Motability Scheme at Drive Vauxhall Hartlepool

4.9
Rating 4.9
(446 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to Drive Vauxhall Hartlepool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Drive Vauxhall Hartlepool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive Vauxhall Hartlepool on 01429 734091 to make an appointment with our Motability specialist.

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Contact information

Address
Burn Road
Burn Road
Hartlepool TS24 7LD
GB
Get directions
Phone Number
Call Drive Vauxhall Hartlepool on 01429 734091
01429 734091
01429 734091
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mo Payne
  • Jamie Boddy
  • Heda Ali
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Cindy Colquhoun
  • Briesha Mason
We recommend calling and booking an appointment before visiting.
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Accessibility features at Drive Vauxhall Hartlepool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Drive Vauxhall Hartlepool

  • Rating 5.0
    Was really helpful. And talked me through everything.
    Response from Drive Vauxhall Hartlepool
    Hello Gavin B.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service helpful and that we were able to guide you through everything smoothly. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive Vauxhall Hartlepool.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Hartlepool
  • Rating 5.0
    A pleasure to deal with everything explained to the smallest detail heda the salesman was amazing throughout
    Response from Drive Vauxhall Hartlepool
    Hello Alan W.,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you had a positive experience with us at Drive Vauxhall Hartlepool. It's great to know that Heda was able to assist you effectively and explain everything in detail. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Fantastic staff kept informed all the way.
    Response from Drive Vauxhall Hartlepool
    Hello Susan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Drive Vauxhall Hartlepool. Keeping our customers informed and ensuring a smooth process is something we strive for, and it’s fantastic to know that our staff met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Excellent
    Response from Drive Vauxhall Hartlepool
    Hello Robert,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Drive Vauxhall Hartlepool. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Treated me fairly and very nice staff
    Response from Drive Vauxhall Hartlepool
    Hello Kyle,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you felt treated fairly and appreciated our staff's friendliness. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Drive Vauxhall Hartlepool.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Hartlepool
  • Rating 5.0
    Excellent service
    Response from Drive Vauxhall Hartlepool
    Hello Paul R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Drive Vauxhall Hartlepool. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Very understanding and helpful
    Response from Drive Vauxhall Hartlepool
    Hello Kieron B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team understanding and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Hartlepool
  • Rating 5.0
    Absolutely superb start to finish helped a very nervous customer be perfectly at ease
    Response from Drive Vauxhall Hartlepool
    Hello Alan,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with us was superb from start to finish. Our team at Drive Vauxhall Hartlepool always strives to ensure that every customer feels comfortable and at ease, especially when it comes to making important decisions about mobility equipment. Your kind words are greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Excellent service really professional approach to customer care,thank u very much.
    Response from Drive Vauxhall Hartlepool
    Hello Derek,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and that our team's professional approach to customer care met your expectations. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Mo was absolutely fantastic with us! She really was brilliant!
    Response from Drive Vauxhall Hartlepool
    Dear Katey F.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Mo provided you with such a fantastic experience. Your kind words truly mean a lot to our team, and we are delighted that you found her assistance brilliant.

    At Drive Vauxhall Hartlepool, we strive to offer the best service possible, and it's rewarding to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,

    Drive Vauxhall Hartlepool Team
  • Rating 5.0
    10 out of 10. Excellent customer.er service from Jamie Boddy.
    Response from Drive Vauxhall Hartlepool
    Dear Gillian L.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with our team, especially with Jamie Boddy. Your feedback is incredibly valuable to us, and it’s fantastic to know that our customer service met your expectations.

    At Drive Vauxhall Hartlepool, we strive to provide the best service possible, and it’s always rewarding to hear when we’ve succeeded. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Drive Vauxhall Hartlepool
  • Rating 5.0
    Really good and speedy service staff all friendly and helpful, thank you.
    Response from Drive Vauxhall Hartlepool
    Hello Robert,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Drive Vauxhall Hartlepool. Providing friendly and efficient service is something we strive for, and it's great to know we hit the mark for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    The whole process was handled in a professional and courteous manner. The representative was so kind and helpful.
    Response from Drive Vauxhall Hartlepool
    Hello Elizabeth,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that the process was handled professionally and that our representative was kind and helpful. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Hartlepool
  • Rating 5.0
    Prompt and quick service. Clean courtesy car.Kept me informed when car ready to collect etc.
    Response from Drive Vauxhall Hartlepool
    Hello Stephen,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with the prompt and quick service you received, as well as the cleanliness of our courtesy car. Keeping our customers informed is a top priority, and we're glad to know that you felt well-informed throughout the process.

    Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Great service
    Response from Drive Vauxhall Hartlepool
    Hello Gerald,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Drive Vauxhall Hartlepool. Our team is dedicated to providing the best possible support to our customers, and your feedback is incredibly motivating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Extremely professional young man.
    Response from Drive Vauxhall Hartlepool
    Dear Gillian,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Drive Vauxhall Hartlepool. It's fantastic to know that our staff's professionalism made a great impression on you. We strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Very helpful friendly staff. Was very good we got a video of the inspection carried out on the car. Would highly recommend the hartlepool branch
    Response from Drive Vauxhall Hartlepool
    Hello Kayleigh-emma,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our staff helpful and friendly. It's great to know that the video inspection added value to your experience. Your recommendation means a lot to us, and we're delighted to have met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again at the Hartlepool branch.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Great service from start to finish was kept informed at every stage even received a video and information about all the testing great service thank you
    Response from Drive Vauxhall Hartlepool
    Hello Linda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us from start to finish. Keeping our customers informed and ensuring they feel valued is very important to us, so it's fantastic to know that you appreciated the updates and the video information about the testing process.

    Your feedback is incredibly valuable, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Drive Vauxhall Hartlepool.

    Best regards,

    Mo PAYNE
    Drive Vauxhall Hartlepool Team
  • Rating 5.0
    It was quick no problems
    Response from Drive Vauxhall Hartlepool
    Hello Lynn W.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with us was quick and problem-free. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Very good hand over thank you
    Response from Drive Vauxhall Hartlepool
    Hello Catherine,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good handover experience with us at Drive Vauxhall Hartlepool. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Hartlepool Team

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