Motability Scheme at Lookers Nissan Gateshead

4.9
Rating 4.9
(320 reviews)
09:00 - 18:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 09:00 - 17:00 10:00 - 16:00

Welcome to Lookers Nissan Gateshead

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Nissan Gateshead can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Nissan Gateshead on 01914955295 to make an appointment with our Motability specialist.

Contact information

Address
Stoneygate Close
Gateshead NE10 0AZ
GB
Phone Number
Call Lookers Nissan Gateshead on 0191 495 5295
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Angela Ede
  • Chloe Thompson
  • John Bendelow
  • David Tait
  • Abigail Chipchase
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Neil Smith
  • Rebecca Mulligan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Nissan Gateshead

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Lookers Nissan Gateshead

  • Rating 5.0
    Very polite and went out her way to help with any issues I did not understand
    Response from Lookers Nissan Gateshead
    Hello Craig W.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us at Lookers Nissan Gateshead. Our team is dedicated to providing exceptional service, and it's wonderful to know that we could assist you with any issues you encountered. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Friendly and helpful service offering much-needed advice. Communication was excellent.
    Response from Lookers Nissan Gateshead
    Hello Seth R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and helpful, and that our communication met your expectations. Providing excellent advice and support is something we strive for, and it's great to know we succeeded in your experience.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme at Lookers Nissan Gateshead.

    Best regards,

    Ann
    Customer Advisor
    Lookers Nissan Gateshead
  • Rating 5.0
    Absolutley amazing she was so friendly put me at ease an talked over everything. Nissan is such a friendly place going in. Thank you
    Response from Lookers Nissan Gateshead
    Dear Joanne H.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Lookers Nissan Gateshead. It's great to know that our team made you feel at ease and provided you with all the information you needed. We strive to create a welcoming and friendly environment for all our customers, and your feedback reassures us that we're on the right track.

    Thank you once again for your kind words, and we look forward to seeing you again soon!

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Brilliant, nothing was too much trouble, even when Motability changed their policy from 3yrs to 5yrs. They were so helpful.
    Response from Lookers Nissan Gateshead
    Dear Angela H.,

    Thank you so much for your wonderful review and for taking the time to share your experience with us. We are thrilled to hear that you found our service brilliant and that our team was able to assist you effectively, even with the recent changes in the Motability policy. Your satisfaction is our top priority, and it's fantastic to know that we could meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Was great
    Response from Lookers Nissan Gateshead
    Hello Joseph,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us at Lookers Nissan Gateshead. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Always good, pick up and returned.
    Response from Lookers Nissan Gateshead
    Hello Angela,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently have a positive experience with our pick-up and return service. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there’s anything more we can do for you, please don’t hesitate to let us know. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Lookers Nissan Gateshead
  • Rating 5.0
    always a good experience with Angela my mobility adviser at lookers
    Response from Lookers Nissan Gateshead
    Hello Kimberley,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you've consistently had a good experience with Angela as your Motability adviser at Lookers Nissan Gateshead. Your feedback is incredibly valuable to us, and it's fantastic to know that Angela has been able to assist you effectively. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you in the future.

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    No messing about.
    Just how I like it.
    Response from Lookers Nissan Gateshead
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great
    Response from Lookers Nissan Gateshead
    Hello Michael A.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with us at Lookers Nissan Gateshead. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 4.0
    Very Good
    Response from Lookers Nissan Gateshead
    Hello Rasoul M.,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a very good experience with us at Lookers Nissan Gateshead. Your feedback is incredibly valuable to us as we strive to provide the best service possible. If there's anything specific you think we could improve to make your experience even better, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 3.0
    The tire was down and the car wasn’t washed the camera has moved as well
    Response from Lookers Nissan Gateshead
    Hello Jamie,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the tire and the car wash. Your satisfaction is important to us, and we are committed to improving our services.

    Please feel free to reach out to us directly if you would like to discuss this further or if there is anything specific we can do to address your concerns. We hope to have the opportunity to serve you better in the future.

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Courteous and professional service very pleased
    Response from Lookers Nissan Gateshead
    Hello Bernadette,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you were pleased with the courteous and professional service you received at Lookers Nissan Gateshead. Our team strives to provide the best experience for our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Excellent service at lookers as always
    Response from Lookers Nissan Gateshead
    Hello Mary,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive excellent service at Lookers Nissan Gateshead. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Very helpful and professional
    Response from Lookers Nissan Gateshead
    Hello Christine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both helpful and professional. Our team at Lookers Nissan Gateshead is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Very informative. Polite and courteous. Helped me select the best car for my needs with an affordable advanced payment
    Response from Lookers Nissan Gateshead
    Hello Lisa R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service informative and courteous. It's fantastic to know that we could assist you in selecting the best car to suit your needs with an affordable advanced payment. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Nissan Gateshead Team
  • Rating 5.0
    Very good, left me to look at their cars, then when I was ready very knowledgeable especially David Tate excellent customer service skills
    Response from Lookers Nissan Gateshead
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Nissan Gateshead
  • Rating 5.0
    Very happy with service and lovely staff
    Response from Lookers Nissan Gateshead
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Been great thanks
    Response from Lookers Nissan Gateshead
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent customer service and very very helpful throughout .
    Response from Lookers Nissan Gateshead
    Hi Bruce, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Fantastic super friendly
    Response from Lookers Nissan Gateshead
    Hi Tammy, Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
    Kind regards
    Lookers Customer Service & Resolution Team

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