Motability Scheme at TonesCars Renault Hartlepool

4.9
Rating 4.9
(37 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Park View Road West
Park View Industrial Estate
Hartlepool TS25 1PE
GB
Phone Number
Call TonesCars Renault Hartlepool on 01429 221619
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Shaun Clapperton
  • James Tones
  • Leigh Hopper
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday09:00 - 12:30
SundayClosed

Motability service specialists:

  • Mike Huitson
  • Nicky Bell
We recommend calling and booking an appointment before visiting.
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Accessibility features at TonesCars Renault Hartlepool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to TonesCars Renault Hartlepool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

TonesCars Renault Hartlepool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact TonesCars Renault Hartlepool on 01429221619 to make an appointment with our Motability specialist.

Reviews at TonesCars Renault Hartlepool

  • Rating 5.0
    Everything was explained to us . There was nothing we couldn't ask or understand. Lee was fantastic from start to finish
  • Rating 5.0
    Excellent customer service with quick delivery, having g never done this before I found the whole experience relaxing, enjoyable and stress free
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Very good experience really helpful and explained everything really pleased
  • Rating 5.0
    As always good service
  • Rating 5.0
    ....
  • Rating 5.0
    Our experience was great, even tho lee hadn't been on the mobility for very long , he did a great job ,as did James, who we initially started our mobility journey with
  • Rating 5.0
    Tones Renault in Hartlepool are always amazing and consistent in their service. They go that extra mile and are always happy to answer any questions before after and during your time leading the car.
  • Rating 5.0
    Very good customer service lee was very professional and explained everything clearly
  • Rating 5.0
    Very good experience
  • Rating 5.0
    Exelent service, David Andrews is a credit to your company.
  • Rating 5.0
    Couldn't have been better in anyway. Dave is a total gentleman and so very helpful. Oh yes, did I mention the car is super fab.
  • Rating 5.0
    Fantastic customer service. Extremely helpful and friendly
  • Rating 5.0
    As always good service and good staff
  • Rating 5.0
    I don’t usually leave reviews because I don’t go out, but praise has to be needed because I heard so many horror stories and how bad some people have been treated with their motability dealer and I’ve even seen motability dealers be horrible about their customers (on tiktok) but I’m so glad I hesitated for ages before I made up my mind on where to go and this place was incredible. The guy who dealt with me was so kind so thank you for that. I would recommend them in a heart beat.
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Excellent customer service
    Great to have a laugh with
  • Rating 5.0
    Great customer service very help and polite
  • Rating 5.0
    Great customer service very polite and helpful man .
  • Rating 5.0
    Fantastic customer service. Dave couldn’t have been more helpful and I am so grateful for the quality of service I have had since my first Renault in 2017.

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