BMW are currently not able to take any new customer applications on the Motability scheme.

Motability Scheme at Vertu BMW Durham

4.8
Rating 4.8
(8 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:00

Welcome to Vertu BMW Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu BMW Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu BMW Durham on 03301784771 to make an appointment with our Motability specialist.

Contact information

Address
Broomside Park
Belmont Industrial Estate
Durham DH1 1HP
GB
Phone Number
Call Vertu BMW Durham on 0330 178 4771
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Joshua Perry
  • Natalee Morton
  • Stephane Hutchinson
  • Jon Cain

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Martin Dixon
  • Helen Smith
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Accessibility features at Vertu BMW Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu BMW Durham

  • Rating 5.0
    Excellent service and communication
    Response from Vertu BMW Durham
    Hello David and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Brilliant
    Response from Vertu BMW Durham
    Hello Aaron and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Great customer service
    Response from Vertu BMW Durham
    Hello Nicholas and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Great customer service, everyone was very friendly, from greeting to leaving. Your branch even dropped my car off for me once MOT completed excellent work guys, a very happy customer and will definitely be hoping to use your service again in the very near future SC mobility customer.
    Response from Vertu BMW Durham
    Hello Simon and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Great service very friendly
    Response from Vertu BMW Durham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    Friendly, courteous staff with great customer service.
    Response from Vertu BMW Durham
    Hello Ann. Thank you for taking the time to leave us a great review about your experience. Kind regards, Trish.
  • Rating 4.0
    Will Todd was very obliging and helpful
    Response from Vertu BMW Durham
    Good morning Dilys. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Will receives the recognition he deserves. Many thanks, Dean.
  • Rating 5.0
    Great customer service, very friendly, polite, professional and helpful.
    Response from Vertu BMW Durham
    Hello Jaden and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
Displaying reviews 1 - 3 out of the 8 most recent
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