Motability Scheme at Lookers Ford Middlesbrough
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
South Bank Road East
Middlesbrough
Teesside TS3 8AX
GB
Phone Number
Call Lookers Ford Middlesbrough on 01642 240055
01642 240055
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 15:00 |
Motability Scheme specialists:
- Alan Platten
- Karl Clews
- Steven Horner
- Vanessa Cromack
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Sarah Pendlington
- David Gordge
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Ford Middlesbrough
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Ford Middlesbrough
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Ford Middlesbrough can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Ford Middlesbrough on 01642240055 to make an appointment with our Motability specialist.
Reviews at Lookers Ford Middlesbrough
- Rating 5.0Oct 29, 2025Very polite helpful explained everything and showed how everything worked im very happy
- Rating 5.0Oct 27, 2025She helped me and made things so easy lovely lady vsnnessaResponse from Lookers Ford MiddlesbroughOct 27, 2025Hello Jenna,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Vanessa was able to assist you and make your experience with us so easy and pleasant. Your kind words mean a lot to us, and we will be sure to pass along your compliments to Vanessa. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Oct 22, 2025Alan was fantastic and the young lady think she was called Laura very friendly placeResponse from Lookers Ford MiddlesbroughOct 23, 2025Hello Ella J.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Alan and Laura made your experience at Lookers Ford Middlesbrough a positive one. Our team strives to provide friendly and helpful service, and it's great to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Oct 17, 2025Excellent from start to finishResponse from Lookers Ford MiddlesbroughOct 20, 2025Hello Adele,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was excellent from start to finish. Providing top-notch service is our priority, and it's always rewarding to know that we have met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.
Best regards,
Ann Scott
Lookers Ford Middlesbrough Team - Rating 5.0Oct 16, 2025Brilliant serviceResponse from Lookers Ford MiddlesbroughOct 17, 2025Hello Paul,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received brilliant service during your visit to Lookers Ford Middlesbrough. Our team is dedicated to providing the best experience possible, and it's always rewarding to know that our efforts are appreciated.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Oct 16, 2025He was very goodResponse from Lookers Ford MiddlesbroughOct 16, 2025Hello Lorraine B.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our team at Lookers Ford Middlesbrough. Your kind words and perfect rating mean a lot to us. We strive to provide excellent service to all our customers, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Oct 14, 2025Vanessa was excellent, explained everything simply to us and the car is lovely .Response from Lookers Ford MiddlesbroughOct 15, 2025Hello Mary-louise B.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Vanessa was able to assist you effectively and that you are pleased with your new car. It's always our goal to ensure our customers have a seamless and enjoyable experience, and your feedback lets us know we're on the right track. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your lovely new car!
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Oct 7, 2025Absolutely lovely gentleman called Alan so friendly and helpful he's a credit to your companyResponse from Lookers Ford MiddlesbroughOct 7, 2025Hello Ella J.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Alan. He truly is a valued member of our team, and we are delighted to know he made your visit so enjoyable. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Lookers Ford Middlesbrough - Rating 5.0Oct 7, 2025Very helpful Alan wasResponse from Lookers Ford MiddlesbroughOct 7, 2025Hello Paula,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Alan was able to assist you effectively. Providing excellent service is our top priority, and it's always rewarding to know when we've achieved that. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.
Best regards,
The Motability Scheme Team - Rating 5.0Sep 30, 2025Absolutely brilliant, answered all questions got exact car I would be getting to look around. So glad I chose themResponse from Lookers Ford MiddlesbroughSep 30, 2025Hello Kendra,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Lookers Ford Middlesbrough. It's fantastic to know that we were able to answer all your questions and help you find the exact car you were looking for. We're delighted that you chose us for your mobility needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 4.0Sep 30, 2025Would of given full stars if the car had been cleanedResponse from Lookers Ford MiddlesbroughSep 30, 2025Hello Robert,
Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had a positive experience overall. We apologize for the oversight regarding the cleanliness of the car. Your comments are valuable to us, and we will ensure that this aspect is addressed to improve our service. If there's anything else we can do for you, please feel free to reach out.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Sep 30, 2025Very goodResponse from Lookers Ford MiddlesbroughSep 30, 2025Hello David B.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Lookers Ford Middlesbrough. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Sep 26, 2025Extremely efficient and explained everything step by step.Response from Lookers Ford MiddlesbroughSep 29, 2025Hello Mary-louise B.,
Thank you so much for your wonderful review and for giving us a perfect 5-star rating! We are thrilled to hear that you found our service extremely efficient and that everything was explained to you step by step. At Lookers Ford Middlesbrough, we strive to provide clear and comprehensive assistance to all our customers, and it’s fantastic to know that we met your expectations.
Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing the Motability Scheme with us.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Sep 24, 2025Highly recommend Lookers at Middlesbrough. We dealt with Alan who made the process from start to finish very simple and easy to understand.Response from Lookers Ford MiddlesbroughSep 24, 2025Hello Ryan B.,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us at Lookers Ford Middlesbrough. Alan will be delighted to know that he made the process simple and easy for you. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Sep 10, 2025She was very helpful n so polite n very good customer service xxxxxResponse from Lookers Ford MiddlesbroughSep 10, 2025Dear Paula,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Lookers Ford Middlesbrough. Providing excellent customer service is our top priority, and it's fantastic to know that we met your expectations. Your kind words and perfect rating mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 3.0Sep 9, 2025They were okResponse from Lookers Ford MiddlesbroughSep 9, 2025Hello Lee R.,
Thank you for taking the time to share your feedback with us. We appreciate your input and are always looking for ways to improve our services. If there's anything specific you feel we could do better, please let us know. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.
Best regards,
The Motability Scheme Team at Lookers Ford Middlesbrough - Rating 5.0Sep 5, 2025Vanessa was a credit to Lookers and the scheme. I cannot fault her professionalism.Response from Lookers Ford MiddlesbroughSep 5, 2025Dear Richard B.,
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Vanessa provided you with exceptional service and professionalism. Your feedback is incredibly valuable to us, and it’s wonderful to know that Vanessa is a credit to Lookers and the Motability Scheme. We strive to offer the best service possible, and your kind words are a great encouragement to our team. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Sep 4, 2025Vanessa the lady that helped me was very good at explaine everything to me and very helpfullResponse from Lookers Ford MiddlesbroughSep 5, 2025Dear Denise B.,
Thank you so much for taking the time to share your positive experience with us at Lookers Ford Middlesbrough. We are thrilled to hear that Vanessa was able to assist you effectively and provide the help you needed. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Vanessa.
We are committed to ensuring our customers have the best experience possible, and your feedback is invaluable in helping us maintain our high standards. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your support.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Sep 3, 2025Very welcoming. Took car in for 9am and service was finished by 1.30.Response from Lookers Ford MiddlesbroughSep 3, 2025Hello Billy,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team welcoming and that we were able to complete your car service efficiently. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.
Best regards,
The Motability Scheme Team - Rating 4.0Sep 2, 2025StopResponse from Lookers Ford MiddlesbroughSep 2, 2025Hello Julie R.,
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to see that you had a positive experience with us at Lookers Ford Middlesbrough. Your satisfaction is important to us, and we are always striving to improve our services. If you have any further comments or suggestions on how we can enhance your experience, please feel free to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Ford Middlesbrough Team
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Lookers Ford Middlesbrough. Our team strives to provide excellent service and ensure that everything is clearly explained to our customers. It's great to know that you are very happy with the service you received. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Ford Middlesbrough Team