Motability Scheme at Lookers Renault Newcastle
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Lookers Renault Newcastle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Renault Newcastle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Renault Newcastle on 01912284300 to make an appointment with our Motability specialist.
Contact information
Address
Benfield Road
Newcastle Upon Tyne NE6 5XA
GB
Phone Number
Call Lookers Renault Newcastle on 0191 228 4300
0191 228 4300
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 15:00 |
Motability Scheme specialists:
- Terry Fleming
- Anthony Henderson
- Jessica Senior
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- David Fish
- Alana Joyce
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Renault Newcastle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Lookers Renault Newcastle
- Rating 4.0Sep 30, 2025Straight forward not pushy
- Rating 5.0Sep 29, 2025Jessica was amazing went above and beyond customer service was outstandingResponse from Lookers Renault NewcastleSep 29, 2025Dear Anne C.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Jessica provided you with outstanding service and went above and beyond to assist you. At Lookers Renault Newcastle, we strive to offer the best experience possible, and it's always rewarding to know when we've succeeded.
Your kind words and perfect rating mean a lot to us and will certainly be shared with Jessica and the entire team. We look forward to welcoming you back in the future and continuing to meet your mobility needs.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Sep 26, 2025Great service, lovely staff. Kept me updated. Car was ready a lot faster than I thought.Response from Lookers Renault NewcastleSep 29, 2025Hello Carly J.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and that our staff could keep you updated throughout the process. It's fantastic to know that your car was ready sooner than expected. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Lookers Renault Newcastle Team - Rating 5.0Sep 26, 2025Very helpful and friendlyResponse from Lookers Renault NewcastleSep 29, 2025Hello Denise R.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Lookers Renault Newcastle.
Best regards,
The Motability Scheme Team - Rating 5.0Sep 24, 2025Friendly, knowlegeable, and informative. Able to answer all if the questions I had. Good cummunication throughout the process.Response from Lookers Renault NewcastleSep 25, 2025Hello Heather M.,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our team friendly, knowledgeable, and informative. It's wonderful to know that we were able to answer all your questions and maintain good communication throughout your experience with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Lookers Renault Newcastle - Rating 5.0Sep 24, 2025Went above and beyond, friendly and very helpful great customer service.Response from Lookers Renault NewcastleSep 24, 2025Hello Anne C.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Lookers Renault Newcastle. Our team is dedicated to providing exceptional service, and it's fantastic to know that we went above and beyond to meet your needs. Your kind words and perfect rating mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Renault Newcastle Team - Rating 5.0Sep 22, 2025Fantastic serviceResponse from Lookers Renault NewcastleSep 23, 2025Hello Daniel G.,
Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with our service at Lookers Renault Newcastle. Providing excellent service is our top priority, and it’s always rewarding to know when we’ve achieved that. If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Renault Newcastle Team - Rating 5.0Sep 17, 2025They were very good and explained all the features of the car.Response from Lookers Renault NewcastleSep 17, 2025Hello Anjum-minah P.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us at Lookers Renault Newcastle. Our team takes great pride in ensuring that all our customers fully understand the features of their new car, and it's fantastic to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Lookers Renault Newcastle Team - Rating 5.0Sep 15, 2025Was efficient and contact was greatResponse from Lookers Renault NewcastleSep 15, 2025Hello Julie,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and that our team was able to maintain great contact with you. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Renault Newcastle.
Best regards,
The Motability Scheme Team at Lookers Renault Newcastle - Rating 5.0Sep 3, 2025He was very helpful and informativeResponse from Lookers Renault NewcastleSep 4, 2025Dear Anjum-minah P.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and informative. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Renault Newcastle.
Best regards,
The Motability Scheme Team at Lookers Renault Newcastle - Rating 5.0Aug 22, 2025AMAZING experience he helped so much made us feel at ease and he really helped me he was amazing person there should be more like himResponse from Lookers Renault NewcastleAug 22, 2025Hi Kelly,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you had an amazing experience and felt at ease during your visit. Our team strives to provide the best service possible, and it's incredibly rewarding to know that we succeeded in making your experience a positive one. Your kind words about our team member are greatly appreciated, and we will be sure to pass along your compliments. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Renault Newcastle in the future!
