Motability Scheme at Drive Vauxhall Hartlepool

4.9
Rating 4.9
(336 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to Drive Vauxhall Hartlepool

Mo Payne

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Drive Vauxhall Hartlepool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive Vauxhall Hartlepool on 01429 734091 to make an appointment with our Motability specialist.

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Contact information

Address
Burn Road
Burn Road
Hartlepool TS24 7LD
GB
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Phone Number
Call Drive Vauxhall Hartlepool on 01429 734091
01429 734091
01429 734091
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mo Payne
  • Joshua Walker
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Cindy Colquhoun
  • Briesha Mason
We recommend calling and booking an appointment before visiting.
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Accessibility features at Drive Vauxhall Hartlepool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Drive Vauxhall Hartlepool

  • Rating 5.0
    From the first phone call with Mo till receiving my keys the experience was fantastic, I couldn't ask for better service.
  • Rating 5.0
    Agent explained all options and answered our questions. We le dealership happy with what was chosen
  • Rating 5.0
    Mo was absolutely fantastic and made sure I totally understood everything . She was very pleasant and easy to deal with
  • Rating 5.0
    Very satisfying and excellent experience
  • Rating 5.0
    Suoerb servuce as always
  • Rating 5.0
    Mo was excellent at her job. We had no idea what to expect, she totally put us at ease. She went above and beyond to help us
  • Rating 5.0
    Great service as always
  • Rating 5.0
    MO PAYNE couldn't do enough for us great lady
  • Rating 5.0
    Very helpful and pleasant
  • Rating 5.0
    Amazing service. Friendly supportive and so responsive
  • Rating 5.0
    Mo was really good nice and patient with me with emails and the full process till I’ve collected my car. My car is very good and I really like it. I’m very happy with my experience at Vauxhall Hartlepool.
  • Rating 5.0
    Excellent service from Mo explained everything to us 10/10
  • Rating 5.0
    It was quick and easy, but a little disappointed they didn't have a grandland in to view in person
  • Rating 5.0
    Very easy service mo explains everything very well and nothings to much bother for her excellent service
  • Rating 5.0
    MO the motability advisor is absolutely fantastic.
    Puts you at ease when I feel poorly
    And helps me
  • Rating 5.0
    Very helpful and friendly made the process easy
  • Rating 5.0
    Spot on
  • Rating 5.0
    Brilliant service from Mo. Very informative and thorough. Kept up date with details and would recommend. Thank you Mo
  • Rating 5.0
    Mo Payne went above and beyond on the 20th March 2024, between 3pm to roughly half 4. Service was expetional. Made us feel really comfortable, offerd us refreshments and allowed me to sit in the vehicles, and offerd test drives. As Mo knew I couldn't walk far she brought the vehicles as close to the doors as possible. And she managed to get us a car wash exceptionally quick. I would give her 10/10 for everything
  • Rating 5.0
    Amazing services Mo was exceptional and very kind,caring lady

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