Motability Scheme at Arnold Clark Ford Shiremoor

4.6
Rating 4.6
(16 reviews)
08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
New York Road
Shiremoor
Newcastle Upon Tyne NE27 0NA
GB
Phone Number
Call Arnold Clark Ford Shiremoor on 0191 933 2528
Reviews
Visit dealer website

Showroom details
08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:45 - 20:00
Tuesday08:45 - 20:00
Wednesday08:45 - 20:00
Thursday08:45 - 20:00
Friday08:45 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Anthony Pizzey
  • Ryan Hadaway
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • Gemma Curry
  • Paul Taylor
We recommend calling and booking an appointment before visiting.
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Accessibility features at Arnold Clark Ford Shiremoor

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Arnold Clark Ford Shiremoor

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Arnold Clark Ford Shiremoor can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Arnold Clark Ford Shiremoor on 01919332528 to make an appointment with our Motability specialist.

Reviews at Arnold Clark Ford Shiremoor

  • Rating 5.0
    Anthony Pizzey, was super helpful from start to finished, was always able to answer our questions, and made us feel comfortable and was just all round helpful from start to finish. Thank you so much KA&DG&HG
    Response from Arnold Clark Ford Shiremoor
    Thanks for leaving us these five stars Harmonie-Anne!
    It's great you found Anthony so supportive throughout the process and you felt so welcome.
    Begonia,
    Arnold Clark
  • Rating 5.0
    Taken through process professionally. Outstanding customer service thank you very much Anthony Pizzey!!!
    Response from Arnold Clark Ford Shiremoor
    Thanks for taking the time to share your feedback with us, Carolyn. Congratulations on the new car.

    Lynne
    Arnold Clark
  • Rating 5.0
    Excellent service from pick up to drop off
    Response from Arnold Clark Ford Shiremoor
    Thanks, Raymond. We look forward to seeing you again next time.

    Lynne
    Arnold Clark
  • Rating 2.0
    Excellent service at handover. However only one motability consultant works at the branch. He was supposed to order the vehicle on 27.12.2021. He was sick on this day, until January. Due to this the cost rose by £1500 to £3870. No one else could apparently do his job when he was off. This is outrageous. Arnold Clark need to sort this out. This has cost me an extra £1500. I will seriously consider never using Arnold Clark again and will be informing family and friends of this.
    Response from Arnold Clark Ford Shiremoor
    Thank you for your review, Ean. We understand why you'd be unhappy and frustrated by what happened. If you haven't already, we'd encourage you to reach out to the manager at your branch. You are welcome to call or pop by. They'll be happy to discuss this in more detail and I hope they can address your concerns.

    Lynne
    Arnold Clark
  • Rating 5.0
    Really good thanks to Anthony car is brilliant
    Response from Arnold Clark Ford Shiremoor
    Thank you for your feedback, Amy. We wish you many happy miles in the new car.

    Lynne
    Arnold Clark
  • Rating 5.0
    Fab service .. Brian the gentleman who pick and deliverd the car was lovely
    Thanks
    Response from Arnold Clark Ford Shiremoor
    Thank you for taking the time to leave us a review, Muriel. We look forward to helping you again in the future.

    Lynne
    Arnold Clark
  • Rating 5.0
    Good services friendly and pleasant
    Response from Arnold Clark Ford Shiremoor
    That's just what we like to hear, Maureen. Thanks for your feedback.

    Lynne
    Arnold Clark
  • Rating 5.0
    Outstanding customer service so hopefully and 10/10 made it so relaxing
    Response from Arnold Clark Ford Shiremoor
    Thank you so much for this great five-star review, Dean. I hope you’ll visit us again.

    Lynne
    Arnold Clark
  • Rating 4.0
    Very good
    Response from Arnold Clark Ford Shiremoor
    Thank you, Stepehn. Your high rating means a lot to us.

    Lynne
    Arnold Clark
  • Rating 5.0
    Great customer service
    Anthony was so helpful
    So happy to be kept up to date with delivery etc
    10/10
    Response from Arnold Clark Ford Shiremoor
    Hi Sharon - It seems like Anthony did a great job. We hope you'll enjoy every mile in the new car!
    Begonia,
    Arnold Clark
  • Rating 5.0
    Amazing very friendly and keep u updated with everything
    Response from Arnold Clark Ford Shiremoor
    Thank you, Leigh. It’s always lovely to see when our hard work has paid off.

    Lynne
    Arnold Clark
  • Rating 4.0
    Even with all the problems with the order of the new car Ryan Hadaway gave me a good service thanks for the great car PaulTreanor
    Response from Arnold Clark Ford Shiremoor
    Thank you for your feedback, Paul. If you have any further questions, please give us a call. We're always happy to help.

    Lynne
    Arnold Clark
  • Rating 5.0
    Could'nt fault the staff.
    So pleasant, from the phone calls through to the young lad collecting and bringing back my car. Angela.
    Response from Arnold Clark Ford Shiremoor
    Thank you for your praise and kind comments about our team Angela. We are so pleased you were happy with the overall service.

    Lynne
    Arnold Clark
  • Rating 5.0
    Excellent
    Response from Arnold Clark Ford Shiremoor
    Thank you, Philip. Glad to see you enjoyed your visit. Take care.

    Lynne
    Arnold Clark
  • Rating 5.0
    Excellent above and beyond customer service
    Response from Arnold Clark Ford Shiremoor
    Thank you, Janice. That's just the kind of feedback we love to hear.

    Lynne
    Arnold Clark
  • Rating 5.0
    Ryan was fantastic, excellent customer service
    Response from Arnold Clark Ford Shiremoor
    Thank you for your review, George. I know Ryan and the team will be thrilled to see your five-star rating.

    Lynne
    Arnold Clark
Displaying reviews 1 - 3 out of the 16 most recent
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