Motability Scheme at Bristol Street Motors Ford Hartlepool
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Bristol Street Motors Ford Hartlepool
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Bristol Street Motors Ford Hartlepool can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Bristol Street Motors Ford Hartlepool on 01429702010 to make an appointment with our Motability specialist.
Contact information
Address
Brenda Road
Hartlepool
Hartlepool TS25 1HT
GB
Phone Number
Call Bristol Street Motors Ford Hartlepool on 01429 702010
01429 702010
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Sue Mcglade
- Gina Johnson
- Andrew Wilkinson
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Alex Tonge
- Emma Cook
- Kurtis Little
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Bristol Street Motors Ford Hartlepool
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Bristol Street Motors Ford Hartlepool
- Rating 5.0Mar 17, 2025Great serviceResponse from Bristol Street Motors Ford HartlepoolMar 17, 2025Good afternoon Stephen. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 17, 2025Sue was absolutely amazing so easy to work with and made to feel very comfortable and confident with what was going onResponse from Bristol Street Motors Ford HartlepoolMar 17, 2025Good afternoon Jack. Thank you so much for your kind words! We are so happy to hear that Sue was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Mar 12, 2025Sue was absolutely amazing and did everything she could to make me feel comfortable. Very helpful and lovely lady.Response from Bristol Street Motors Ford HartlepoolMar 12, 2025Thank you so much for your kind words! We are so happy to hear that Sue was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 4.0Mar 8, 2025Pick up was good but I have experienced better.Response from Bristol Street Motors Ford HartlepoolMar 8, 2025Hi Shaun, thank you for taking the time to leave us this review. If there is anything that we could have done better please email us at digitalcustomerexperience@vertumotors.com quoting reference number YXT4SD0803 Kid regards, Kerry
- Rating 5.0Mar 4, 2025Sue is amazing and very knowledgeable, nothing is too much trouble from start of experience until handover.Response from Bristol Street Motors Ford HartlepoolMar 4, 2025Thank you so much for your kind words! We are so happy to hear that Sue was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Feb 20, 2025Went very well thankyouResponse from Bristol Street Motors Ford HartlepoolFeb 20, 2025Good afternoon Stewart. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Feb 14, 2025Freindly service highly recomendedResponse from Bristol Street Motors Ford HartlepoolFeb 14, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Feb 8, 2025Sue is very knowledgeable has helped us several times always kept us up to date with what is happening Have always had excellent service always a great experience when changing carsResponse from Bristol Street Motors Ford HartlepoolFeb 8, 2025Hi Matthew. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sue and the team. We hope to see you again soon. Happy motoring, Kerry
- Rating 5.0Feb 6, 2025Staff very helpfullResponse from Bristol Street Motors Ford HartlepoolFeb 6, 2025Good afternoon Irene. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
- Rating 5.0Jan 29, 2025Excellent service by staffResponse from Bristol Street Motors Ford HartlepoolJan 29, 2025Hi Matthew, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jan 29, 2025Sue was brilliant would certainly recommend this lady so helpfulResponse from Bristol Street Motors Ford HartlepoolJan 29, 2025Hi Eric, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Sue Many thanks Keith
- Rating 5.0Jan 15, 2025Very helpfull.and friemdlyResponse from Bristol Street Motors Ford HartlepoolJan 16, 2025Hi Anthony. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 5.0Jan 14, 2025Staff are always approachable very friendlyResponse from Bristol Street Motors Ford HartlepoolJan 14, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 1.0Dec 5, 2024Poor sitting area very very uncomfortable and no changing facilities for babies. Bad attitudes towards mobility customers wouldn't lease another car from ford's.Response from Bristol Street Motors Ford HartlepoolDec 5, 2024Good afternoon, James . Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YE1JP0524 Kind regards, Danielle
- Rating 5.0Oct 30, 2024Sue is an asset to your company ….her knowledge and friendly attitude is wonderful. Id give her lots of starsResponse from Bristol Street Motors Ford HartlepoolOct 30, 2024Good afternoon, Angela . Thank you so much for your kind words! We are so happy to hear that Sue was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Oct 29, 2024Sue is AMAZING .. friendly.. professional and so helpful. If i could give her a million stars i wouldResponse from Bristol Street Motors Ford HartlepoolOct 29, 2024Good afternoon, Angela . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Oct 28, 2024Great service was done within a couple of hours explained everything to me and was great thank youResponse from Bristol Street Motors Ford HartlepoolOct 28, 2024Good afternoon, Toni. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Oct 24, 2024Excellent experience at Bristol St motors Hartlepool.
Warm polite, respectful staff.
Would highly recommend them.
Excellent workmanship.
Respect for the vehicle.
Seat and floor protection used.
Not a bad word to say.
So glad I changed to Bristol St motors Hartlepool.Response from Bristol Street Motors Ford HartlepoolOct 24, 2024Hi Robert, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith - Rating 5.0Oct 14, 2024Sue was amazing, very knowledgeable and couldn’t be more helpfulResponse from Bristol Street Motors Ford HartlepoolOct 14, 2024Thank you so much for your kind words! We are so happy to hear that Sue was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Sep 27, 2024Very satisfied with the care and service of everyoneResponse from Bristol Street Motors Ford HartlepoolSep 27, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.