Best regards,
The Lookers Renault Newcastle Team - Rating 5.0Aug 20, 2025Lookers are very good .. pleased to deal with themResponse from Lookers Renault NewcastleAug 20, 2025Hello Arthur R.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with Lookers Renault Newcastle. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Renault Newcastle Team - Rating 5.0Aug 18, 2025Jessica was absolutely fantastic from start to finish made the experience of order to receiving my car all the better. Absolute brilliant service. Thanks JessicaResponse from Lookers Renault NewcastleAug 18, 2025Hello Jamie F.,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Jessica provided you with fantastic service throughout your experience. It's always our goal to ensure our customers have a smooth and enjoyable journey from order to delivery, and we're delighted that Jessica made this possible for you.
Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Jessica. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you once again for choosing the Motability Scheme at Lookers Renault Newcastle.
Best regards,
Caitlin
Lookers Renault Newcastle - Rating 5.0Jul 29, 2025Anthony explained everything about my car was so polite did her job well. happy with him waiting of alarm tracker fittedResponse from Lookers Renault NewcastleJul 30, 2025Dear Sharon B.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Hannah was able to assist you effectively and that you were happy with her service. At Lookers Renault Newcastle, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Lookers Renault Newcastle - Rating 5.0Jul 24, 2025We actually only went down to look at some vehicles as this is all new to us, the team including Bev the receptionist were lovely, understanding and very accommodating the process was very easy to followResponse from Lookers Renault NewcastleJul 25, 2025Hello Abi-lei P.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your visit to Lookers Renault Newcastle was a positive experience. It's great to know that Bev and the rest of our team made you feel welcome and that the process was easy to follow. We strive to provide a supportive and accommodating environment for all our customers, especially when exploring something new. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Lookers Renault Newcastle Team - Rating 4.0Jul 23, 2025Fantastic staffResponse from Lookers Renault NewcastleJul 23, 2025Hello Linda,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our staff fantastic! Your feedback is incredibly valuable to us as we strive to provide the best possible service to all our customers. If there's anything more we can do to enhance your experience or if you have any suggestions, please feel free to let us know. We look forward to welcoming you back to Lookers Renault Newcastle in the future.
Best regards,
The Motability Scheme Team at Lookers Renault Newcastle - Rating 5.0Jul 8, 2025brilliant staff brilliant service.
very friendly and efficientResponse from Lookers Renault NewcastleJul 8, 2025Dear Kirsty T.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff brilliant and our service efficient and friendly. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best experience possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Lookers Renault Newcastle - Rating 5.0Jun 30, 2025Very good saleslady providing lots of useful information and advice.Response from Lookers Renault NewcastleJul 1, 2025Dear Pamela P.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our saleslady and found the information and advice provided to be useful. At Lookers Renault Newcastle, we strive to offer the best service possible, and your feedback is a testament to our team's dedication. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Lookers Renault Newcastle Team - Rating 5.0Jun 30, 2025No problems. Very quickResponse from Lookers Renault NewcastleJun 30, 2025Dear Helen J.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Lookers Renault Newcastle. Your feedback is greatly appreciated, and we are delighted that our service met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Lookers Renault Newcastle Team - Rating 5.0Jun 10, 2025Brilliant service from the service team. No issues at all.Response from Lookers Renault NewcastleJun 11, 2025Dear Deborah F.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received brilliant service from our team at Lookers Renault Newcastle. Providing exceptional service is our top priority, and it's always rewarding to know when we've met our customers' expectations.
Your feedback is greatly appreciated and will be shared with our service team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Ann
Lookers Renault Newcastle Team
Thank you for taking the time to leave us a review. We're delighted to hear that you found your experience with us straightforward and appreciated our non-pushy approach. Your feedback is valuable to us as we strive to provide the best service possible. If there's anything more we can do to enhance your experience or if you have any further comments, please feel free to reach out. We look forward to assisting you again in the future.
Best regards,
The Motability Scheme Team at Lookers Renault Newcastle