Motability Scheme at Drive Vauxhall Hartlepool

4.9
Rating 4.9
(493 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to Drive Vauxhall Hartlepool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Drive Vauxhall Hartlepool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive Vauxhall Hartlepool on 01429 734091 to make an appointment with our Motability specialist.

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Contact information

Address
Burn Road
Burn Road
Hartlepool TS24 7LD
GB
Get directions
Phone Number
Call Drive Vauxhall Hartlepool on 01429 734091
01429 734091
01429 734091
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mo Payne
  • Jamie Boddy
  • Heda Ali
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Steve Drumgoole
  • Cindy Colquhoun
  • Maxine Mottram
We recommend calling and booking an appointment before visiting.
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Accessibility features at Drive Vauxhall Hartlepool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Drive Vauxhall Hartlepool

  • Rating 5.0


    We contacted drive Hartlepool for a test drive of the Vauxhall granland ultimate. When we arrived mo took us on a test drive she was fantastic explained everything so simple and showed us different thing car could do and how to help our daughters mobility. She gave us time to make final decision without pressure. We ordered car and mo was very understanding about involving our autistic daughter in ordering car. Kept in touch with us during process and called to say car was at showroom. Came to handover date and mo went through all the paper work explained all about the differant setting for car set it all up for us and asked again was it suitable and were we happy with it. We were overjoyed at the car.
    Placed pin into computer to say we were happy to go ahead. No went through all numbers and things we needed incase of needing any assistance after for care for car. We have spent a full week with the car trying all differant things it can do safety is we needed incase of needing any assistance after for care for car. We have spent a full week with the car trying all differant things it can do safety is outstanding, mpg is fantastic, very comfortable and a big boot for daily needs. A big thank you to especially mo and the mobility drive team and garage for assisting us and to make everything so smooth when collecting the car and making sure we were happy. We are extremely happy with service we received.
    Response from Drive Vauxhall Hartlepool
    Dear Alice,

    Thank you so much for taking the time to share your wonderful experience with us at Drive Vauxhall Hartlepool. We are thrilled to hear that Mo and our team were able to provide you with such a positive and supportive experience during your test drive and car purchase.

    It's fantastic to know that Mo was able to assist you and your family, especially in accommodating your daughter's needs, and that she made the process smooth and pressure-free. We are delighted that you are enjoying your new Vauxhall Grandland Ultimate and that it meets your family's requirements for comfort, safety, and space.

    Your kind words and 5-star rating mean a lot to us, and we will be sure to pass along your gratitude to Mo and the rest of the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Drive Vauxhall Hartlepool. We wish you many happy journeys in your new car!

    Best regards,

    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    The lady was lovely explaining everything to us
    Response from Drive Vauxhall Hartlepool
    Hello Martin,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Drive Vauxhall Hartlepool. It's great to know that the service provided was clear and helpful. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    First class as always
    Response from Drive Vauxhall Hartlepool
    Dear Heather C.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a first-class experience with us at Drive Vauxhall Hartlepool. Your feedback is incredibly valuable, and it motivates our team to continue delivering the best service possible. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Mo what a lovely lady so helpful nothing was to much trouble explained all about the car she is an asset to the mobility dealership
    Response from Drive Vauxhall Hartlepool
    Dear Terence H.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Mo at Drive Vauxhall Hartlepool. It's fantastic to know that she was able to assist you so thoroughly and make your visit enjoyable. We are proud to have her as part of our team, and your kind words will surely be shared with her. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Great service, friendly,helpful, courteous staff member.
    Response from Drive Vauxhall Hartlepool
    Hello Edward,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our staff to be friendly, helpful, and courteous. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive Vauxhall Hartlepool.

    Best regards,

    [Your Name]
    Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Car was booked in for 8am work was carried out quickly had my car back by dinner time
    Response from Drive Vauxhall Hartlepool
    Hello Claire,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and that we were able to return your car to you quickly. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Excellent
    Response from Drive Vauxhall Hartlepool
    Dear Hilary A.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Drive Vauxhall Hartlepool. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    [Your Name]
    Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Very friendly and helpful.
    Response from Drive Vauxhall Hartlepool
    Hello Gemma,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we've met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive Vauxhall Hartlepool.

