Motability Scheme at Lookers Nissan Newcastle

4.9
Rating 4.9
(484 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Welcome to Lookers Nissan Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Nissan Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Nissan Newcastle on 01912695555 to make an appointment with our Motability specialist.

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Contact information

Address
Portland Road
Shieldfield
Newcastle Upon Tyne NE2 1AR
GB
Get directions
Phone Number
Call Lookers Nissan Newcastle on 0191 260 4100
0191 260 4100
0191 260 4100
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Gail Squires
  • Brandon Thompson
  • David Howe
  • Joel Fletcher
  • Stephen Clarkson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Craig Newman
  • Kyle Shorey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Nissan Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Lookers Nissan Newcastle

  • Rating 5.0
    Brilliant, the man who dealt with us was extremley knowledgeable, helpful and professional.
    Response from Lookers Nissan Newcastle
    Hello Amanda,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Lookers Nissan Newcastle. It's fantastic to know that our team member was able to assist you with knowledge, professionalism, and helpfulness. Your satisfaction is our top priority, and your kind words mean a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Nissan Newcastle Team
  • Rating 5.0
    Gail was fantastic from start to finish. She talked me through everything and made the whole process easy and she was very knowledgeable and polite, I couldn't of asked for a better experience.
    Response from Lookers Nissan Newcastle
    Hello Callum S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Gail provided you with a fantastic experience from start to finish. It's great to know that her knowledge and politeness made the process easy for you. We strive to offer the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Nissan Newcastle.

    Best regards,
    The Motability Scheme Team at Lookers Nissan Newcastle
  • Rating 5.0
    The staff were welcoming, friendly, knowledgeable, supportive and super professional. Excellent customer service!
    Response from Lookers Nissan Newcastle
    Hello Jane,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at Lookers Nissan Newcastle. Our staff strives to provide welcoming, friendly, and professional service, and it's fantastic to know that we met your expectations.

    Your kind words and perfect rating are greatly appreciated, and they motivate us to continue delivering excellent customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    The Lookers Nissan Newcastle Team
  • Rating 5.0
    Extremely helpful and knowledgeable although not condescending
    Response from Lookers Nissan Newcastle
    Dear Hannah T.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team extremely helpful and knowledgeable. It's important to us that our customers feel supported and respected, and we're glad to know that we were able to assist you without being condescending.

    Your feedback is greatly appreciated and will be shared with the team to continue motivating them to provide excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Lookers Nissan Newcastle
  • Rating 5.0
    Gail was very knowledgeable and friendly and answered any questions I had.
    Response from Lookers Nissan Newcastle
    Hello Callum,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with Gail at Lookers Nissan Newcastle. It's great to know that her knowledge and friendly approach made your visit enjoyable and informative.

    We truly appreciate your feedback and your perfect rating. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Nissan Newcastle
  • Rating 5.0
    Fast effective friendly service as always
    Response from Lookers Nissan Newcastle
    Hello Suzanne,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service fast, effective, and friendly. Providing excellent service is always our top priority, and it's great to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Nissan Newcastle Team
  • Rating 5.0
    Gail was the girl who dealt with my order of my new car she is a lovely girl and very helpful.so my order is in for my new car
    Response from Lookers Nissan Newcastle
    Dear Margaret P.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Gail provided you with excellent service and that you found her to be both lovely and helpful. Your satisfaction is our top priority, and it's fantastic to know that your experience with us was a positive one.

