Motability Scheme at Vertu Ford Newcastle
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
2 City West Business Park
Scotswood Road
Newcastle Upon Tyne NE4 7DF
GB
Phone Number
Call Vertu Ford Newcastle on 0344 649 8276
0344 649 8276
Website
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- David Dawson
- Graeme Macdonald
- Sarah Creighton
- Scott Barker
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- John Davison
- Lynsie Yarrow
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Ford Newcastle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Vertu Ford Newcastle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Ford Newcastle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Ford Newcastle on 03446498276 to make an appointment with our Motability Scheme specialist.
Reviews at Vertu Ford Newcastle
- Rating 5.0Jun 11, 2025Graham was lovely from start to finish, it was my sons first motorbility car and he went through all the details and answered all our questions.
- Rating 5.0May 12, 2025Very straight foward and everything went as it shouldResponse from Vertu Ford NewcastleMay 12, 2025Dear Carol
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that your experience with the Motability Scheme at Vertu Ford Newcastle was straightforward and met your expectations. Your feedback is incredibly valuable to us, and it’s wonderful to know that everything went as it should. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Dean - Rating 5.0Apr 17, 2025Friendly, helpful. Answered all my questions.Response from Vertu Ford NewcastleApr 17, 2025Hello Brian G.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that we were able to answer all your questions. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible.
Kind regards,
Matthew - Rating 5.0Apr 8, 2025ExcellentResponse from Vertu Ford NewcastleApr 8, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Mar 17, 2025Amazing service. Everything was explained in detail,very friendly and helpful. We are so pleased we went with this garageResponse from Vertu Ford NewcastleMar 17, 2025Good afternoon Tracey. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 13, 2025Best team in the north east very helpful and caring.Response from Vertu Ford NewcastleMar 13, 2025Hi Olwyn. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 5.0Mar 6, 2025Such lovely pleasant people and so helpful I came away very impressedResponse from Vertu Ford NewcastleMar 6, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
- Rating 5.0Feb 25, 2025Great customer service and product knowledge.Response from Vertu Ford NewcastleFeb 25, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Jan 22, 2025Very helpful and explained everythingResponse from Vertu Ford NewcastleJan 22, 2025Good afternoon, Jacqueline . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Jan 6, 2025Friendly, helpful service. Would use again in 3 years time without question.Response from Vertu Ford NewcastleJan 6, 2025Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Jan 1, 2025Thanks to the team and thanks to Scott Barker for the help from start to finish thanksResponse from Vertu Ford NewcastleJan 2, 2025Hi Abigail. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Scott and the team. We hope to see you again soon. Happy motoring, Kerry
- Rating 5.0Nov 14, 2024Very helpful car serviced everything went well got call when car was ready returned clean and hoovered thank youResponse from Vertu Ford NewcastleNov 14, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Nov 6, 2024Scott went above and beyond what I expected. Excellent handover, will recommend Bristol Street highly when asked. Thanks.Response from Vertu Ford NewcastleNov 6, 2024Good afternoon Lynda. Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Nov 3, 2024Simple and easy process, updates throughout, can’t fault the experience.Response from Vertu Ford NewcastleNov 3, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Oct 28, 2024BrilliantResponse from Vertu Ford NewcastleOct 28, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Oct 15, 2024Are experience was really good they welcome us in are really helpful thank youResponse from Vertu Ford NewcastleOct 15, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Sep 5, 2024I’ve not had any problems with dealerResponse from Vertu Ford NewcastleSep 5, 2024Hi Colin, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
- Rating 5.0Aug 3, 2024Brilliant staffResponse from Vertu Ford NewcastleAug 3, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
- Rating 5.0Jul 1, 2024Great service great salesman 10/10
Thanks again
Neil Summers.Response from Vertu Ford NewcastleJul 2, 2024Hi Neil. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry - Rating 4.0Jun 8, 2024I apologise for my review but most of what I said is true , but the gentleman named Graeme Macdonald is a genuine decent guy it's down to my PTSD that makes me an arsehole some of the time .Response from Vertu Ford NewcastleJun 8, 2024Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1NS0806 Kind regards, Matthew
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Graham provided you and your son with a positive experience for his first Motability car. It's great to know that he was able to answer all your questions and guide you through the details. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Graham. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Newcastle.
Best regards,
Dean