    Best regards,

    [Your Name]
    Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Mo was really helpful and answed all questions made it very easy for our first purchase.
    Response from Drive Vauxhall Hartlepool
    Hello Kerry,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Mo was able to assist you effectively and make your first purchase experience smooth and easy. Providing excellent service is our top priority, and it's always rewarding to know when we've achieved that goal.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive Vauxhall Hartlepool.

    Best regards,

    The Motability Scheme Team at Drive Vauxhall Hartlepool
  • Rating 5.0
    Very happy. Booked in with ease. Service completed within specified time. Washed and cleaned. Friendly staff.
    Response from Drive Vauxhall Hartlepool
    Hello Gregory,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Drive Vauxhall Hartlepool. It's great to know that the booking process was smooth and that your service was completed on time. We're also glad you appreciated the wash and clean, as well as the friendliness of our staff.

    Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    [Your Name]
    Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Mo was Friendly very patient and helped me pick the right car for my needs x she’s a good laugh too x which made my experience even better x
    Response from Drive Vauxhall Hartlepool
    Hello Brooke,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Mo was able to assist you in finding the perfect car to suit your needs. It's great to know that her friendly and patient approach, along with her sense of humor, made your experience even better. We truly appreciate your feedback and are delighted to have you as a satisfied customer. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Excellent service,easy to book , friendly staff,fast and efficient
    Response from Drive Vauxhall Hartlepool
    Hello Peter,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and that the booking process was easy for you. Our team takes great pride in being friendly, fast, and efficient, and your feedback truly means a lot to us.

    If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Great company and really good service by mo
    Response from Drive Vauxhall Hartlepool
    Hello Louise,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our company and that Mo provided you with really good service. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive Vauxhall Hartlepool.

    Best regards,

    [Your Name]
    Drive Vauxhall Hartlepool Team
  • Rating 5.0
    So nice and accommodating always trying to help you get the right choice for you
    Response from Drive Vauxhall Hartlepool
    Dear Josephine,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team at Drive Vauxhall Hartlepool to be nice and accommodating. Our goal is always to help our customers find the right choice for their needs, and it’s rewarding to know that we succeeded in your case.

    Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Warm regards,

    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Very efficient
    Response from Drive Vauxhall Hartlepool
    Hello Christine D.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very efficient. At Drive Vauxhall Hartlepool, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    All done and dusted great tesm
    Response from Drive Vauxhall Hartlepool
    Hello Josephine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Drive Vauxhall Hartlepool. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Mo was lovely so helpful and helped me understand the process
    Response from Drive Vauxhall Hartlepool
    Hello Terence,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Mo was able to assist you and make the process clear and helpful. Providing excellent service is our top priority, and it's great to know that we met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Mo was great painless journey through ordering collecting and being helped through working out the new car controls. Great customer service 👍
    Response from Drive Vauxhall Hartlepool
    Dear June T.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Mo provided you with a seamless and enjoyable experience throughout the process of ordering and collecting your new car. It's fantastic to know that you found the assistance with the car controls helpful as well. Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to provide you with great customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Hartlepool
  • Rating 5.0
    The car dealer was really, really helpful and very good she showed me all around the car and all the instrument panels what the car has got and I am very pleased with the vehicle
    Response from Drive Vauxhall Hartlepool
    Dear Jade C.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Drive Vauxhall Hartlepool. It's fantastic to know that our team was able to assist you effectively and that you are pleased with your vehicle. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Drive Vauxhall Hartlepool Team
  • Rating 5.0
    Mo was very good she explained everything in a friendly manner
    Smooth hand over
    Response from Drive Vauxhall Hartlepool
    Hello Keith,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Mo was able to assist you in a friendly and informative manner. It's great to know that the handover process went smoothly for you. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Drive Vauxhall Hartlepool. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Hartlepool Team

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