Motability Scheme at Lookers Renault Newcastle

4.9
Rating 4.9
(243 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Welcome to Lookers Renault Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Renault Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Renault Newcastle on 01912284300 to make an appointment with our Motability specialist.

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Contact information

Address
6 Benfield Road
Newcastle Upon Tyne NE6 5XA
GB
Get directions
Phone Number
Call Lookers Renault Newcastle on 0191 228 4300
0191 228 4300
0191 228 4300
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Terry Fleming
  • Richie Leggett
  • Anthony Henderson
  • Jessica Senior
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • David Fish
  • Alana Joyce
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Renault Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Lookers Renault Newcastle

  • Rating 5.0
    AMAZING experience he helped so much made us feel at ease and he really helped me he was amazing person there should be more like him
    Response from Lookers Renault Newcastle
    Hi Kelly,

    Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you had an amazing experience and felt at ease during your visit. Our team strives to provide the best service possible, and it's incredibly rewarding to know that we succeeded in making your experience a positive one. Your kind words about our team member are greatly appreciated, and we will be sure to pass along your compliments. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Renault Newcastle in the future!

    Best regards,
    The Lookers Renault Newcastle Team
  • Rating 5.0
    Lookers are very good .. pleased to deal with them
    Response from Lookers Renault Newcastle
    Hello Arthur R.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with Lookers Renault Newcastle. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Renault Newcastle Team
  • Rating 5.0
    Jessica was absolutely fantastic from start to finish made the experience of order to receiving my car all the better. Absolute brilliant service. Thanks Jessica
    Response from Lookers Renault Newcastle
    Hello Jamie F.,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Jessica provided you with fantastic service throughout your experience. It's always our goal to ensure our customers have a smooth and enjoyable journey from order to delivery, and we're delighted that Jessica made this possible for you.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Jessica. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Lookers Renault Newcastle.

    Best regards,

    Caitlin
    Lookers Renault Newcastle
  • Rating 5.0
    Anthony explained everything about my car was so polite did her job well. happy with him waiting of alarm tracker fitted
    Response from Lookers Renault Newcastle
    Dear Sharon B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Hannah was able to assist you effectively and that you were happy with her service. At Lookers Renault Newcastle, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Renault Newcastle
  • Rating 5.0
    We actually only went down to look at some vehicles as this is all new to us, the team including Bev the receptionist were lovely, understanding and very accommodating the process was very easy to follow
    Response from Lookers Renault Newcastle
    Hello Abi-lei P.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your visit to Lookers Renault Newcastle was a positive experience. It's great to know that Bev and the rest of our team made you feel welcome and that the process was easy to follow. We strive to provide a supportive and accommodating environment for all our customers, especially when exploring something new. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Renault Newcastle Team
  • Rating 4.0
    Fantastic staff
    Response from Lookers Renault Newcastle
    Hello Linda,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our staff fantastic! Your feedback is incredibly valuable to us as we strive to provide the best possible service to all our customers. If there's anything more we can do to enhance your experience or if you have any suggestions, please feel free to let us know. We look forward to welcoming you back to Lookers Renault Newcastle in the future.

    Best regards,
    The Motability Scheme Team at Lookers Renault Newcastle
  • Rating 5.0
    brilliant staff brilliant service.
    very friendly and efficient
    Response from Lookers Renault Newcastle
    Dear Kirsty T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff brilliant and our service efficient and friendly. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best experience possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Lookers Renault Newcastle
  • Rating 5.0
    Very good saleslady providing lots of useful information and advice.
    Response from Lookers Renault Newcastle
    Dear Pamela P.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our saleslady and found the information and advice provided to be useful. At Lookers Renault Newcastle, we strive to offer the best service possible, and your feedback is a testament to our team's dedication. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Renault Newcastle Team
  • Rating 5.0
    No problems. Very quick
    Response from Lookers Renault Newcastle
    Dear Helen J.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Lookers Renault Newcastle. Your feedback is greatly appreciated, and we are delighted that our service met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Renault Newcastle Team
  • Rating 5.0
    Brilliant service from the service team. No issues at all.
    Response from Lookers Renault Newcastle
    Dear Deborah F.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received brilliant service from our team at Lookers Renault Newcastle. Providing exceptional service is our top priority, and it's always rewarding to know when we've met our customers' expectations.

    Your feedback is greatly appreciated and will be shared with our service team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Ann
    Lookers Renault Newcastle Team
  • Rating 5.0
    Excellent service from booking in to picking the car back up. Free hot and cold drinks.
    Response from Lookers Renault Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Renault Newcastle
  • Rating 5.0
    Wonderful service. I’m unfamiliar with the scheme and Richie’s assistance was invaluable
    Easy transaction in every respect
    Kind professional service
    Response from Lookers Renault Newcastle
    Dear Clare M.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service wonderful and that Richie was able to provide invaluable assistance with the Motability Scheme. It's great to know that the transaction was easy and that you appreciated the kind and professional service. Your feedback is incredibly important to us, and your 5-star rating is truly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Renault Newcastle Team
  • Rating 5.0
    Amazing
    Response from Lookers Renault Newcastle
    Hello Julie S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Lookers Renault Newcastle. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Renault Newcastle Team
  • Rating 5.0
    .
    Response from Lookers Renault Newcastle
    Hello Wayne,

    Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Lookers Renault Newcastle. Our team is dedicated to providing the best service possible, and your feedback is a great encouragement to all of us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Renault Newcastle Team
  • Rating 5.0
    The dealership was excellent, Renault on Benton Road , Newcastle. Made me feel like I left with new found friends
    Response from Lookers Renault Newcastle
    Hello Charles R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience at Lookers Renault Newcastle was excellent and that you felt like you left with newfound friends. Our team strives to create a welcoming and friendly atmosphere for all our customers, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Renault Newcastle Team
  • Rating 5.0
    Thanks to all at lookers a seamless straight forward service thank you all
    Response from Lookers Renault Newcastle
    Hello Ian,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and straightforward experience with us at Lookers Renault Newcastle. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Renault Newcastle Team
  • Rating 5.0
    Professional, thorough & friendly. Brilliant from start to finish
    Response from Lookers Renault Newcastle
    Hello Jayne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service professional, thorough, and friendly from start to finish. It’s always our goal to provide the best experience possible, and your feedback truly means a lot to us. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to seeing you again at Lookers Renault Newcastle.

    Best regards,
    The Motability Scheme Team at Lookers Renault Newcastle
  • Rating 5.0
    Extremely happy the staff are very friendly and helpful, Anthony the sales man even collected me from the metro and explained everything to me.
    Response from Lookers Renault Newcastle
    Hello John,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Lookers Renault Newcastle. It's great to know that Anthony and the rest of our team were able to assist you and make your visit enjoyable. We strive to provide friendly and helpful service to all our customers, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,

    The Lookers Renault Newcastle Team
  • Rating 5.0
    Had a very easy experience from start to finish, no complaints here.
    Response from Lookers Renault Newcastle
    Hello Steven I.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an easy and seamless experience from start to finish. Your satisfaction is our top priority, and your positive feedback truly means a lot to our team here at Lookers Renault Newcastle. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Renault Newcastle
  • Rating 5.0
    Very good service, polite and very straight forward
    Response from Lookers Renault Newcastle
    Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
    Kind regards
    Lookers Customer Service & Resolution Team

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