Motability Scheme at Vertu MINI Durham
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu MINI Durham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu MINI Durham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu MINI Durham on 01913570921 to make an appointment with our Motability specialist.
Contact information
Address
Broomside Park
Belmont Industrial Estate
Durham DH1 1HP
GB
Phone Number
Call Vertu MINI Durham on 0191 357 0921
0191 357 0921
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Christian Munden
- Charlotte Huntington
- Rhys O'Donohoe
- Adam Gregory
- Alicia Watson
- Thomas Finlayson
- Tom Sutton
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Martin Dixon
- Paul Ughra
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Accessibility features at Vertu MINI Durham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu MINI Durham
- Rating 5.0Apr 26, 2024Great friendly service from Adam
Always on hand if any questions.Response from Vertu MINI DurhamApr 26, 2024Good afternoon Leon. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean - Rating 5.0Apr 17, 2024Thank youResponse from Vertu MINI DurhamApr 17, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Apr 16, 2024Good communication friendly service.Response from Vertu MINI DurhamApr 16, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Mar 28, 2024Christian was an absolute top guy from beginning to end, making sure I was happy with everything and going that extra mile, Honestly cannot thank him enough. He is a credit to your team!Response from Vertu MINI DurhamMar 28, 2024Thank you so much for your kind words! We are so happy to hear that Christian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
- Rating 5.0Mar 22, 2024Brilliant service, very helpfulResponse from Vertu MINI DurhamMar 22, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew
- Rating 5.0Mar 8, 2024Best ever, Tom couldn’t have done any more for us, real please to do business with.
PeterResponse from Vertu MINI DurhamMar 8, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza - Rating 5.0Mar 1, 2024Christian was very professional and friendly all the time highly appreciated and recommended.
Thanks for everything Warmest regards Claire Graham Craig FinniganResponse from Vertu MINI DurhamMar 1, 2024Thank you so much for your kind words! We are so happy to hear that Christian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew - Rating 5.0Mar 1, 2024ExcellentResponse from Vertu MINI DurhamMar 1, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Mar 1, 2024ExcellentResponse from Vertu MINI DurhamMar 1, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Feb 29, 2024Excellent!
From the first phone call to enquire to then picking the car up, I cannot fault the experience.
Christian was excellent and very knowledgeable. He made us feel important, even though our car was a motability car and not bought.
Thank you for everything! I will recommend you to everyone!Response from Vertu MINI DurhamFeb 29, 2024Thank you so much for your kind words! We are so happy to hear that Christian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza. - Rating 5.0Feb 28, 2024Christian was brilliant, right from the very first phone call to picking up our car. You have been brilliant and we hope to deal with you again. Thank you so much!Response from Vertu MINI DurhamFeb 28, 2024Thank you so much for your kind words! We are so happy to hear that Christian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
- Rating 5.0Feb 24, 2024Our experience was outstanding and also customer care was exceptionalResponse from Vertu MINI DurhamFeb 24, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Feb 16, 2024A wonderful handover, Tom was very knowledgeable about the vehicle and made sure I understood everything I needed to know. Couldn’t ask for any better service.Response from Vertu MINI DurhamFeb 16, 2024Hi Lisa. Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
- Rating 5.0Jan 18, 2024Very professional and knowledgeable about the scheme and my chosen car.
Kept me up to date with weekly emails.
Smooth handoverResponse from Vertu MINI DurhamJan 22, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart. - Rating 5.0Nov 25, 2023Good service and handover. Very pleasedResponse from Vertu MINI DurhamNov 25, 2023Hi Sylvia, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
- Rating 5.0Nov 25, 2023Great customer serviceResponse from Vertu MINI DurhamNov 25, 2023Hi Sylvia, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Keith
- Rating 5.0Nov 1, 2023Excellent and friendly service probably the easiest car purchase we have ever had
Charlotte could not help enough and looked after us perfectly
Deserves a Big BonusResponse from Vertu MINI DurhamNov 1, 2023Good afternoon Fay. Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean. - Rating 5.0Oct 31, 2023Fantastic service and customer careResponse from Vertu MINI DurhamOct 31, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Oct 27, 2023Very good service. Very pleased with the new car.Response from Vertu MINI DurhamOct 27, 2023Good evening, Jason. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Oct 27, 2023Charlotte was amazing, nothing was too much trouble for her. Amazingly friendly. Couldn’t have asked for a better experience! Thanks Charlotte! XxResponse from Vertu MINI DurhamOct 27, 2023Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina