Motability Scheme at Lookers Volkswagen Van Centre Newcastle
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
The Fossway
Fossway
Newcastle Upon Tyne NE6 2XJ
GB
Phone Number
Call Lookers Volkswagen Van Centre Newcastle on 0191 276 9200
0191 276 9200
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Carl Blackburn
- Lewis Cooper
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Mark Goldie
- Jane Skelton
- Sarah Murphy
- Richard Copeland
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Van Centre Newcastle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Van Centre Newcastle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Van Centre Newcastle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Van Centre Newcastle on 01912768500 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Van Centre Newcastle
- Rating 5.0Jan 30, 2026Lewis went above and beyond to help,nothing was too much trouble
- Rating 5.0Dec 15, 2025Kept me update with everythingResponse from Lookers Volkswagen Van Centre NewcastleDec 15, 2025Hello Keeley,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us at Lookers Volkswagen Van Centre Newcastle. Keeping our customers updated is a top priority, and we're glad to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Van Centre Newcastle Team - Rating 5.0Nov 13, 2025I recently used motability scheme at lookers volkswagen and I was extremely impressed as always The team was welcoming and attentive, treating my car with meticulous care as if it were their own. Their expertise was evident, and they provided thorough updates throughout the process.
What I appreciated most was their helpfulness; they took the time to explain everything clearly and answered all my questions. If you’re looking for a car care service that combines exceptional service with genuine care for your vehicle, I highly recommend motability scheme at lookers volkswagen!Response from Lookers Volkswagen Van Centre NewcastleNov 13, 2025Dear Rachel D.,
Thank you so much for taking the time to share your wonderful experience with the Motability Scheme at Lookers Volkswagen Van Centre Newcastle. We are thrilled to hear that you were impressed with our team's welcoming and attentive service. It's great to know that their expertise and the care they provided for your vehicle met your expectations.
We strive to ensure that every customer feels valued and informed, so we're delighted that you appreciated the thorough updates and clear explanations. Your recommendation means a lot to us, and we are grateful for your kind words.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Ann Scott
Customer Advisor
Lookers Volkswagen Van Centre Newcastle - Rating 5.0Sep 3, 2025NoneResponse from Lookers Volkswagen Van Centre NewcastleSep 3, 2025Dear Lee A.,
Thank you so much for taking the time to leave us a perfect 5-star rating! We are thrilled to hear that you had a positive experience at Lookers Volkswagen Van Centre Newcastle. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Van Centre Newcastle Team - Rating 5.0Aug 14, 2025Lovely, very helpful, friendlyResponse from Lookers Volkswagen Van Centre NewcastleAug 14, 2025Dear Pauline,
Thank you so much for your lovely review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Lookers Volkswagen Van Centre Newcastle. Your feedback is incredibly important to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Van Centre Newcastle Team - Rating 5.0May 2, 2025Five starsResponse from Lookers Volkswagen Van Centre NewcastleMay 3, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 4.0May 1, 2025No problemsResponse from Lookers Volkswagen Van Centre NewcastleMay 3, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 1, 2025Rapid professional serviceResponse from Lookers Volkswagen Van Centre NewcastleFeb 3, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 23, 2025So friendly helpful and the lad who dealt with mobility was easy to.talk to.helpful friendly amazing.susan davisResponse from Lookers Volkswagen Van Centre NewcastleJan 24, 2025Thank you so much for your kind words! We are so happy to hear that Susan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Nov 10, 2024Good customer serviceResponse from Lookers Volkswagen Van Centre NewcastleNov 11, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 1, 2024Always very helpful and excellent customer service and care.Response from Lookers Volkswagen Van Centre NewcastleNov 2, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 4, 2024Very pleased with the serviceResponse from Lookers Volkswagen Van Centre NewcastleOct 4, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 13, 2024Good experience all round. The dealership was clean and bright with good disabled access and a disabled toilet. Our adviser was knowledgeable, helpful, polite and pleasant. We left feeling we had been well supported and advised.Response from Lookers Volkswagen Van Centre NewcastleSep 13, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 4.0Jul 26, 2024I was very impressed with the door to door service and the nice man who picked the vehicle upResponse from Lookers Volkswagen Van Centre NewcastleJul 29, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 23, 2024Excellent serviceResponse from Lookers Volkswagen Van Centre NewcastleJul 24, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 18, 2024Great work done really quick too including courtesy car great stuffResponse from Lookers Volkswagen Van Centre NewcastleJul 19, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 30, 2024Very friendly and efficient serviceResponse from Lookers Volkswagen Van Centre NewcastleMay 1, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 1.0Feb 27, 2024Very disappointed on this occasion. Car collected on time and by a nice member of staff. However there was zero update through the day either phonecall or via the weblink as the progress of the works wasn’t updating on the weblink. The car wasn’t cleaned on the outside nor was it valeted inside. No email was sent with the outcome of what they’d done / fixes etc. Poor service, not a happy customer.Response from Lookers Volkswagen Van Centre NewcastleFeb 28, 2024To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.
- Rating 5.0Nov 14, 2023Good service as alwaysResponse from Lookers Volkswagen Van Centre NewcastleNov 14, 2023Thank you for your high star rating.,
Regards
Amy - Rating 5.0Jul 20, 2023Very helpful staff. The car was collected from home and delivered back. Staff member was very friendly and polite.Response from Lookers Volkswagen Van Centre NewcastleJul 21, 2023Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Lewis was able to provide you with exceptional service and that he went above and beyond to assist you. Your feedback is incredibly valuable to us, and it’s great to know that our efforts to provide excellent customer service are appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Van Centre Newcastle.
Best regards,
Ann Scott
Customer Advisor
Lookers Volkswagen Van Centre Newcastle