Motability Scheme at Drive Vauxhall Hartlepool
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Drive Vauxhall Hartlepool
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Drive Vauxhall Hartlepool can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Drive Vauxhall Hartlepool on 01429 734091 to make an appointment with our Motability specialist.
Contact information
Address
Burn Road
Burn Road
Hartlepool TS24 7LD
GB
Phone Number
Call Drive Vauxhall Hartlepool on 01429 734091
01429 734091
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Mo Payne
- Jamie Boddy
- Heda Ali
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Cindy Colquhoun
- Briesha Mason
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Drive Vauxhall Hartlepool
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Drive Vauxhall Hartlepool
- Rating 5.0May 29, 2025Absolutely superb start to finish helped a very nervous customer be perfectly at ease
- Rating 5.0May 28, 2025Excellent service really professional approach to customer care,thank u very much.Response from Drive Vauxhall HartlepoolMay 30, 2025Hello Derek,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and that our team's professional approach to customer care met your expectations. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0May 21, 2025Mo was absolutely fantastic with us! She really was brilliant!Response from Drive Vauxhall HartlepoolMay 22, 2025Dear Katey F.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Mo provided you with such a fantastic experience. Your kind words truly mean a lot to our team, and we are delighted that you found her assistance brilliant.
At Drive Vauxhall Hartlepool, we strive to offer the best service possible, and it's rewarding to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out.
We look forward to serving you again in the future!
Best regards,
Drive Vauxhall Hartlepool Team - Rating 5.0May 19, 202510 out of 10. Excellent customer.er service from Jamie Boddy.Response from Drive Vauxhall HartlepoolMay 21, 2025Dear Gillian L.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with our team, especially with Jamie Boddy. Your feedback is incredibly valuable to us, and it’s fantastic to know that our customer service met your expectations.
At Drive Vauxhall Hartlepool, we strive to provide the best service possible, and it’s always rewarding to hear when we’ve succeeded. If there’s anything else we can do for you, please don’t hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Drive Vauxhall Hartlepool - Rating 5.0May 16, 2025Really good and speedy service staff all friendly and helpful, thank you.Response from Drive Vauxhall HartlepoolMay 21, 2025Hello Robert,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Drive Vauxhall Hartlepool. Providing friendly and efficient service is something we strive for, and it's great to know we hit the mark for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0May 14, 2025The whole process was handled in a professional and courteous manner. The representative was so kind and helpful.Response from Drive Vauxhall HartlepoolMay 14, 2025Hello Elizabeth,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that the process was handled professionally and that our representative was kind and helpful. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Drive Vauxhall Hartlepool - Rating 5.0May 13, 2025Prompt and quick service. Clean courtesy car.Kept me informed when car ready to collect etc.Response from Drive Vauxhall HartlepoolMay 14, 2025Hello Stephen,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with the prompt and quick service you received, as well as the cleanliness of our courtesy car. Keeping our customers informed is a top priority, and we're glad to know that you felt well-informed throughout the process.
Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future.
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0May 3, 2025Great serviceResponse from Drive Vauxhall HartlepoolMay 8, 2025Hello Gerald,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Drive Vauxhall Hartlepool. Our team is dedicated to providing the best possible support to our customers, and your feedback is incredibly motivating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0May 2, 2025Extremely professional young man.Response from Drive Vauxhall HartlepoolMay 8, 2025Dear Gillian,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Drive Vauxhall Hartlepool. It's fantastic to know that our staff's professionalism made a great impression on you. We strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0May 1, 2025Very helpful friendly staff. Was very good we got a video of the inspection carried out on the car. Would highly recommend the hartlepool branchResponse from Drive Vauxhall HartlepoolMay 8, 2025Hello Kayleigh-emma,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our staff helpful and friendly. It's great to know that the video inspection added value to your experience. Your recommendation means a lot to us, and we're delighted to have met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again at the Hartlepool branch.
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Apr 17, 2025Great service from start to finish was kept informed at every stage even received a video and information about all the testing great service thank youResponse from Drive Vauxhall HartlepoolMay 8, 2025Hello Linda,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us from start to finish. Keeping our customers informed and ensuring they feel valued is very important to us, so it's fantastic to know that you appreciated the updates and the video information about the testing process.
Your feedback is incredibly valuable, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at Drive Vauxhall Hartlepool.
Best regards,
Mo PAYNE
Drive Vauxhall Hartlepool Team - Rating 5.0Apr 16, 2025It was quick no problemsResponse from Drive Vauxhall HartlepoolMay 8, 2025Hello Lynn W.,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with us was quick and problem-free. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Apr 15, 2025Very good hand over thank youResponse from Drive Vauxhall HartlepoolApr 16, 2025Hello Catherine,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good handover experience with us at Drive Vauxhall Hartlepool. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Apr 15, 2025Excellent service very friendly and helpfulResponse from Drive Vauxhall HartlepoolApr 16, 2025Hello Max U.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and our team friendly and helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best possible experience for all our customers. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Drive Vauxhall Hartlepool Team - Rating 5.0Apr 10, 2025Mi did everything she could to help me she is a one in a millionResponse from Drive Vauxhall HartlepoolApr 14, 2025Hello Stephen B.,
Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Mo was able to provide you with exceptional service. She truly is a valued member of our team, and your kind words will certainly make her day. We're delighted that your experience with us was a positive one, and we look forward to assisting you again in the future. If there's anything else you need, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Drive Vauxhall Hartlepool - Rating 5.0Apr 4, 2025Mo Pierce was absolutely fabulous, very helpful, went through everything with me and got me what I wanted, excellent serviceResponse from Drive Vauxhall HartlepoolApr 7, 2025Thank you so much for your kind words! We are so happy to hear that Mo was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Apr 3, 2025Mo from mobilty was absolutely fantastic she answered all my questions and my new car was ordered straight awayResponse from Drive Vauxhall HartlepoolApr 7, 2025Hi Barry. Thank you so much for your kind words! We are so happy to hear that Mo was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 31, 2025All the staff were very helpful and accomodatingResponse from Drive Vauxhall HartlepoolApr 7, 2025Hi Isabelle. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 20, 2025Same excellent service I always receive.Response from Drive Vauxhall HartlepoolMar 24, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 2.0Mar 19, 2025Excellent service.or it was until we found we had no rubber on back window wiper so car hadn't been checked as they said it had now was told to go to garage between 3.30 and 4 to get one fitted bug it hasn't arrived yet 30 minutes later I'm still waiting not happyResponse from Drive Vauxhall HartlepoolMar 24, 2025Hi Pauline. I'm so sorry for the inconvenience. As soon as the wiper arrives, I will call you myself and organise the fitting. Best wishes Mo
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with us was superb from start to finish. Our team at Drive Vauxhall Hartlepool always strives to ensure that every customer feels comfortable and at ease, especially when it comes to making important decisions about mobility equipment. Your kind words are greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Drive Vauxhall Hartlepool Team