The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:30 - 18:30 |
Tuesday | 07:30 - 18:30 |
Wednesday | 07:30 - 18:30 |
Thursday | 07:30 - 18:30 |
Friday | 07:30 - 18:30 |
Saturday | 08:00 - 14:00 |
Sunday | Closed |
Motability service specialists:
- Alan Gilchrist
- Paul Simpson
Accessibility features at Sytner Smart of Newcastle
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Smart of Newcastle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Smart of Newcastle can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Smart of Newcastle on 01912267444 to make an appointment with our Motability specialist.
Reviews at Sytner Smart of Newcastle
- Rating 5.0Feb 26, 2024Staff are always friendly and helpful while on site. Nothing ever seems like to much trouble for them and the service is outstandingResponse from Sytner Smart of NewcastleFeb 27, 2024Hi Ingrid, Thank you for submitting your fantastic 5* rating and review for the team here at Mercedes-Benz of Newcastle, we are delighted both our vehicles and colleagues have left a positive impression! We look forward to welcoming you again in the not too distant future. Warm regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0May 13, 2022Excellent knowledgeable friendly service from DanResponse from Sytner Smart of NewcastleMay 16, 2022Good morning Annabel, Thank you for posting such a lovely review and fantastic 5* rating for Dan and the team here at Smart of Newcastle. Your feedback is incredibly valuable and important to us and we are over the moon that you are happy with the service you have received. Your kind comments will make Dan's day and I look forward to sharing them with him this morning. Warmest regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Apr 5, 2022Great customer serviceResponse from Sytner Smart of NewcastleApr 8, 2022Hello Keiron,
Thank you so much for taking the time to leave us a fantastic 5* review, your comments are very important and valuable to us.
Our ultimate aim is to provide all our customers with a premium and memorable experience from initial enquiry to driving off in your new car and I am delighted to learn this was indeed the case on this occasion.
We look forward to welcoming you again in due course and hope that you have a lovely weekend.
Best regards.
Rebecca Crewe
Managing Director