Motability Scheme at SG Petch Mazda Durham

4.9
Rating 4.9
(28 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30Closed Today

Welcome to SG Petch Mazda Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

SG Petch Mazda Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact SG Petch Mazda Durham on 01913750062 to make an appointment with our Motability specialist.

Contact information

Address
Broomside Park
Belmont
Durham DH1 1HP
GB
Phone Number
Call SG Petch Mazda Durham on 0191 375 0062
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
SundayClosed

Motability Scheme specialists:

  • Chris Phillips
  • Alan Copeland
  • Emma Dunwell
  • Matthew Newell
  • Adam Grant
  • Roger Crozier
  • Connor Burrell
  • Stephen Payne
  • Robert Costello
  • Ashton Lally
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Charlotte Jamfrey
  • Emma Midgley
We recommend calling and booking an appointment before visiting.
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Accessibility features at SG Petch Mazda Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at SG Petch Mazda Durham

  • Rating 5.0
    Helpful friendly staff . Understanding and supportive to our needs . Made the process easy.
    Response from SG Petch Mazda Durham
    Thank you for the feedback and your custom.
  • Rating 5.0
    Roger was great very knowledgeable and extremely helpful.
    Response from SG Petch Mazda Durham
    Thank you for taking the time to write a review. We look forward to welcoming you back to the showroom.
  • Rating 5.0
    Excellent handover explained everything well , friendly great handover
    Response from SG Petch Mazda Durham
    That's fantastic to hear, David! Enjoy your new car and thanks again.
  • Rating 5.0
    Alan was fab from start to finish a true gent
    Response from SG Petch Mazda Durham
    Thank you for your kind words and for taking the time to write a review on your experience at our branch.
  • Rating 5.0
    Excellent custom service went above and beyond from Steve Payne if wasnt for Steven I would have probably gone some where eles can't thank him enuth for all the help give me and my 5 yrs old amber will go back in 3 yrs if Steven still there thank you
    Response from SG Petch Mazda Durham
    Thank you, Wayne, your kind words are very much appreciated.
  • Rating 5.0
    Fantastic customer service. Very special thanks to Rob - he was amazing and helped us so much. Thank you!
    Response from SG Petch Mazda Durham
    Hello Lyn, thank you for taking the time to leave us a review about your visit. We'll pass on your kind words to Rob on your behalf. Kind regards.
  • Rating 5.0
    Excellent customer service. Very helpful gentleman who helped us.
    Response from SG Petch Mazda Durham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Dealer ship is brilliant Stephen Payne sales man was absolutely fantastic and really helpful 100% recommended this dealership
    Response from SG Petch Mazda Durham
    Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Roger made everything so easy and absolutely no worries. I shopped around before trying SG Petch and Roger was the only person that treated me like a Human instead of a paycheck. He listened to my Disability needs and did nothing but accomodate me.

    Highly reccommended and absolutely outstanding service! See you in 3 years when I renew!
    Response from SG Petch Mazda Durham
    Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that Roger provided outstanding service and made your car-buying process incredibly easy and worry-free. Thank you once again for choosing SG Petch. We appreciate your business and look forward to seeing you in the future.
  • Rating 5.0
    Excellent customer service. Roger was an extremely helpful, knowledgeable and friendly person to deal with. Nothing was too much trouble. Highly recommended.
    Response from SG Petch Mazda Durham
    Thanks so much for your positive review of our customer service. We are thrilled to hear that you found your experience with Roger to be pleasant, and we truly appreciate your recommendation. We strive for great customer service, and it's great to hear that we achieved that for you. Thanks again for taking the time to share your experience.
  • Rating 5.0
    Roger was great from start to finish and explained everything In detail 5*
    Response from SG Petch Mazda Durham
    Thank you for your kind words! We strive to provide the best customer experience possible and are glad that we exceeded your expectations. Thank you for taking the time to leave your review!
  • Rating 5.0
    Procedure was easy and the staff were very friendly and helpful
    Response from SG Petch Mazda Durham
    Thank you so much for your kind words! We are so glad that you had a great experience with our service. Thank you for your support and we hope to see you again soon!
  • Rating 5.0
    Customer service was excellent can not fault the dealership highly recommended
    Response from SG Petch Mazda Durham
    Thank you so much for your kind words, Wendy! We are thrilled to hear that you had such a great experience at our dealership. We strive to provide excellent customer service, and we hope to see you again soon!
  • Rating 5.0
    Roger was absolutely fantastic he couldn’t of been more helpful, he is a credit to the company, a very big thank you Roger from Lyn and myself!
    Kindest Regards
    John Deamer
    Response from SG Petch Mazda Durham
    Thank you for taking the time to leave us this brilliant 5-star review, your comments have been passed to Roger and his team. Thank you for your custom and enjoy your new car.
  • Rating 5.0
    Great service would recomend
    Response from SG Petch Mazda Durham
    Thank you for the feedback and your custom. We look forward to welcoming you back into the showroom soon.
  • Rating 5.0
    Excellent service, so friendly and welcoming. Product knowledge amazing. We keep going back there so obviously they are doing the right thing. Thank you.
    Response from SG Petch Mazda Durham
    Thank you for the great review, Sheila! We really appreciate your continued custom and taking the time to provide feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Fantastic experience Roger really understood his product, and helped in every way would highly recommend to anyone especially looking for motability 5 Star plus thank you Roger!
    Response from SG Petch Mazda Durham
    Thank you for taking the time to write this wonderful review. We're very glad to hear that you were pleased with the level of service that you received and will ensure Roger receives the recognition he deserves. Many thanks, John.
  • Rating 5.0
    This was one of the best car buying experiences I have ever had, from ordering the car from Roger to picking it up from Emma and Sam everything was smooth and totally stress free. I will definitely use SG Petch again and would have no qualms whatsoever in recommending them to my friends
    Response from SG Petch Mazda Durham
    Hi, Peter, we're really pleased everything went well on the day for you. Thank you for your custom and enjoy your new car.
  • Rating 5.0
    Excellent customer service. Roger!
    Shirley Young This car was delivered with no problems no long wait
    Response from SG Petch Mazda Durham
    Thank you for your custom, Shirley. Glad everything went well. Enjoy your new car.
  • Rating 4.0
    They rang me to say the brakes were down and it would be about £250 I said you do know this is a mobility car don’t you and she said oh ! sorry and put phone down
    Response from SG Petch Mazda Durham
    Thank you for your continued custom and for taking the time to write a review of your experience with our dealership.

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