Motability Scheme at Drive Vauxhall Hartlepool

4.9
Rating 4.9
(476 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to Drive Vauxhall Hartlepool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Drive Vauxhall Hartlepool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive Vauxhall Hartlepool on 01429 734091 to make an appointment with our Motability specialist.

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Contact information

Address
Burn Road
Burn Road
Hartlepool TS24 7LD
GB
Get directions
Phone Number
Call Drive Vauxhall Hartlepool on 01429 734091
01429 734091
01429 734091
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mo Payne
  • Jamie Boddy
  • Stephen Payne
  • Heda Ali
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Steve Drumgoole
  • Cindy Colquhoun
  • Briesha Mason
We recommend calling and booking an appointment before visiting.
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Accessibility features at Drive Vauxhall Hartlepool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Drive Vauxhall Hartlepool

  • Rating 5.0
    Mo was great painless journey through ordering collecting and being helped through working out the new car controls. Great customer service 👍
    Response from Drive Vauxhall Hartlepool
    Dear June T.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Mo provided you with a seamless and enjoyable experience throughout the process of ordering and collecting your new car. It's fantastic to know that you found the assistance with the car controls helpful as well. Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to provide you with great customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Hartlepool
  • Rating 5.0
    The car dealer was really, really helpful and very good she showed me all around the car and all the instrument panels what the car has got and I am very pleased with the vehicle
    Response from Drive Vauxhall Hartlepool
    Dear Jade C.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Drive Vauxhall Hartlepool. It's fantastic to know that our team was able to assist you effectively and that you are pleased with your vehicle. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Mo was very good she explained everything in a friendly manner
    Smooth hand over
    Response from Drive Vauxhall Hartlepool
    Hello Keith,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Mo was able to assist you in a friendly and informative manner. It's great to know that the handover process went smoothly for you. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Drive Vauxhall Hartlepool. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Really nice friendly people and they did it pretty fast
    Response from Drive Vauxhall Hartlepool
    Hello Connor M.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team friendly and efficient. Providing excellent service quickly is something we strive for, and it's great to know we hit the mark for you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to seeing you again at Drive Vauxhall Hartlepool.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Hartlepool
  • Rating 5.0
    Always a smiley, friendly service. Nothing is ever too much trouble.
    Response from Drive Vauxhall Hartlepool
    Hello Robert B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you consistently experience friendly service with a smile at Drive Vauxhall Hartlepool. Our team is dedicated to ensuring that nothing is ever too much trouble for our valued customers like you. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. We look forward to seeing you again soon!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Excellent. The lady Mo was very thorough and polite to us. Thank you.
    Response from Drive Vauxhall Hartlepool
    Dear Paul H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with us and that Mo was able to assist you thoroughly and politely. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Very proffessional and friendly and explained everything we needed to know
    Response from Drive Vauxhall Hartlepool
    Hello Charles S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be professional and friendly, and that we were able to provide all the information you needed. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Excellant
    Response from Drive Vauxhall Hartlepool
    Hello Heather C.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Drive Vauxhall Hartlepool. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    PERFECT
    Response from Drive Vauxhall Hartlepool
    Hello Martin B.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience with us at Drive Vauxhall Hartlepool. Our team is dedicated to providing the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Very friendly, took care of the best deals and what’s suitable for my needs.
    Response from Drive Vauxhall Hartlepool
    Dear Gemma G.,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our team friendly and that we were able to assist you in finding the best deals suited to your needs. At Drive Vauxhall Hartlepool, we strive to provide exceptional service and ensure our customers have a positive experience. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Was very helpful, easy to talk to and helped get the car that I was wanting.
    Response from Drive Vauxhall Hartlepool
    Hello Thomas Y.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and easy to talk to, and that we were able to assist you in getting the car you wanted. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Hartlepool
  • Rating 5.0
    Was like clockwork from start to finish and got the car earlier than expected.
    Response from Drive Vauxhall Hartlepool
    Hello Daniel,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that your experience with the Motability Scheme at Drive Vauxhall Hartlepool was seamless and that you received your car earlier than anticipated. Our team strives to provide efficient and timely service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Mo is absolutely fab as always. She always puts you at ease and explains everything perfectly!
    Response from Drive Vauxhall Hartlepool
    Hello Lewis,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Mo has consistently provided you with excellent service and made your experience with us comfortable and informative. Your feedback is incredibly valuable to us, and it’s great to know that Mo's efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Mo Payne was amazing from start to finish, very informative and answered all my questions.
    Nothing was any trouble for her.
    Response from Drive Vauxhall Hartlepool
    Hello Tina M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Mo Payne. It's fantastic to know that she was able to provide you with all the information you needed and that her service exceeded your expectations.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Hartlepool
  • Rating 5.0
    Excellent very helpful, courtesy car Excellent condition and easy to drive, everyone is very kind and helpful
    Response from Drive Vauxhall Hartlepool
    Hello Emma,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service helpful and that the courtesy car met your expectations. Our team takes great pride in ensuring our customers have a positive experience, and your kind words mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Was very polite and professional absolutely great experience
    Response from Drive Vauxhall Hartlepool
    Hello Anthony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Drive Vauxhall Hartlepool. Our team strives to provide polite and professional service to all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Very satisfying
    Response from Drive Vauxhall Hartlepool
    Hello Denis,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very satisfying experience with us at Drive Vauxhall Hartlepool. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Very helpful
    Response from Drive Vauxhall Hartlepool
    Hello Keith,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. At Drive Vauxhall Hartlepool, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    I would rate Vauxhall dealership ship 10/10 and from start to finish it was so easy and straight forward thanks to Jamie it was so quick, so simple, and I would highly recommend anyone going forward with motability to go through Vauxhall.
    Thanks again Jamie for everything you done for me 🙂.
    Response from Drive Vauxhall Hartlepool
    Hello Ragen,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience with us at Drive Vauxhall Hartlepool. Jamie will be delighted to know that he made the process quick and straightforward for you. Your recommendation means a lot to us, and we are grateful for your kind words.

    If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Very friendly, and helpful, quick and efficient.
    Response from Drive Vauxhall Hartlepool
    Hello Sheila,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Drive Vauxhall Hartlepool to be friendly, helpful, and efficient. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Hartlepool

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