Motability Scheme at SG Petch Hyundai Durham

4.6
Rating 4.6
(16 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30Closed Today

Welcome to SG Petch Hyundai Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

SG Petch Hyundai Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact SG Petch Hyundai Durham on 01918155555 to make an appointment with our Motability specialist.

Contact information

Address
Broomside Park
Belmont Industrial Estate
Durham DH1 1HP
GB
Phone Number
Call SG Petch Hyundai Durham on 0191 815 5555
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
SundayClosed

Motability Scheme specialists:

  • Chris Phillips
  • Emma Dunwell
  • Matthew Newell
  • Roger Crozier
  • Connor Burrell
  • Stephen Payne
  • Roy Cook
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Charlotte Jamfrey
  • Evan Hedley
  • Emma Midgley
We recommend calling and booking an appointment before visiting.
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Accessibility features at SG Petch Hyundai Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at SG Petch Hyundai Durham

  • Rating 5.0
    Great customer service *****
  • Rating 5.0
    Great customer service
    Response from SG Petch Hyundai Durham
    Thank you, Kieran, for leaving a review. See you soon!
  • Rating 1.0
    Left confused after service + online booking needs attention
    Response from SG Petch Hyundai Durham
    Hi Edna, we're really sorry to hear this. Can you give us some more feedback on what went wrong and how you feel the booking service could be improved please? You can drop us an email in confidence at https://www.sgpetch.co.uk/contact-us and somebody will get back to you. Once again apologise for any inconvenience caused and thank you for your feedback.
  • Rating 5.0
    Very professional quick and easy a very friendly service. Thankyou mr Christopher dominey
    Response from SG Petch Hyundai Durham
    Thank you for your custom Christopher and great feedback. Enjoy your new car!
  • Rating 4.0
    Satisfied forgot to do update on Sat nav otherwise would have been 5 star
    Response from SG Petch Hyundai Durham
    Thank you for the feedback, Paul. It sounds like we could have done a little better though. We'd love it if you could drop us an email at durham.service@sgpetch.com so we can see where we could have improved your experience.
  • Rating 5.0
    Great customer service very informative and very helpful to me
    Response from SG Petch Hyundai Durham
    Thank you Donna for the great feedback. See you again soon.
  • Rating 5.0
    Mathew was brilliant start to finish kept us up todate made sure my son fitted in ok
    Response from SG Petch Hyundai Durham
    Thank you for the feedback Joshua and glad the handover went smoothly for you. We've forwarded your feedback to Matthew as well.
  • Rating 5.0
    Great customer service. Dealt with efficiently and with kindness
    Response from SG Petch Hyundai Durham
    We appreciate the great feedback, Angela. Enjoy your new car.
  • Rating 5.0
    Excellent Customer Service
    Response from SG Petch Hyundai Durham
    Thank you for the feedback Karon
  • Rating 5.0
    Great customer service
    Response from SG Petch Hyundai Durham
    Thank you Kris, enjoy your new car
  • Rating 5.0
    Above & beyond nothing a problem, very friendly staff
    Response from SG Petch Hyundai Durham
    Really pleased to hear that Lorraine. Thank you for the feedback.
  • Rating 5.0
    Excellent service very polite
    Response from SG Petch Hyundai Durham
    Thank you for the feedback, Richard. Happy we could be of service and thank you for your custom.
  • Rating 5.0
    Great customer service. Polite and very helpful
    Response from SG Petch Hyundai Durham
    Hi Sonya, thank you for taking the time to write a review of your vehicle handover. We're pleased everything went well and look forward to seeing you when it's due for service.
  • Rating 5.0
    Top man, did well. Explained what was happening. Just wish I could get the car before next February, but that's life
    Response from SG Petch Hyundai Durham
    Hi Iris, your feedback is much appreciated and good to see we're delivering good service for you. It's a shame about new cars being slow to come off the production line at the moment, but it'll soon pass and you'll soon be enjoying it.
  • Rating 5.0
    Up to now its been very good, I'll say more after I hear more from SG Petch
    Response from SG Petch Hyundai Durham
    Hi Iris, thank you for the feedback.
  • Rating 5.0
    Great customer service
    Response from SG Petch Hyundai Durham
    Hi Beth, great to hear you're pleased with our service. Thank you for taking the time to write of your experience and we look forward to seeing you on your next visit.
Displaying reviews 1 - 3 out of the 16 most recent
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