Motability Scheme at Lookers Nissan Gateshead

4.8
Rating 4.8
(43 reviews)
08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 12:00Closed Today

Welcome to Lookers Nissan Gateshead

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Nissan Gateshead can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Nissan Gateshead on 01914955295 to make an appointment with our Motability specialist.

Contact information

Address
Stoneygate Close
Gateshead NE10 0AZ
GB
Phone Number
Call Lookers Nissan Gateshead on 0191 495 5295
Email
Reviews
Visit dealer website

Showroom details
08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 12:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
SundayClosed

Motability Scheme specialists:

  • Angela Ede
  • Lauren Walton
  • Lorraine Swan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 16:00
SundayClosed

Motability service specialists:

  • Neil Smith
  • Rebecca Mulligan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Nissan Gateshead

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Lookers Nissan Gateshead

  • Rating 5.0
    Absolutely fantastic service driver came to collect car and delivered back within a few hours very polite and professional service
    Response from Lookers Nissan Gateshead
    Hi Patrick, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Nissan Gateshead receives the recognition they deserve. Many thanks Kind regards
  • Rating 5.0
    Knowledgeable, welcoming, understanding. Relaxed. Great experience. With a person you felt u could trust
    Response from Lookers Nissan Gateshead
    Good Morning Jason, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received with us at Nissan Gateshead. we hope to see you again soon.
    Kind Regards
  • Rating 5.0
    Always excellent , friendly service.
    Response from Lookers Nissan Gateshead
    Good Morning Valerie . Thank you for taking the time to leave us a review a wonderful and rating Nissan Gateshead 5 star about your visit. We look forward to see you soon. Kind regards
  • Rating 5.0
    Looked after really well
    Response from Lookers Nissan Gateshead
    Good morning Susan .Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to the dealership for all to see. Many thanks king regards
  • Rating 5.0
    Good service
    Response from Lookers Nissan Gateshead
    Good morning Kathleen , Thank you for taking the time to send a review and rating our Nissian Gateshead 5 stars . We look forward to see you soon. Kind regards
  • Rating 5.0
    Great customer service, they actually care.
    Response from Lookers Nissan Gateshead
    Good afternoon Aidan , Thank you for taking the time to send a review and rating our Nissan Gateshead 5 stars . It is good to hear you were happy with our branch. We look forward to see you soon. Kind regards
  • Rating 5.0
    Once again as in the past first class service from Angela at Nissan Gateshead when we put order in for Motability car.
    Response from Lookers Nissan Gateshead
    Good Afternoon Mary, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Angela receives the recognition she deserves. Many thanks
  • Rating 5.0
    Brill staff could not ask better
    Response from Lookers Nissan Gateshead
    Good Morning Lillian, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at Nissan Gateshaed. Kind Regards
  • Rating 5.0
    Excellent customer service from Lorraine , very informative and very speedy . Was a pleasure to have dealt with her
    Response from Lookers Nissan Gateshead
    Hi Mandy, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Lorraine we will pass your wonderful comments over to her, we hope to see you again soon! Kind regards,
  • Rating 5.0
    I was at garage last week to see about my mobility car Lorraine who helped me was brilliant she answered all wat I asked also the staff were very kind I would recommend the garage and staff they had a lot of patients with
    m shotton
    Response from Lookers Nissan Gateshead
    Hi Margaret, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Lorraine receives recognition for her fantastic customer service which she provided to you. Kind regards,
  • Rating 5.0
    Angela ede is a lovely sales lady very helpful and caring to all of her customers
    Response from Lookers Nissan Gateshead
    Hi Robert, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Angela, we hope to see you again soon! Kind regards,
  • Rating 5.0
    Absolutely great customer service Ryan done a marvellous job with my service kept me up to date all the way to the end thumbs up to Ryan and young Amy is so nice well done for first class service as always
    Response from Lookers Nissan Gateshead
    Hi Adeline, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Ryan and Amy receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Excellent service as per normal.
    Response from Lookers Nissan Gateshead
    Good Morning Kevin, Thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your MOT experience with us at Nissan Gateshead, we hope to see you again soon! Kind regards,
  • Rating 5.0
    Great service and lovely friendly staff
    Response from Lookers Nissan Gateshead
    Hi Elsie, thank you for taking the time to leave us this brilliant 5 star review. Kind regards,
  • Rating 5.0
    Lorraine swan dealt with me my first time looking for a mobility car so didn’t really no what I had to do but she dealt with me to the best of her Ability so thanks very much
    Response from Lookers Nissan Gateshead
    Hi Victoria, thank you for taking the time to leave us this review. We are glad to hear that you were dealt with by Lorraine Lorraine to the best of her ability. Kind regards,
  • Rating 5.0
    Brilliant service, all questions fully answered
    Response from Lookers Nissan Gateshead
    Hi Thomas, thank you for taking the time to leave us this review. We are glad to hear that you had a brilliant service at our Lookers Nissan Gateshead branch. Kind regards,
  • Rating 1.0
    Delays as tanker blocked service entrance, wasn’t offered any refreshments, uncomfortable waiting area
    Response from Lookers Nissan Gateshead
    Hi Graham, we are sorry to hear that you never had a good experience at our Lookers Nissan Gateshead branch. We have passed this feedback to the General and service manager to look into. Kind regards.
  • Rating 5.0
    Great service and car brought back looking great.
    Response from Lookers Nissan Gateshead
    Hi Tracey, thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you had a great service from our Lookers Nissan Gateshead branch. Kind regards,
  • Rating 5.0
    Great service as always, especially the collection and drop off of the car
    Response from Lookers Nissan Gateshead
    Hi Jane, thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you received great customer service at our Lookers Nissan Gateshead branch. Kind regards,
  • Rating 5.0
    Outstanding customer service as usual, from all the management, showroom staff and workshop team at Lookers Nissan Gateshead. Thank you.
    Response from Lookers Nissan Gateshead
    Hi Jennifer. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership at Nissan Gateshead for all to see. Many thanks.
Displaying reviews 1 - 3 out of the 20 most recent
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