Motability Scheme at Bristol Street Motors Ford Hartlepool

4.9
Rating 4.9
(12 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Bristol Street Motors Ford Hartlepool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Hartlepool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Hartlepool on 03445585438 to make an appointment with our Motability specialist.

Contact information

Address
Brenda Road
Hartlepool TS25 1HT
GB
Phone Number
Call Bristol Street Motors Ford Hartlepool on 0344 558 5438
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sue Mcglade
  • Ray Bolam
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Mike England
  • Lucy Williams
  • Paul Rutherford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Hartlepool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Hartlepool

  • Rating 5.0
    Great service
    Response from Bristol Street Motors Ford Hartlepool
    Thank you for taking the time to leave us this great review!!
  • Rating 5.0
    Brilliant customer service, Sue at the Hartlepool branch was too thank you
    Response from Bristol Street Motors Ford Hartlepool
    Good morning Paul. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Sue receives the recognition she deserves. Many thanks, Dean.
  • Rating 4.0
    Very pleasant and straight forward.
    Response from Bristol Street Motors Ford Hartlepool
    Hello Kevin. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Dean.
  • Rating 5.0
    Excellent service. Staff are always helpful and Friendly. Would recommend this company to other people.
    Response from Bristol Street Motors Ford Hartlepool
    Hello Gemma and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Sue at motobility at Hartlepool Bristol street motors was very good. She kept us up to date with everything that was happening with the car. Could not fault her in anyway
    Richard smith
    Response from Bristol Street Motors Ford Hartlepool
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Sue receives the recognition she deserves. Many thanks Karen
  • Rating 5.0
    Ray was brilliant throughout and kept us updated regularly. He was informative and helpful and answered any questions we had. The whole experience was excellent from start to end
    Shirley Baker
    Response from Bristol Street Motors Ford Hartlepool
    Thank you for taking the time to leave us this brilliant 5 star review Shirley. I am glad to hear that you had a fantastic handover with us at Bristol Street Motors Ford Hartlepool! Kind regards, Stuart.
  • Rating 5.0
    Great service, customer service was excellent too.
    Response from Bristol Street Motors Ford Hartlepool
    Thank you for this great Review Gemma!
  • Rating 5.0
    Fantastic customer skills ☺️ Lauren is a credit to your company
    Response from Bristol Street Motors Ford Hartlepool
    Hello Trevor and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Sue bent over backwards to help. Always replied to emails and always answered every question. She was knowledgeable and put me at ease. Would highly recommend
    Response from Bristol Street Motors Ford Hartlepool
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Sue receives the recognition she deserves. Many thanks Dawn
  • Rating 5.0
    Very happy with service and got the car I wanted
    Response from Bristol Street Motors Ford Hartlepool
    Hi Michael, it is great to know that you would rate us as 5 stars following the service that you received upon application of your new car, thank you for taking the time to leave us this wonderful review, Kind regards, Kerry
  • Rating 5.0
    Great service with collection and delivery . Also complimentary vehicle wash . All ok .
    Response from Bristol Street Motors Ford Hartlepool
    Good afternoon Brian. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Dean.
  • Rating 5.0
    Absolutely great customer service was very friendly and explained everything in detail to me so I understood more as it’s my first time buying a car. Such a loverly lady.
    Response from Bristol Street Motors Ford Hartlepool
    Hi Toni. Thank you very much for such wonderful feedback following your visit with us at Bristol Street Ford Hartlepool, we are delighted you have shared your application experience with our Sales Team with us and really appreciate the time you have taken to post this review, thank you once again, Kerry
Displaying reviews 1 - 3 out of the 12 most recent
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