Motability Scheme at Lookers Ford Middlesbrough

4.8
Rating 4.8
(286 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
South Bank Road East
Middlesbrough
Teesside TS3 8AX
GB
Get directions
Phone Number
Call Lookers Ford Middlesbrough on 01642 240055
01642 240055
01642 240055
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Alan Platten
  • Karl Clews
  • Steven Horner
  • Vanessa Cromack
  • Holly Beattie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Sarah Pendlington
  • David Gordge
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Middlesbrough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Ford Middlesbrough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Middlesbrough on 01642240055 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Ford Middlesbrough

  • Rating 5.0
    Good customer service
    Response from Lookers Ford Middlesbrough
    Hello Paul,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our customer service at Lookers Ford Middlesbrough. Your feedback is incredibly important to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    5* from start to finish excellent 💯 would recommend
    Response from Lookers Ford Middlesbrough
    Hello Michelle,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience from start to finish at Lookers Ford Middlesbrough. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very good service.
    Derek W
    Response from Lookers Ford Middlesbrough
    Hello Derek W.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with our service at Lookers Ford Middlesbrough. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Vanessa is fantastic explained everything went through everything in the car. Great experience at Ford very happy customer
    Response from Lookers Ford Middlesbrough
    Dear Nicola L.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience at Lookers Ford Middlesbrough. Vanessa is indeed fantastic, and we are delighted to know that she was able to explain everything clearly and ensure you were comfortable with your new car. Your satisfaction is our top priority, and it's rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Vanessa was so supportive and friendly when helping through the process of choosing, ordering & handing over, after delivery, my new car. She patiently helped to set everything up for me and showed me all the features, enduring I was au fait with it before driving off. She is a credit to your company and I can't thank her enough.
    Response from Lookers Ford Middlesbrough
    Dear Dianne B.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Lookers Ford Middlesbrough. We are thrilled to hear that Vanessa provided you with such supportive and friendly service throughout the entire process of choosing, ordering, and receiving your new car.

    It's fantastic to know that she was able to assist you in setting everything up and ensuring you were comfortable with all the features before you drove off. We are incredibly proud to have her as part of our team, and your kind words will certainly be shared with her.

    Your satisfaction is our top priority, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your lovely review and for choosing the Motability Scheme at Lookers Ford Middlesbrough.

    Best regards,

    [Your Name]
    [Your Position]
    Lookers Ford Middlesbrough
  • Rating 5.0
    Vanessa was lovely, very efficient and knowledgeable, everything went very smoothly. Talked us through car controls before we left. Everything was great 10/10
    Response from Lookers Ford Middlesbrough
    Hello Jonathan,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Vanessa provided you with efficient and knowledgeable service, ensuring everything went smoothly during your visit. It's great to know that you felt well-informed about the car controls before leaving. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Honestly if I could give 10* I would the best service was given Vanessa was very polite & professional she helped us in every way she could nothing was too much from walking in to order our car to receiving the car she done amazing she went through everything and showed us around our car she really was fantastic
    Response from Lookers Ford Middlesbrough
    Dear Chanttelle M.,

    Thank you so much for your wonderful review and for taking the time to share your experience with us at Lookers Ford Middlesbrough. We are thrilled to hear that Vanessa provided you with such exceptional service and that she was able to assist you throughout the entire process. Your kind words about her professionalism and dedication mean a lot to us.

    We strive to offer the best service possible, and it's rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very reliable
    Response from Lookers Ford Middlesbrough
    Hello Trevor,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you find our services very reliable. At Lookers Ford Middlesbrough, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very friendly answerd all our questions
    Response from Lookers Ford Middlesbrough
    Hello Bobbi B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and that all your questions were answered. Providing excellent service is our top priority, and it's great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Excellent service friendly and efficient throughout the whole process kept me informed and upto date with any progress regarding my vehicle
    Thanks again
    Response from Lookers Ford Middlesbrough
    Hello Ian R.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our service both friendly and efficient. Providing excellent service is something we strive for every day, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very helpful and very professional
    Response from Lookers Ford Middlesbrough
    Hello Christine,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service both helpful and professional. Your feedback is incredibly valuable to us and motivates our team to continue providing the best possible service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    alan has been amazing from start to finish
    Response from Lookers Ford Middlesbrough
    Hello Stephen W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Alan provided you with an amazing experience from start to finish. At Lookers Ford Middlesbrough, we strive to offer the best service possible, and it's fantastic to know that Alan met your expectations.

    Your feedback is greatly appreciated and will be shared with Alan and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Lookers Ford Middlesbrough.

    Best regards,

    Ann Scott
    Customer Advisor
    Lookers Ford Middlesbrough
  • Rating 5.0
    Brill he was such a lovely man, very helpful and friendly
    Response from Lookers Ford Middlesbrough
    Hello Maiya R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Lookers Ford Middlesbrough. It's fantastic to know that you found our service helpful and friendly. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Very friendly and quick service
    Response from Lookers Ford Middlesbrough
    Hello Leanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both friendly and quick. At Lookers Ford Middlesbrough, we strive to provide the best experience possible for all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Really helpful
    Response from Lookers Ford Middlesbrough
    Hello Trevor,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service really helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Alan was lovely, very friendly and relatable
    He was very knowledgeable and helpful with the process
    Very fast process and so far we are happy with the service
    Response from Lookers Ford Middlesbrough
    Hello Maiya,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Alan and that he was able to assist you effectively. It's great to know that the process was quick and that you are happy with the service provided by our team at Lookers Ford Middlesbrough.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Very excellent vanessa's a lovely lady kept me updated on the car start to finish showed me how to work every thing thank u to lookers ford for giving me a good experience
    Response from Lookers Ford Middlesbrough
    Hello Jenna,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Vanessa provided you with excellent service and kept you well-informed throughout the process. It's great to know that you had a positive experience with us at Lookers Ford Middlesbrough. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very helpful friendly and professional
    Response from Lookers Ford Middlesbrough
    Hello Chanttelle M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful, friendly, and professional. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Really helpful and friendly
    Response from Lookers Ford Middlesbrough
    Hello Joshua O.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and friendly. Providing excellent service is our top priority, and it’s always rewarding to know that we’ve made a positive impact on your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Friendly helpfull garage
    Response from Lookers Ford Middlesbrough
    Hello Stephanie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Lookers Ford Middlesbrough to be friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team

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