Motability Scheme at Vertu Ford Newcastle

Motability Scheme at Vertu Ford Newcastle

4.9
Rating 4.9
(50 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
2 City West Business Park
Scotswood Road
Newcastle Upon Tyne NE4 7DF
GB
Get directions
Phone Number
Call Vertu Ford Newcastle on 0344 649 8276
0344 649 8276
0344 649 8276
Website

Visit dealer website

Email

admin@internetenquiries.com

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • David Dawson
  • Graeme Macdonald
  • Sarah Creighton
  • Scott Barker
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • John Davison
  • Rebecca Brannan
  • Lynsie Yarrow
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu Ford Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu Ford Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Newcastle on 03446498276 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Vertu Ford Newcastle

  • Rating 5.0
    Excellent service. Very helpfull
    Response from Vertu Ford Newcastle
    Hello Michael

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our team to be very helpful. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Newcastle.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Newcastle
  • Rating 5.0
    I spoke to a lovely lady who talked us through everyone bd helped me make the right choice she was so polite nd so helpful
    Response from Vertu Ford Newcastle
    Dear Angela

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Vertu Ford Newcastle. It's fantastic to know that our team member was able to assist you in making the right choice and that you found her to be polite and helpful.

    Your kind words and perfect rating mean a lot to us, and they motivate us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    Dean
  • Rating 5.0
    He was so helpful gave us tour of the car explained everything. Very informative. Very polite really nice gentleman
    Response from Vertu Ford Newcastle
    Dear Margaret

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Vertu Ford Newcastle. It's great to know that our team member was able to assist you effectively and provide a thorough tour of the car. We pride ourselves on being informative and polite, and your feedback reassures us that we are meeting those standards.

    We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn

    The Motability Scheme Team at Vertu Ford Newcastle
  • Rating 5.0
    .
    Response from Vertu Ford Newcastle
    Hello Bradley B.,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with the Motability Scheme at Vertu Ford Newcastle. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    Very helpful
    Response from Vertu Ford Newcastle
    Hello Cindy N.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful and that you had a positive experience with us at Vertu Ford Newcastle. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Excellent
    He was very helpful
    Response from Vertu Ford Newcastle
    Dear Christos L.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service excellent and that our team was able to assist you effectively. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Newcastle.

    Best regards,
    Matthew
  • Rating 5.0
    100 % perfection not a fault to be said and thank you talked through all the points on car
    Response from Vertu Ford Newcastle
    Dear Karen M.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience with us at Vertu Ford Newcastle. Our team takes great pride in ensuring that all points are thoroughly discussed, and it’s fantastic to know that we met your expectations. Your feedback is incredibly valuable to us, and we are grateful for your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    Excellent.
    Response from Vertu Ford Newcastle
    Hello Simon,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience with us at Vertu Ford Newcastle. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards, Dawn
    The Vertu Ford Newcastle Team
  • Rating 5.0
    Very nice man all make it clear And Very helpful
    Response from Vertu Ford Newcastle
    Hello Stefan K.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Newcastle. Our team is dedicated to providing clear and helpful service, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Perfect made very welcome, went through every detail of car which was chosen couldn’t fault
    Response from Vertu Ford Newcastle
    Dear Karen M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you felt welcomed and that our team was able to go through every detail of your chosen car with you. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Newcastle.

    Best regards,
    Liza
  • Rating 5.0
    My experience was great from start till i drove away in my car. Everythimg was explained thouroughly and i was shown all the features of my new car and made sure i was comfortable driving off
    Response from Vertu Ford Newcastle
    Hello Ella

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience from start to finish and that everything was thoroughly explained to you. It's fantastic to know that you felt comfortable with all the features of your new car before driving off. Your satisfaction is our top priority, and your kind words mean a lot to our team. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    Dean
  • Rating 5.0
    Sarah was absolutely fantastic from start to finish,great service 👏 Absolutely spot on!
    Response from Vertu Ford Newcastle
    Dear Joan

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Sarah provided you with fantastic service from start to finish. Your kind words and perfect rating mean a lot to us, and we are delighted that your experience with the Motability Scheme at Vertu Ford Newcastle was spot on.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Graeme was friendly from the start made the whole experience easy and pleasant
    Response from Vertu Ford Newcastle
    Dear Samantha,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Graeme made your experience with us easy and pleasant. Providing friendly and efficient service is a top priority for us at Vertu Ford Newcastle, and it’s fantastic to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with Graeme and the rest of our team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,

    Liza.
  • Rating 5.0
    Sarah was great from the start to finish of the full process. We would definitely recommend her to anyone in the future.
    Response from Vertu Ford Newcastle
    Dear Layla-mae

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Sarah provided you with excellent service throughout your experience. Your kind words and recommendation mean a lot to us and to Sarah, who is dedicated to ensuring our customers have a smooth and positive journey.

    We are delighted that you are satisfied with the service at Vertu Ford Newcastle, and we look forward to assisting you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    Keith
  • Rating 5.0
    My experience was made easy and effortless i would definetly recommend
    Response from Vertu Ford Newcastle
    Hello Ella,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was easy and effortless. Your recommendation means a lot to us, and we're delighted to know that we could meet your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    Excellent service from Sara
    Response from Vertu Ford Newcastle
    Dear Maureen G.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service from Sara. At Vertu Ford Newcastle, we strive to provide the best experience for our customers, and it’s always rewarding to know when we’ve succeeded.

    Your feedback is incredibly valuable to us and will be shared with Sara and the rest of our team. We are committed to maintaining the high standards that you experienced and look forward to serving you again in the future.

    If there is anything else we can assist you with, please do not hesitate to reach out.

    Warm regards,

    Liza.
  • Rating 5.0
    Graeame was brilliant. He was helpful polite and very friendly. He made the whole process easy.
    Response from Vertu Ford Newcastle
    Hello Samantha,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Graeme was able to provide you with a helpful and friendly experience. Making the process easy and enjoyable for our customers is always our top priority, and your feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Excellent, great company to deal with and knowledgeable staff
    Response from Vertu Ford Newcastle
    Hello Catherine

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Ford Newcastle. Our team takes great pride in being knowledgeable and providing top-notch service, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Loved the test drive graham explained everything to us lovely gentleman customerservice was amazing .
    Response from Vertu Ford Newcastle
    Dear Mahnisha

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you enjoyed your test drive and that Graham was able to provide you with such a positive experience. Our team takes great pride in delivering excellent customer service, and it’s always rewarding to know when we’ve succeeded.

    Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    We look forward to seeing you again at Vertu Ford Newcastle.

    Warm regards,

    Dean
  • Rating 5.0
    Sarah was amazing she couldn't do enough for me x
    Response from Vertu Ford Newcastle
    Hello Susanne

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Sarah provided you with exceptional service and made your experience with us so positive. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Newcastle!

    Best regards,
    Dean

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