Motability Scheme at Lookers BYD Middlesbrough

Motability Scheme at Lookers BYD Middlesbrough

5.0
Rating 5.0
(8 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
South Bank Road East
Middlesbrough
Middlesbrough TS3 8AX
GB
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Phone Number
Call Lookers BYD Middlesbrough on 01642 256660
01642 256660
01642 256660
Website

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Email

ContactBYDMiddlesbrough@Lookers.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Alan Platten
  • Karl Clews
  • Steven Horner
  • Vanessa Cromack
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Sarah Pendlington
  • David Gordge
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers BYD Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers BYD Middlesbrough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers BYD Middlesbrough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers BYD Middlesbrough on 01642256660 to make an appointment with our Motability Scheme specialist.

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Reviews at Lookers BYD Middlesbrough

  • Rating 5.0
    Brilliant service, first time mobility customer experience was first class , Alex was fantastic very helpful and compassionate
    Response from Lookers BYD Middlesbrough
    Hello Zachary,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first-time mobility customer experience was nothing short of first class. Alex will be delighted to know that his helpful and compassionate service made such a positive impact on your visit.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

    We look forward to welcoming you back to Lookers BYD Middlesbrough in the future!

    Best regards,

    The Lookers BYD Middlesbrough Team
  • Rating 5.0
    Very helpful with all my questions and knowledge was very good would recommend him
    Response from Lookers BYD Middlesbrough
    Hello Allan R.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team helpful and knowledgeable. Your recommendation means a lot to us, and we are delighted to have been able to assist you with your needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers BYD Middlesbrough.

    Best regards,
    The Motability Scheme Team at Lookers BYD Middlesbrough
  • Rating 5.0
    Great selection of cars to choose from, very experienced sales executives with plentiful knowledge,quick and easy process
    Response from Lookers BYD Middlesbrough
    Hello Chloe H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed our selection of cars and found our sales executives knowledgeable and helpful. It's great to know that the process was quick and easy for you. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers BYD Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent service provided
    Response from Lookers BYD Middlesbrough
    Hello Kevin J.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received excellent service during your visit to Lookers BYD Middlesbrough. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers BYD Middlesbrough Team
  • Rating 5.0
    Excellent. My only negative I would say would be that they need more staff if not all, to be fully trained on mobility. That said the guys I dealt with were absolutely fantastic and couldn’t do enough for me
    Response from Lookers BYD Middlesbrough
    Hello William,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had an excellent experience with our team at Lookers BYD Middlesbrough. It's wonderful to know that the staff you interacted with were fantastic and went above and beyond to assist you.

    We appreciate your feedback regarding the training of our staff on mobility. We are continuously working to improve our services and ensure that all team members are fully equipped to meet the needs of our customers. Your insights are invaluable in helping us achieve this goal.

    Thank you once again for your kind words and for choosing the Motability Scheme with us. We look forward to serving you again in the future.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Excellent customer service
    Response from Lookers BYD Middlesbrough
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    A lady called
    Victoria was dealing with us
    She went above and beyond to help and any questions we had
    Also after care ringing is to see everything is ok with our new car
    Response from Lookers BYD Middlesbrough
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great Experience from start to finish nothing was any trouble to them all they wanted to do was what we wanted from going in at 1st visit to collecting our car was 7 days

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