Motability Scheme at Lookers Ford Middlesbrough

Motability Scheme at Lookers Ford Middlesbrough

4.8
Rating 4.8
(294 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today

Contact information

Address
South Bank Road East
Middlesbrough
Teesside TS3 8AX
GB
Phone Number
Call Lookers Ford Middlesbrough on 01642 240055
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Alan Platten
  • Karl Clews
  • Steven Horner
  • Vanessa Cromack
  • Holly Beattie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Sarah Pendlington
  • David Gordge
  • Lucy Mallon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Middlesbrough

Our trained Motability specialists are here to support you throughout the duration of your lease.

Lookers Ford Middlesbrough can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Lookers Ford Middlesbrough on 01642240055 to make an appointment with our Motability specialist.

Reviews at Lookers Ford Middlesbrough

  • Rating 5.0
    Very good , I was kept informed , very good experience
    Response from Lookers Ford Middlesbrough
    Hello Jack J.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience and felt well-informed throughout your interaction with us. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,

    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    The lass was sound 😁👍
    Response from Lookers Ford Middlesbrough
    Hello Lee W.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team. Your feedback is incredibly valuable to us, and we're delighted that you found our service to be top-notch. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very helpful I waited it took about 90 minutes and the washed my car great service
    Response from Lookers Ford Middlesbrough
    Hello Joseph,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service helpful and that you were pleased with the car wash. It's always our goal to provide excellent service to our customers, and your feedback is greatly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 4.0
    The service and staff were excellent I was disappointed that they would not collect and return the car as they have done before.
    Response from Lookers Ford Middlesbrough
    Hello Stephen,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service and staff to be excellent. However, we apologize for any inconvenience caused by our inability to collect and return your car this time. We strive to provide the best possible service to all our customers, and your feedback is invaluable in helping us improve. Please feel free to reach out if there's anything else we can do for you. We hope to have the opportunity to serve you again in the future.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Friendly staff ready to help,fast servce
    Response from Lookers Ford Middlesbrough
    Dear Joanne G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and ready to help, and that you experienced fast service during your visit. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Ford Middlesbrough.

    Best regards,

    Ann Scott
    Lookers Ford Middlesbrough Team
  • Rating 5.0
    Excellent service very happy
    Response from Lookers Ford Middlesbrough
    Hello Darryll,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and are very happy with your experience at Lookers Ford Middlesbrough. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Did a good job on the service.As i was not well picked up car and dropped it of after service also completing a problem on car under warranty system shortly.
    Response from Lookers Ford Middlesbrough
    Hello Reginald,

    Thank you so much for taking the time to leave us such a positive review. We are delighted to hear that you were pleased with the service you received at Lookers Ford Middlesbrough. It's great to know that our team could assist you by picking up and dropping off your car, and that we were able to resolve the issue under warranty promptly. Your satisfaction is our top priority, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Absolutely fantastic hundred percent would recommend friendly and professional 5 ***** Vanessa was a lovely lady so helpful and made everything so easy for me thank you xx
    Response from Lookers Ford Middlesbrough
    Dear Michelle H.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Lookers Ford Middlesbrough. Vanessa will be delighted to know that her friendly and professional service made everything easy for you. Your recommendation means a lot to us, and we are grateful for your kind words. If you ever need any further assistance, please don't hesitate to reach out.

    Warm regards,

    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Good customer service
    Response from Lookers Ford Middlesbrough
    Hello Paul,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our customer service at Lookers Ford Middlesbrough. Your feedback is incredibly important to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    5* from start to finish excellent 💯 would recommend
    Response from Lookers Ford Middlesbrough
    Hello Michelle,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience from start to finish at Lookers Ford Middlesbrough. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very good service.
    Derek W
    Response from Lookers Ford Middlesbrough
    Hello Derek W.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with our service at Lookers Ford Middlesbrough. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Vanessa is fantastic explained everything went through everything in the car. Great experience at Ford very happy customer
    Response from Lookers Ford Middlesbrough
    Dear Nicola L.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience at Lookers Ford Middlesbrough. Vanessa is indeed fantastic, and we are delighted to know that she was able to explain everything clearly and ensure you were comfortable with your new car. Your satisfaction is our top priority, and it's rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Vanessa was so supportive and friendly when helping through the process of choosing, ordering & handing over, after delivery, my new car. She patiently helped to set everything up for me and showed me all the features, enduring I was au fait with it before driving off. She is a credit to your company and I can't thank her enough.
    Response from Lookers Ford Middlesbrough
    Dear Dianne B.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Lookers Ford Middlesbrough. We are thrilled to hear that Vanessa provided you with such supportive and friendly service throughout the entire process of choosing, ordering, and receiving your new car.

    It's fantastic to know that she was able to assist you in setting everything up and ensuring you were comfortable with all the features before you drove off. We are incredibly proud to have her as part of our team, and your kind words will certainly be shared with her.

    Your satisfaction is our top priority, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your lovely review and for choosing the Motability Scheme at Lookers Ford Middlesbrough.

    Best regards,

    [Your Name]
    [Your Position]
    Lookers Ford Middlesbrough
  • Rating 5.0
    Vanessa was lovely, very efficient and knowledgeable, everything went very smoothly. Talked us through car controls before we left. Everything was great 10/10
    Response from Lookers Ford Middlesbrough
    Hello Jonathan,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Vanessa provided you with efficient and knowledgeable service, ensuring everything went smoothly during your visit. It's great to know that you felt well-informed about the car controls before leaving. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Honestly if I could give 10* I would the best service was given Vanessa was very polite & professional she helped us in every way she could nothing was too much from walking in to order our car to receiving the car she done amazing she went through everything and showed us around our car she really was fantastic
    Response from Lookers Ford Middlesbrough
    Dear Chanttelle M.,

    Thank you so much for your wonderful review and for taking the time to share your experience with us at Lookers Ford Middlesbrough. We are thrilled to hear that Vanessa provided you with such exceptional service and that she was able to assist you throughout the entire process. Your kind words about her professionalism and dedication mean a lot to us.

    We strive to offer the best service possible, and it's rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very reliable
    Response from Lookers Ford Middlesbrough
    Hello Trevor,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you find our services very reliable. At Lookers Ford Middlesbrough, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very friendly answerd all our questions
    Response from Lookers Ford Middlesbrough
    Hello Bobbi B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and that all your questions were answered. Providing excellent service is our top priority, and it's great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Excellent service friendly and efficient throughout the whole process kept me informed and upto date with any progress regarding my vehicle
    Thanks again
    Response from Lookers Ford Middlesbrough
    Hello Ian R.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our service both friendly and efficient. Providing excellent service is something we strive for every day, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very helpful and very professional
    Response from Lookers Ford Middlesbrough
    Hello Christine,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service both helpful and professional. Your feedback is incredibly valuable to us and motivates our team to continue providing the best possible service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    alan has been amazing from start to finish
    Response from Lookers Ford Middlesbrough
    Hello Stephen W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Alan provided you with an amazing experience from start to finish. At Lookers Ford Middlesbrough, we strive to offer the best service possible, and it's fantastic to know that Alan met your expectations.

    Your feedback is greatly appreciated and will be shared with Alan and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Lookers Ford Middlesbrough.

    Best regards,

    Ann Scott
    Customer Advisor
    Lookers Ford Middlesbrough

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