Motability Scheme at Evans Halshaw Nissan Middlesbrough

Motability Scheme at Evans Halshaw Nissan Middlesbrough

4.8
Rating 4.8
(244 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Evans Halshaw Nissan Middlesbrough

Our trained Motability specialists are here to support you throughout the duration of your lease.

Evans Halshaw Nissan Middlesbrough can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Evans Halshaw Nissan Middlesbrough on 01642216300 to make an appointment with our Motability specialist.

Contact information

Address
Cargo Fleet Lane
Middlesbrough TS3 6AS
GB
Phone Number
Call Evans Halshaw Nissan Middlesbrough on 01642 216300
Reviews
Visit dealer website

Service centre details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability service specialists:

  • Lee Marney
  • Zoe Fleming
  • Chelsea Hargreaves
  • Olivia Hill
We recommend calling and booking an appointment before visiting.

Accessibility features at Evans Halshaw Nissan Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Evans Halshaw Nissan Middlesbrough

  • Rating 1.0
    Was not happy with the service provided. My car was booked for a vacuum and wash, did not happen... it came back dirtier...
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Mohabat,

    Thank you for sharing your experience.

    I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when your recently brought it into our dealership.

    I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.

    Evans Halshaw Customer Services
  • Rating 5.0
    Absolutely lovely experience, very helpful and friendly
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Taylor-Leigh,

    Thank you for taking the time to review us.

    You have really made our day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Everything went as expected perfect
    Staff ticked all the boxes regards
    John lynch.
    Response from Evans Halshaw Nissan Middlesbrough
    Hi John,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 4.0
    All went well
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Kelvan,

    Thank you for your positive review.

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very happy with the garage friendly, professional, a great service.
    Response from Evans Halshaw Nissan Middlesbrough
    Hello Edward,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Evans Halshaw Customer Services
  • Rating 5.0
    No problem at all. Needed scar back by 2pm as I had to my disabled son and it was ready in plenty of time.
    Response from Evans Halshaw Nissan Middlesbrough
    Hello Dominic,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very easy and good customer service
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Martin,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent service staff very helpul and courteous
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Peter,

    At Evans Halshaw we sincerely value your review.

    Thanks for such a positive rating!

    Take care,
    Evans Halshaw Customer Services
  • Rating 5.0
    Very happy with the service
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Tonie,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Easy no fuss and not long wait, easy hand over of hire car.
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Sheila,

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Really good service
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Kenneth,

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Courteous and professional
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Stephen,

    Thank you for the review!

    Your positive rating means a lot to us here at Evans Halshaw.
    Evans Halshaw Customer Services
  • Rating 4.0
    Very good and friendly service
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Andrew,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 1.0
    I got the car home and a orange light came on
    And it said it need a service trey must be cowboys
    Response from Evans Halshaw Nissan Middlesbrough
    Hi David,

    Thank you for taking the time to review.

    I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

    If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

    Thank you,
    Evans Halshaw Customer Services
  • Rating 3.0
    Normally the gentleman who collects the car informs us of any issue's or non issue's re the car. But yesterday he handed me everything and left without a word! Also the vehicle is at least cleaned on the outside and occasionally even inside. But yesterday no one even bothered!
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Stephen,

    Thank you for your review.

    We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    "Smooth & "hassle free" from booking the car in for a service & collecting the car on completion.
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Eileen,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    The person who dealt with us was very knowledgeable and made the whole process really easy
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Keith,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Paul,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Good service.
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Kathryn,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Fantastic customer service so proffesional and helpful with everything .making it a worry free transaction ..Arran was fab as where all the staff i dealt with you have one happy customer thank you 😊
    Response from Evans Halshaw Nissan Middlesbrough
    Hi Claire,

    Thank you for your positive review.

    Arran and the rest of the team are always happy to help!

    Have a great day!
    Evans Halshaw Customer Services

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