Motability Scheme at Drive Vauxhall Hartlepool
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Drive Vauxhall Hartlepool
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Drive Vauxhall Hartlepool can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Drive Vauxhall Hartlepool on 01429 734091 to make an appointment with our Motability specialist.
Contact information
Address
Burn Road
Burn Road
Hartlepool TS24 7LD
GB
Phone Number
Call Drive Vauxhall Hartlepool on 01429 734091
01429 734091
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Mo Payne
- Jamie Boddy
- Stephen Payne
- Heda Ali
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Steve Drumgoole
- Cindy Colquhoun
- Briesha Mason
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Drive Vauxhall Hartlepool
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Drive Vauxhall Hartlepool
- Rating 5.0Dec 23, 2025Mo was great painless journey through ordering collecting and being helped through working out the new car controls. Great customer service 👍
- Rating 5.0Dec 22, 2025The car dealer was really, really helpful and very good she showed me all around the car and all the instrument panels what the car has got and I am very pleased with the vehicle
- Rating 5.0Dec 16, 2025Mo was very good she explained everything in a friendly manner
Smooth hand over - Rating 5.0Dec 16, 2025Really nice friendly people and they did it pretty fast
- Rating 5.0Nov 26, 2025Always a smiley, friendly service. Nothing is ever too much trouble.Response from Drive Vauxhall HartlepoolNov 28, 2025Hello Robert B.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you consistently experience friendly service with a smile at Drive Vauxhall Hartlepool. Our team is dedicated to ensuring that nothing is ever too much trouble for our valued customers like you. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. We look forward to seeing you again soon!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Nov 19, 2025Excellent. The lady Mo was very thorough and polite to us. Thank you.Response from Drive Vauxhall HartlepoolNov 25, 2025Dear Paul H.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with us and that Mo was able to assist you thoroughly and politely. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Nov 19, 2025Very proffessional and friendly and explained everything we needed to knowResponse from Drive Vauxhall HartlepoolNov 25, 2025Hello Charles S.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be professional and friendly, and that we were able to provide all the information you needed. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Nov 18, 2025ExcellantResponse from Drive Vauxhall HartlepoolNov 19, 2025Hello Heather C.,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Drive Vauxhall Hartlepool. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Nov 3, 2025PERFECTResponse from Drive Vauxhall HartlepoolNov 17, 2025Hello Martin B.,
Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience with us at Drive Vauxhall Hartlepool. Our team is dedicated to providing the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Oct 30, 2025Very friendly, took care of the best deals and what’s suitable for my needs.Response from Drive Vauxhall HartlepoolOct 31, 2025Dear Gemma G.,
Thank you so much for your wonderful review! We are thrilled to hear that you found our team friendly and that we were able to assist you in finding the best deals suited to your needs. At Drive Vauxhall Hartlepool, we strive to provide exceptional service and ensure our customers have a positive experience. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Oct 28, 2025Was very helpful, easy to talk to and helped get the car that I was wanting.Response from Drive Vauxhall HartlepoolOct 30, 2025Hello Thomas Y.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and easy to talk to, and that we were able to assist you in getting the car you wanted. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Motability Scheme Team at Drive Vauxhall Hartlepool - Rating 5.0Oct 27, 2025Was like clockwork from start to finish and got the car earlier than expected.Response from Drive Vauxhall HartlepoolOct 30, 2025Hello Daniel,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that your experience with the Motability Scheme at Drive Vauxhall Hartlepool was seamless and that you received your car earlier than anticipated. Our team strives to provide efficient and timely service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Oct 27, 2025Mo is absolutely fab as always. She always puts you at ease and explains everything perfectly!Response from Drive Vauxhall HartlepoolOct 30, 2025Hello Lewis,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Mo has consistently provided you with excellent service and made your experience with us comfortable and informative. Your feedback is incredibly valuable to us, and it’s great to know that Mo's efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Oct 27, 2025Mo Payne was amazing from start to finish, very informative and answered all my questions.
Nothing was any trouble for her.Response from Drive Vauxhall HartlepoolOct 30, 2025Hello Tina M.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Mo Payne. It's fantastic to know that she was able to provide you with all the information you needed and that her service exceeded your expectations.
Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Drive Vauxhall Hartlepool - Rating 5.0Oct 17, 2025Excellent very helpful, courtesy car Excellent condition and easy to drive, everyone is very kind and helpfulResponse from Drive Vauxhall HartlepoolOct 20, 2025Hello Emma,
Thank you so much for your wonderful review! We're thrilled to hear that you found our service helpful and that the courtesy car met your expectations. Our team takes great pride in ensuring our customers have a positive experience, and your kind words mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Oct 15, 2025Was very polite and professional absolutely great experienceResponse from Drive Vauxhall HartlepoolOct 20, 2025Hello Anthony,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Drive Vauxhall Hartlepool. Our team strives to provide polite and professional service to all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Oct 13, 2025Very satisfyingResponse from Drive Vauxhall HartlepoolOct 20, 2025Hello Denis,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very satisfying experience with us at Drive Vauxhall Hartlepool. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Oct 2, 2025Very helpfulResponse from Drive Vauxhall HartlepoolOct 3, 2025Hello Keith,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. At Drive Vauxhall Hartlepool, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Sep 23, 2025I would rate Vauxhall dealership ship 10/10 and from start to finish it was so easy and straight forward thanks to Jamie it was so quick, so simple, and I would highly recommend anyone going forward with motability to go through Vauxhall.
Thanks again Jamie for everything you done for me 🙂.Response from Drive Vauxhall HartlepoolSep 24, 2025Hello Ragen,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience with us at Drive Vauxhall Hartlepool. Jamie will be delighted to know that he made the process quick and straightforward for you. Your recommendation means a lot to us, and we are grateful for your kind words.
If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Sep 18, 2025Very friendly, and helpful, quick and efficient.Response from Drive Vauxhall HartlepoolSep 24, 2025Hello Sheila,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Drive Vauxhall Hartlepool to be friendly, helpful, and efficient. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Drive Vauxhall Hartlepool
Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Mo was able to assist you in a friendly and informative manner. It's great to know that the handover process went smoothly for you. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Drive Vauxhall Hartlepool. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Drive Vauxhall Hartlepool Team