropriate choice of a vehicle to suit my needs. Thanks
    Response from Vertu CUPRA Darlington
    Good afternoon Giles. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Leigh and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Dean
  • Rating 5.0
    The most amazing Motability specialist we have dealt with. John-Paul was fantastic
    Response from Vertu CUPRA Darlington
    Thank you so much for your kind words! We are so happy to hear that John-Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Great to deal with them
    Response from Vertu CUPRA Darlington
    Good afternoon Robert. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    We were very lucky to have Jon Paul as our dealer he was helpful knowledgeable but not pushy letting us make our mind up on our own
    Response from Vertu CUPRA Darlington
    Hi Lynn. Thank you so much for your kind words! We are so happy to hear that Jon-Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    We dealt with Jon Paul at the Darlington branch he was very informative and helpful it was refreshing to be given time to think and decide without being 'sold' the car would recommend this dealer and dealership
    Response from Vertu CUPRA Darlington
    Thank you so much for your kind words! We are so happy to hear that Jon Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Great stress free knowledgeable service!
    Response from Vertu CUPRA Darlington
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Na
    Response from Vertu CUPRA Darlington
    Good afternoon, Adam . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Problems with a new car but service dept identified and sorted the issue.
    Response from Vertu CUPRA Darlington
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Great customer service
    Response from Vertu CUPRA Darlington
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Very professional and helpful
    Response from Vertu CUPRA Darlington
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Seamless process and very friendly service, thank you very much! :)
    Response from Vertu CUPRA Darlington
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
  • Rating 5.0
    Guy called Alan helped me. He was kind, understanding and very helpful and supportive. Honestly he was lovely and really helpful
    Response from Vertu CUPRA Darlington
    Hi Daisy, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Alan Many thanks Keith
  • Rating 5.0
    Excellent service, jp was extremely helpful and very supportive throughout the whole process.
    Response from Vertu CUPRA Darlington
    Thank you so much for your kind words! We are so happy to hear that JP was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0

    Unbelievably good
    Response from Vertu CUPRA Darlington
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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