Motability Scheme at Bristol Street Motors Ford Hartlepool

4.9
Rating 4.9
(207 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Bristol Street Motors Ford Hartlepool

Motability Scheme at Bristol Street Motors Ford Hartlepool{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Hartlepool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Hartlepool on 01429702010 to make an appointment with our Motability specialist.

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Contact information

Address
Brenda Road
Hartlepool
Hartlepool TS25 1HT
GB
Get directions
Phone Number
Call Bristol Street Motors Ford Hartlepool on 01429 702010
01429 702010
01429 702010
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Sue Mcglade
  • Gina Johnson
  • Andrew Wilkinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Alex Tonge
  • Emma Cook
  • Kurtis Little
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Hartlepool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Hartlepool

  • Rating 1.0
    Poor sitting area very very uncomfortable and no changing facilities for babies. Bad attitudes towards mobility customers wouldn't lease another car from ford's.
    Response from Bristol Street Motors Ford Hartlepool
    Good afternoon, James . Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YE1JP0524 Kind regards, Danielle
  • Rating 5.0
    Sue is an asset to your company ….her knowledge and friendly attitude is wonderful. Id give her lots of stars
    Response from Bristol Street Motors Ford Hartlepool
    Good afternoon, Angela . Thank you so much for your kind words! We are so happy to hear that Sue was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Sue is AMAZING .. friendly.. professional and so helpful. If i could give her a million stars i would
    Response from Bristol Street Motors Ford Hartlepool
    Good afternoon, Angela . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Great service was done within a couple of hours explained everything to me and was great thank you
    Response from Bristol Street Motors Ford Hartlepool
    Good afternoon, Toni. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Excellent experience at Bristol St motors Hartlepool.
    Warm polite, respectful staff.
    Would highly recommend them.
    Excellent workmanship.
    Respect for the vehicle.
    Seat and floor protection used.
    Not a bad word to say.
    So glad I changed to Bristol St motors Hartlepool.
    Response from Bristol Street Motors Ford Hartlepool
    Hi Robert, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Sue was amazing, very knowledgeable and couldn’t be more helpful
    Response from Bristol Street Motors Ford Hartlepool
    Thank you so much for your kind words! We are so happy to hear that Sue was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Very satisfied with the care and service of everyone
    Response from Bristol Street Motors Ford Hartlepool
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Extremely informative and nothing was too much bother
    Response from Bristol Street Motors Ford Hartlepool
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chlow
  • Rating 5.0
    Excellent service
    Response from Bristol Street Motors Ford Hartlepool
    Good afternoon Rosalind. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    No problems
    Response from Bristol Street Motors Ford Hartlepool
    Good afternoon George. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    So nice so helpful
    Response from Bristol Street Motors Ford Hartlepool
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    For my first car. Everything was explained clearly and very professional. Could t be happier
    Response from Bristol Street Motors Ford Hartlepool
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Sue was excellent from the minute we walked into the dealership. She kept us updated all the way through the process. Excellent service from everyone.
    Response from Bristol Street Motors Ford Hartlepool
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    So helpful lady sue was amazing
    Response from Bristol Street Motors Ford Hartlepool
    Good morning Tracy. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent service
    Response from Bristol Street Motors Ford Hartlepool
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Gina very friendly n helpfull.makes u feel at ease
    Response from Bristol Street Motors Ford Hartlepool
    Good afternoon Susan. Thank you so much for your kind words! We are so happy to hear that Gina was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent service quality staff
    Response from Bristol Street Motors Ford Hartlepool
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards,
  • Rating 5.0
    I was very happy
    Response from Bristol Street Motors Ford Hartlepool
    Hi June, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    So good
    Response from Bristol Street Motors Ford Hartlepool
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
  • Rating 5.0
    Always a pleasure ..Sue is thorough and welcoming..x
    Response from Bristol Street Motors Ford Hartlepool
    Thank you so much for your kind words! We are so happy to hear that Sue was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew

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