Motability Scheme at Lookers Nissan Gateshead

4.9
Rating 4.9
(329 reviews)
09:00 - 18:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Lookers Nissan Gateshead

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Nissan Gateshead can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Nissan Gateshead on 01914955295 to make an appointment with our Motability specialist.

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Contact information

Address
Stoneygate Close
Gateshead NE10 0AZ
GB
Get directions
Phone Number
Call Lookers Nissan Gateshead on 0191 495 5300
0191 495 5300
0191 495 5300
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Angela Ede
  • Chloe Thompson
  • John Bendelow
  • David Tait
  • Abigail Chipchase
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Neil Smith
  • Rebecca Mulligan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Nissan Gateshead

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Lookers Nissan Gateshead

  • Rating 5.0
    ⭐️⭐️⭐️⭐️⭐️ Excellent service from start to finish!

    I couldn’t be happier with my Motability dealer. My car was picked up right on time, serviced efficiently, and brought back to me in great condition,spotlessly clean and running perfectly. The whole process was smooth and stress-free, and the staff kept me updated throughout. It’s so reassuring to know my car is in such good hands. Highly recommended to other Motability customers!

    Response from Lookers Nissan Gateshead
    Dear Tracey H.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with our Motability service at Lookers Nissan Gateshead. Our team is dedicated to ensuring a smooth and stress-free process for all our customers, and it’s incredibly rewarding to know that we met your expectations.

    We’re delighted that you found our service efficient and that your car was returned to you in perfect condition. Keeping our customers informed and reassured is a top priority, and your kind words affirm the hard work and commitment of our staff.

    Your recommendation means a lot to us, and we are grateful for your support. If there’s anything more we can do for you in the future, please don’t hesitate to reach out.

    Thank you once again for your fantastic review!

    Best regards,

    Caitlin
    Lookers Nissan Gateshead Team
  • Rating 5.0
    Absolutely top draw from Angela who explained everything in detail first class experience thankyou
    Response from Lookers Nissan Gateshead
    Hello Edmund,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a first-class experience with Angela. Our team strives to provide detailed and exceptional service, and it's fantastic to know that Angela was able to meet your expectations. Your feedback is greatly appreciated and will be shared with Angela and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Very good
    Response from Lookers Nissan Gateshead
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    The manager and Angela went above and beyond to help us and we were very happy with the service.
    Response from Lookers Nissan Gateshead
    Thank you so much for your kind words! We are so happy to hear that Angela was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good experience once again all smooth everything explained exactly
    Response from Lookers Nissan Gateshead
    Hello Graham,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a very good experience with us once again and that everything went smoothly. It's wonderful to know that our team was able to explain everything clearly for you. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Caitlin
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Good
    Response from Lookers Nissan Gateshead
    Hello Wayne,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us at Lookers Nissan Gateshead. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    From the initial enquiry, John (at Nissan Gateshead) was friendly, approachable and extremely helpful.
    An initial appointment to view made me feel at ease and collection was brilliant. John was very informative and the whole experience was very positive.
    Response from Lookers Nissan Gateshead
    Hello Seth R.,

    Thank you so much for taking the time to share your experience with us at Lookers Nissan Gateshead. We are thrilled to hear that John was able to provide you with such a positive and informative experience. It's wonderful to know that you felt at ease during your initial appointment and that the collection process met your expectations.

    Your feedback is incredibly valuable to us, and we are delighted that we could assist you in such a meaningful way. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Ann
    Lookers Nissan Gateshead Team
  • Rating 5.0
    Abigail was excellent from start to finish
    Response from Lookers Nissan Gateshead
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Abigail receives the recognition he deserves.

    Many thanks
  • Rating 5.0
    Can only say that i had excellent service from the start to the end of the process and it was surprisingly very quick
    Response from Lookers Nissan Gateshead
    Hello Adrian,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent service throughout the process and that everything was completed quickly to your satisfaction. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Nissan Gateshead.

    Best regards,

    The Motability Scheme Team at Lookers Nissan Gateshead
  • Rating 5.0
    Very polite and went out her way to help with any issues I did not understand
    Response from Lookers Nissan Gateshead
    Hello Craig W.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us at Lookers Nissan Gateshead. Our team is dedicated to providing exceptional service, and it's wonderful to know that we could assist you with any issues you encountered. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Friendly and helpful service offering much-needed advice. Communication was excellent.
    Response from Lookers Nissan Gateshead
    Hello Seth R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and helpful, and that our communication met your expectations. Providing excellent advice and support is something we strive for, and it's great to know we succeeded in your experience.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme at Lookers Nissan Gateshead.

    Best regards,

    Ann
    Customer Advisor
    Lookers Nissan Gateshead
  • Rating 5.0
    Absolutley amazing she was so friendly put me at ease an talked over everything. Nissan is such a friendly place going in. Thank you
    Response from Lookers Nissan Gateshead
    Dear Joanne H.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Lookers Nissan Gateshead. It's great to know that our team made you feel at ease and provided you with all the information you needed. We strive to create a welcoming and friendly environment for all our customers, and your feedback reassures us that we're on the right track.

    Thank you once again for your kind words, and we look forward to seeing you again soon!

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Brilliant, nothing was too much trouble, even when Motability changed their policy from 3yrs to 5yrs. They were so helpful.
    Response from Lookers Nissan Gateshead
    Dear Angela H.,

    Thank you so much for your wonderful review and for taking the time to share your experience with us. We are thrilled to hear that you found our service brilliant and that our team was able to assist you effectively, even with the recent changes in the Motability policy. Your satisfaction is our top priority, and it's fantastic to know that we could meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Was great
    Response from Lookers Nissan Gateshead
    Hello Joseph,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us at Lookers Nissan Gateshead. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Always good, pick up and returned.
    Response from Lookers Nissan Gateshead
    Hello Angela,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently have a positive experience with our pick-up and return service. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there’s anything more we can do for you, please don’t hesitate to let us know. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Lookers Nissan Gateshead
  • Rating 5.0
    always a good experience with Angela my mobility adviser at lookers
    Response from Lookers Nissan Gateshead
    Hello Kimberley,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you've consistently had a good experience with Angela as your Motability adviser at Lookers Nissan Gateshead. Your feedback is incredibly valuable to us, and it's fantastic to know that Angela has been able to assist you effectively. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you in the future.

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    No messing about.
    Just how I like it.
    Response from Lookers Nissan Gateshead
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great
    Response from Lookers Nissan Gateshead
    Hello Michael A.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with us at Lookers Nissan Gateshead. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 4.0
    Very Good
    Response from Lookers Nissan Gateshead
    Hello Rasoul M.,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a very good experience with us at Lookers Nissan Gateshead. Your feedback is incredibly valuable to us as we strive to provide the best service possible. If there's anything specific you think we could improve to make your experience even better, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 3.0
    The tire was down and the car wasn’t washed the camera has moved as well
    Response from Lookers Nissan Gateshead
    Hello Jamie,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the tire and the car wash. Your satisfaction is important to us, and we are committed to improving our services.

    Please feel free to reach out to us directly if you would like to discuss this further or if there is anything specific we can do to address your concerns. We hope to have the opportunity to serve you better in the future.

    Best regards,
    The Lookers Nissan Gateshead Team

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