Motability Scheme at Lookers Ford Middlesbrough

4.8
Rating 4.8
(271 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
South Bank Road East
Middlesbrough
Teesside TS3 8AX
GB
Get directions
Phone Number
Call Lookers Ford Middlesbrough on 01642 240055
01642 240055
01642 240055
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Alan Platten
  • Karl Clews
  • Steven Horner
  • Vanessa Cromack
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Sarah Pendlington
  • David Gordge
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Middlesbrough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Ford Middlesbrough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Middlesbrough on 01642240055 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Ford Middlesbrough

  • Rating 5.0
    Alan was lovely, very friendly and relatable
    He was very knowledgeable and helpful with the process
    Very fast process and so far we are happy with the service
  • Rating 5.0
    Very excellent vanessa's a lovely lady kept me updated on the car start to finish showed me how to work every thing thank u to lookers ford for giving me a good experience
    Response from Lookers Ford Middlesbrough
    Hello Jenna,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Vanessa provided you with excellent service and kept you well-informed throughout the process. It's great to know that you had a positive experience with us at Lookers Ford Middlesbrough. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very helpful friendly and professional
    Response from Lookers Ford Middlesbrough
    Hello Chanttelle M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful, friendly, and professional. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Really helpful and friendly
    Response from Lookers Ford Middlesbrough
    Hello Joshua O.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and friendly. Providing excellent service is our top priority, and it’s always rewarding to know that we’ve made a positive impact on your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Friendly helpfull garage
    Response from Lookers Ford Middlesbrough
    Hello Stephanie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Lookers Ford Middlesbrough to be friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Alan was really fab. He explained everything to me. Would go back to him again
    Response from Lookers Ford Middlesbrough
    Hello Luke P.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Alan was able to provide you with a great experience and explain everything clearly. Your feedback is incredibly valuable to us, and we're delighted to know that you'd choose to return to him in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Ford Middlesbrough soon!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Vanessa at Lookers garage was professional, helpful and courteous
    Response from Lookers Ford Middlesbrough
    Dear Nigel,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear about your experience with Vanessa at Lookers Ford Middlesbrough. It's wonderful to know that she was able to provide you with professional, helpful, and courteous service. We strive to offer the best experience for our customers, and your feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very good customer service
    Response from Lookers Ford Middlesbrough
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good customer service experience with us at Lookers Ford Middlesbrough. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very approachable and knowledgeable seemed very efficient ,
    Response from Lookers Ford Middlesbrough
    Hello Kerry F.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team approachable and knowledgeable. Your feedback is incredibly valuable to us, and it’s great to know that we were able to provide you with an efficient experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very polite helpful explained everything and showed how everything worked im very happy
    Response from Lookers Ford Middlesbrough
    Hello Tracey,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Lookers Ford Middlesbrough. Our team strives to provide excellent service and ensure that everything is clearly explained to our customers. It's great to know that you are very happy with the service you received. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    She helped me and made things so easy lovely lady vsnnessa
    Response from Lookers Ford Middlesbrough
    Hello Jenna,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Vanessa was able to assist you and make your experience with us so easy and pleasant. Your kind words mean a lot to us, and we will be sure to pass along your compliments to Vanessa. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Alan was fantastic and the young lady think she was called Laura very friendly place
    Response from Lookers Ford Middlesbrough
    Hello Ella J.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Alan and Laura made your experience at Lookers Ford Middlesbrough a positive one. Our team strives to provide friendly and helpful service, and it's great to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Excellent from start to finish
    Response from Lookers Ford Middlesbrough
    Hello Adele,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was excellent from start to finish. Providing top-notch service is our priority, and it's always rewarding to know that we have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,

    Ann Scott
    Lookers Ford Middlesbrough Team
  • Rating 5.0
    Brilliant service
    Response from Lookers Ford Middlesbrough
    Hello Paul,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received brilliant service during your visit to Lookers Ford Middlesbrough. Our team is dedicated to providing the best experience possible, and it's always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    He was very good
    Response from Lookers Ford Middlesbrough
    Hello Lorraine B.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our team at Lookers Ford Middlesbrough. Your kind words and perfect rating mean a lot to us. We strive to provide excellent service to all our customers, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Vanessa was excellent, explained everything simply to us and the car is lovely .
    Response from Lookers Ford Middlesbrough
    Hello Mary-louise B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Vanessa was able to assist you effectively and that you are pleased with your new car. It's always our goal to ensure our customers have a seamless and enjoyable experience, and your feedback lets us know we're on the right track. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your lovely new car!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Absolutely lovely gentleman called Alan so friendly and helpful he's a credit to your company
    Response from Lookers Ford Middlesbrough
    Hello Ella J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Alan. He truly is a valued member of our team, and we are delighted to know he made your visit so enjoyable. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Very helpful Alan was
    Response from Lookers Ford Middlesbrough
    Hello Paula,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Alan was able to assist you effectively. Providing excellent service is our top priority, and it's always rewarding to know when we've achieved that. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Absolutely brilliant, answered all questions got exact car I would be getting to look around. So glad I chose them
    Response from Lookers Ford Middlesbrough
    Hello Kendra,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Lookers Ford Middlesbrough. It's fantastic to know that we were able to answer all your questions and help you find the exact car you were looking for. We're delighted that you chose us for your mobility needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 4.0
    Would of given full stars if the car had been cleaned
    Response from Lookers Ford Middlesbrough
    Hello Robert,

    Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had a positive experience overall. We apologize for the oversight regarding the cleanliness of the car. Your comments are valuable to us, and we will ensure that this aspect is addressed to improve our service. If there's anything else we can do for you, please feel free to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team

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