Motability Scheme at Lookers Ford Middlesbrough

4.8
Rating 4.8
(253 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
South Bank Road East
Middlesbrough
Teesside TS3 8AX
GB
Get directions
Phone Number
Call Lookers Ford Middlesbrough on 01642 240055
01642 240055
01642 240055
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Alan Platten
  • Karl Clews
  • Steven Horner
  • Vanessa Cromack
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Sarah Pendlington
  • David Gordge
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Middlesbrough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Ford Middlesbrough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Middlesbrough on 01642240055 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Ford Middlesbrough

  • Rating 5.0
    Absolutely brilliant, answered all questions got exact car I would be getting to look around. So glad I chose them
    Response from Lookers Ford Middlesbrough
    Hello Kendra,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Lookers Ford Middlesbrough. It's fantastic to know that we were able to answer all your questions and help you find the exact car you were looking for. We're delighted that you chose us for your mobility needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 4.0
    Would of given full stars if the car had been cleaned
    Response from Lookers Ford Middlesbrough
    Hello Robert,

    Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had a positive experience overall. We apologize for the oversight regarding the cleanliness of the car. Your comments are valuable to us, and we will ensure that this aspect is addressed to improve our service. If there's anything else we can do for you, please feel free to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very good
    Response from Lookers Ford Middlesbrough
    Hello David B.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Lookers Ford Middlesbrough. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Extremely efficient and explained everything step by step.
    Response from Lookers Ford Middlesbrough
    Hello Mary-louise B.,

    Thank you so much for your wonderful review and for giving us a perfect 5-star rating! We are thrilled to hear that you found our service extremely efficient and that everything was explained to you step by step. At Lookers Ford Middlesbrough, we strive to provide clear and comprehensive assistance to all our customers, and it’s fantastic to know that we met your expectations.

    Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme with us.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Highly recommend Lookers at Middlesbrough. We dealt with Alan who made the process from start to finish very simple and easy to understand.
    Response from Lookers Ford Middlesbrough
    Hello Ryan B.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us at Lookers Ford Middlesbrough. Alan will be delighted to know that he made the process simple and easy for you. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    She was very helpful n so polite n very good customer service xxxxx
    Response from Lookers Ford Middlesbrough
    Dear Paula,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Lookers Ford Middlesbrough. Providing excellent customer service is our top priority, and it's fantastic to know that we met your expectations. Your kind words and perfect rating mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 3.0
    They were ok
    Response from Lookers Ford Middlesbrough
    Hello Lee R.,

    Thank you for taking the time to share your feedback with us. We appreciate your input and are always looking for ways to improve our services. If there's anything specific you feel we could do better, please let us know. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Vanessa was a credit to Lookers and the scheme. I cannot fault her professionalism.
    Response from Lookers Ford Middlesbrough
    Dear Richard B.,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Vanessa provided you with exceptional service and professionalism. Your feedback is incredibly valuable to us, and it’s wonderful to know that Vanessa is a credit to Lookers and the Motability Scheme. We strive to offer the best service possible, and your kind words are a great encouragement to our team. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Vanessa the lady that helped me was very good at explaine everything to me and very helpfull
    Response from Lookers Ford Middlesbrough
    Dear Denise B.,

    Thank you so much for taking the time to share your positive experience with us at Lookers Ford Middlesbrough. We are thrilled to hear that Vanessa was able to assist you effectively and provide the help you needed. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Vanessa.

    We are committed to ensuring our customers have the best experience possible, and your feedback is invaluable in helping us maintain our high standards. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very welcoming. Took car in for 9am and service was finished by 1.30.
    Response from Lookers Ford Middlesbrough
    Hello Billy,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team welcoming and that we were able to complete your car service efficiently. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 4.0
    Stop
    Response from Lookers Ford Middlesbrough
    Hello Julie R.,

    Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to see that you had a positive experience with us at Lookers Ford Middlesbrough. Your satisfaction is important to us, and we are always striving to improve our services. If you have any further comments or suggestions on how we can enhance your experience, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Excellent very helpful
    Response from Lookers Ford Middlesbrough
    Hello Thomas W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and very helpful. At Lookers Ford Middlesbrough, we strive to provide the best experience for our customers, and your feedback is a great testament to our efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    alan was bery helpful, easy to talk to
    helped us find what we wanted and helped with any problems that we found
    Response from Lookers Ford Middlesbrough
    Hello Stephen W.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Alan was able to assist you effectively and make your visit enjoyable. It's wonderful to know that he helped you find exactly what you were looking for and addressed any issues you encountered. Your feedback is greatly appreciated and will be shared with Alan and the team. We look forward to welcoming you back to Lookers Ford Middlesbrough in the future.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Allan was very knowledgeable and patient with us. No pressure from him was felt and he never thought our questions were unnecessary! Highly recommend
    Response from Lookers Ford Middlesbrough
    Hello Ryan B.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Allan was able to assist you with such knowledge and patience. It's wonderful to know that you felt comfortable and never pressured during your visit. Your recommendation means a lot to us, and we're delighted to have earned a 5-star rating from you. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Vanessa was amazing with me.she was so helpful and helped me choose the car to suit my needs. I'm.very grateful thankyou looking forward to seeing my new purchase she couldn't do enough for me
    Response from Lookers Ford Middlesbrough
    Dear Victoria J.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Vanessa. It's fantastic to know that she was able to assist you in finding the perfect car to suit your needs. We strive to provide exceptional service to all our customers, and your kind words are truly appreciated.

    We are just as excited as you are about your new purchase and look forward to seeing you again soon. If you have any further questions or need assistance, please don't hesitate to reach out.

    Thank you once again for your kind review.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Amazing experience staff were lovely very informative and helpful highly recommend would use again
    Response from Lookers Ford Middlesbrough
    Hello Mark T.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at Lookers Ford Middlesbrough. Our team takes great pride in being informative and helpful, and it’s fantastic to know that their efforts made your visit a positive one.

    Your recommendation means a lot to us, and we are delighted to know that you would choose to use our services again. If there’s anything more we can do for you in the future, please don’t hesitate to reach out.

    Thank you once again for your kind words and for being a valued customer.

    Best regards,

    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Great as always. Very efficient service during the whole servicing process.
    Response from Lookers Ford Middlesbrough
    Hello Robert,

    Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our service. Providing efficient and top-notch service is always our goal, and it's wonderful to know that we met your expectations during your visit.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Friendly
    Informative
    Made the whole process easy
    Response from Lookers Ford Middlesbrough
    Dear Rhys J.,

    Thank you so much for taking the time to leave such a positive review for Lookers Ford Middlesbrough. We are thrilled to hear that you found our service friendly and informative, and that we were able to make the whole process easy for you. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We strive to provide the best possible experience for all our customers, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    Thank you once again for your 5-star rating and for choosing the Motability Scheme with us.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Vanessa was excellent to deal with. A real stat and she stayed late to help us.
    Response from Lookers Ford Middlesbrough
    Hello Richard B.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Vanessa provided you with excellent service and went above and beyond to assist you. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Amazing through out
    Response from Lookers Ford Middlesbrough
    Hello Bobbi B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience throughout your visit to Lookers Ford Middlesbrough. Our team is dedicated to providing the best service possible, and it’s incredibly rewarding to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Lookers Ford Middlesbrough Team

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