Motability Scheme at Arnold Clark Ford Shiremoor

Motability Scheme at Arnold Clark Ford Shiremoor

4.7
Rating 4.7
(172 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00Closed Today
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Contact information

Address
New York Road
Shiremoor
Newcastle Upon Tyne NE27 0NA
GB
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Phone Number
Call Arnold Clark Ford Shiremoor on 0191 933 2528
0191 933 2528
0191 933 2528
Website

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Email

david.dawson@arnoldclark.co.uk

Feedback

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Reviews

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Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • Gemma Curry
  • Leanne Scott
  • Nicholas Hara
We recommend calling and booking an appointment before visiting.

Accessibility features at Arnold Clark Ford Shiremoor

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Arnold Clark Ford Shiremoor

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Arnold Clark Ford Shiremoor can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Arnold Clark Ford Shiremoor on 01919332528 to make an appointment with our Motability specialist.

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Reviews at Arnold Clark Ford Shiremoor

  • Rating 5.0
    Heather T
    Brilliant service thank you so much
    Response from Arnold Clark Ford Shiremoor
    Hi Heather,
    It sounds like the team is doing a wonderful job. I know the team will be delighted that their hard work is being recognised!

    Arnold Clark Team
  • Rating 5.0
    Excellent all round service
    Response from Arnold Clark Ford Shiremoor
    Hi Clifford,
    Thank you for your five stars!

    Arnold Clark Team
  • Rating 5.0
    I was well looked after
    Response from Arnold Clark Ford Shiremoor
    Hi George, thanks for the five-star rating. Thanks, Arnold Clark Team
  • Rating 5.0
    Car picked up service recorded for myself to watch, car dropped off. Very friendly service. Thank you
    Response from Arnold Clark Ford Shiremoor
    Hi Shaun,
    Thank you for taking the time to leave a review for us at Chesterfield Motorstore. We're happy we could meet your expectations!

    Arnold Clark Team
  • Rating 5.0
    Great service
    Response from Arnold Clark Ford Shiremoor
    Hi!

    Approachable, friendly, easy to do business with, these are all the traits we would expect in our staff. Thank you for confirming this is the case!

    Richard,
    Arnold Clark
  • Rating 5.0
    What can I say excellent 👍
    Response from Arnold Clark Ford Shiremoor
    Thank you for your five-star rating. If there's anything more we can do for you, please let us know.

    Arnold Clark Team
  • Rating 5.0
    Friendly staff , kept updated throughout .
    Very happy with the service
    Response from Arnold Clark Ford Shiremoor
    Thank you for your five-star rating. If there's anything more we can do for you, please let us know.

    Arnold Clark Team
  • Rating 5.0
    There was no problem at all thy picked it up when thy said and brought it back
    Response from Arnold Clark Ford Shiremoor
    Hi!

    Thank you for the great review! We’re so happy you enjoyed your visit! Come see us again soon.

    Richard,
    Arnold Clark
  • Rating 5.0
    Excellent service
    Response from Arnold Clark Ford Shiremoor
    Hi William!

    Hearing that you had a great experience is the best thing we could hope for!

    Richard,
    Arnold Clark
  • Rating 5.0
    Service was great by Arnold Clark.
    The lady who dealt with us was very professional and friendly .
    Response from Arnold Clark Ford Shiremoor
    Hi Sarah!

    Thank you so much for this great 5-star review. It's lovely to know how well we performed!

    Richard,
    Arnold Clark
  • Rating 5.0
    Excellent service
    Response from Arnold Clark Ford Shiremoor
    Hi Glynise,
    We're happy to hear you had such a positive experience with our team!

    Arnold Clark Team
  • Rating 5.0
    From start to finish a very pleasant experience done within time and car cleaned inside and out highly reccomend great service very friendly staff keeping me updated on progress great
    Response from Arnold Clark Ford Shiremoor
    Thank you, Laura. We strive for 100% satisfaction, and it is great to see you had such a positive experience.

    Arnold Clark Team
  • Rating 3.0
    Poor customer communication.
    Response from Arnold Clark Ford Shiremoor
    Hi Anthony,

    Thanks for leaving a review. Customer service is of paramount importance to us and I'm sorry we've fallen short here. If we can be of any assistance, please feel free to reach out to the branch management or contact our Customer Services Team on 0141 648 1088/customerservice@arnoldclark.com

    Arnold Clark Team
  • Rating 4.0
    Good and well informed through the whole process
    Response from Arnold Clark Ford Shiremoor
    Hi Ian,
    Thank you for taking the time to let us know how we did. We hope you have a great day!

    Arnold Clark Team
  • Rating 5.0
    Friendly excellent service
    Response from Arnold Clark Ford Shiremoor
    Hi Donna,
    Thanks for your five stars!

    Lori,
    Arnold Clark
  • Rating 5.0
    Ryan was with us through the whole process and was friendly and supportive. Amazing service! Thank you Ryan 😊
    Response from Arnold Clark Ford Shiremoor
    Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

    Imogene
    Arnold Clark
  • Rating 5.0
    Very efficient, done quickly and was gleaming on its return.
    Response from Arnold Clark Ford Shiremoor
    Thank you for the 5-star review

    Imogene
    Arnold Clark
  • Rating 5.0
    Dealt with someone called Linda service was excellent. Thank you
    Response from Arnold Clark Ford Shiremoor
    Hi Julie,
    Thanks for taking the time to leave us a five-star review.

    Lori,
    Arnold Clark
  • Rating 5.0
    I was away from the garage 1 hour and the tyre lights came on orange light on back driver side I went to put pressure in and they have gone off again found that a bit weird
    Response from Arnold Clark Ford Shiremoor
    Thank you for taking the time in leaving us your feedback
    We value all feedback from our customers as it helps us identify when we're doing a good job and where we can make improvements.
    Imogene
    Arnold Clark
  • Rating 5.0
    Great customer service
    Response from Arnold Clark Ford Shiremoor
    Thank you for the 5-star review.

    Imogene
    Arnold Clark

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