    We are excited about your new car order and look forward to seeing you again soon. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Lookers Nissan Newcastle
  • Rating 5.0
    Very friendly and knowledgeable about the vehicle I was looking at
    Response from Lookers Nissan Newcastle
    Hello Derek,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our team friendly and knowledgeable during your visit. At Lookers Nissan Newcastle, we strive to provide the best possible service and ensure our customers have all the information they need about our vehicles. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Lookers Nissan Newcastle
  • Rating 5.0
    Very helpful smooth transition from car to new car., would have loved the Good Condition Payment as we looked after it. Here’s still hoping fingers crossed . Happy new year especially David Hope. He is fantastic
    Response from Lookers Nissan Newcastle
    Hello Karen,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service very helpful. At Lookers Nissan Newcastle, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Nissan Newcastle Team
  • Rating 5.0
    Customer service I received was first class could not fault them at all brilliant service and well recommended 👍
    Response from Lookers Nissan Newcastle
    Hello John C.,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you received first-class customer service and that you found our service brilliant. Your recommendation means a lot to us, and we're delighted to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Nissan Newcastle Team
  • Rating 5.0
    Couldn’t ask for better customer service made you feel welcome instantly first class 👌
    Response from Lookers Nissan Newcastle
    Hello John,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt welcomed and experienced first-class customer service during your visit. Our team at Lookers Nissan Newcastle is dedicated to providing the best possible experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Lookers Nissan Newcastle
  • Rating 5.0
    10 out of 10, great service and great to deal with. So straight forward too
    Response from Lookers Nissan Newcastle
    Hello Claire,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with our service at Lookers Nissan Newcastle. It's fantastic to know that you found everything straightforward and enjoyable. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Newcastle Team
  • Rating 5.0
    The gentleman was very helpful, patience and knowledgeable. Very very good service
    Response from Lookers Nissan Newcastle
    Dear Donna K.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Lookers Nissan Newcastle. It's great to know that the gentleman who assisted you was helpful, patient, and knowledgeable. We strive to provide excellent service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Nissan Newcastle Team
  • Rating 5.0
    David was absolutely fantastic and answered all of the questions i had about the scheme, the car and the process as a whole. Absolutely fantastic service!
    Response from Lookers Nissan Newcastle
    Dear Chanelle P.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that David provided you with fantastic service and was able to answer all your questions about the Motability Scheme, the car, and the process. Your satisfaction is our top priority, and it’s great to know that we met your expectations.

    We truly appreciate your kind words and your 5-star rating. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Nissan Newcastle.

    Best regards,

    The Lookers Nissan Newcastle Team
  • Rating 5.0
    Lookers was amazing phill looked after me throughout the process thank you phill
    Response from Lookers Nissan Newcastle
    Dear Paula C.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Lookers Nissan Newcastle. Phill will be delighted to know that he could assist you throughout the process and make your experience a positive one.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Lookers.

    Best regards,

    The Lookers Nissan Newcastle Team
  • Rating 5.0
    Very god
    Response from Lookers Nissan Newcastle
    Dear Marian M.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us at Lookers Nissan Newcastle. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Nissan Newcastle Team
  • Rating 5.0
    Good booking in and confirmation. Ready for me when I turned up. Vehicle serviced, health check video received and customer service in the dealership was excellent.
    Response from Lookers Nissan Newcastle
    Hello Callum L.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our booking and confirmation process, and that everything was ready for you upon arrival. It's wonderful to know that you were satisfied with the vehicle service and the health check video. Our team at Lookers Nissan Newcastle takes pride in providing excellent customer service, and your feedback is truly appreciated.

    We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Nissan Newcastle Team
  • Rating 5.0
    From booking my test drive to picking my car up, i was kept up to date. Excellent service.
    Response from Lookers Nissan Newcastle
    Hello Julie,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an excellent experience from booking your test drive to picking up your car. Keeping our customers informed and providing top-notch service is our priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Lookers Nissan Newcastle Team
  • Rating 5.0
    Very good
    Response from Lookers Nissan Newcastle
    Hello John,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with the Motability Scheme at Lookers Nissan Newcastle. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Newcastle Team
  • Rating 5.0
    Fantastic
    Response from Lookers Nissan Newcastle
    Hello Ian R.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience with us at Lookers Nissan Newcastle. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Nissan Newcastle Team

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